Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Comfortable beds
Cons:
Small rooms
Cleanliness issues
Limited food options

Categories

Cleanliness
8.01
Several guests reported issues with cleanliness. Small rooms and dirty towels were noted.
Service
9.48
Most guests expressed positive experiences with the helpfulness of staff, although there were a few complaints.
Location
9.52
The hotel is well-located, with good access to public transport and dining options nearby.
Room Quality
7.97
Rooms reported as small with some cleanliness issues. Comfort was mentioned positively.
Amenities
7
Lack of on-site dining options like breakfast was noted, which is a disadvantage.
Value for Money
7.96
Some guests feel it is overpriced given the amenities and service issues.
Food and Beverage
7.01
The absence of breakfast options negatively affected the rating.
Overall Experience
8.68
Despite some negatives, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:49

Property Description

Luxurious Accommodation
Indulge in a stay at The Allen Hotel, located in the vibrant Lower East Side of New York. Each room offers free WiFi, a flat-screen TV, and a private bathroom. Upgrade to a room with a balcony for stunning city views.

Delicious Dining Options
Start your day with a delicious continental breakfast at our on-site cafe. Unwind in the evening with a drink from the full bar, or savor a cup of local coffee. The perfect way to experience the culinary delights of the city.

Convenient Business Facilities
For our business travelers, we offer a well-equipped business center with a fax machine and photocopier. Our multilingual staff at the 24-hour front desk are ready to assist you with any needs during your stay.

Experience the best of New York at The Allen Hotel. Book now for an unforgettable stay!

Important information:

Please note that alternate policies will apply for bookings of 5 rooms or more.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1998 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 7
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 8.68
D
Dana couple us
10
Clean and cozy, great location, friendly staff
Pros:

Extremely clean with plenty of ammenities, friendly and thoughtful staff, easy to get to, fantastic location, very fair price!

Cons:

There's nothing I felt like I needed. Everything was fantastic. I guess if there were amenities to know about, i wish i was told about them upon check in, but really, I'm just making up something not to like. I can't recommend this hotel enough

2026-02-11 via Nuitee
B
Baruch solo_traveller il
7
2026-02-11 via Nuitee
J
Jesus extended_group pe
8
Pros:

Cerca de la zona sur, para movilizarse al centro financiero, ferry a la estatua y puente Brooklyn, además conocer el Chinatown y la pequeña italia

Cons:

Atención en la llegada

2026-02-11 via Nuitee
N
natalie extended_group gb
8
Pros:

The room was quiet and warm. It was central to everything we needed

Cons:

The room was a bit small for two of us. Coat hook on the wall would have been good as it’s winter and freezing outside wearing coats hats gloves etc having somewhere to hang them rather than the small wardrobe would have been good. Also the beds were very hard.

2026-02-10 via Nuitee
A
Amanda family_with_children au
8
2026-01-30 via Nuitee
L
Leigh Anne couple us
10
2026-01-29 via Nuitee
S
Sandra couple ca
2
Mediocre and overpriced BS
Pros:

The location.

Cons:

tv didn’t work
No room service
No tissue in room when arrived
Room dated and smelled like cig smoke

2026-01-27 via Nuitee
G
Gabriel family_with_children br
10
Pros:

Tudo

Cons:

Nada

2026-01-26 via Nuitee
A
Adele solo_traveller us
9
2026-01-26 via Nuitee
C
Christopher family_with_children gb
10
2026-01-24 via Nuitee
M
Maria Belen Caceres couple us
10
2026-01-23 via Nuitee
S
serena family_with_children us
3
2026-01-23 via Nuitee
K
Katharine family_with_children us
6
Mostly pleasant stay
Pros:

The staff members are super kind and helpful. The gym is well equipped.

Cons:

The heater in our room was so loud, we had to turn it off to sleep, so then it got pretty cold.
Also, the bathroom had mold in the sink and shower.

2026-01-22 via Nuitee
C
Catherine family_with_children us
8
2026-01-20 via Nuitee
N
Noah solo_traveller us
6
2026-01-20 via Nuitee
S
Stavros solo_traveller us
8
Enjoyable stay well priced
Pros:

Cost, location, room size large for New York

2026-01-20 via Nuitee
C
Courtney extended_group us
9
2026-01-20 via Nuitee
M
Michael extended_group us
7
Good place for the price, great location. VERY SMALL BEDS, and no frills.
Pros:

Great location
Good price
Easy access
VERY friendly staff

Cons:

No smart tv
Tiny beds
Minimal accommodations

2026-01-19 via Nuitee
K
Karolina couple gb
9
Polecamy
Pros:

Personel bardzo miły, na prośbę było sprzątanie pokoju i wymiana ręczników. Do metra ok 5 min drogi, lokalizacja na plus :)

Cons:

Tapeta w pokoju odkleja się w kilku miejscach, klapa od deski sedesowej była ‚roztopiona’ w jednym miejscu, jakby ktoś coś gorącego na nią położył.

2026-01-19 via Nuitee
H
HARDIE solo_traveller us
3
2026-01-19 via Nuitee