Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Comfortable beds
Cons:
Small rooms
Cleanliness issues
Limited food options

Categories

Cleanliness
8.01
Several guests reported issues with cleanliness. Small rooms and dirty towels were noted.
Service
9.48
Most guests expressed positive experiences with the helpfulness of staff, although there were a few complaints.
Location
9.52
The hotel is well-located, with good access to public transport and dining options nearby.
Room Quality
7.97
Rooms reported as small with some cleanliness issues. Comfort was mentioned positively.
Amenities
7
Lack of on-site dining options like breakfast was noted, which is a disadvantage.
Value for Money
7.96
Some guests feel it is overpriced given the amenities and service issues.
Food and Beverage
7.01
The absence of breakfast options negatively affected the rating.
Overall Experience
8.68
Despite some negatives, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:49

Property Description

Luxurious Accommodation
Indulge in a stay at The Allen Hotel, located in the vibrant Lower East Side of New York. Each room offers free WiFi, a flat-screen TV, and a private bathroom. Upgrade to a room with a balcony for stunning city views.

Delicious Dining Options
Start your day with a delicious continental breakfast at our on-site cafe. Unwind in the evening with a drink from the full bar, or savor a cup of local coffee. The perfect way to experience the culinary delights of the city.

Convenient Business Facilities
For our business travelers, we offer a well-equipped business center with a fax machine and photocopier. Our multilingual staff at the 24-hour front desk are ready to assist you with any needs during your stay.

Experience the best of New York at The Allen Hotel. Book now for an unforgettable stay!

Important information:

Please note that alternate policies will apply for bookings of 5 rooms or more.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

8.2
Based on 2132 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 7
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 8.68
M
Marilyn • couple • us
5
Do not pay more than $300 including taxes for this hotel.
Pros:

Location to great LES restaurants. Nice front desk staff.

Cons:

$600 night (after taxes) for a tiny room with pealing wallpaper, very old toilet and sub par bathroom products. Very dated decor. Powdered coffee.

2026-09-19 • via Nuitee
K
Katrin • extended_group • us
8
2026-09-19 • via Nuitee
O
Ohad • solo_traveller • il
7
2026-09-19 • via Nuitee
N
Nagthej • couple • us
3
Pros:

Clean room

Cons:

No Free Breakfast

2026-09-17 • via Nuitee
R
Ruth • couple • bm
5
Fine
Pros:

Location

Cons:

Quite dated, and the night staff guy was super rude

2026-09-17 • via Nuitee
R
Richard • solo_traveller • us
8
2026-09-14 • via Nuitee
E
Eugene • solo_traveller • gb
7
My stay was comfortable & New York was great to visit, the subway was reasonable easy to navigate.
Pros:

The location of the Allen Hotel was good for me, I found the transport links good. The room was very clean, I was located on the 6th floor which was quite. No breakfast served at the hotel or no bar which was a little disappointing but there was a very good restaurant just around the corner called Dudley's worth a visit. The staff at the hotel were friendly & helpful.

Cons:

Nothing really, this was a 4 star boutique hotel.

2026-09-14 • via Nuitee
A
Alan • solo_traveller • br
10
2026-09-09 • via Nuitee
A
Andreas • solo_traveller • at
10
2026-09-06 • via Nuitee
W
Wurster • couple • us
8
The Allen hotel was very accommodating. My flight was canceled. The first night I was supposed to check in. They held my
Pros:

Rooms were typically bigger than your normal New York hotel. Everyone was super friendly. Central to everything.

Cons:

A lot of doors were being slammed when I guess the housekeepers were cleaning the rooms and the beds were a little hard. I also wish they had smart TVs but other than that, everything was great.

2026-09-01 • via Nuitee
T
Tinatin • solo_traveller • ge
10
2026-08-30 • via Nuitee
M
Marisa • family_with_children • gb
10
The hotel is good value for money, and I would stay there again.
Pros:

The location of the hotel is terrific - right in the heart of the best of the Lower East side - restaurants, clubs, museums, sightseeing. The rooms were generously sized for New York City and very comfortable. The staff were very friendly and professional. The hotel is good value for money, and I would stay there again.

2026-08-30 • via Nuitee
T
Thomas • couple • de
10
2026-08-29 • via Nuitee
M
Michael • couple • it
10
Great hotel in the heart of everything.
Pros:

The hotel is located in China town on the lower east side.When you think of New York,this is the kind of area you think about.It’s buzzing with activity all the time.The staff are all very friendly.We had a room with a balcony,which was great in the evening to sit and watch this exciting and vibrant city.The room was super clean.Comfortable bed.Bathroom had amenity kit which included toothbrush,toothpaste,razor,cotton buds.There is also an excellent rooftop terrace where you get fantastic views of the city at night.It is surrounded by restaurants,take aways,mini markets.Subway station nearby,but also walking distance to many more famous sites.

Cons:

Nothing.

2026-08-27 • via Nuitee
B
Bamidele • solo_traveller • ng
9
Pros:

Home away from home as always. Keep it up.

Cons:

Nothing apparently!

2026-08-27 • via Nuitee
D
Daniel • solo_traveller • de
9
Ein angenehmer Aufenthalt
Pros:

war alles gut , nettes personal

Cons:

die umgebung und das alles etwas veraltet jst

2026-08-25 • via Nuitee
J
Jerry • solo_traveller • us
8
Would definitely stay again!
Pros:

Excellent location quiet and convenient

Cons:

Shower stall in room 101 needs attention to cleaning

2026-08-25 • via Nuitee
S
Strahinja • family_with_children • rs
10
2026-08-24 • via Nuitee
C
Christine • family_with_children • us
8
Pros:

Location was great.

2026-08-24 • via Nuitee
H
Hsueh Yin • couple • tw
8
Pros:

幾乎所有員工都很友善，房務清潔也很乾淨。我的房型有陽台，我覺得很棒。飯店的地點很方便，距離地鐵和公車站都很近。

Cons:

我的房間有一盞燈一直閃爍，我跟櫃台報修了，可是直到我退房，這問題都沒有被解決...
飯店附近，晚上路上醉醺醺的人不少，單獨一個女生走在路上時，心裡難免有點害怕。

2026-08-24 • via Nuitee