Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
Wheelchair accessible
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great location
Good value for money
Cons:
Some noise from the street in certain rooms
Minor issues with room allocation mentioned

Categories

Cleanliness
9.01
The rooms and bathrooms are clean and well-maintained, as mentioned in several reviews.
Service
8.98
Multiple reviews highlight the friendly and helpful nature of the staff, particularly Ands and Nan.
Location
9.02
Conveniently located within walking distance to main attractions, making it favorable for guests.
Room Quality
8.47
Rooms are spacious and offer comfortable amenities, although noise from the street was mentioned for some rooms.
Amenities
8.5
The hotel offers a beautiful pool and other standard amenities for a good stay, based on positive mentions.
Value for Money
8.96
Guests feel they received great value for the money, particularly for the services and accommodations provided.
Food and Beverage
8.51
Food quality received positive remarks, with specific mention of delicious offerings.
Overall Experience
8.98
Overall experience rated highly by multiple guests, indicating satisfaction that encourages return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:06

Property Description

Discover the perfect blend of comfort and leisure at Arden Hotel and Residence, located in the heart of vibrant Pattaya.

Recreational Haven
Unwind and rejuvenate with our stunning outdoor pool, invigorating sauna, and fully-equipped fitness center. Enjoy relaxing leisure time or stay active during your stay.

Dining Delight
Savor culinary delights at our on-site restaurant or grab a snack from our cozy coffee shop. With a poolside bar for refreshing drinks and room service available, your dining wishes are catered to.

Comfortable Accommodations
Stay in one of our 141 air-conditioned rooms, each featuring private balconies, refrigerators, and microwaves. Connect with complimentary Wi-Fi and enjoy entertainment with cable programming, ensuring a home away from home.

Embark on your next unforgettable getaway and book your stay at Arden Hotel and Residence today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UTP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.8
Based on 186 reviews
Cleanliness: 9.01
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.98
R
Ruben • solo_traveller • be
9
2026-05-16 • via Nuitee
M
Mehmet • couple • au
9
Pros:

Second time I stayed this hotel always good , clean , friendly staff.

2026-05-16 • via Nuitee
Y
Yeonsung • solo_traveller • kr
10
2026-05-16 • via Nuitee
E
Eviatar • solo_traveller • il
10
Pros:

As a person who travels all over the world, I have never seen a hotel like Arden and their wonderful service. It starts at the reception with the wonderful woman who gave us great service, her name is NUENG, and also the wonderful women who cleaned the new one for us. I recommend to every Israeli who comes to Pattaya to come to this hotel. For me, it is an experience.

Cons:

There is no such thing as we didn't like it, we loved everything and I'm going back there in two weeks for ten days.

2026-05-15 • via Nuitee
Y
YUSIN • solo_traveller • tw
8
2026-05-15 • via Nuitee
Y
YUSIN • solo_traveller • tw
7
2026-05-15 • via Nuitee
K
Karadeniz • solo_traveller • de
10
Die lage war gut, die personal war sehr nett und Humorvoll!! Ands(Reception) Hilfsbereit.👍🏻
2026-05-15 • via Nuitee
W
Waratthaya • family_with_children • th
9
ครอบครัวแฮปปี้มากๆค่ะ ลูกสาวชอบสระว่างน้ำ คุณพ่อคุณแม่ชอบอาหารเช้า
Pros:

ความสะอาด อาหารเช้า ถ้าไปพัทยาจะไปพักที่นี้อีกครั้งแน่นอนค่ะ

Cons:

ออกจากลิฟต์แล้วงง นิดหน่อย 😅

2026-05-14 • via Nuitee
V
Vishnu • couple • in
9
Had an exceptional stay
Pros:

Amazing property , well equipped and friendly staff

2026-05-14 • via Nuitee
C
Christopher • solo_traveller • gb
10
Pros:

Great swimming pool, very spacious rooms. Staff were helpful and corteous.

2026-05-14 • via Nuitee
柏霖(POLIN) • extended_group • tw
9
2026-05-14 • via Nuitee
S
Sumukan • extended_group • no
10
2026-05-13 • via Nuitee
P
Phil • extended_group • au
9
2026-05-11 • via Nuitee
Y
yilmaz • couple • gb
8
2026-05-11 • via Nuitee
J
Julka • couple • au
10
Pros:

Very clean & worth the money
Great food

2026-05-10 • via Nuitee
P
Patrick • couple • fr
10
I can't wait to come back!
Pros:

This hotel truly feels like a peaceful cocoon, a little haven of peace in the bustling city of Pattaya. After a busy day outside, it was always a pleasure to return and relax by the beautiful central swimming pool, enjoy the fitness room, or unwind in the sauna.

The rooms are exceptionally well equipped, far beyond what you usually expect from a hotel. Having a washing machine was incredibly convenient for a long stay, and the kitchenette with an induction cooktop was a fantastic surprise.

What made my stay even more special was the kindness and professionalism of the staff. A special thank you to Ands, Nong, Toey, Benz, and Kiki for their smiles, helpfulness, and outstanding service throughout my stay.

I felt genuinely welcomed here, and I will certainly come back on my next visit to Pattaya!

Cons:

One small thing that could have been improved would have been the availability of an iron and ironing board in the room. But maybe it was available upon request, I don't know. I had a wonderful stay anyway!

2026-05-10 • via Nuitee
P
Pimprapa • couple • th
10
2026-05-10 • via Nuitee
J
Julka • couple • au
10
Pros:

Great Clean hotel
Amazing breakfast

2026-05-10 • via Nuitee
L
Lucas • solo_traveller • pf
10
Pros:

Tout l'accueil le personnel est au top! Les équipements lhotel en soit est hyper top!

2026-05-09 • via Nuitee
J
Josh • couple • gb
10
Best People & Facilities
Pros:

The best staff - Focus, Koong, Nicec, Nueng, Nong, Nan, Jan and Toey are always so good to me! So helpful. Rooms and Facilties are so nice and all the reception team make it a 5 star stay

Cons:

Everything was good

2026-05-09 • via Nuitee