Baan URT Suratthani Airport Hotel

Hotels
9.6 (546 reviews)
71 Moo.6, Hua Toei, Pumpkin, Suratthani , Suratthani , th

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Garden
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good food
Cons:
Cleanliness issues
Uncomfortable room

Categories

Cleanliness
8.94
Multiple mentions of cleanliness issues including mold, stains, and bugs.
Service
10
Generally positive feedback on service, with helpful staff and good communication.
Location
10
Convenient for airport transfers, well-rated for location despite some noise.
Room Quality
8.41
Several reviews noted primitive accommodations and uncomfortable beds.
Amenities
9.45
Availability of restaurant and airport shuttle were positives.
Value for Money
10
Considered good value for the price paid, especially for a stopover.
Food and Beverage
10
Positive comments about food quality, particularly the Pad Thai.
Overall Experience
10
Overall positive experience reported, with minor issues considered acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:18

Property Description

Convenient Location
Located just 12 km from Surat Thani Railway Station, Baan URT Suratthani Airport Hotel offers easy access to transportation hubs for a hassle-free travel experience.

Comfortable Accommodation
Experience a cozy stay in our 3-star hotel rooms equipped with modern amenities such as flat-screen TVs and complimentary toiletries, ensuring a relaxing stay for all guests.

Exceptional Services
Enjoy a range of services including a 24-hour front desk, airport transfers, room service, and complimentary WiFi throughout the property, designed to cater to your every need during your stay.

Book your stay at Baan URT Suratthani Airport Hotel and indulge in a delightful blend of convenience, comfort, and top-notch services.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URT

Location

Guest Reviews

9.6
Based on 546 reviews
Cleanliness: 8.94
Service: 10
Location: 10
Room Quality: 8.41
Amenities: 9.45
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
Z
Zach • extended_group • au
3
2026-09-12 • via Nuitee
A
Andrés Felipe • extended_group • co
9
Bueno
Pros:

Es un alojamiento ideal para quedarse una noche y salir Para el aeropuerto, si vas a conocer el centro es retirado.

2026-08-20 • via Nuitee
G
Genna • family_with_children • es
5
Clean and owner tries her best to make your stay comfortable, but basically you get what you pay for.
Pros:

Close to the airport. Clean. Water and coffee in room, although kettles are old are rusty so I didn’t dare use. Also A/C in room.

Cons:

Bed as hard as a rock. Very basic hotel. Basic breakfast. The owner made some eggs and toast and brought it out, attracting the flies instantly.

2026-08-14 • via Nuitee
นิตกรณ์ • solo_traveller • th
8
2026-05-02 • via Nuitee
C
Carolina • solo_traveller • it
1
Pros:

Niente .. forse l aria condizionata

Cons:

Tutto sbagliato sia nella comunicazione che nella pulizia camera.. ci hanno scritto e confermato che venivano a prenderci all'aeroporto; quando siamo arrivati all'aeroporto siamo usciti ed aspettando 1 ora abbiamo contattato la struttura più volte senza nessun riscontro.. abbiamo chiesto all' info aeroporto per poter contattare la struttura rispondendo che il servizio era inagibile..
Arrivati in struttura con un taxi il personale non sapeva l'inglese.. vabbè può capitare...
Abbiamo chiesto spiegazione dell'accaduto e la loro risposta è stata che la macchina era rotta (dubito fortemente vedendo le recensioni precedenti)..abbiamo tralasciato la cosa e ci siamo spostati in camera..

Qui viene il bello:
Lenzuola sporche di sangue del cliente precedente,bagno con muffa,muri e pavimento sporco,lampade che si staccavano dal muro..
Detto ciò credo che questa struttura debba prendere provvedimenti sulla comunicazione e igene per il futuro..

