Oakwood Bencoolen Singapore

Hotels
Oakwood
9 (2500 reviews)
30 Bencoolen Street , Singapore , sg

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Old towels
No breakfast included

Categories

Cleanliness
8.39
Guests commented positively on cleanliness but noted some issues with towels being old.
Service
9.36
Staff was reported as friendly, welcoming, and efficient in service.
Location
9.9
Location received high praise for its convenience and closeness to transport and attractions.
Room Quality
8.35
Rooms were generally clean and comfortable, though some mentioned they were slightly smaller.
Amenities
8.88
Amenities such as the rooftop pool were praised, but some lacked facilities like a gym.
Value for Money
9.34
Good value highlighted for the quality and location of the hotel.
Food and Beverage
8.39
Breakfast not included and some comments on limited options.
Overall Experience
9.36
Overall positive experiences reported, with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:00

Property Description

Centrally Located Luxury Accommodation
Located in the vibrant arts and cultural district of Bras Basah, 30 Bencoolen offers non-smoking accommodations in Singapore. With a rooftop swimming pool and an in-house restaurant, guests can unwind and dine in style.

Convenient Access and Connectivity
Situated just steps away from multiple MRT stations, including Bencoolen, Bras Basah, and Dhoby Ghaut, exploring Singapore's shopping district and attractions is a breeze. The hotel's proximity to Plaza Singapura and Changi Airport Singapore adds to its convenience.

Modern Comforts and Services
The air-conditioned rooms at 30 Bencoolen are elegantly decorated and equipped with modern amenities like a flat-screen IPTV and tea/coffee facilities. With a 24-hour front desk, tour arrangements, and WhatsApp services, guests' needs are well taken care of.

Book your stay at 30 Bencoolen now to experience luxury and convenience in the heart of Singapore!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for S$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2500 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
G
Georgina Béchard family_with_children mu
7
2026-03-07 via Nuitee
S
Svoboda couple es
10
Top Lage, sauber, freundliches Personal, alles super!
Pros:

…alles! 🤗

2026-03-07 via Nuitee
J
Julie extended_group gb
10
Lovely 3 night stay
Pros:

Great location opposite MRT. Nice neighbourhood easy to walk to lots of shops and restaurants. Comfy beds clean rooms.

2026-03-07 via Nuitee
S
Sonia couple gb
8
Perfectly located with added bonus of a great rooftop pool
Pros:

Perfect location for access to all the sights - super close to MRT. Rooftop pool is fabulous.

Cons:

Rooms are pretty small but did know that when I booked so an observation not a complaint!

2026-03-07 via Nuitee
P
Paul couple fr
10
Super
Pros:

Tout était top super hotel je recommande à 100% !

Cons:

Rien de négatif

2026-03-06 via Nuitee
R
Rosemary family_with_children gb
8
Pros:

I particularly liked the high-quality bed linen & comfy bed. Blackout curtains were efficient.
We had lunch in the restaurant on our first day. The food was fine but the service a little slow.

Cons:

Towels were changed daily when they needn't have been.

2026-03-06 via Nuitee
C
Cindy couple nz
10
Wonderful stay. Friendly staff, clean and comfortable.
Pros:

Excellent location, comfortable beds and pillows.

Cons:

Laundry facilities were convenient but a bit pricey.

2026-03-06 via Nuitee
N
Nathalie extended_group nc
9
Pros:

Très bien situé, à 15mn de l’esplanade, du musée national, nombreux restos à proximité et du métro.
Personnel accueillant et professionnel.
Le buffet ptit dej est formidable !
Piscine sur le rooftop, vue superbe sur la city.

2026-03-06 via Nuitee
S
Sylvia couple it
9
Ne è valsa la pena. Felici di avere scelto Oakwood Hotel.
Pros:

La posizione era perfetta. A due passi dalla metropolitana MRT Bencoolen. Molto vicina a zone vivaci e attrattive.

Cons:

Andava benissimo per nostre esigenze di coppia in viaggio per conoscere Singapore, la sua cultura e la città.

2026-03-06 via Nuitee
V
Viktor family_with_children il
10
2026-03-05 via Nuitee
D
Diogo extended_group pt
9
2026-03-04 via Nuitee
R
Robert couple au
9
Very enjoyable stay in a very nice hotel.
Pros:

It was neat,clean and tidy and in a good area.

Cons:

Nothing

2026-03-04 via Nuitee
H
Hariharasudhan couple gb
9
Ok
Pros:

Pool
And location

Cons:

Gym can be big it is tiny

2026-03-03 via Nuitee
K
KYOKO couple jp
9
2026-03-03 via Nuitee
K
KYOKO couple jp
9
2026-03-03 via Nuitee
N
Nathan solo_traveller au
8
Great location
Pros:

Close to everything

Cons:

Nothing i didn’t like

2026-03-02 via Nuitee
E
Edgar couple fr
8
We would definitely consider staying at the hotel again.
Pros:

I like the convenient location, the friendly staff and the size of the room.

Cons:

I did not like the absence of a proper pick-up/drop-off point. It was not clear upon arrival where we should be dropped off. There can only be one car to pick-up/drop-off at any one time. Cars have to stop on the pedestrian crossing, which is an inconvenience and even annoyance for some pedestrians.

I also did not like the absence of a proper lounge area. It is now occupied by dining tables and chairs, which gives the hotel lobby a low-end vibe. I guess that the original lounge area has been converted to a dining area because the restaurant area is under-capacity, but it makes the hotel look low end. The makeshift separation between the restaurant and the lobby also adds to the low-end vibe.

This is all a pity because the hotel is really nice - once you walk past the main lobby onto the lift lobby.

2026-03-02 via Nuitee
extended_group tw
10
2026-03-02 via Nuitee
M
Murphy couple au
8
Enjoyed our stay, close to Underground train station which was easy to use and very cheap.
Pros:

Rooms were good value for money. Loved roof top pool
Buffet Breakfast had a good selection and at a good price.
Location of the hotel was perfect and central to most tourist attractions.
Close to underground Rail which was a bonus and so easy to use.
Raffles just a short walk away.

2026-03-02 via Nuitee
M
Magnus couple dk
9
2026-03-01 via Nuitee