The Galata Hotel Istanbul - MGallery Collection

Hotels
•
Accor
Arap Cami Mahallesi Bankalar Caddesi, No:21, Beyoglu, Istanbul, Istanbul, 34421 , Istanbul , TR
90-2124143930

listing image 1
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Facilities

Full-service spa
Fitness facilities
Lot hours - 24 hours
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
See all facilities

Review Highlights

Pros:
Great staff
Comfortable room

Categories

Cleanliness
1
Standard quality for this hotel tier.
Service
1
Review mentions great staff; service experienced as friendly and helpful.
Location
1
Standard quality for this hotel tier.
Room Quality
1
Review notes a comfortable room; room quality perceived as comfortable and well-appointed.
Amenities
1
Standard quality for this hotel tier.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 13:52

Property Description

Experience the perfect blend of luxury and comfort at The Galata Istanbul Hotel - MGallery, Special Class.

Serene Spa Retreat
Unwind in our full-service spa where rejuvenating massages, invigorating body treatments, and refreshing facials await you, ensuring a blissful escape from the everyday hustle.

Gourmet Dining Experience
Savor delightful cuisines at Mesai Restoran, specializing in international flavors, or enjoy a cozy coffee at our café. For those late-night cravings, our 24-hour room service will satisfy your culinary desires.

Convenient Business Facilities
Stay connected with complimentary wired and wireless internet, a fully equipped business center, and versatile event spaces, making it an ideal choice for both leisure and business travelers.

Embrace elegance and comfort—book your stay today!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Jonas • family
10
Pros:

Great staff and comfortable room

2025-10-05 • via Nuitee
K
Kira • partner
8
Pros:

This was my second stay at this hotel, and there are definitely things I like about it. The location is great, the staff are kind and helpful, and overall it’s a comfortable place to stay.

We booked a Superior Golden Horn View Room because one of the photos showed a corner panoramic view of the Golden Horn. However, when we arrived, I realized the view from our room was not what I expected. The staff explained that a different photo actually shows this room, and the one I was hoping for was a Junior Suite—but there was no way for me to know that from the listing.

I was willing to pay extra to move to the Junior Suite, but unfortunately it wasn’t available. The hotel apologized and offered us a different room, which we accepted, though I was still a little disappointed.

It’s now been a month since my stay, and I see that the same misleading photo is still shown under the wrong room category.

Just a note for travelers: if you are booking the Superior Golden Horn View Room, be aware that photo #9 does not represent this room.

2025-09-20 • via Nuitee
S
Stephanie
6
Pros:

Mediocre stay. Some bright sides, some downsides. Some staff was kind, others were rude. Overall I was not impressed and wouldn’t stay again. I didn’t feel comfortable in the majority of my stay to be quite honest.

2025-09-18 • via Nuitee
Y
Yousuf • partner
6
Pros:

The hotel is quite nice. However, the area around it seems abandoned. The building right in front of the hotel seems like a ghost town.

When I arrived at the hotel, I did not receive any welcoming gifts or showcases of how to get around the city. I had to ask for all this. My friend who was staying in Istanbul at the same time at his hotel received thousands of gifts and treats every time he entered the lobby. They also gave him a free IST card to get around the city. They walked him around the area to help understand how the city works. His hotel was 4 stars and this one is 5 and didn't do bare minimum except charge 6 dollars for a box of gum. I wouldn’t recommend staying here after hearing all the other great hotels out there.

My friend stayed at the Golden Horn Bosporus hotel.

2025-08-24 • via Nuitee
S
Salima
10
Pros:

Great staff, location & dining options. The Golden Horn bridge

2025-07-31 • via Nuitee
H
Hannah
10
Wonderful location and roof top
Pros:

Lovely rooms, nice modern bathrooms. Lovely roof top and breakfast area. Friendly and welcoming staff who helped us with reservations and directions and taxis. Easy to tram or walk everywhere. Rooms weee Spacious and has hanging space and usb plugs. All toiletries were so nice.

2025-07-03 • via Nuitee
K
Kenneth • partner
10
Pros:

It’s in a convenient location it’s a spotlessly clean hotel. The room size was great we were in room 1507 and the view was fantastic one of the best I have ever seen

2025-06-20 • via Nuitee
G
Glenn • partner
10
Pros:

From the moment we arrived until the time we checked-out, we were treated like royalty. I say that literally. The staff were amazing. If I had to list the names of those that went above and beyond, I would simply write "All". We stayed for 9 days 8 nights. The room was spotless and perfect. Everything we needed was there. (On my wife's birthday, the third day of the trip, we came back to our room and an amazing, and delicious, chocolate cake with Happy Birthday written on it with plates and a whole spread, was left in the room. I never told them it was her birthday) The view from our room plus the view from the restaurant were stunning. An amazing lounge area for drinks in the lobby.

Location could not have been better. We walked everywhere. Galata Tower is a brief, steep walk from the front doors as well as the Galata Bridge

If you are still scrolling through hotels and are reading this review, I urge you to book your stay here. You will be extremely satisfied. We will definitely be staying at this hotel again and again. 5 Stars+

Thank you.

2025-05-10 • via Nuitee
S
Suzannah • partner
10
Pros:

Gorgeous hotel, lovely terrace behind bar. Great service!

2025-04-22 • via Nuitee
E
Eleanor • partner
10
Pros:

Staff were very friendly and helpful and the room was lovely.

2025-03-21 • via Nuitee
E
Emma • family
6
Pros:

Hotel is very average, not 5 star, nothing special. Service needs to improve, no one to help with getting bags down stairs at departure. Very limited choice of food, nowhere to get a lighter meal. Nice views from bar and good location but not worth the 5 star prices

2025-02-23 • via Nuitee
S
Sally
2
Really disappointed
Pros:

Really disappointed. We arrived at night to be shown to our room, we only released in the morning it had no outside windows!! So was dark and had no air.
Imagine putting guests that are staying for 3 nights in a room like that. I was really excited about the stay, was really disappointed. Front desk staff were cold, it wasn’t a nice atmosphere.

I expected more from this brand.

2025-02-18 • via Nuitee
A
Angelina
10
Pros:

Beautiful Room. Exactly as pictured. Great place to rest and start your day exploring the city.

2024-12-14 • via Nuitee
M
MANUEL
10
Pros:

Nice property, Hamam is cool

2024-11-20 • via Nuitee
M
Meena • family
10
Pros:

As a family of 10 we thoroughly enjoy our stay at the Galata Hotel at the end of October 2024. We were there 3 nights and 4 days. Hotel is pleasant, the rooms were large and very comfortable. The hotel accommodated us by having all our rooms next to each other. The staff and service was impeccable, very warm, welcoming and attentive. We would like to say a big thank you to everyone for making our holiday special. The location is great and near shops, cafes and restaurants. Advisable to be fit as there are some steps and some steep roads not lasting more than a few minutes before you enter the main tourist area.

2024-11-18 • via Nuitee
J
James
8
Pros:

My overall experience was good.

2024-11-14 • via Nuitee
E
Elizabeth • family
10
Pros:

Overall excellent

2024-11-11 • via Nuitee
V
Verified traveler
10
Pros:

Helpful staff. Great location.
Comfortable rooms.

2024-10-26 • via Nuitee
Y
yesim
10
Pros:

Excellent stay! I booked a fantastic room for my 50th birthday, everything was superb, highly recommend this hotel!

2024-10-18 • via Nuitee
S
susana
10
Great place to stay
Pros:

The staff are wonderful and very accommodating, housekeeping is very good, restaurant was nice with great views and the hotel was in a great location.

2024-10-14 • via Nuitee