Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Comfortable beds
Cons:
Small rooms
Cleanliness issues
Limited food options

Categories

Cleanliness
8.01
Several guests reported issues with cleanliness. Small rooms and dirty towels were noted.
Service
9.48
Most guests expressed positive experiences with the helpfulness of staff, although there were a few complaints.
Location
9.52
The hotel is well-located, with good access to public transport and dining options nearby.
Room Quality
7.97
Rooms reported as small with some cleanliness issues. Comfort was mentioned positively.
Amenities
7
Lack of on-site dining options like breakfast was noted, which is a disadvantage.
Value for Money
7.96
Some guests feel it is overpriced given the amenities and service issues.
Food and Beverage
7.01
The absence of breakfast options negatively affected the rating.
Overall Experience
8.68
Despite some negatives, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:49

Property Description

Luxurious Accommodation
Indulge in a stay at The Allen Hotel, located in the vibrant Lower East Side of New York. Each room offers free WiFi, a flat-screen TV, and a private bathroom. Upgrade to a room with a balcony for stunning city views.

Delicious Dining Options
Start your day with a delicious continental breakfast at our on-site cafe. Unwind in the evening with a drink from the full bar, or savor a cup of local coffee. The perfect way to experience the culinary delights of the city.

Convenient Business Facilities
For our business travelers, we offer a well-equipped business center with a fax machine and photocopier. Our multilingual staff at the 24-hour front desk are ready to assist you with any needs during your stay.

Experience the best of New York at The Allen Hotel. Book now for an unforgettable stay!

Important information:

Please note that alternate policies will apply for bookings of 5 rooms or more.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

8.2
Based on 2132 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 7
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 8.68
D
David • couple • us
9
Perfect holiday
Pros:

Great location, comfortable beds and pillows

2026-10-17 • via Nuitee
S
Sophy • solo_traveller • au
8
Lovely staff great location close to everything
Pros:

Great location comfy bed

Cons:

A little rundown

2026-10-16 • via Nuitee
K
Kevin • couple • us
4
Not sure I would return again after my last stay.
Pros:

I’ve been there a few times before and this was by far worse.

Cons:

HVAC unable to adjust. Confused on room selection.

2026-10-16 • via Nuitee
J
JONATHAN • family_with_children • us
9
Pros:

Every staff member was friendly and helpful

2026-10-15 • via Nuitee
E
elisabetta • solo_traveller • it
5
Cons:

Ero in una stanza senza finestra, la camera dava su un altro spazio anch’esso tuttavia chiuso, e sopratutto la porta che dava su questo terrazzo non si chiudeva a chiave.
La doccia non era molto pulita.
Posizione per me molto comoda

2026-10-15 • via Nuitee
T
Timothy • couple • au
5
Good spot, small rooms, kind staff.
Pros:

Great location and simple.

Cons:

No space for suitcase. Had to walk over it on the floor. Very noisy especially at street level. We asked for a different room and they kindly accommodated us.

2026-10-15 • via Nuitee
L
Laurel • couple • us
8
2026-10-13 • via Nuitee
S
Shawn • couple • ca
7
2026-10-13 • via Nuitee
M
Mike • couple • us
10
2026-10-13 • via Nuitee
K
KAIXU • solo_traveller • cn
9
Pros:

酒店位置不错，周边生活很方便，前台服务态度很好

Cons:

卫生一般般，设施偏旧

2026-10-10 • via Nuitee
H
Hackleman • solo_traveller • us
7
Pros:

The staff were incredibly accomodating and helpful with some work assignments I needed help printing. I also forgot my charger and another staff member helped me with that. Cheerful too.

2026-10-09 • via Nuitee
V
Valeria • couple • ar
8
Pros:

La cama y las almohadas

2026-10-08 • via Nuitee
O
Ohad • solo_traveller • il
7
2026-09-19 • via Nuitee
M
Marilyn • couple • us
5
Do not pay more than $300 including taxes for this hotel.
Pros:

Location to great LES restaurants. Nice front desk staff.

Cons:

$600 night (after taxes) for a tiny room with pealing wallpaper, very old toilet and sub par bathroom products. Very dated decor. Powdered coffee.

2026-09-19 • via Nuitee
K
Katrin • extended_group • us
8
2026-09-19 • via Nuitee
N
Nagthej • couple • us
3
Pros:

Clean room

Cons:

No Free Breakfast

2026-09-17 • via Nuitee
R
Ruth • couple • bm
5
Fine
Pros:

Location

Cons:

Quite dated, and the night staff guy was super rude

2026-09-17 • via Nuitee
R
Richard • solo_traveller • us
8
2026-09-14 • via Nuitee
E
Eugene • solo_traveller • gb
7
My stay was comfortable & New York was great to visit, the subway was reasonable easy to navigate.
Pros:

The location of the Allen Hotel was good for me, I found the transport links good. The room was very clean, I was located on the 6th floor which was quite. No breakfast served at the hotel or no bar which was a little disappointing but there was a very good restaurant just around the corner called Dudley's worth a visit. The staff at the hotel were friendly & helpful.

Cons:

Nothing really, this was a 4 star boutique hotel.

2026-09-14 • via Nuitee
A
Alan • solo_traveller • br
10
2026-09-09 • via Nuitee