Sconsiglio fortemente
Spendete 5 euro in più e andate in un altra struttura

2026-04-26 • via Nuitee
R
Robin • couple • ch
4
Günstig, nahe am Flughafen… jedoch nicht sehr sauber und hygienisch
Pros:

Ausstattung war okay. Das essen im Restaurant war gut und günstig. Günstig und nahe beim Flughafen

Cons:

Das Zimmer war nicht wirklich sauber… es hatte viele Insekten. Leider nicht sehr hygienisch.

2026-04-10 • via Nuitee
C
Clapham • couple • th
1
Pros:

Nothing

Cons:

Pigeon droppings on the balcony. Walls damp. TV not working. Staff don't speak English. Many items on menu not available. Shuttle car to airport advertised but not available.

2026-04-05 • via Nuitee
Y
Yeamlak • solo_traveller • et
10
2026-03-30 • via Nuitee
J
Joris • couple • nl
1
Terrible
Pros:

That they helped us leave

Cons:

It has bedbugs. They werent surprised has been an issue with them for a while already. Dont go. We had to leave in the middle of the night to go somewhere else. They said they would refund us but havent heard back anything after messaging them three times.

2026-03-25 • via Nuitee
M
Maja • couple • se
9
2026-03-17 • via Nuitee
M
Meja • extended_group • se
3
Orent rum och extra avgifter men nära till flygplats
Pros:

Nära flygplatsen och gratis transfer (endast två klockslag)

Cons:

Det var inte rent, myror överallt till och med vid sänggaveln. Det var smutsigt på golvet i badrummet så när vi duschade åkte brun smuts ut över hela golvet. Det var flyg larver vid avloppet i duschen, det fanns inget påslakan utan bara en filt som var täckt av ett lakan på båda sidorna. Vi behövde betala extra för AC när fläkt skulle ingå och personalen var inte bemötesgående.

2026-03-15 • via Nuitee
M
Mantana • couple • th
9
Pros:

ใกล้สนามบินพนักงานพูดจาดี

Cons:

-

2026-03-13 • via Nuitee
A
Anna • solo_traveller • de
7
Für eine, zwei Nächte sehr gut sonst zuerst von der City entfernt.
Pros:

Das Personal war bemüht
Die Zimmer waren sauber und Matratze bequem

Cons:

Personal konnte kein Englisch dadurch kam es zu Missverständnissen für den Flughafen Transfer .
Kostenloser Flugtranfer

2026-03-12 • via Nuitee
A
Alessandra • couple • ph
10
2026-03-12 • via Nuitee
V
Vilma • couple • se
3
2026-03-09 • via Nuitee
L
Lara • extended_group • de
3
2026-03-04 • via Nuitee
C
Cilleborg • couple • dk
5
Okay
Pros:

Meget sødt personale.
Dejlig tæt på lufthavnen hvor vi blev kørt til gratis dagen efter.

Cons:

Der var ikke særlig rent og der var tissemyre.
Virkelig kun et hotel til overnatning når man skal i lufthavnen.
Man kunne først få mad efter kl. 17 men man kunne bestille grab.

2026-03-03 • via Nuitee
R
Robbie • solo_traveller • gb
6
Basic
Pros:

Okay

Cons:

Basic

2026-03-02 • via Nuitee
N
Nat • couple • my
9
Clean and comfortable
Pros:

Second time staying here. Very close to the airport. Very helpful and friendly staff. Comfortable and clean room. More facilities than I would expect from a basic motel - mini fridge, bath towels, bottled water, hairdryer, electric kettle, free coffee. The restaurant is reasonably priced.

Cons:

Location - it's close to airport which is great for early/late flights = very far from the town which makes getting a taxi/Grab harder because there are not many available drivers around the area. Pre-book your taxi to save time and money.

2026-03-02 • via Nuitee
A
AnneMarie • couple • nl
9
Pros:

Dicht bij het vliegveld. Eigen restaurant. Vriendelijk personeel. Geholpen bij het boeken van een taxi naar khoa sok de volgende dag.

Cons:

Eigenlijk niets.

2026-02-26 • via Nuitee