Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent, friendly and helpful staff
Clean, comfortable rooms with good beds and showers
Great location (close to Terminal 21, nightlife, 7-11)
Nice pool and gym; good hotel facilities and shuttle service
Very good value for money
Many positive comments about breakfast
Cons:
Hotel food quality inconsistent; one or two guests found it not the best
Breakfast described as weak or cramped by a minority
Occasional note of staff not being accommodating in one review

Categories

Cleanliness
9
Multiple reviews praise very clean rooms and neat accommodations; guests explicitly mention cleanliness of rooms and pool area.
Service
9.3
Service is repeatedly highlighted as excellent — friendly, helpful staff who go out of their way, teach guests phrases, assist with luggage and transportation.
Location
9.1
Location is praised (near Terminal 21, close to nightlife but quiet, 7-11 nearby); guests call it very convenient and well placed.
Room Quality
8.9
Rooms described as comfortable, spacious, modern with good beds and strong shower pressure; overall very positive room comments.
Amenities
9.2
Amenities such as a nice pool, gym, shuttle service, laundry in-room and overall hotel facilities receive strong positive mentions.
Value for Money
9.3
Several guests explicitly note excellent value for money and good pricing compared to alternatives.
Food and Beverage
8.6
Breakfast is frequently praised for variety and quality, but a few guests note hotel food isn’t the best or breakfast can be weak/limited.
Overall Experience
9.4
Overall overwhelmingly positive sentiment: many guests highly recommend the hotel, plan to return, and commend the team and experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 14:47

Property Description

Modern Accommodation with Free WiFi and Parking
Arden Hotel and Residence by At Mind provides modern accommodation just a short walk from the beach. Guests can enjoy free WiFi, parking, and access to an outdoor pool and sauna.

Fully-Equipped Rooms with Kitchen and Entertainment
The rooms are well-equipped with a kitchen, living area, and en suite bathroom featuring a rain head shower and bathtub. Additional amenities include a washing machine, flat-screen TV, and slippers for ultimate comfort.

Diverse Dining Options and Convenient Services
Guests can savor American, Thai, and Chinese breakfast at Mind Terrace restaurant. The hotel also offers car hire services, shuttle options, and a business center for added convenience.

Book your stay at Arden Hotel and Residence by At Mind for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UTP

Location

Guest Reviews

9.1
Based on 2928 reviews
Cleanliness: 9
Service: 9.3
Location: 9.1
Room Quality: 8.9
Amenities: 9.2
Value for Money: 9.3
Food and Beverage: 8.6
Overall Experience: 9.4
C
Christian solo_traveller gb
10
Very nice. Would definitely stay again
Pros:

Everything

Cons:

The Location can be tricky to walk to/from

2026-09-05 via Nuitee
R
Ricky couple au
8
2026-09-03 via Nuitee
T
Todd solo_traveller us
10
Very nice place very very clean. Nice place to stay would come here again.
Pros:

Everything

Cons:

Nothing

2026-09-03 via Nuitee
C
Corey solo_traveller us
9
Pros:

Location, Staff, Comfort of bed

Cons:

The bathroom needs brighter lights

2026-09-03 via Nuitee
C
Craig solo_traveller au
9
Pros:

The staff were all amazing!

Had a great massage, I was sore for a day, and then felt great after that.

Cons:

The pool was being repaired was really looking forward to having a swim.

2026-09-02 via Nuitee
I
Ibrahim couple sa
10
2026-09-01 via Nuitee
G
gerard solo_traveller il
9
Pros:

מלון מצוין צוות מדהים ואדיב במיוחד נמנוג בקבלה ומיי בחדר האוכל חדרים גדולים ארוחת בוקר טובה מאד

Cons:

בדיוק שהגענו התחילו בשיפוץ הבריכה

2026-09-01 via Nuitee
R
Raad solo_traveller sa
10
Pros:

The stove for more than welcoming and helpful. I would definitely recommend this place specially for the amazing stuff and ands Miss nice and being

2026-09-01 via Nuitee
A
ABDULMAJEED family_with_children om
10
2026-09-01 via Nuitee
R
Rashid solo_traveller om
8
2026-08-31 via Nuitee
O
Or Amir solo_traveller il
10
10 במדד אמיר
Pros:

מלון מקסים ומפנק , צוות מדהים, ארוחת בוקר נפלאה, מיקום מעולה

2026-08-31 via Nuitee
N
Nuntiya couple th
9
แสนวิเศษ
Pros:

