Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Comfortable beds
Cons:
Small rooms
Cleanliness issues
Limited food options

Categories

Cleanliness
8.01
Several guests reported issues with cleanliness. Small rooms and dirty towels were noted.
Service
9.48
Most guests expressed positive experiences with the helpfulness of staff, although there were a few complaints.
Location
9.52
The hotel is well-located, with good access to public transport and dining options nearby.
Room Quality
7.97
Rooms reported as small with some cleanliness issues. Comfort was mentioned positively.
Amenities
7
Lack of on-site dining options like breakfast was noted, which is a disadvantage.
Value for Money
7.96
Some guests feel it is overpriced given the amenities and service issues.
Food and Beverage
7.01
The absence of breakfast options negatively affected the rating.
Overall Experience
8.68
Despite some negatives, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:49

Property Description

Luxurious Accommodation
Indulge in a stay at The Allen Hotel, located in the vibrant Lower East Side of New York. Each room offers free WiFi, a flat-screen TV, and a private bathroom. Upgrade to a room with a balcony for stunning city views.

Delicious Dining Options
Start your day with a delicious continental breakfast at our on-site cafe. Unwind in the evening with a drink from the full bar, or savor a cup of local coffee. The perfect way to experience the culinary delights of the city.

Convenient Business Facilities
For our business travelers, we offer a well-equipped business center with a fax machine and photocopier. Our multilingual staff at the 24-hour front desk are ready to assist you with any needs during your stay.

Experience the best of New York at The Allen Hotel. Book now for an unforgettable stay!

Important information:

Please note that alternate policies will apply for bookings of 5 rooms or more.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2097 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 7
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 8.68
S
Swartzwelder • solo_traveller • us
10
Pros:

Beautiful room and comfortable.

2026-07-18 • via Nuitee
N
Nicholas • couple • us
10
2026-07-18 • via Nuitee
M
Michael • couple • us
10
Excellent stay
Pros:

Comfortable bed, great aircon, friendly staff

2026-07-18 • via Nuitee
K
Kabao • extended_group • us
10
Great Location, Friendly Staff
Pros:

I appreciated that they gave us an option to pick which floor we wanted to be on and each one was available at different times, so we ended up being on the second floor because we wanted to check in a bit earlier than expected (for no additional fee :)). Since we are close to the road, we did hear noise from the streets, but it wasn't a big issue for us and we slept through it totally fine. Maybe bring earplugs if you're sensitive to noise or a light sleeper, otherwise you can choose a higher level to stay on.

Cons:

The rooms/doors have pretty thin walls, so depending on which suite you're staying in, you may hear people closing their doors or getting on/off the elevator. Not a huge deal for me but something to be aware of :)

2026-07-17 • via Nuitee
G
Gracjan • couple • pl
9
2026-07-16 • via Nuitee
P
Patricia • family_with_children • us
6
2026-07-15 • via Nuitee
G
Gina • couple • us
10
2026-07-15 • via Nuitee
Y
Yelena • couple • us
8
2026-07-15 • via Nuitee
D
Dikla • solo_traveller • il
10
2026-07-11 • via Nuitee
F
Fenichel • couple • us
8
The staff was nice and helpful. I would stay at the hotel again.
Pros:

The location

Cons:

The ac ran too cold.

2026-07-11 • via Nuitee
A
Allison • couple • us
4
Pros:

Really nice staff

Cons:

Although it was clean, it was grimy. Also, the A/C was broken in my room. They gave me a 30% discount.

2026-07-10 • via Nuitee
M
marat • solo_traveller • kz
8
Pros:

Расположения отеля

Cons:

Приходилось просить ванные полотенца

2026-07-08 • via Nuitee
R
Raufaste • couple • ch
8
C’était agréable.
Pros:

Le balcon

Cons:

Pas de petit-déjeuner

2026-07-08 • via Nuitee
Y
Ying • couple • us
9
2026-07-07 • via Nuitee
A
Alan • solo_traveller • ca
9
2026-07-07 • via Nuitee
D
Dwight • solo_traveller • us
9
Excellent hotel accommodations, unfortunately marred by Bookings.com.
Pros:

Great location; excellent staff!

Cons:

Bookings.com did not understand my booking request and cost me large amounts of money.

2026-07-05 • via Nuitee
D
Dillon • couple • us
10
2026-07-04 • via Nuitee
G
GAINA • couple • fr
10
Très bien !
Pros:

La proximité de plusieurs lignes de Transport et le personnel très accueillant et à l’écoute

Cons:

Éviter de prendre le métro à Grand Street la nuit

2026-07-02 • via Nuitee
M
Monica • couple • us
8
Second time staying already and will not be the last.
Pros:

Location and price

Cons:

Not applicable

2026-06-25 • via Nuitee
J
Jose • couple • us
8
2026-06-24 • via Nuitee