Baan URT Suratthani Airport Hotel

Hotels
9.6 (520 reviews)
71 Moo.6, Hua Toei, Pumpkin, Suratthani , Suratthani , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
Public transport tickets
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good food
Cons:
Cleanliness issues
Uncomfortable room

Categories

Cleanliness
8.94
Multiple mentions of cleanliness issues including mold, stains, and bugs.
Service
10
Generally positive feedback on service, with helpful staff and good communication.
Location
10
Convenient for airport transfers, well-rated for location despite some noise.
Room Quality
8.41
Several reviews noted primitive accommodations and uncomfortable beds.
Amenities
9.45
Availability of restaurant and airport shuttle were positives.
Value for Money
10
Considered good value for the price paid, especially for a stopover.
Food and Beverage
10
Positive comments about food quality, particularly the Pad Thai.
Overall Experience
10
Overall positive experience reported, with minor issues considered acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:18

Property Description

Convenient Location
Located just 12 km from Surat Thani Railway Station, Baan URT Suratthani Airport Hotel offers easy access to transportation hubs for a hassle-free travel experience.

Comfortable Accommodation
Experience a cozy stay in our 3-star hotel rooms equipped with modern amenities such as flat-screen TVs and complimentary toiletries, ensuring a relaxing stay for all guests.

Exceptional Services
Enjoy a range of services including a 24-hour front desk, airport transfers, room service, and complimentary WiFi throughout the property, designed to cater to your every need during your stay.

Book your stay at Baan URT Suratthani Airport Hotel and indulge in a delightful blend of convenience, comfort, and top-notch services.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 520 reviews
Cleanliness: 8.94
Service: 10
Location: 10
Room Quality: 8.41
Amenities: 9.45
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
Constantin solo_traveller de
8
2026-02-14 via Nuitee
C
Conn extended_group dk
1
Ikke book dette sted
Cons:

Vi endte ikke med å sjekke inn fordi vi kunne se på anmeldelsene at det var veggelus på hotellet.

2026-02-11 via Nuitee
D
Daniel solo_traveller gb
10
Pros:

Staff are 5*

Cons:

Zero

2026-02-09 via Nuitee
N
Natalia couple gb
10
Pros:

Staff are so lovely and helpful and friendly, super clean, beds are comfortable, breakfast was yummy and they offer transfer to airport

Cons:

Everything was perfect

2026-02-08 via Nuitee
D
Drlicka couple cz
9
Pros:

Poloha ubytování snídaně

Cons:

Za málo peněz slušně služby personál ok

2026-01-31 via Nuitee
L
Lillian couple us
10
amazing staff and great food
Pros:

the property was very close to the airport and complimentary breakfast was included

Cons:

there wasn’t really anything else nearby but to be expected when so close to the airport

2026-01-24 via Nuitee
J
Jennifer couple us
4
Don't expect much for the price. It's basically a private hostel room.
Pros:

The free airport shuttle took a while but was a nice gesture. The free breakfast in the morning was also helpful. Basically for $11 it was great, you just can't expect much for that price. Thankful for the AC in the room.

Cons:

Our room did not have a window. Bugs in the bathroom. Shower was just a shower head above the toilet. Bed sagged in the middle. We were only here for a quick 12 hours over night. Other wise I would not stay here.

2026-01-23 via Nuitee
A
Aneta extended_group gb
8
Pros:

Very friendly and helpful staff. They help with the ferry tickets, pick up and drop off from the airport and the bus stations. I felt really taken care of. The rooms are small but very comfortable.

Cons:

The shared bathroom is not fully working properly.

2026-01-21 via Nuitee
C
Caitlin couple au
8
Does what it says on the box. Good accom, cute decorations :)
Pros:

cheap, clean, near airport, bed was comfy and room was clean. only needed it for one night. staff were lovely, restaurant sells beer. Cutest decorations around the place!