พนักงานทุกคนที่นี่นิสัยดีมาก พนักงานทุกคนมีใจรักบริการและช่วยเหลือทุกสิ่งอย่างจริงๆ สะอาดทำเลอยู่ในเมือง

Cons:

อาหารเช้าน้อยไปหน่อย

2026-08-31 via Nuitee
T
Troy solo_traveller au
10
I will be back
Pros:

Everything was great, the staff were fantastic and very accommodating

Cons:

Pool was down for maintenance

2026-08-30 via Nuitee
A
Akitsu extended_group jp
5
こちらに宿泊することはもうないと思います
Pros:

プールは楽しめたが、2日目から工事が始まり利用できなかったのが残念だった。近くの姉妹ホテルのプールを案内していた。部屋に洗濯機が付いているのが良い。乾燥機はないので近くのコインランドリーへ行った。乾燥のみで1回40B 25分でしっかり乾いていた。suite room宿泊者には可愛らしいアフタヌーンティーがサービスで付いていた。

Cons:

家族大人4名で2泊しました。Two-bedroom suite で、片方はシングルベッド2台の部屋を予約していましたが、部屋に入ってみると、両方キングベッドだったためフロントに行くと、お詫びではなく予約した部屋がどのように満室なのかをずっと説明されました。仕方なくその部屋に泊まりましたが一人はソファに寝ました。さらに、夜になりバスタブが付いている方のbathroomからかなり強烈なドブのような臭いが充満してきました。1階だったからか?プールの修理を始めことと関係があるか?考えても分かりませんがそれはそれはひどい匂いでした。2泊目はツインベッドルームのついている予約通りの部屋に変更してもらいそれ以降は快適に過すことができました。しかし、この宿泊で一番悲しかったのはフロントの対応でした。朝コインランドリーに行くために100B紙幣をコインに両替してもらおうとフロントに行くと、話を最後まで聞かず途中で遮り洗濯についての話しを始め、英語がよく分からないので戸惑っていると終始高圧的な態度で洗濯について説明してきて、結果ただの両替希望だとわかるとコインがセットになった袋を放り投げるるよに渡して去っていきました。チェックアウトの時にはとても感じの良いスタッフの方がニコニコと宿泊サイトへの投稿を勧めてきたので、「あー予約した部屋と案内した部屋が違っていたことやドブ臭かったことなど何も共有されないし、何とも思っていないのだな」と思いました。

2026-08-29 via Nuitee
Y
Yannick Theou solo_traveller fr
10
Pros:

Very good room and bed very confortable, I spent one week.The staff is great, at reception, housekeeping and the doorman are very friendly also.I would like to thanx Ands, Toay, Nice, Nan, Jam, at the front desk : Nueng, Koong, Jamie, the bell boy: Zang, Nong, Beany and the housekeeping Tom and Aon.
Because they repaired the swimming pool now (finish 1 september) , the staff brought us to an another hotel and they offered beverage and ice cream.They also have massage, sauna, gym and a shuttle to go central Marina and Pattaya Beach.

2026-08-29 via Nuitee
T
Thoulfikar extended_group gb
4
I will not come back because it’s not as it was described to be on there website
Pros:

I only liked my room and Mee was really good he deserves all the credit and should be promoted

Cons:

I didn’t like the reception staff they wasn’t very welcoming also I was not told that the swimming pool and sauna was going to be closed. Mee told me after I had checked in a spent the first night. My friend got locked in the bathroom because the door handle was already broken, my friend was in there for sometime until they got a staff member to open it. Luckily my friend had is personal phone with me to call me and tell me his locked in. They did upgrade the room for free of charge but they should have provided a better service.

2026-08-27 via Nuitee
A
Alan solo_traveller au
10
Birthday stay
Pros:

The staff were amazingly helpful and very professional.
Always greeted with a smile and how I can I help .

Cons:

For me personally the bed was a bit soft and also the pillows, this only due to what I use at home .

2026-08-27 via Nuitee
N
Niivan extended_group us
8
Pros:

customer service was good and rooms were comfortable.

Cons:

How anyone can come enter the hotel and use the elevator without key access.

2026-08-27 via Nuitee
L
LYNDON solo_traveller th
10
Worth it
Pros:

Cheerful staff

Cons:

Everything is satisfying

2026-08-26 via Nuitee
H
Henri couple nl
10
Was top
Pros:

Kamer, faciliteiten, lounge area

Cons:

Fitness ruimte miste een pull up bar

2026-08-26 via Nuitee