Summum Boutique Hotel, member of Meliá Collection

Hotels
Meliá Collection
10 (318 reviews)
Carrer de la Concepcio 26 , Palma de Mallorca , es

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Spacious rooms
High value for money
Cons:
Spa facilities could be improved

Categories

Cleanliness
10
While some mentions indicated areas needed attention, overall cleanliness was positively noted.
Service
10
Exceptional service was consistently highlighted across multiple reviews.
Location
10
The hotel location was praised for its convenience and proximity to attractions.
Room Quality
10
Rooms were described as beautiful, spacious, and comfortable.
Amenities
10
Spa facilities received mixed feedback regarding temperature and cleanliness.
Value for Money
10
Value is considered high given the quality of the experience offered.
Food and Beverage
10
Breakfast and nearby restaurant recommendations were well-received.
Overall Experience
10
Guests reported an incredible overall experience and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:03

Property Description

Luxurious Accommodation
Nestled in the historic Old Town of Palma de Mallorca, Summum Boutique Hotel Meliá Collection offers a lavish stay in the exquisite 15th-century Ca'n Berga-Ladaria Palace. Indulge in rooms featuring flat-screen TVs, plush bathrobes, and slippers for the ultimate comfort.

Relaxation and Leisure
Unwind on the sun terrace by the charming small pool or pamper yourself at the spa centre for a rejuvenating experience. With Palma Cathedral just a stone's throw away and Ca'n Pere Antoni Beach a short drive, the hotel's prime location ensures a perfect blend of tranquility and excitement.

Convenience and Services
Benefit from the 24-hour front desk assistance and make use of the on-site bar for a delightful evening. Explore the city with bike hire services or visit nearby attractions like Palma Yacht Club and Cala Major Beach. Book your stay now at Summum Boutique Hotel Meliá Collection for an unforgettable getaway.

Important information:

All cots are subject to availability.

Please note, when booking more than 3 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 50 per person per night when using an available extra bed.
    People 12 years old and over stay for € 100 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 318 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
Sonia couple es
10
2026-02-09 via Nuitee
I
Ivan couple cl
8
Mala experiencia con las habitaciones compensado con la excelente atención del personal .
Pros:

El hotel esta en un edificio antiguo muy buen conservado y remodelado , muy bien ubicado . El deayuno es un buffet pequeño pero de buena calidad .
Lo mejor del hotel es la atención del personal del front desk ( Elena , Bianca , Lorena ) que están siempre ayudando y solucionando todo . Igualmente el servicio del desayuno con Angel , fue excelente

Cons:

Reservamos una habitación Singular de 500 euros la noche y fue decepcionante. Primero nos dieron un altillo que habia que subir una escalera para llegar , oscura y calurosa . Al dia siguiente nos cambiaron a otra que no era 100% satisfactoria, pero no habia mas . Al llegar en la noche después de cenar la habitación olia a alcantarilla y era imposible dormir alli . Nos cambiaron a otra que era tan pequeña que casi no se podian abrir las maletas . Finalmente al tercer dia nos dieron otra habitación que si bien cumplia con las expectativas era muy oscura .

2026-01-20 via Nuitee
A
Angela couple us
5
Great potential but disappointed with our experience
Pros:

The property is beautiful and we loved the tour to explain the renovation process that made it what it is today.

Cons:

We requested an early check in and received confirmation of an 8:00 AM check in time. When we arrived we were told the hotel was full and we couldn’t get in early. We went out for the day and came back to the hotel at 3:30 (30 minutes past the regular check in time) and our room was still not available. So our early check in turned into a late check in. Once we got to our room, we were put in the only room on the 4th floor which sounds great but then we listened to little kids run up the stairs, screaming on their way to the rooftop pool, and then the noise of all pool activity could be heard through the ceiling.

2026-01-19 via Nuitee
E
Edith couple at
10
Außergewöhnliches Ambiente mitten in Palma
Pros:

Wir wurden bei der Ankunft herzlich mit einem Willkommens Getränk empfangen. Es wurde uns ein Zimmer Upgrade ohne Aufpreis angeboten, nochmal herzlichen Dank hierfür. Das Personal, angefangen beim Empfang und auch beim Frühstück war außergewöhnlich freundlich und hilfsbereit. Konnten mit dem Mietwagen direkt zum Hotel fahren, das Parken wurde vom Personal übernommen. Bei Bedarf war der Mietwagen innerhalb von wenigen Minuten wieder verfügbar, top Service. Das historische Gebäude wurde mit viel Liebe zum Detail restauriert, wirklich einzigartig und wunderschön. Auch die Zimmer sind sehr schön ausgestattet und der Zimmerservice war perfekt. Uneingeschränkte Weiterempfehlung, wir würden jederzeit wieder hier übernachten!

