Le Charmé Suites

Hotels
Independent
8.6 (48 reviews)
La Terraza Bldg., 1131 Palm St., Subic Bay Freeport Zone, Olongapo, 2222 , Olongapo , PH

Facilities

Full-service spa
Fitness facilities
Arcade/game room
Books
Free WiFi
Terrace
Luggage storage
Sauna
Karaoke
Concierge service
See all facilities

Review Highlights

Pros:
Charming hotel
Spacious and modern room
Cons:
Expensive and not worth it
Hot rooms and inadequate facilities

Categories

Cleanliness
7.15
Multiple issues reported regarding cleanliness standards and equipment malfunction.
Service
10
Generally positive referencing charming experience, though food service issues noted.
Location
10
Specific location advantages indicated, contributing to a lovely stay.
Room Quality
8.62
Spacious and modern room mentioned, but hot room issues reported.
Amenities
9.16
Basic amenities were available, but issues with the fridge and fans were noted.
Value for Money
7.61
Guests felt the price was not justified by the overall experience.
Food and Beverage
6.64
Limited food options and several service failures at the buffet breakfast reported.
Overall Experience
9.6
Overall satisfaction with a couple of significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:49

Property Description

Luxurious Spa and Relaxation: Treat yourself to a day of pampering at the hotel's spa with invigorating massages. Unwind further at the outdoor pool, sauna, and fitness center for a truly rejuvenating experience.

Exquisite Dining and Entertainment: Indulge in delectable Asian cuisine at Teppan 101, one of the hotel's top restaurants. For entertainment, enjoy the arcade/game room or take the theme park shuttle for a thrilling day out.

Comfort and Connectivity: Experience comfort in the well-equipped rooms featuring modern amenities such as complimentary Wi-Fi, LED TVs, and deluxe bathrooms with rainfall showers. Additional conveniences like a business center and concierge services ensure a hassle-free stay.

Satisfy all your senses at Le Charmé Suites and book your unforgettable stay now!

Important information:

  • Pool access available from 8:00 AM to 8 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Free in-room WiFi has a 4-device limit.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRK

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

8.6
Based on 48 reviews
Cleanliness: 7.15
Service: 10
Location: 10
Room Quality: 8.62
Amenities: 9.16
Value for Money: 7.61
Food and Beverage: 6.64
Overall Experience: 9.6
B
Bernadeth family_with_children
6
Pros:

I only stay 1night with my fam. It’s so expensive is not worth it. 🙂

2025-08-31 via Nuitee
E
Eralyn San Luis
10
Pros:

What a charming hotel! We had a very lovely stay. Very spacious and modern room, free parking, breakfast and wifi.

Will definitely stay again when we are in the area.

2025-08-19 via Nuitee
S
Sheila family
4
Pros:

Hot rooms. Thermostat set at 23 degrees celcius-- can't be changed to suit guests' desired room temperature. I was told that aircon was centralised. What's the use of the thermostat control in the rooms??? They provided 2 standing fans-- one of them was taped together (falling apart). Water dispenser on the 2nd flr was broker-- had to go to the 3rd flr to refill water jug. Buffet breakfast only served local Filipino food-- no international breakfast option. Hotel experience in the hotel was not worth the money.

2025-08-10 via Nuitee
S
Sheila family
4
Pros:

The fridge was working then stopped working overnight. My aunt's eye drops that needed to be kept in cool storage were compromised overnight.
My aunt also ordered o.elet for breakfast. The cook forgot to make it. The coffee dispenser ran out of milk then ran out of coffee. There was a long queue of guests waiting for coffee.

2025-08-10 via Nuitee
M
Mary Grace
10
Pros:

The rooms are big, the bathroom is nice and looks luxurious. The staff are courteous and very helpful. The beds are big and nice.

2025-07-08 via Nuitee
C
Clarisse family_with_children
8
Pros:

Wonderful staff

2025-07-03 via Nuitee
V
Verified traveler
8
Pros:

Was upgraded but not really necessary. Room is very large. Free breakfast is superb. Needs some updating with color. Tub is too high, not senior friendly.

2025-01-31 via Nuitee
N
Nhel Patrick
6
Pros:

The hotel has cockroaches and very bad smell in the room. Although the staff were very friendly.

2024-11-12 via Nuitee
Y
Yvonne family
2
Pros:

Being our dad in the hospital for weeks, Me and my sister decided to book 2 rooms to relax and spend time with family to celebrate ny nephew’s birthday. We bought food however we notice that there are no utensils included in the bag, so.. we called and request for utensils.. 2 person knocks on our door (housekeeping and security) to hand the utensils, however both kept looking and very obviously peeking inside the room! take note: this is only around 8-8:30 in the evening.. not even 5 minutes, the Front desk agent called and ask how many are in the room. They probably forgot that we booked 2 rooms and just currently having dinner in one of the rooms. i’ve stayed in many hotels so i am very much familiar with the rules.. We are extremely dissapointed on the action of the staff.. where is the privacy? Our supposedly “relaxation” became a nightmare as they ruined our mood!

2024-10-15 via Nuitee
K
Kevin family
8
Pros:

Staff was always ready to assist and make accomidations within reason. My wife is handicapped and as much as possible they accomidated her by providing various accomidations to help he navigate our room more easily, and to accomidate her preferences for breakfast making breakfast to order each day was greatly appriciated.

2024-09-27 via Nuitee
K
Kevin
10
Pros:

Very nice roof top pool. Nice large airy rooms. Breakfast on site.

2024-03-25 via Nuitee
R
RALPH family
8
Pros:

Cockroach in bathroom. No hot water in second reser

2024-03-18 via Nuitee
E
Enrico family_with_children
10
Pros:

The rooms are very spacious. Good variety of choices for the included breakfast. Helpful staff. The location is basically at a strip mall, but easy driving distance to nearby beaches and attractions. Recommended if you’re ok not being at a waterfront.

2024-03-17 via Nuitee
R
Rene partner
10
Pros:

This hotel is truly charming as it is appropriately named. The room was excellently cozy. For me, the best hotel for the price in subic. Definitely will check in here again.

2024-02-15 via Nuitee
J
Jeck family
10
Pros:

Great place

2024-01-21 via Nuitee
N
Noel family
8
Pros:

I enjoyed staying here. Staff was always helpful and accommodating. Always on the go so wasn’t able to try their breakfast menu. Most places do not open till 9 and they close at 8-9 so, don’t be in a rush and make sure you eat dinner before 8. (I was there for the Christmas holiday so that could have played a factor on business time.) if I’m ever in olongapo again I would stay at this hotel again!

And yea… AC works great in the room!!

2024-01-04 via Nuitee
S
Spencer
8
Pros:

Starbucks and McDonald's within 2 min walk

2023-11-10 via Nuitee
E
Elsie
10
Pros:

Nice local get away

2023-07-02 via Nuitee
E
Elsie family
10
Pros:

Nice place to stay

2023-05-26 via Nuitee
R
Robert W
6
Our last stay there.
Pros:

Our usual hotel in Subic was booked so we stayed in Charme Suites for the second time. Same experience though: nothing feels clean in this hotel. There are stains and scuffs everywhere, on the wallpaper, the floor, the mirror was dirty, the lampshade the towels thin and yellow. It's all run down. They tried to charge us for third set of pillows and a third set of towels, when we had clearly booked the room for three people, the third being our 6-year old son. I protested and they "waived" the charges. In sum, I think it was our last time to stay there.

2022-10-24 via Nuitee