Hilton Garden Inn Downtown Birmingham

Hotels
•
Hilton Garden Inn
8.3 (440 reviews)
250 18th Street South , Birmingham , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast
Cons:
Maintenance issues in room
Excessive parking fees

Categories

Cleanliness
8.13
Room was clean but mentioned maintenance issues.
Service
9.1
The staff were all very pleasant and helpful.
Location
8.64
Location was safe and quiet.
Room Quality
7.59
Issues with the barn door and some maintenance concerns.
Amenities
8.12
Wednesday mid-morning room opened without housekeeping.
Value for Money
7.58
Parking fees considered excessive.
Food and Beverage
9.13
Breakfast was good and staff provided exceptional service.
Overall Experience
8.1
Overall stay was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:18

Property Description

Luxurious Amenities
The Hilton Garden Inn Downtown Birmingham offers a seasonal outdoor pool and a fitness centre for guests to enjoy during their stay.

Convenient Services
Benefit from a 24-hour front desk and complimentary WiFi available throughout the property for your convenience.

Prime Location
Located just 400 meters from UAB Hospital, with BJCC and UAB - Rheumatology also nearby, the hotel provides easy access to key destinations. Book your stay now at Hilton Garden Inn Downtown Birmingham for a memorable experience.

Important information:

When traveling with pets, please note that the following extra fees apply: 1-4 night stay: US$75 and 5+ night stays: US$125. The property can allow a maximum of 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 440 reviews
Cleanliness: 8.13
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 9.13
Overall Experience: 8.1
A
Anthony • couple • us
10
Definitely coming back
Pros:

Location and very clean

Cons:

Parking lot

2026-03-06 • via Nuitee
A
Alexa louise • family_with_children • ph
10
2026-03-05 • via Nuitee
A
Arnie • extended_group • us
10
Very nice experience.
Pros:

It most importantly, close to and within walking distance to the hospital. Everyone was extremely friendly and accommodating. Overall a very pleasant experience.

2026-03-04 • via Nuitee
A
Almudena • solo_traveller • es
9
2026-03-03 • via Nuitee
S
Sarah • couple • us
9
Pros:

Food was good but pricy,limited choices,all staff encountered very nice and helpful

2026-03-03 • via Nuitee
M
Murphy • couple • us
10
2026-02-28 • via Nuitee
S
Shaniqua • couple • us
9
2026-02-23 • via Nuitee
B
Beth Ann • couple • us
10
2026-02-22 • via Nuitee
L
Latoyria • couple • us
10
2026-02-11 • via Nuitee
D
Dallas • couple • us
10
2026-01-27 • via Nuitee
F
Frances • couple • us
10
Staff was excellent
Pros:

Didn't get breakfast

Cons:

Air conditioner filters were not in place. They were laying on top of the unit.

2026-01-19 • via Nuitee
K
Karen • family_with_children • us
4
Door issue affected timing on my reason for staying with you (concert).
Pros:

N/A

Cons:

Room door would not lock on our way out to a concert (right after we checked in). It took about 45 min to get it fixed ans we were late to the concert and misses the first act. We tried to get early check in, but they advised they were booked. The ceiling also had alot of patchwork done on it and not completed (like it had water damage). Not happy that i paid almost $500 for a one night stay in a room where the door does not operate.

2026-01-19 • via Nuitee
D
Dan • family_with_children • us
7
It was a small, quick one night stay for doctors appointments for my 6 month old. That's it.
Pros:

The room was nice. The options as a whole were good, but location was why I booked this room.

Cons:

All the elevators were awful. One didn't work, one barely worked, and the other guests were as awful as humanly possible to be about elevator etiquette.

2026-01-19 • via Nuitee
K
Katelyn • couple • us
10
2026-01-19 • via Nuitee
Z
Zavonne • family_with_children • us
10
2026-01-18 • via Nuitee
E
Elizabeth • family_with_children • us
10
Pros:

Very clean and close to our event. Staff was accommodating and arranged for us to have our rooms beside each other.

Cons:

GPS took us on the other side of parking lot.

2026-01-18 • via Nuitee
K
Keley • couple • us
10
2026-01-17 • via Nuitee
M
Michael • family_with_children • us
8
Overall great value even with the hidden parking fee of $20......
Pros:

Location was great, close to everything and room was nice and clean, I did not have breakfast so can't comment on that but I believe you have to pay for it, not sure....

Cons:

There was a hidden parking fee of $20 that I was not aware of until I got home. Also, the walls are thin at this hotel so hearing the neighbors leaving early the next morning was kinda crappy.

2026-01-12 • via Nuitee
A
Ashley • couple • us
10
2026-01-05 • via Nuitee
L
Langford • couple • us
7
Cons:

There were a few items that need to be repaired in Room 230. Both sink stoppers don't work, the commode in the front sticks, the couch is torn and badly patched.

2025-12-31 • via Nuitee