Cons:

Nichts

2026-01-16 via Nuitee
F
Francesca couple es
10
Perfect hotel in the heart of palma
Pros:

Staff amazing, breakfast is perfect, location is perfect, I really enjoyed my stay here. Toiletries are very high quality, room is very spacious, all staff are super polite.

Cons:

It was perfect no complaints

2026-01-12 via Nuitee
S
Sanchez couple ch
9
Sehr empfehlenswert – ein sympathisches Hotel in idealer Lage, perfekt für Paare.
Pros:

Wir haben unseren Aufenthalt im Hotel Summum Boutique sehr genossen. Das Hotel befindet sich in einer ausgezeichneten Lage, und das Personal war von Anfang an äußerst freundlich und hilfsbereit. Auch die Zimmer haben unsere Erwartungen voll erfüllt.

Cons:

Im Badezimmer könnte die Position des Wasserhahns am Waschbecken verbessert werden, da sonst Wasser über die Abdeckung läuft. Außerdem wäre es empfehlenswert, die Schränke unter dem Waschbecken zu erneuern.

2026-01-07 via Nuitee
F
Frank couple de
10
Pros:

Das Zimmer, die private Saune, der überaus freundliche Gesamtservice

2026-01-06 via Nuitee
N
Nick123568 Couples Altrincham, Trafford, Greater Manchester, England
10
Perfect boutique hotel in heart of Palma
Pros:

Great boutique hotel in heart of old town. We stayed between Xmas and New Year so did not check out the roof terrace.

Room was great - very spacious and comfortable and good breakfast.

Very friendly staff

Hotel provided recommended restaurants which we made use of - great options within walking distance and super food.

Easy walk to the Cathedral.

We had suite 205 which was a really great room with large windows.

2026-01-01 via Tripadvisor
M
Marcel couple de
10
2025-12-30 via Nuitee
A
adegordon Couples London, England
10
Sublime
Pros:

The only annoying thing was having to leave.

All of the staff were just wonderful in every way.

Of course I didn’t book a Christmas dinner. The hotel staff fixed that for me in a Michelin starred restaurant down the road.

Hard to see why this beautiful boutique hotel got 4.9. It was INCREDIBLE!

Yeah, I highly recommend this place. Right in the centre and far enough away from the noise.

Truly sublime.

Just amazing.

I will return.

2025-12-28 via Tripadvisor
C
Christina couple es
10
Für uns hätte es kein schöneres Hotel geben können
Pros:

Ein wunderschönes Boutique Hotel mitten im Herzen von Palma. Das Personal ist mehr als zuvorkommend.

2025-12-21 via Nuitee
I
Ian couple gb
8
Pros:

Staff. Upgraded room very nice.

Cons:

Small room. Outdoor 'spa' cokd, dirty, and not very welcoming

2025-12-18 via Nuitee
M
Minh couple ch
10
Pros:

Very beautiful hotel with a lot of charme, outstanding service from the staff, also for special wishes! Thanks again!

2025-12-18 via Nuitee
H
Hutter extended_group nl
10
Pros:

Hotel maravilloso, localização perfeita, profissionalismo e gentileza de TODOS. Voltarei com certeza, muito obrigada! tivemos um final de semana incrível 🤗

2025-12-15 via Nuitee
C
Christoph couple ch
9
Super Aufenthalt. Ideale Voraussetzungen um die Stadt zu erkunden
Pros:

Schönes Haus mit viel Charm.

Cons:

Nichts

2025-12-14 via Nuitee
M
marius couple mt
9
2025-12-10 via Nuitee
Y
yuliav475 Solo travel
10
Amazing hotel in convenient location with spa
Pros:

Amazing hotel, friendly staff, very pleasant design and rooms, clean; great experience and very relaxing. They have spa that can be booked in advance and it’s a private experience

2025-12-07 via Tripadvisor
I
Iuliia solo_traveller gb
10
2025-12-07 via Nuitee
A
andybR1075EL Couples Oxted, Surrey, England
10
Another outstanding stay
Pros:

This is now our go to place to stay in beautiful Palma. Every member of staff goes out of their way to ensure you are welcome and nothing is too much to ask. The service is above and beyond what you'd expect and the Melia brand should be very proud of this hotel.
Location is perfect, literally a 5 mins to everything. Yet quietly tucked away in a narrow side street. The building itself dates from a 15th century palace, which has been totally refurbished with no expense spared. The rooms are stylish with big beds and luxury sheets, thick towels, warm showers decadent amenities.
I will be staying again and cannot recommend this hotel enough

2025-12-03 via Tripadvisor
A
Alwin solo_traveller nl
9
2025-11-29 via Nuitee