Orchid Riverview Hotel

Nice modern hotel, warm-welcoming friendly staff, comfy bed, super clean room, modern and functional furnished, tidy bathroom with walk-in shower, silent aircon, Thai breakfast buffet, free parking. Delicious restaurant in walking distance at the river.

One soon gets the feeling that management policy is cutting corners.
From the lack of product in the bathroom, thin towels, extra thin toilet paper, thin tissues on the breakfast table etc.

Having said all that, this rather large hotel is well designed with a beautiful foyer reception area. Pool is rather ordinary though. Our room is large with a sofa and a small balcony. Riverview is minimal from our balcony. The most interesting thing for us about the river is a house built in the river and takes up most of the river in front of the hotel... quite bazar. See photo

Bien dans l'ensemble

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Very clean rooms; nice bed (although a bit creaky); good bathroom.
Breakfast is adequate but hygiene could be better
Dont expect many smiles from staff as they are not the friendlist by anymeans
Car park is good size but got full when the hotel was full too.
Crossroads restaurant (a MUST) is just around the corner
Will be back then transitting via Surat Thani.

We stay there for 2 nights to explore the city. The hotel is modern, clean and the rooms are comfortable. The location is perfect to reach nice restaurants and the citypart at the river by a short walk. The hotel has a nice pool as well. Unfortunately the staff was very unmotivated. The staff smiled but that was everything. When we arrive, we had a lot off luggage but instead of helping us they just watched us. In whole thailand we never had a experiance like this. Next morning at the breakfast the selection was very little. The thai food looks delicious but was cold because of no warmer. The tables were not clean and nobody took care about all this issues. So at the second day we prefer to skip the breakfast in the hotel and go to a nice coffe shop outside. At checkout it was the same procedure. Nobody help us with our luggage. The only exception was the housekeeping. They did a really good job. It looks like the hotel has not management at the moment.

The highly recommneded Crossroads restaurant is just around the corner.
Breakfasr very very basic but ok.
Unfriendly front desk staff just sat on their chairs and no welcome at all but heh this is the new norm i guess
Guest rooms great !! TV no English channels if they is important to you.

Nice and clean hotel, all new, and frendly staff

Das Personal ist sehr freundlich,spricht aber kein Englisch Sodas wir uns durch eine Translator App teilweise verständigen mussten.
Die Zimmer sind sauber und groß aber verfügen nicht über einenden Zimmer Safe.
Das WLAN funktioniert oft nicht.
Getränke gibt es aus einen Münz Automaten in der Lobby und der Room Service ist zeitlich stark eingeschränkt .
Das Tollste ist das Spiegeleier zum Frühstück nach dem Braten erstmal im Kühlschrank aufbewahrt werden und dann eiskalt zum Verzehr im Frühstücksraum serviert werden.
Asiatische Frühstücks Spezialitäten werden dagegen heiß serviert.

The room is more than adequate for the price with a wonderful shower. Breakfast was especially cooked for me. As a Coeliac I travel with Thai Gluten Free Restaurant Card what I showed to the hotel staff what made them aware off my problem with consuming gluten.
There was a swimming pool on site what to be fair is perfect to get in to, to cool off. And a gym which I used for the treadmill rather than running on the roads.
Out side of the hotel there was a couple of small supermarkets and many shop just the other side of the bridge.

Nytt hotell. Fina och rena rum. Frukosten var ok men bestod mest av maträtter för asiater. Stekt ägg, frukt och grönsaker fanns. Hotellet ligger på andra sidan floden men man kan gå in till centrum. På hotellet fanns pool, vilket är skönt efter promenaden från centrum.

Relatively new hôtel. Clean and comfortable. 15 minutes by taxi to Lomphraya ferry office. Breakfast is Thai style.

Clean and good, staff was very friendly and helpful.

Stayed here twice over a two week stay in Thailand.
Extremely clean. We found the staff friendly. Nice and very welcome swimming pool. Efficient air con. Very light and airy. Very small balcony on first visit. Much bigger one with chairs on return visit. Plenty of choice at breakfast but not great for vegetarians
Handy for the sports island. Small gym at the hotel but a bigger one available across the bridge.
7/11 and Tesco next door.

Stayed here due to Surat Thani Marathon because it is quite near to Koh Lamphu Public Park which is just a short distance from the hotel. Basic amenities are provided except kettle. There is a 7-11, tesco express and some food stalls near the hotel. It is possible to walk to the San Chao night market and Saturday Night Market. It takes only about 13-14 mins walk. Reception is 24 hours. There is a noodle shop opposite tesco that everyone should try!

Great modern hotel in Surat Thani. Clean, fresh and modern rooms at a very reasonable rate. Short walk across the bridge to shops, and town area along the river front. Hotel serves breakfast and a short period of room service but it ends early in the afternoon. No dinner service though. Several resturants riverside a short walk on the road around the corner to hotel, (5 min)

This is not a hotel where they welcome foreigners. Staff does not speak English at all and is rude unable to greet you, say hi or thank you. When you walk into the hotel they hide behind the desk. To say at least hilarious.

Everything is in Thai, room service menu, breakfast descriptions.
There is no bottled water in the room. I asked for cold water in the reception and was pointed to a water dispenser that had no cups next to it. So had to come back to reception to ask for some sort of a cup, and was given a ridiculously small paper cup. The staff was laughing to each other every time we were asking something. We really felt mistreated.
Also there are no towels to go to the pool, even if you ask at the reception. They don’t even give you an option to pay extra. They just say NO.
The hotel is horrible and badly decorated. (But I could live with that). The rooms are very noisy. I was given an interconnecting room and could hear the person next door snoring all night.
We saw three bicycles at the lobby when we checked in and in the evening we saw just two so we asked if we could use them to be told again NO and funny enough the receptions for once smiled, I think she was having fun saying NO to us.

I can’t think of a worst hotel experience in my entire life and stayed many times in very humble places throughout Asia.

The rooms are very nice. We were Here two times. Seems like the hotel is very good organized and staff solved all our wishes. Here is why I cannot give a rating for very good and excellent:
- disliked the water not flowing completely away in shower
- balkony windows looks dirty due to old see through protection
- balkony wasn't cleandup
- pool is closing on 9 pm
- breakfast to much asian, cheap qualitity of butter, marmelade (nerver got something like that) and other more european type stuff.
- no real coffee just a cheap instant pulver
- bacon/ham/cheese/scrumbled egg
- bad english depending in staff

@mangement reinvest some money and also send your staff to english course, most of them are very motivated

nice location for simple walk into town. Reception staff had very limited english and were not helpful when asked questions about where places to eat in town were. Also did not do map of area so were left to own devices to find our way around.

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