Oakwood Bencoolen Singapore

Hotels
Oakwood
9 (2636 reviews)
30 Bencoolen Street , Singapore , sg

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Old towels
No breakfast included

Categories

Cleanliness
8.39
Guests commented positively on cleanliness but noted some issues with towels being old.
Service
9.36
Staff was reported as friendly, welcoming, and efficient in service.
Location
9.9
Location received high praise for its convenience and closeness to transport and attractions.
Room Quality
8.35
Rooms were generally clean and comfortable, though some mentioned they were slightly smaller.
Amenities
8.88
Amenities such as the rooftop pool were praised, but some lacked facilities like a gym.
Value for Money
9.34
Good value highlighted for the quality and location of the hotel.
Food and Beverage
8.39
Breakfast not included and some comments on limited options.
Overall Experience
9.36
Overall positive experiences reported, with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:00

Property Description

Centrally Located Luxury Accommodation
Located in the vibrant arts and cultural district of Bras Basah, 30 Bencoolen offers non-smoking accommodations in Singapore. With a rooftop swimming pool and an in-house restaurant, guests can unwind and dine in style.

Convenient Access and Connectivity
Situated just steps away from multiple MRT stations, including Bencoolen, Bras Basah, and Dhoby Ghaut, exploring Singapore's shopping district and attractions is a breeze. The hotel's proximity to Plaza Singapura and Changi Airport Singapore adds to its convenience.

Modern Comforts and Services
The air-conditioned rooms at 30 Bencoolen are elegantly decorated and equipped with modern amenities like a flat-screen IPTV and tea/coffee facilities. With a 24-hour front desk, tour arrangements, and WhatsApp services, guests' needs are well taken care of.

Book your stay at 30 Bencoolen now to experience luxury and convenience in the heart of Singapore!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for S$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2636 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
H
Ho Hsiang Philip solo_traveller de
9
2026-05-09 via Nuitee
M
MAKOTO solo_traveller jp
6
2026-05-09 via Nuitee
O
Ornit couple il
8
מומלץ בחום.
Pros:

מיקום מעולה ! חדר מרווח ונוח, צוות מסביר פנים.

Cons:

ארוחת בוקר סבירה, הבריכה נסגרת מוקדם מדי.

2026-05-09 via Nuitee
A
Aleksandar couple at
10
Simply perfect!
2026-05-09 via Nuitee
W
Wu solo_traveller cn
10
2026-05-08 via Nuitee
P
Pavel solo_traveller cz
10
Pros:

Skvělá lokalita, hotel je přímo u metra. Dokonce jsou zde dvě trasy, takže skvěle pro cestování po městě. A střešní bazén také super. Milý personál a všude čisto. Snídaně nebyla moc bohatá, ale člověk si vybere. Určitě bych tento hotel využil znova.

Cons:

Nic mě nenapadá.

2026-05-08 via Nuitee
L
Lise solo_traveller fr
10
2026-05-08 via Nuitee
C
CHIH-JOU solo_traveller tw
9
Pros:

地理位置很不錯,房間也很乾淨舒適,整體體驗不錯

Cons:

電視遙控器不太好操作

2026-05-08 via Nuitee
瑜俊 extended_group cn
10
2026-05-07 via Nuitee
M
Matthew family_with_children gb
8
2026-05-07 via Nuitee
M
Mylan family_with_children vn
8
2026-05-05 via Nuitee
M
Michael solo_traveller us
7
Pros:

Nice bed, good location

Cons:

Constantly strange and unclean smell in the room, also my room had a view of a parking garage wall which was really disappointing

2026-05-03 via Nuitee
J
JurgenB435 Family Brussels
8
very good hotel, great pool
Pros:

we loved the design (concrete and wood) of the room and the roofrop pool was superb, I even went skinny dipping in it (while everybody was having dinner). the fifth star is missing because the elevators were slow and especially because breakfast was not as good as in all the other hotels we had this trip

2026-05-02 via Tripadvisor
R
Reinhold extended_group de
7
Pros:

Freundliches Personal, gute Lage,

Cons:

Zimmer nicht neben dem Aufzug buchen

2026-05-02 via Nuitee
P
peter solo_traveller id
6
2026-05-02 via Nuitee
K
Kevin couple de
10
2026-05-02 via Nuitee
R
Rhandy couple id
9
2026-04-30 via Nuitee
T
Tuan Nam extended_group vn
2
Cons:

Response to customer's email terribly slow. I have to send couple email to get the response from the management. The hotel should have a policy of reply customer's email within 24 hour.

2026-04-30 via Nuitee
S
Sandrine couple mu
9
Pros:

Emplacement parfait

Cons:

Le petit déjeuner, buffet occidental quasi inexistant

2026-04-28 via Nuitee
T
Thomas couple hk
10
Lovely
Pros:

Location, comfort

Cons:

My bar fridge didn’t work - not a big deal since I wasn’t using it

2026-04-26 via Nuitee