Serena's House - Manila

Bad communication with property management regarding the availability and readiness of room reservation on time of arrival.

Great place to stay

Even though this property is well located, the door was chewed up like someone tried to break in, and I had to pay for the amenities like the pool and the gym.

Great service nice people

35平米をひとつの部屋で使う広々とした間取りは解放感抜群です。しかもお値段が半分くらいの広さの部屋のホテルと同じぐらい。
ホテルのようなサービスはないけれども、自分で管理できる人にはおすすめです。
フィリピンあるあるで、中間階移動(35Fから12Fとか)の謎の移動をするお客が多いのでエレベーターの待ち時間が長いです。部屋からホテルの玄関まで10分以上掛かるのでそれがやな人は低層のロスマンとかの方がいいです

シャワーは水道水の温度でした。ハンドウォシュレットは有りません。コンドミニアムなのでゴキブリが出ました。（1匹）
洗濯機はベランダに有り調理器具もありました。

The room was simply awful, the mirror was filthy, bathroom surfaces dotted with cigarette burns and lots of clubs on the road so it it very noisy.
The only saving grace wasnthe ac was so loud it blocked some outside out.
This is not a hotel, its a room claimed by someone in a larger hotel. Booked 2 nights, left after 1.

I originally picked the property, because I needed a gym. There were so many roaches in the room that I cancelled my reservation.

Surrounding area is trash The streets stink The room had a smoke smell The manager never responded to whether the room was a smokers room despite ashtrays on table. Everything in the room was old dirty never cleaned Bed linens dirty paper thin Next ROACHES on the washroom and kitchen area I killed about seven

短期ツーリストに向いています。

I had a great time, I was pleasantly surprised by this place. Very clean, nice location, and very nice pool. Eden and Nora at the reception were very helpful, and kind and accommodated my needs.

GWに２泊で予約確定済だったが、5連泊じゃないと言われ、他の近くのホテルで宿泊した。

あとベイビューマンションで受付にも30分以上時間がかかった。

The accommodation is in a good spot close to Robinsons Mall. Suermarket and Korean restaurants right outside. Close to Mabini Street. We were on the 22nd floor wth great views of Manila. The facilities of the apartment are dated and in need of a refurbishment. A touch of pInt here and there plus modern furniture wouls make this place great. The price for our stay was very reasonable but i think iwould be happy to pay more if the rooms are modernised with better decoration.

The pros: Safe location, many restaurants surrounding, karaoke surrounding, friendly desk and security all helpful, the host will have someone greet you and help with bags but after that you are on your own. Washer, blackout curtains, very quiet you don't breally hear much from street or ourside the apartment, airconditioned so you stay comfy. And plenty of fans and the window. Soap and shampoo in bathroom. Pool on 7th floor. There is a wine opener and a bottle opener and hair dryer.

The cons: The tv turns on yet didn't work at all as could not get a signal. I contacted the host and no response the entire time. I have a foreign number so I don't have data to call international so I needed to use email. No additional toilet paper provided and the roll was almost gone upon arrival. You can feel the coils in the old mattress, they are very painful and loud as if they've got lot of mileage on them. I chose to sleep on the couch which was barely comfortable but did the trick. The microwave is on top of fridge but no plug there. You need to move it to a plug and move it back before you leave The shower curtain is filthy with black mold at bottom. Needs replacing. Many ugly burn marks in the bathroom. Bathroom is needing an update. Walls are needing cleaining or fresh paint. There are very limited utensils one plate one bowl one glass one cup one fork one spoon. No laundry soap but its just inconvenient as you can go to 711. No toaster,or rice maker. No iron for clothes.

The place was filled with bugs. Was there with my fiancee, the front desk called at 11pm said a guest was there for me, i go down to the lobby and she already sent the lady upstairs without me knowing (i passed the lady in the elevator) the front desk says she already went up i get back to my room and this girl is punching in the code to my room...Imagine the explaining i had to do to my fiancee that they sent a streetwalker to my room! Unacceptable.

フロントの連携が悪い

値段の割に寝る部屋と２つ分かれてて広かった。電子キーで開けるのも便利で良いです。ただフロントで言っても部屋のシーツなど交換が中々されなかった。

도착후 임의대로 환불해주겠다고 하고..환불않해줌

그냥 가지마세요 최악입니다

평범한 숙소, 가끔 바퀴벌레도 나옴. 하우스 크리닝 하면 돈 들어감.