Metropolis Suites Bangkok, Tapestry Collection by Hilton

Hotels
•
Hilton Worldwide
5.6 (41 reviews)
5/9 Soi Phromsri, Sukhumvit Road, Klongton-Nua, Wattana, Bangkok, Bangkok, 10110 , Bangkok , TH
66-2-6626262

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Facilities

Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Room and location
Good soup at breakfast
Cons:
Very run down property
Staff are unbothered

Categories

Cleanliness
2.97
The property is run down with old furniture and tacky decor.
Service
6.98
Staff seemed unbothered, but standard for hotel expectations.
Location
7.98
Location was appreciated as a positive aspect.
Room Quality
3.97
The suites have cracks and doors are busted.
Amenities
4.97
Fitness centre was mentioned as a con.
Value for Money
3.97
Paid too much for the quality received.
Food and Beverage
7.98
Only the soup at breakfast was noted as good.
Overall Experience
5.98
Good time spent, but many aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:47

Property Description

Experience the vibrant energy of Bangkok at Metropolis Suites Bangkok, Tapestry Collection by Hilton.

Recreational Bliss: Dive into relaxation with our outdoor pool, rejuvenate in the steam room, or maintain your fitness routine in our well-equipped fitness center. Every moment at our hotel promises leisure and excitement.

Comfort & Convenience: Make yourself at home in one of our 88 spacious, air-conditioned suites featuring kitchens equipped with full-sized refrigerators and stovetops, along with private balconies to soak in the stunning views.

Location Perks: Situated in the heart of Sukhumvit, we're just steps away from top attractions like EmQuartier, Emporium, and Terminal 21, making us the perfect base for your Bangkok adventure.

Your ultimate Bangkok getaway awaits! Book your stay today and discover the perfect blend of comfort and convenience.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

5.6
Based on 41 reviews
Cleanliness: 2.97
Service: 6.98
Location: 7.98
Room Quality: 3.97
Amenities: 4.97
Value for Money: 3.97
Food and Beverage: 7.98
Overall Experience: 5.98
H
Harry • family_with_children • gb
10
2026-01-26 • via Nuitee
S
Sharaf • couple • sa
8
2026-01-15 • via Nuitee
W
Walter • solo_traveller • cn
8
2025-12-11 • via Nuitee
V
Velauthan • couple • gb
9
2025-10-30 • via Nuitee
T
Takeshi
6
男性フロントスタッフが最悪
Pros:

部屋は広く清潔で快適だった。シャワーの強さも問題なし。ウォッシュレットも付いていた。電子レンジ、冷蔵庫、キッチン、収納、テーブルなど完備しており安価にて長期滞在向け。
周辺はレストランは多く無い。日本料理屋やカフェは多いがどこも高級で高価。プロンポン駅まで行って食事した方がいい。
ルームサービスは無い。朝食はまあまあなレベル。毎日だと飽きる。
フロントサービスは悪い。女性スタッフは笑顔があり良いが、男性フロントスタッフが数人いるが全て最悪だった。接客態度が悪すぎる。生意気な顔付きで見てくる、話し方も最悪、英語も中途半端。サービスも悪い。ずっと電話してフロント対応をしない。これがホテルの評判をかなり下げる原因だと思う。

2025-10-05 • via Nuitee
P
Pramit • solo_traveller • bd
7
The time spent at the hotel was good
Pros:

Room and location

Cons:

Fitness centre

2025-09-14 • via Nuitee
U
Usman • couple • gb
2
Don’t even waste your money
Pros:

The only thing that was good was the soup at breakfast

Cons:

Very run down property and it’s shocking because the standards are not Hilton standards, the suites all have cracks and the doors are busted the rooms over all are very tacky old furniture and the staff are just unbothered, for the price I paid I could of stayed in a hotel much better and more cheaper!

2025-08-08 • via Nuitee
A
Alexander • friends
10
Pros:

This hotel offers wonderful amenities and an amazing staff who always greet you with a smile. The breakfast at the restaurant was great with the chef offering a variety of choices as well as being able to accommodate any specific needs. Overall, my experience in Bangkok was made that much better due to the wonderful treatment by staff and the overall condition of the property will not hesitate to stay here again when I return

2025-06-26 • via Nuitee
R
Rajan • young couple • vn
4
Disappointing
2025-06-19 • via Nuitee
N
Nidhi • group • in
3
Not satisfied at all
Pros:

Honestly it was just about decent

Cons:

The bathroom stank . Inspite of telling them they would come spray a room freshner and that’s it. The work station near the kitchenette was so small. A glass broke, they charged me THB100 for it . The breakfast was stale and so poor . The housekeeping staff didn’t understand English at all. They wouldn’t change the bedsheets in the five days I was there
The staff at the front desk were outright rude

2025-05-12 • via Nuitee
M
Munan
2
Really Bad
Pros:

It was a really bad experience. The rooms is really dirty and humid. The hotel is really dark and has bad smells. Will never come again

2025-05-12 • via Nuitee
T
Tony • family with young children • gb
7
Good
2025-05-11 • via Nuitee
A
Asim • review category business travellers • pk
8
Very good
2025-05-04 • via Nuitee
L
Lendl • group • ae
10
Exceptional
2025-04-21 • via Nuitee
D
Dipesh • solo traveller • ae
10
Exceptional
2025-03-21 • via Nuitee
K
Konrad • solo traveller • vn
4
lower average for Thailand, for the same money I could get a better hotel.
Pros:

not really much

Cons:

really outdated rooms, still with Novotel branded items. Needs a renovation and attention to staff.

2025-03-10 • via Nuitee
H
Hector • group • us
8
Great pricing and good size rooms.
Cons:

The WiFi connection in the room was horrible they to update the routers to insure better connectivity.

2025-02-22 • via Nuitee
E
Eda • review category business travellers • tr
1
Bad
Pros:

Nothing

Cons:

Staffs are rude

2025-02-19 • via Nuitee
C
CHAN YAO
2
很糟的住宿體驗
Pros:

第一間房間沒有很乾淨、毛巾跟浴巾有味道、廁所多處發霉、陽台的牆壁上多處鳥糞、要求訂房網站幫我換房間、換完房間後廁所的毛巾跟浴巾還是有味道、早餐選項超級少，對不起這個房價、真不敢相信還在裝潢的飯店、再把房間出租給別人邊施工，一邊出租、離捷運站至少走10分鐘以上

2025-02-19 • via Nuitee
I
Igor • young couple • au
8
Very good
2025-02-15 • via Nuitee