Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly and helpful staff
Excellent location
Cons:
No elevator
Small rooms
Limited amenities

Categories

Cleanliness
8.23
Most reviews mention cleanliness positively, though a few note issues like dust and maintenance.
Service
9
The staff is consistently described as friendly and helpful.
Location
9.04
Conveniently located near the bus terminal and restaurants.
Room Quality
7.79
While rooms are clean, they are mentioned as small and lacking some amenities.
Amenities
7.52
Lacking some basic amenities like a kettle, but overall okay.
Value for Money
8.48
Good value considering the location and service.
Food and Beverage
8.03
Breakfast is noted as good and sufficient, but limited reviews on other food and beverage options.
Overall Experience
8.3
Most guests express satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:16

Property Description

Luxurious Accommodation
Hotel National in Zagreb offers modern rooms with air conditioning, flat-screen TVs, and private bathrooms stocked with complimentary toiletries. Some rooms even have a cozy seating area for relaxation after a long day of exploring the city.

Convenient Amenities
Guests can take advantage of the free WiFi, terrace, and on-site bar during their stay at Hotel National. The front desk is available 24/7 for any assistance needed, ensuring a seamless experience for all visitors.

Prime Location
Situated just 180 meters from Zagreb Main Bus Station, with Zagreb Fair and Zagreb Arena a short distance away, Hotel National is the perfect choice for both business and leisure travelers. Book now for a memorable stay in Zagreb.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

Location

Guest Reviews

8.3
Based on 1461 reviews
Cleanliness: 8.23
Service: 9
Location: 9.04
Room Quality: 7.79
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
B
Branimir • solo_traveller • au
10
2026-07-04 • via Nuitee
A
Audrey • couple • gb
10
Loved the hotel really friendly and close to transport into the city. Great nights sleep
Pros:

Clean and close to tram and bus station

Cons:

Nothing

2026-07-04 • via Nuitee
I
ivo • solo_traveller • au
9
Well worth the money spent
Pros:

Location and a very friendly receptionist

Cons:

The rooms could have been a bit wider, but being in Japan recently I know what s small room is 😆

2026-07-04 • via Nuitee
D
Denis • extended_group • ua
8
2026-07-03 • via Nuitee
T
Teuta • solo_traveller • hr
10
Pros:

Odličan smještaj u centru grada!

2026-07-02 • via Nuitee
I
IGOR • couple • hr
10
2026-07-01 • via Nuitee
V
van Cuijlenborg • couple • nl
7
Pros:

Ontvangst leuke receptioniste keurige kmr en schoon. We waren wat vroeger maar konden door naar de kmr

Cons:

Tv kregen we maar niet aan de gang, geen instructie of.niets dus dat was een domper

2026-06-30 • via Nuitee
A
Antonio • solo_traveller • hr
7
Ugodan boravak
Pros:

Osoblje ljubazno. Mali i skroman dorucak. Hotel je u blizini svih bitnijih sadrzaja kolodvor, tramvaj, cisto i uredno.

2026-06-29 • via Nuitee
D
Daniela • solo_traveller • de
8
Gutes, freundliches, kleines Hotel für einen Städtetrip
Pros:

Kleines, freundliches Hotel, direkt beim Busbahnhof, ca 15 Min per Tram bis in die Innenstadt. Sehr freundliches Personal an der Rezeption. Frühstück etwas spärlich, aber okay. Belüftung im Badezimmer leider sehr laut und nur durch Unterbrechen des Stromkreises zu beenden. Aber alles in allem ein gutes Hotel für einen Städtetrip

2026-06-28 • via Nuitee
M
Marco • solo_traveller • it
8
2026-06-28 • via Nuitee
A
Angelo • solo_traveller • us
3
I walked out and canceled my stay I hope I get my money back
Pros:

I canceled and walked away

Cons:

Poor looking room, no air conditioner

2026-06-27 • via Nuitee
D
Drazen Svrtan • solo_traveller • ie
10
Hotel National stay
Pros:

This was my return to this hotel.and i can say only positive things.The room was great ,great bathroom ,very friendly staff at the reception.I already book another stay next week 😊.

2026-06-26 • via Nuitee
G
GEORGIOS • solo_traveller • gr
10
2026-06-25 • via Nuitee
K
Karolina • solo_traveller • hr
10
Pros:

Zaista uredna i čista soba, velika i prostrana.

2026-06-24 • via Nuitee
G
Guy Leon • solo_traveller • nl
8
Great hotel, good service
2026-06-23 • via Nuitee
S
Stanislav • solo_traveller • sk
10
2026-06-23 • via Nuitee
M
ML LUCCI • couple • ar
9
Pros:

Excelente ubicación para cuando se llega de noche en bus. Moderno Muy buen desayuno

2026-06-21 • via Nuitee
P
Perry • solo_traveller • za
10
Excellent location and friendly staff
Pros:

Excellent location from train station

2026-06-20 • via Nuitee
O
Ondřej • family_with_children • cz
10
Byli jsme nad míru spokojení!
Pros:

Do hotelu jsme se se vrátili podruhé. Velmi ochotný personál! Check in nám připravili i mimo běžnou dobu se všemi instrukcemi popsanými srozumitelně.

Cons:

Nic nás nenapadá.

2026-06-20 • via Nuitee
M
Mike • solo_traveller • gb
10
Pros:

We used the hotel as a stop over after a late flight into Zagreb on the way to Ljubljana. Honestly, couldn't have a better location for the bus terminal.

The room was clean, big, and quiet. You wouldn't know you were near a transport hub. Bed was comfortable, the shower was very powerful, refreshing!

Instructions were great and communication fantastic, especially as we arrived after the reception closed. The receptionist was super friendly, so nice - honestly the service alone will bring me back to Zagreb.

Though not our final destination, it exceeded expectations as a layover.

2026-06-19 • via Nuitee