Mercure Phuket Patong Journeyhub

Hotels
•
Mercure
7.8 (495 reviews)
240/8, Pungmuang Sai Kor Road, Tambon Patong, Kathu District, Phuket , Patong Beach , th
+66 76 627 999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Breakfast
Cons:
Cleanliness issues
Damp rooms
Bed bugs

Categories

Cleanliness
4.68
Multiple guests reported issues with cleanliness, including bed bugs and mold.
Service
9.99
Guests praised the service, highlighting the kindness and professionalism of staff.
Location
9.19
The location is generally well-received, being close to Patong Beach and convenient amenities.
Room Quality
5.64
Issues with dampness and a lack of windows resulted in a mediocre perception of room quality.
Amenities
7.67
Amenities were adequate; however, some guests noted the pool and gym were average.
Value for Money
8.63
Guests felt the rates were reasonable for their overall experience.
Food and Beverage
8.18
Breakfast was noted as good, but some guests desired more variety.
Overall Experience
8.45
The overall stay was mixed, receiving both praise and criticism.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:30

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Fitness Centre
The hotel boasts an inviting outdoor swimming pool where guests can relax and unwind, along with a modern fitness centre for those looking to stay active during their stay.

Delicious Dining Options
Indulge in a culinary journey at the hotel's restaurant offering a delectable selection of Caribbean, Thai, and international cuisine. Special dietary requests such as vegetarian, dairy-free, and halal options are also catered to with care.

Convenient Amenities and Services
Enjoy the convenience of free WiFi throughout the property, a 24-hour front desk, room service, and a shuttle service. Each room is elegantly furnished with air conditioning, a flat-screen TV, and a private bathroom, ensuring a comfortable stay for every guest.

Book your stay at Journeyhub Phuket Patong now for a memorable and relaxing experience in Patong Beach!

Important information:

When travelling with pets, please note that an extra charge of THB 500 per pet, per stay applies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

7.8
Based on 495 reviews
Cleanliness: 4.68
Service: 9.99
Location: 9.19
Room Quality: 5.64
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.45
C
Cespedes • solo_traveller • es
5
2026-07-25 • via Nuitee
S
Singh • solo_traveller • in
1
2026-07-23 • via Nuitee
M
MOHAMMED • couple • sa
10
2026-07-22 • via Nuitee
H
Hamida • couple • om
10
2026-07-22 • via Nuitee
B
Bommasamudram • extended_group • in
10
2026-07-21 • via Nuitee
R
Rainer • couple • de
10
2026-07-14 • via Nuitee
S
sabarudin • extended_group • my
10
Love it
Pros:

Quiet place

Cons:

👌🏻

2026-07-14 • via Nuitee
J
Jaber • solo_traveller • sa
10
2026-07-12 • via Nuitee
R
Reem • couple • om
8
اقامه مريحه جدا ، الفندق نظيف والتعامل ممتاز
Pros:

عدم تتدخل الآخرين بك والأمان الموظفين ودودين

Cons:

موظفة التنظيف تتكلم ع الهاتف ولا تقوم بعملها بإخلاص ، واحده فقط اما باقي الطاقم ممتاز

2026-07-08 • via Nuitee
R
Rabih • solo_traveller • ae
10
Very good place and the price is amazing ,excellent staff and very good location
Pros:

Very convenient and clean property

Cons:

Staff were amazing

2026-07-07 • via Nuitee
Özgür • couple • tr
7
2026-07-07 • via Nuitee
J
Jasim • couple • om
6
مكان هادي حلو معامله جميله
Pros:

هادي

2026-07-06 • via Nuitee
J
jassim • couple • ae
10
2026-07-03 • via Nuitee
H
Hadi • extended_group • tr
5
Stayed 2 nights and decided to change the hotel
Pros:

Location is very good

Cons:

Not clean at all. Cockroaches in the toilet.

2026-07-02 • via Nuitee
P
Preeyawan • couple • th
10
2026-06-27 • via Nuitee
E
Eid • couple • sa
10
Pros:

Thanks

2026-06-25 • via Nuitee
M
Mubarak • extended_group • bd
2
This hotel is not suitable for keep with booking.com list
Pros:

Location and breakfast not up to the Mark

Cons:

All Indian style culture and food

2026-06-18 • via Nuitee
D
dana • family_with_children • il
8
Great hotel bed location
Pros:

The swimming pool

Cons:

The location

2026-06-18 • via Nuitee
N
Nicholas • couple • au
10
2026-06-17 • via Nuitee
E
Elham • couple • au
7
Overal happy and satisfied, probably a couple of upgrades required but nothing too dramatic!
Pros:

The staff were great, friendly and professional.
Location was good a bit of walk to central but away from noisy areas!
Property was clean.

Cons:

No balcony in the rooms! And so no smoking area! We had to come down to the street for smokes!

Also breakfast didn't have much variety.

2026-06-16 • via Nuitee