Cons:

They have free airport shuttles in the morning - if you are unable to catch one, BOOK WITH THE FRONT DESK.

did not know this and didn't organise transport, no Grab or Taxi could come and get us at 7:30/8am (stressful), but the host's mum or friend INCREDIBLY took us in their ute for 200 thb. So grateful as out flight was at 9:30am! Could have been prevented on our end, we didn't realise we needed to pre-book or that there would be limited transport in the morning.

2026-01-20 via Nuitee
M
Manuel couple de
10
Pros:

Danke:)

2026-01-11 via Nuitee
H
Henkka couple fi
6
2026-01-10 via Nuitee
W
Willemien couple nl
1
Slecht verblijf
Pros:

Er was één Engels sprekend en behulpzaam personeelslid.

Cons:

We hadden een taxi service bij onze accommodatie geboekt. De taxi service kwam ons alleen helaas niet ophalen. Eenmaal daar bleek de communicatie tussen de medewerkers erg slecht te verlopen, hier hadden we meermaals last van. De kamer was zeer primitief. De bedden ontzettend hard, alsof je op de grond lag (dit schijnt normaal te zijn in Thailand, maar resulteerde voor ons in geen slaap en last van lichaam). Ook zat er schimmel op het plafond en was de douche niet schoon.

Wij zouden dit verblijf afraden!

2026-01-08 via Nuitee
B
Bratislav solo_traveller rs
9
Pros:

great experience if you are planning to spend a night in Surat as a transfer to the islands
They pick you up at airport and ride you tommorow morning to the Lomprayah or other company office so you can continue your journey , all included in the price witch was more then convinient
I took a private room , It was clean and got me all i expected
Even they have a small in house owned restaurant
5 STARS ALL THE WAY . WELL WORTH IT

2026-01-08 via Nuitee
G
Geraldine couple fr
8
Pros:

Le service, la navette depuis l’aéroport et l’organisation du transfert en ferry.
Le rapport qualité prix est imbattable

Cons:

L’emplacement en bord de route. Bien pour un transfert

2026-01-04 via Nuitee
A
Antoine extended_group ca
2
Épouvantable
Pros:

Proche de l’aéroport

Cons:

« Accueil » par une dame confuse qui ne parlait pas anglais. Aucune information reçue pour le séjour. Chambre qui tombe en ruine. Murs de la salle de bain moisis. Plusieurs objets brisés. Pas d’eau chaude. Literie tachée. Matelas et oreiller atrocement inconfortables. Murs en carton. Boulevard bruyant à l’avant de l’hôtel qui perturbe le sommeil. « Navette aéroport gratuite » seulement si vous la prenez à 7h00 ou à 9h15 - autrement 120 Bhat par personne si votre vol ne concorde pas avec ces heures. Hôtel à éviter à tout prix, sauf si vous voulez être frustrés et épuisés pour votre vol. 💀

2026-01-03 via Nuitee
T
Thomas couple be
8
Comfortable stay
Pros:

Comfortable stay with lovely owners. They picked us up from the airport and dropped us of at the bus stop to the ferry the next morning (after buying our tickets with them).

There is a restaurant in the hotel with a la carte menu. I had one of the best Pad Thai in my life here!

Cons:

Sheets and towels had stains on them, but were clean and smelled fresh.

2026-01-02 via Nuitee
T
THIERRY extended_group fr
8
2025-12-31 via Nuitee
P
Patryk couple pl
3
Bedbugs in our room!
Pros:

It was close to airport

Cons:

Weve had bedbugs in the room, couldnt sleep, it was awful. Also some hair left after old guests. We had to keep our stuff in bathroom and throw out the clothes afterwards.

2025-12-26 via Nuitee
R
Ray solo_traveller nz
8
The proximity to the airport the free shuttle and the warm friendly staff made my stay enjoyable.
Pros:

I appreciated the quiet and private room
It was close to the airport.
The staff were friendly

2025-12-25 via Nuitee
มัณทนา solo_traveller th
9
Pros:

โดยรวมแล้วบริการดีทุกอย่าง

Cons:

ไม่มี

2025-12-24 via Nuitee