Mercure Bandung City Centre

Hotels
Mercure
9.4 (321 reviews)
Jalan Lengkong Besar No 8 , Bandung , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Wide breakfast selection
Cons:
Slow service
Room quality issues

Categories

Cleanliness
8.69
The room's cleanliness can be improved.
Service
9.66
Most staff were friendly and helpful, although some showed gaps in service quality.
Location
10
The hotel is conveniently located near great eateries.
Room Quality
8.7
Room size and interior quality are inferior compared to other hotels.
Amenities
9.65
Good facilities including a rooftop bar and pool with impressive views.
Value for Money
9.18
Pricing is reasonable, but service quality should match the price.
Food and Beverage
9.64
Breakfast buffet selection offers a wide variety of local food.
Overall Experience
9.69
Mixed experiences but overall enjoyable, especially with helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:44

Property Description

Luxurious Amenities
Mercure Bandung City Centre offers an upscale experience with an outdoor swimming pool, fitness centre, and a restaurant for guests to enjoy during their stay.

Convenient Location
Situated near popular attractions like Braga City Walk and Bandung Train Station, this hotel provides easy access to the best of what the city has to offer.

Comfortable Accommodation
Guest rooms at Mercure Bandung City Centre are well-equipped with modern amenities including air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable and relaxing stay for all guests.

Book your stay at Mercure Bandung City Centre now to experience the perfect blend of luxury and convenience during your visit to Bandung.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 321 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
N
Nurain extended_group sg
8
Recommended for all guests with or without children.
Pros:

Good and safe location. I woke up about 230AM to buy some medicines from the Alfa Mart nearby. Amenities are nearby. The breakfast spread is very good. Recommend the breakfast buffet!

Cons:

All is good!

2026-06-29 via Nuitee
Z
Zhiqiang solo_traveller cn
10
2026-06-26 via Nuitee
J
Jebie Kananggar family_with_children sg
8
Good value for money hotel at Bandung city Center
Pros:

Nice location at city Center, lots of eateries nearby like PT rasa and Kingsley
Very good room pricing
Room size not bad, still quite spacious even after we add extra bed
Staff is very friendly, especially laundry service

Cons:

Gym is functional but it’s a little small
The toilet and bathroom start showing wear and tear, in need of refurbishment
Only 2 lifts serving the entire property, waiting time can be annoying

2026-06-21 via Nuitee
Y
Yuyun solo_traveller nl
9
2026-06-20 via Nuitee
A
Abdul Rahim solo_traveller my
9
Pros:

I had a pleasant stay at Mercure Bandung City Centre. The location is excellent, the rooms are clean and comfortable, the staff are friendly, and the rooftop pool offers a beautiful view of Bandung. The breakfast selection was also very good

2026-06-15 via Nuitee
Z
zahar solo_traveller sg
9
8/10
Pros:

Definitely will coming back again...

Cons:

Breakfast was good but abit cold and music too loud when u having a breakfast..🤦‍♂️

2026-06-14 via Nuitee
S
Suria couple id
8
2026-06-11 via Nuitee
الزهراني couple sa
6
2026-06-04 via Nuitee
P
Prak Ser family_with_children my
9
If have a chance i will repeat this hotel again
2026-06-03 via Nuitee
N
Nurul family_with_children my
1
Pros:

Near to attraction area

Cons:

Unfortunately, my stay was not as comfortable as expected. The air conditioning in the room was not working properly, and the room itself was not very clean upon arrival. In addition, the music from the bar was very loud at night and could be clearly heard from my room on Level 9, making it difficult to rest and sleep.

I hope these issues can be improved for future guests.

2026-05-31 via Nuitee
L
Ludwig solo_traveller de
7
2026-05-30 via Nuitee
S
SHAHRUM solo_traveller my
8
SATISFIED
Pros:

CONVENIENT

2026-05-27 via Nuitee
E
Eleanor couple my
6
Pros:

Room & amenities: spacious room and bathroom; comfortable bed; air-conditioning was fine. Water dispenser on my room floor was sometimes empty, but overall useful.

Cons:

Lobby had close to zero air-conditioning. The room was not ready by the check-in time stated - we waited at the lobby for approximately 45 minutes for the room to be ready, but it wasn't ideal due to a lack of plug points and stuffiness/heat in the lobby. Lifts were slow.

Traffic was audible even after 11pm (our room was on the 7th floor). Shower drainage was slow, and there was no ledge/rack to put our own toiletries/spectacles in the shower area. Duvet/comforter smelled unpleasant, and the side tables were too far away from the bed.

2026-05-21 via Nuitee
S
Schaus couple be
5
Bof
Pros:

Les équipement

Cons:

Chambre pas isolé simple vitrage et donc le bruit de la rue nous a empêcher de dormir toute la nuit...

2026-05-15 via Nuitee
J
Jeremy couple fr
7
2026-05-12 via Nuitee
T
Tim solo_traveller de
10
2026-05-08 via Nuitee
M
Marison Feriandi solo_traveller id
7
Pros:

Breakfast

Cons:

Parking lot very limited

2026-05-06 via Nuitee
F
Fachmiaming Family
10
Very Nice city Hotel with Friendly Service staff
Pros:

Very Nice city hotel in bandung, location nearby Braga, Asia Africa.
Lengkong street food nearby the hotel.
Roof Top Pool was amazing view, ambience, food and staff very nice
Bfast Excellent, staff very friendly Anung, Rizwan, Mr. Mirsa and Chef Benny always taking care the guest around.

Will come back soon. Thank you

2026-04-30 via Tripadvisor
C
Claudia solo_traveller fr
10
Pros:

La vue sur le roof top avec piscine
La gentillesse du personnel
La qualité du wifi
Le petit déjeuner

Cons:

Rien

2026-04-29 via Nuitee
O
Omar couple sa
10
2026-04-28 via Nuitee