Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
Wheelchair accessible
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great location
Good value for money
Cons:
Some noise from the street in certain rooms
Minor issues with room allocation mentioned

Categories

Cleanliness
9.01
The rooms and bathrooms are clean and well-maintained, as mentioned in several reviews.
Service
8.98
Multiple reviews highlight the friendly and helpful nature of the staff, particularly Ands and Nan.
Location
9.02
Conveniently located within walking distance to main attractions, making it favorable for guests.
Room Quality
8.47
Rooms are spacious and offer comfortable amenities, although noise from the street was mentioned for some rooms.
Amenities
8.5
The hotel offers a beautiful pool and other standard amenities for a good stay, based on positive mentions.
Value for Money
8.96
Guests feel they received great value for the money, particularly for the services and accommodations provided.
Food and Beverage
8.51
Food quality received positive remarks, with specific mention of delicious offerings.
Overall Experience
8.98
Overall experience rated highly by multiple guests, indicating satisfaction that encourages return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:06

Property Description

Discover the perfect blend of comfort and leisure at Arden Hotel and Residence, located in the heart of vibrant Pattaya.

Recreational Haven
Unwind and rejuvenate with our stunning outdoor pool, invigorating sauna, and fully-equipped fitness center. Enjoy relaxing leisure time or stay active during your stay.

Dining Delight
Savor culinary delights at our on-site restaurant or grab a snack from our cozy coffee shop. With a poolside bar for refreshing drinks and room service available, your dining wishes are catered to.

Comfortable Accommodations
Stay in one of our 141 air-conditioned rooms, each featuring private balconies, refrigerators, and microwaves. Connect with complimentary Wi-Fi and enjoy entertainment with cable programming, ensuring a home away from home.

Embark on your next unforgettable getaway and book your stay at Arden Hotel and Residence today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UTP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.8
Based on 186 reviews
Cleanliness: 9.01
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.98
H
hapoykampers Couples
10
Arden Hotel 2025/2026 New Year.
Pros:

The staff were amazing. They were helpful and friendly, even going out of their way when I tried to extend my stay and it had issues. Special thanks to Ands and Nan.

The location was great. Walking distance to the main beach, but with the soundproofing quite inside for an early night when needed.

Finally the hotel is well maintained and the rooms are spacious. The 5 stars is based on the value for money this place offers.

2026-01-01 via Tripadvisor
M
michaelrC7127QH Couples
10
You will not be disappointed
Pros:

Staff all very lovely, special thanks to staff member ANDS who always was very welcoming and friendly, he is a huge accett for them at the Arden, no issues at all with the rooms, we had a washing machine which was obviously very useful to have, very fast Internet, lovely bath and shower, very modern and clean.
Only a couple of small negatives, the first room we booked facing the road was obviously a little more noisy which was on level 6 compared with the Pool side room on level 5 which we booked a week later, however would certainly visit the Arden again, breakfast very good with once again lovely staff members.

2025-12-30 via Tripadvisor
O
O399FWgurpreets Family
10
Good service for restaurant
Pros:

May/pe/papang provide friendly and attentive service ensuring guess felt welcome and well taken care of May good service

2025-12-28 via Tripadvisor
O
O2724OP_ Friends getaway
10
Mr. Charn
Pros:

The hotel is beautiful and has a great atmosphere. The rooms and bathrooms are clean. The staff are lovely and provide excellent service. Khan, who was training to be a housekeeper, did a fantastic job. She is lovely, friendly, and easy to talk to. Her name is Nongkan.

2025-12-24 via Tripadvisor
H
hanijia Solo travel
10
Haniji
Pros:

A staff member named Gam was very good at cleaning and politely greeted guests and passersby. The hotel had a great view and the pool was beautiful and natural.

2025-12-24 via Tripadvisor
N
naluemonc Friends getaway
10
Noze
Pros:

The accommodation was very clean, the rooms were spacious and tidy, the beds were soft and comfortable. The staff provided excellent service, and all the housekeepers were lovely, especially the housekeeper named Bee, who was very kind, polite, and helpful throughout my stay. The location was convenient, close to tourist attractions and restaurants, suitable for both leisure and business. I would definitely stay here again if I have the opportunity.

2025-12-24 via Tripadvisor
A
A5084JA_ Friends getaway
10
Penpitcha
Pros:

Good service staff, kind, smiling, bright, clean rooms, maids provide fast service, delicious food, beautiful view of the pool.

2025-12-24 via Tripadvisor
6
624pattayap Family
10
Good hotel
Pros:

Excellent service, delicious food, the pizza crust was perfect and baked just right. May, the staff member, was very attentive throughout. The swimming pool is beautiful, the rooms are clean, and it's conveniently located with a shuttle service. I will definitely come back again.

