Motel One Berlin-Alexanderplatz

Hotels
9 (3535 reviews)
11 Grunerstraße , Berlin , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness concerns
Small room sizes
Breakfast options limited

Categories

Cleanliness
8.46
Several reviews indicate a cleanliness issue with staff entering rooms despite the 'Do Not Disturb' sign.
Service
9.43
Positive mentions of staff friendliness and quick assistance.
Location
9.97
Multiple reviews highlight the excellent location near attractions and public transport.
Room Quality
8.42
Some reviews mention small room sizes but also comfortable beds.
Amenities
8.95
Generic amenities quality noted; rooftop bar and lounges were appreciated.
Value for Money
8.91
Most reviews indicate that the overall experience matched the price paid.
Food and Beverage
8.46
Feedback was mixed regarding breakfast options and pricing.
Overall Experience
9.43
General consensus is that the stay was highly satisfactory despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:38

Property Description

Central Location
Located in the heart of Berlin, Motel One Berlin-Alexanderplatz offers a prime spot for exploring the city. With key attractions such as Neues Museum and Gendarmenmarkt just a stone's throw away, guests can immerse themselves in the vibrant culture of the city.

Modern Amenities
The hotel boasts modern amenities, including free WiFi, air conditioning, and flat-screen TVs in every room. Guests can unwind in the comfortable seating area, knowing that their valuables are secure in the safety deposit box provided.

Friendly Staff
Guests can expect top-notch service from the multilingual staff, who are available 24/7 at the front desk. Whether it's insider tips on the best local eateries or assistance with travel arrangements, the staff are dedicated to ensuring a memorable stay.

Experience the best of Berlin at Motel One Berlin-Alexanderplatz. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 3535 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
X
Xiaoqi • couple • id
9
Great hotel right by the major train station, clean, cost effective.
Pros:

Unbeatable location, professional and welcoming front staff, clean and modern facilities

Cons:

rooms was smaller than anticipated

2026-07-11 • via Nuitee
D
Daniela • couple • it
10
Ottima posizione, pulizia e camere ben insonorizzate
Pros:

Hotel ben oltre le aspettative: camera molto silenziosa e pulita, zona tranquilla e comodissima da raggiungere in metro, bus o a piedi, personale molto disponibile (ci hanno fatto lasciare le valigie dopo il checkout senza costi aggiuntivi), lounge bar carino, prezzo camera onesto. Senza dubbio ci tornerei o userei la stessa catena per viaggi futuri

Cons:

La camera è abbastanza piccola, soprattutto il bagno e la colazione è molto costosa (circa 17€ a persona)

2026-07-11 • via Nuitee
M
Marcelo • couple • br
10
Pros:

Ótima localização. Quarto adequado. Boas instalações. Excelente.

2026-07-11 • via Nuitee
B
Bert • solo_traveller • se
9
Pros:

Ligger bra till vid alexanderplats

2026-07-11 • via Nuitee
K
Kerstin • solo_traveller • de
10
Pros:

Freundlich und unkompliziert

2026-07-11 • via Nuitee
W
Wolfgang • solo_traveller • de
8
wie immer gut
Cons:

Der Umbau der Bar

2026-07-11 • via Nuitee
R
Rossen • couple • de
9
2026-07-11 • via Nuitee
S
Sebastian • couple • pl
9
2026-07-11 • via Nuitee
F
Favour • couple • de
10
It was good i have a wonderful time
Pros:

So good

Cons:

Good

2026-07-11 • via Nuitee
E
Els • solo_traveller • nl
8
2026-07-11 • via Nuitee
J
Jessica • couple • it
9
Posizione perfetta
Pros:

Posizione perfetta a 5 minuti dalla metro e dalla s-bhan. Ottimo hotel per girare la città e per il collegamento con l’aeroporto.
Ottimo rapporto qualità/prezzo.

Cons:

Niente

2026-07-11 • via Nuitee
V
Viktoria • couple • de
6
Cons:

Klima Anlage ist ausgefallen was bei 42 grad nicht angenehm war

2026-07-11 • via Nuitee
J
James • couple • gb
8
Comfortable stay in a brilliant location
Pros:

Location and decor of the hotel was great. Staff were very friendly and helpful

Cons:

Basic hotel, limited food and drink options. Breakfast looked very basic for the price

2026-07-10 • via Nuitee
H
Hjalgrím • couple • dk
7
You pay where you stay
Pros:

The location couldn´t be better - Down Town Berlin! Amazing view of the city from the 18th store.

Cons:

No refrigerator in the room, the breakfast was not that good.

2026-07-10 • via Nuitee
M
Michael • couple • at
6
Ein Hotel in toller Lage (Berlin MItte) mit sensationeller Skybar - aber mit schlechtem Start in den Tag, da der Frühstü
Pros:

Zentrale Lage, Skybar, unkomplizierter Check-Inn und das moderne Design

Cons:

Der Frühstücksraum ist definitiv zu klein und ist nicht für soviel Gäste ausgelegt. Im Innenhof ein Zelt aufzustellen, löst das Problem nicht. Zudem sind die Temperaturen am Morgen dafür nicht geeignet. Im Innenraum sind die Tische so nah zusammengestellt, dass man teilweise nicht durchgehen kann, ohne mit seinem Hintern im Frühstück der anderen Gäste zu landen, dabei habe ich die Privatsphäre noch gar nicht angesprochen. Auch die Aufstellung des Buffets und der Buffetinseln sind so eng, dass sich Gäste und Angestellte gegenseitig behindern. Die Auswahl war OK, aber z.B. gibt es kein Rührei oder Siegelei, die Brotauswahl hingegen war sehr gut. Das mit dem Frühstücksraum muss unbedingt behoben werden - z.B. mit einem Windergarten im Innenhof, ansonsten macht das Frühstücken dort kein Spaß und kann nicht empfohlen werden.

2026-07-10 • via Nuitee
N
Nicole • couple • at
8
2026-07-10 • via Nuitee
B
Beate • extended_group • de
7
2026-07-10 • via Nuitee
V
Vincent • solo_traveller • ch
10
Pros:

Tout

Cons:

Rien

2026-07-10 • via Nuitee
D
Daniel • solo_traveller • pt
9
2026-07-09 • via Nuitee
H
Hande • solo_traveller • tr
8
2026-07-09 • via Nuitee