Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly and helpful staff
Excellent location
Cons:
No elevator
Small rooms
Limited amenities

Categories

Cleanliness
8.23
Most reviews mention cleanliness positively, though a few note issues like dust and maintenance.
Service
9
The staff is consistently described as friendly and helpful.
Location
9.04
Conveniently located near the bus terminal and restaurants.
Room Quality
7.79
While rooms are clean, they are mentioned as small and lacking some amenities.
Amenities
7.52
Lacking some basic amenities like a kettle, but overall okay.
Value for Money
8.48
Good value considering the location and service.
Food and Beverage
8.03
Breakfast is noted as good and sufficient, but limited reviews on other food and beverage options.
Overall Experience
8.3
Most guests express satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:16

Property Description

Luxurious Accommodation
Hotel National in Zagreb offers modern rooms with air conditioning, flat-screen TVs, and private bathrooms stocked with complimentary toiletries. Some rooms even have a cozy seating area for relaxation after a long day of exploring the city.

Convenient Amenities
Guests can take advantage of the free WiFi, terrace, and on-site bar during their stay at Hotel National. The front desk is available 24/7 for any assistance needed, ensuring a seamless experience for all visitors.

Prime Location
Situated just 180 meters from Zagreb Main Bus Station, with Zagreb Fair and Zagreb Arena a short distance away, Hotel National is the perfect choice for both business and leisure travelers. Book now for a memorable stay in Zagreb.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

Location

Guest Reviews

8.3
Based on 1401 reviews
Cleanliness: 8.23
Service: 9
Location: 9.04
Room Quality: 7.79
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
P
Padam • solo_traveller • hr
7
Pros:

yes

Cons:

Yes

2026-05-22 • via Nuitee
P
Paolo • solo_traveller • it
9
Ottimo - consigliato
Pros:

Ottima stanza, pulita e confortevole. Ho soggiornato una sola notte comunque con esperienza più che positiva. Consigliato

2026-05-21 • via Nuitee
M
Moujab Soumaya • solo_traveller • ma
8
Personnel au top et hôtel très bien situé
Pros:

Très bon séjour dans cet hôtel ! Le personnel était plus que super : accueillant, serviable et toujours disponible. L’endroit était très propre et bien entretenu. Gros avantage également : l’hôtel est situé à seulement 2 minutes de la gare routière, ce qui est très pratique pour les déplacements. Je recommande sans hésiter !

Cons:

Le seul petit bémol est qu’il n’y avait pas de possibilité de late check-out, ce qui aurait été appréciable. Malgré cela, je recommande sans hésiter !

2026-05-20 • via Nuitee
J
Jan • solo_traveller • de
8
2026-05-18 • via Nuitee
W
Wilkinson • solo_traveller • gb
10
Great place to stay
Pros:

Excellent and welcoming reception staff. Simple clean and comfortable room

Cons:

All good

2026-05-18 • via Nuitee
D
Dina • solo_traveller • xk
10
2026-05-16 • via Nuitee
M
Majdandzic • solo_traveller • hr
10
2026-05-16 • via Nuitee
A
Aimee • couple • au
6
Pros:

Good location to the station. We had to book it very last minute at midnight and there was staff there and we were able to check-in.

Cons:

The AC is very loud. It may be hard to sleep if you’re a light sleeper. We set it to 19degrees and the lowest it went was 21.

2026-05-15 • via Nuitee
S
Sacirovic • solo_traveller • at
10
2026-05-14 • via Nuitee
I
Izidor • solo_traveller • hr
9
2026-05-14 • via Nuitee
N
Nathalie • solo_traveller • fr
8
Pros:

The hotel is very close to the bus station

Cons:

I had to switch off the ac/ ventilation as it was too noisy.

2026-05-13 • via Nuitee
C
Ceric • family_with_children • hr
9
2026-05-13 • via Nuitee
J
JERZY KLUCZEWSKI • solo_traveller • pl
10
2026-05-12 • via Nuitee
V
Vasva • solo_traveller • hr
10
2026-05-12 • via Nuitee
M
Maria • couple • ch
8
2026-05-11 • via Nuitee
J
Jana • solo_traveller • rs
9
Pros:

Very polite and professional staff. Specially Mrs Darija and Mrs Katarina.Also rooms are very clean.

2026-05-10 • via Nuitee
Z
Zoran • extended_group • ba
8
2026-05-10 • via Nuitee
P
Paul Resch • solo_traveller • de
10
Pros:

Die Lage und Service

Cons:

Laute Klimaanlage

2026-05-08 • via Nuitee
C
Claudia • couple • cl
10
Nos encantó!!!!!
Pros:

El hotel se encuentra a pasos del terminal de buses que era lo que me interesaba. Tiene buena conectividad con los servicios de trole.
El personal muy amable y atento.
Fueron muy cariñosos con nosotros y nos dejaron una botella de vino ( por la celebración de nuestro aniversario de matrimonio)
Lo recomiendo cien por ciento!!!!

2026-05-08 • via Nuitee
R
Ricardo Cabrita • solo_traveller • pt
9
Pros:

Quiet location, but near the center

2026-05-07 • via Nuitee