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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Facilities for disabled guests
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Ironing service
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Car hire
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Infinity pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Rooftop garden
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Bulk dispenser for toiletries
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Mercure Bandung City Centre offers an upscale experience with an outdoor swimming pool, fitness centre, and a restaurant for guests to enjoy during their stay.
Convenient Location
Situated near popular attractions like Braga City Walk and Bandung Train Station, this hotel provides easy access to the best of what the city has to offer.
Comfortable Accommodation
Guest rooms at Mercure Bandung City Centre are well-equipped with modern amenities including air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable and relaxing stay for all guests.
Book your stay at Mercure Bandung City Centre now to experience the perfect blend of luxury and convenience during your visit to Bandung.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for Rp 500,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Walking distance to Braga street, many restaurants, food streets, and 24 hours marts nearby the property
Receptionists need more trading in customer care.
Ruang kamar yg luas dan clean terang..kamar mandi shower yg airnya cukup kencang
Menu sarapan yg kurang variatif dan taste.rasa foodnya kurang
The location is very nice near to alfamart and nearby laundry
De assistentie van de medewerkers
Badkamer had beetje aanslag
easy to access and location is great
bed is comfortable.
staffs are friendly.
wifi is decent
almost no sound proof. you can hear your neighbour showering, using the toilet or clearing their throat to spit.
shower drainage could be cleaned more regularly.
Great staff great location.
I liked everything but it could be a touch more quiet. Having said that it a great place to stay with everything more expensive hotels have but they have kept costs below average and kept superior quantity. Staff is truly one of a kind, menu and food was incredible and large menu options. Pool is unbelievable rooftop infinity pool with restaurant and bar beside the pool.
Personeel restaurant
Badkamer
Deket dng braga
Tidak ada
We stayed as family in this hotel from 29 Dec 2025 to 1 Jan 2026 to celebrate new year, but we had terrible experience with hotel Mecire Bandung City Centre :
1. Room : We should move room from 823 to 1023
Problem : Room AC is broken and can not sleep and we paid high rate because high season for the room
Solution : We moved room by re-arrange our luggages
2. Breakfast : Staff not manage well for Customers due to unconsistency service from staff for charging additional cost
Solution : We paid for last breakfast from total 3 nights stay after we did direct hard complain to the Manager in charge
PIC restaurant Manager : Mr Yogi
Even we stayed not as 1st time at this hotel, but having bad experience at this time made us so dissapointed for what the staff did to my family which we always stay at Accor hotels in Indonesia : Pullman, Novotel, Mercure, Ibis & All Seasons.
I hope by writing this complaint to Accor Group can have a fast feedback from anyone who in charge and urgently need to do evaluation for the hotel perfomance to remind them for service still be prioritize to focus with the Customers especially to the loyal Accor member like us to keep stay at Accor hotel.
Thank you and happy new year.
Regards,
Astri Ardhiani
+62 815 866 24 231
Very nice hotel,good food,good view,good vibes,friendly staff,helpful staff,cheap price,good quality and very christmas vibes. I love it
Room size is good! We booked superior room, managed to put extra bed with ample of room. Location is very good, very near to great eateries
The room’s cleanliness can be improved. Parking situation is also very tight
I stayed at Mercure City Center for two nights in December 2025.
The hotel is situated near Alun Alun Bandung.
Being a 4 star hotel and comparing to other Mercure hotels I have visited, Mercure City Center have some fundamentals gap to 4 star hotel standard.
Hotel lobby and other public area seems to be very cluttered. Parking space is limited with not enough room for vehicles to manuever in the lobby drop off area.
Room size and interior quality is inferior even compared to many 3 star hotels in Bandung I've visited. Hot water is not stable.
The worst thing is that most of the staff seems to be clueless about their job. The receptionists, security, concierge. All the confusions on checking in, online food delivery, parking.
The positive side of the hotel is room cleanliness, breakfast buffet selection which offers a wide variety of local food, and the rooftop bar and pool view, impressive view both at night and morning.
I hope the hotel management can work on some improvement plan.
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