Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location (waterfront, near ferry terminal, shops and taxis)
Spacious, well-styled rooms with comfortable beds and quiet AC
Generally clean and modern rooms
Several reports of friendly/helpful staff
Cons:
Basic, repetitive breakfast lacking savory options
Limited amenities (worn towels, minimal toiletries, unreliable mini-fridge)
Perceived poor value/overpriced and unexpected parking charges
Inconsistent service for some guests (rushed check-in, off-putting staff interactions)
Isolated cleanliness issues (cigarette smell) and occasional lack of thorough cleaning

Categories

Cleanliness
8.5
Generally reported as clean and well-kept in several reviews (appartamento spazioso e pulito; ambiente pulito e nuovo), but with isolated negatives (cigarette smell in one room; minimal cleaning reported in another review).
Service
8.2
Mixed: several guests praise friendly and helpful staff/owners, while others report brusque or off-putting interactions and issues (rushed check-in, parking charge/scam).
Location
9.8
Strong positive consensus: waterfront/frontemare and extremely convenient for ferries, shops and taxis (a deux pas du terminal, vicino a negozi e piazza taxi).
Room Quality
10
Consistently praised: spacious, comfortable rooms with large bathrooms, comfortable mattresses, quiet/efficient air conditioning and good styling (stanza stupenda, spaziosissima, materassi comodissimi).
Amenities
6.8
Limited amenities reported: basic supplies (worn towels, generic shampoo dispenser), barely functioning mini-fridge, and generally minimal in-room extras.
Value for Money
6.5
Several guests felt the property was overpriced (example: paid €170/night felt worth <€100) and experienced unexpected charges (parking tax), reducing perceived value.
Food and Beverage
7.4
Breakfast described as basic and repetitive (croissant and coffee; lacks savory options); adequate but not standout for many guests.
Overall Experience
9.2
Overall a positive experience for many (would return, praising room quality and location), tempered by occasional service, value and amenity issues noted by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 14:19

Property Description

Prime Location on Mergellina Seaside Promenade
Hotel Ausonia offers a prime location on Via Caracciolo, where guests can enjoy the exclusive setting of the Mergellina seaside promenade and breathtaking views of the Gulf.

Convenient Access to Day Trips
With its proximity to the landing piers of boats and hydrofoils, guests at Hotel Ausonia can easily embark on day trips to popular destinations like Sorrento, Capri, and Ischia. Explore the beauty of the region with ease.

Charming Nautical-themed Rooms
Each room at Hotel Ausonia is tastefully decorated in a nautical theme, paying attention to the smallest details. Experience comfort and elegance with a touch of maritime charm during your stay.

Experience the allure of Naples at Hotel Ausonia. Book your stay now to indulge in a delightful blend of comfort and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.3
Based on 164 reviews
Cleanliness: 8.5
Service: 8.2
Location: 9.8
Room Quality: 10
Amenities: 6.8
Value for Money: 6.5
Food and Beverage: 7.4
Overall Experience: 9.2
E
Elizabeth • solo_traveller • ie
8
Pros:

We booked an entire apartment. So spacious and quiet. Basic facilities but very clean and comfortable. All staff very helpful. Absolutely great location.

Cons:

Breakfast not great options, but we only went one morning.

2026-09-18 • via Nuitee
J
Jean Louis • couple • fr
4
JE NE RECOMMANDE PAS
Pros:

RIEN A DIRE

Cons:

Très difficile pour se garer et le propriétaire n'est pas conciliant, il est là pour faire de FRIC c'est tout ce qui l'intéresse

2026-09-16 • via Nuitee
A
Antonella • solo_traveller • it
9
Pros:

Camera con doppio spazio, su due livelli, molto confortevole, un tavolo presente in camera con ampio spazio ,personale attento, igiene perfetta, vicino a stazione mergellina

Cons:

Zona colazione un po' piccola

2026-09-12 • via Nuitee
M
Markus • couple • at
10
Pros:

Unkompliziert; sehr freundlich; sehr gemütlich…

2026-09-08 • via Nuitee
C
Claudio Romano • solo_traveller • it
9
2026-09-06 • via Nuitee
M
MASSIMO • solo_traveller • it
9
2026-09-03 • via Nuitee
M
Mariachiara • extended_group • it
9
Soggiorno perfetto sul lungomare, ospitalità eccezionale e attenzione al senza glutine!
Pros:

Abbiamo soggiornato una notte presso l'Artisti Sustinea Rooms e l'esperienza è stata impeccabile. La struttura è gestita da persone squisite: una nota di merito speciale va al signor Paolo che, nonostante il nostro volo fosse in forte ritardo, è stato incredibilmente gentile e super disponibile ad attenderci per il check-in.La colazione è stata ottima e abbiamo apprezzato tantissimo la massima attenzione alle nostre esigenze alimentari, con una menzione d'onore per la presenza di opzioni senza glutine.La stanza era fantastica: ampia, fresca, molto silenziosa e dotata di un bagno altrettanto spazioso. La posizione della struttura è invidiabile, situata sul lungomare e comodissima per girare la città. Anche se siamo rimasti solo una notte, consiglio caldamente questo posto anche per soggiorni più lunghi. Ci torneremo sicuramente!

2026-09-01 • via Nuitee
G
Gabriel • solo_traveller • gb
10
2026-08-31 • via Nuitee
I
ivan • solo_traveller • it
9
Pros:

Posizione e parcheggio moto

2026-08-30 • via Nuitee
G
Gabriele • solo_traveller • it
10
Pros:

Tutto

2026-08-28 • via Nuitee
C
Cécile • solo_traveller • fr
9
Savoir faire et attention avec discrétion
Pros:

Professionnalisme de l'accueil

2026-08-27 • via Nuitee
G
Giuseppe • family_with_children • it
10
2026-08-25 • via Nuitee
S
Sandro • couple • it
9
Cons:

Se ti accorgi di smarrire qualcosa in camera dopo il checkout, non c'è verso di riaverla

2026-08-24 • via Nuitee
P
PAOLA • solo_traveller • fr
8
2026-08-22 • via Nuitee
M
Massimiliano • couple • it
10
2026-08-19 • via Nuitee
S
simone • family_with_children • it
10
2026-08-14 • via Nuitee
D
Diletta • couple • it
7
Pros:

Personale gentilissimo

Cons:

Poca insonorizzazione delle camere

2026-08-09 • via Nuitee
V
Vázquez Junyent • couple • es
9
2026-08-08 • via Nuitee
S
Salvatore • couple • it
10
Sono stato solo una notte e certamente tornerò volentieri…!!!
Pros:

Stanza stupenda e comoda..!!
Proprietari gentilissimi..!!

Cons:

Nulla..

2026-08-07 • via Nuitee
M
Monika • solo_traveller • es
10
2026-08-06 • via Nuitee