2025-12-21 via Tripadvisor
I
Icekube68 Solo travel Treviso, Province of Treviso, Veneto
10
The perfect place in Pattaya
Pros:

I truly loved my stay , I was in room 715 for more than two weeks , the location is perfect with central Pattaya at only 15 minutes walking distance . rooms are clean well equipped and comfortable , outstanding pool gym and breakfast , the staff is kind and helpful , wait for me I'll be back soon

2025-12-17 via Tripadvisor
B
bibbybibby Couples
8
Welcoming stuff and nice room
Pros:

Very welcoming reception. Ands, Nice and Focus gave us smiles everyday. The rooms are clean and cozy. Good view with the pool view. Having a nice week here

2025-12-14 via Tripadvisor
U
urwinr2025 NONE
10
Best hotel I come back for sure
Pros:

Best hotel room was good and clean the staff was so nice always respectfully very clean hotel location is perfect food was good I coming back for sure hotel is 10+++

2025-12-09 via Tripadvisor
F
fatimamX3616EQ Couples
10
⭐ 5/5 — One of the Best Hotel Experiences I’ve Had! ⭐
Pros:

I stayed at Arden Hotel & Residence in Pattaya, and it was truly an unforgettable experience. From the moment we arrived, the staff were incredibly friendly, polite, and welcoming. They made us feel like family — they even surprised us with souvenirs and happily took pictures with us.

The food was delicious, and we were welcomed with complimentary drinks, which was such a sweet touch after a long trip. The hotel itself is beautiful — the room was spacious, clean, and stylish, and the pool area created the perfect relaxing atmosphere. There’s also a spa on-site, which made the stay feel even more luxurious.

Everything about this hotel exceeded expectations — the service, the comfort, the ambience, and the special kindness from the staff. I would definitely stay here again and highly recommend it to anyone visiting Pattaya! 💙🏝️✨

2025-12-08 via Tripadvisor
_
_L9258KP Couples
10
It was very great experience the staff, hotel, food and services all was too great very delighted to stay at this hotel
Pros:

It was very great experience the staff, hotel, food and services all was too great very delighted to stay at this hotel and appreciated fpr their kindness

2025-12-08 via Tripadvisor
C
chantanai2024 Family
10
Excellent service
Pros:

Staff May provides outstanding service with great attention to detail and genuine care. She is polite, friendly, and always willing to assist guests with a warm attitude. Her service consistently leaves a strong and positive impression on every guest.

May’s professionalism truly reflects the high service standards of the hotel.

2025-11-20 via Tripadvisor
_
_F4923XR Solo travel
10
Great Stay, Great Staff
Pros:

The hotel is easy to access, the food is delicious, and the drinks taste great. Especially the service from May—excellent, attentive, and friendly. She truly made the stay enjoyable

2025-11-20 via Tripadvisor
Q
Q4043GPcathyh Family
10
Amazing
Pros:

Best massage in Pattaya — incredibly relaxing, skilled hands, perfect atmosphere. I’ve tried many places, nothing comes close to this one.

2025-11-16 via Tripadvisor
P
PiePie27 Couples Bangkok
10
Good place
Pros:

I love all over here. Nothing to complain 😌. Good stay nice vibe
Thanks for all staff and k.ads k.nan to take care of us between we are staying here.

2025-11-14 via Tripadvisor
M
marysY2283PA Couples
10
Fantastic
Pros:

Had the pleasure of stopping here for 12nights. The rooms are spotless. Cleaned every day. Loved the little touches. I.e new toothbrush and toothpaste put out every day. House coats and slippers. The room was very spacious too. All the staff was fantastic. Always there to help. Loved the girls on the main desk had a lot of banter with them. Ands nan and nice thank you so much for a fantastic stay. I do recommend have food here too. I’m very fuzzy with my food but I had an evening meal here and breakfast was very tasty. I will be back here next year and stop here again.
Thank you again and I am looking forward to my next stay here
Xx

2025-11-11 via Tripadvisor
J
jamesgT368AP Family
10
Great welcoming experience
Pros:

Had a really great service at this hotel! I loved how welcoming everyone was especially May, Pe and Baki! The drinks were amazing and the snacks were sweet

2025-11-10 via Tripadvisor
M
marcusfJ2838OP Friends getaway
10
Great Place
Pros:

They are amazing especially May, Pe, Baii. Will definitely come back and stay here again. Thank you for the great service.

2025-11-10 via Tripadvisor