AVS NOIBAI HOTEL

Hotels
Independent
7.2 (76 reviews)
No 9 Vo Nguyen Giap St, Soc Son, Hanoi , Hanoi , VN

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Hiking/biking trails nearby
Safe-deposit box at front desk
Smoke-free property
Billiards or pool table
See all facilities

Review Highlights

Cons:
Terrible service
Unclean room on arrival

Categories

Cleanliness
4.83
The room was initially unclean, requiring a room change.
Service
5.83
Lack of greeting and goodbye from staff.
Location
8.32
Standard quality for this hotel tier.
Room Quality
6.83
The second room was acceptable after the first issue.
Amenities
8.32
Standard quality for this hotel tier.
Value for Money
8.32
Standard quality for this hotel tier.
Food and Beverage
8.32
Standard quality for this hotel tier.
Overall Experience
6.83
Overall experience impacted by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:19

Property Description

Discover a blend of comfort and convenience at Anova Airport Hotel, your perfect getaway in Hanoi!

Stylish Accommodations
Relax in one of our 33 air-conditioned rooms, equipped with premium bedding, flat-screen TVs, and minibars. You’ll feel right at home with the thoughtful amenities designed for your comfort.

Dining & Room Service
Satisfy your culinary cravings at our on-site restaurant, or enjoy the luxury of room service for a cozy dining experience in the comfort of your room.

Convenient Amenities
Stay connected with complimentary Wi-Fi, and let our concierge services enhance your travel experience. Enjoy dry cleaning, laundry services, and a 24-hour front desk to cater to your every need.

Don't miss the chance to experience the warmth of Anova Airport Hotel—book your stay today!

Important information:

  • Up to 10 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.2
Based on 76 reviews
Cleanliness: 4.83
Service: 5.83
Location: 8.32
Room Quality: 6.83
Amenities: 8.32
Value for Money: 8.32
Food and Beverage: 8.32
Overall Experience: 6.83
T
Thomas Keith
4
Terrible service...
Pros:

No hello or welcome when I arrived. I received my room key and went to my room, opened the door and it was an unclean room... I got another room which was OK. Upon checking out, I got no 'bye' or 'thank you' as the receptionist waa too bisy gaming on his laptop!

2025-08-06 via Nuitee
A
Aldin Punzalan
4
Pros:

Far from the city

2025-03-31 via Nuitee
D
Dipankar
6
Pros:

Only convenience is that it is near the airport. Which is good for transit passengers.

2025-01-06 via Nuitee
D
David
4
Pros:

There was Ants in my room. Area around did not much to choose from as far as food. Mosquitos in the patio area. Probably wont stay here again if given the choice.

2024-04-18 via Nuitee
G
Genevieve friends
2
Pros:

Large cockroach in room, holes in towel, burned cigarette burns marks in sheets. Overall, place felt dirty. Only positive, less than 5 minutes to the airport.

2023-10-09 via Nuitee
J
Janice family
4
Pros:

Dirty, cockroaches in the room and the staff didn’t get reservations correct and had a difficult time checking us in. Don’t stay here.

2023-10-09 via Nuitee
K
Karen family
6
Pros:

Close to the airport. Room and bathroom is huge. Very roomy. However, word of warning if you stay with another person. The bathroom door is glass and the curtain is white. It's see through. So others will see while you're doing your business in the bathroom. Our kettle was very moldy. It was gross So be careful when you use anything. It's good for an overnight stay while you wait for your air flight. They also will overcharge you if you use their service for airport transfer. It would be cheaper to go with a taxi or grab but you pay for convenience.

2023-08-19 via Nuitee
G
Gerinit partner
8
Pros:

Staff and owner very helpful

2023-08-05 via Nuitee
E
Erika partner
2
Pros:

DO NOT STAY HERE!!! We booked this hotel as a quick 1 night stay before flying out of Hanoi. It looked decent in the photos and was a good price. The advertisement on Expedia said it had breakfast and a free airport shuttle!! They do not! The man at the front desk spoke no English. No breakfast option at hotel and no free shuttle! The man at the front desk said (via our phone translator) that he would call us a cab (we would pay) in the morning to take us to the airport. This was annoying but we agreed. We took our key and went up to our room. The room was clean enough but felt like a sauna (very hot and moist). We tried to turn on the A/C to find out that after twenty minutes it only blew hot air. It was broken. We started getting ready for bed only to discover massive cockroaches in the bathroom!! They started flying around and crawling on our bed and luggage. At that point (around 11pm) we packed up and booked a new hotel for the night. I’m warning you. Do not book this hotel. You will end up going elsewhere and wasting your time and money.

2023-06-20 via Nuitee
B
Brooke
10
Pros:

2023-05-10 via Nuitee
V
Valerie
8
Reliable Hanoi airport layover hotel
Pros:

A reliable airport layover hotel! You can hear some traffic through the windows, but not too bad. It's clean and reasonably comfortable.

2020-02-29 via Nuitee
E
Edgar family_with_children
2
Pros:

Staff live in the facility. Low shower water pressure and barely no hot water (ran the water over 10mins). Property too far from the city.

2020-02-14 via Nuitee
V
Verified traveler family_with_children
4
Pros:

The hotel was not at all what we expected. The room and bathroom didn’t feel clean at all. The beds were not comfortable. The staff was fine, but didn’t speak much English.

2020-01-13 via Nuitee
V
Verified traveler
6
Pros:

Room was big, but smelled very bad. Not many food options nearby. Convenient only if you have an early morning flight, as we did.

2020-01-09 via Nuitee
L
Leonie
10
Great place, close to airport!
Pros:

This hotel is very close to the Hanoi airport, so especially convenient if you're just staying overnight, or on a short trip. Stayed overnight in between flight to Hanoi and flight to Laos, and the hotel very kindly kept spare luggage for us until we returned to Hanoi. Very comfortable beds, nice service.

2020-01-09 via Nuitee
V
Verified traveler family
10
Pros:

Great place to stay close to the airport. Friendly staff!

2019-12-28 via Nuitee
F
Fai
6
Pros:

Free Airport shuttle BUT can’t find the diver so the staff order a taxi should be 35,000 dong when arrived airport the taxi driver ask for 95,000 dong.

2019-11-02 via Nuitee
V
Verified traveler family
8
Pros:

For the price and proximity to the airport this hotel is a winner if you just want a hotel to stay at when you are about to catch a flight.
Picked up and dropped off at the airport efficiently. Breakfast was decent, staff friendly and helpful and room was pretty good. Only minor complaint is that the shower had a hundred different attachments that only produced hot water which provided much amusement but might be an issue if you were staying more than one night.

2019-10-31 via Nuitee
N
non family
8
Pros:

helpful staff

2019-10-31 via Nuitee
S
seth
8
Good enough
Pros:

Very basic property, but clean enough and plenty of space in the rooms. Close to the airport and cheap, which were the two things I was looking for when I booked.

Breakfast was pretty good and the transfer to/from the airport was cheap enough, on time and convenient.

2019-10-10 via Nuitee