Main Hotel Frankfurt City

Hotels
4.4 (2010 reviews)
Elbestraße 14 , Frankfurt/Main , de

listing image 1
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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Damaged property
Poor value for money

Categories

Cleanliness
1.86
Numerous reviews mention severe cleanliness issues, with dirty bedding and bathrooms.
Service
5.83
Some friendly staff experiences, mixed with rude encounters.
Location
7.87
Good location near the train station, appreciated by several reviewers.
Room Quality
3.32
Reports of damaged property and a generally poor room condition.
Amenities
4.85
Basic amenities mentioned; some were lacking in quality.
Value for Money
2.81
High prices mentioned but poor quality of stay, leading to dissatisfaction.
Food and Beverage
4.86
Not reviewed often, but there were no complaints or praises.
Overall Experience
3.83
General sentiment of dissatisfaction with significant concerns regarding cleanliness and room condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:32

Property Description

Convenient Location
Situated just 400 meters from Frankfurt Central Station, Main Hotel Frankfurt City offers easy access to popular attractions like English Theatre and Städel Museum. The proximity to Römerberg also makes it a prime choice for exploring the city.

Comfortable Accommodation
Guests can enjoy allergy-free rooms equipped with modern amenities such as a flat-screen TV, free WiFi, and complimentary toiletries. The multilingual staff ensures a seamless experience for visitors, speaking languages including German, English, Hindi, and Italian.

Diverse Services
From concierge assistance to room service and a tour desk, Main Hotel Frankfurt City caters to all needs. After a day of sightseeing, guests can unwind at the on-site restaurant and bar, making it a perfect choice for both leisure and business travelers.

Book now to experience the perfect blend of convenience and comfort at Main Hotel Frankfurt City.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.4
Based on 2010 reviews
Cleanliness: 1.86
Service: 5.83
Location: 7.87
Room Quality: 3.32
Amenities: 4.85
Value for Money: 2.81
Food and Beverage: 4.86
Overall Experience: 3.83
V
Violetta • extended_group • fr
1
Nul
Pros:

A fuir

Cons:

Saleté, rien a voir avec les photos et pas de parking comme indiqué. Publicité mensongère

2026-06-05 • via Nuitee
A
Albert • solo_traveller • pl
2
2026-06-04 • via Nuitee
U
Ursula • solo_traveller • de
8
2026-06-03 • via Nuitee
J
Jose Ignacio • couple • es
5
Frankfurt centro
Pros:

Buen precio

Cons:

Sin problemas

2026-06-01 • via Nuitee
K
Koto • solo_traveller • de
1
2026-05-31 • via Nuitee
Z
Zarif • family_with_children • ch
1
In bagno ventilatore era scesa pulita guardando schifo
Pros:

0 punti

Cons:

Tutto Schiffo

2026-05-30 • via Nuitee
S
Sawunet • solo_traveller • de
6
2026-05-27 • via Nuitee
A
Angelina • couple • de
2
Nie wieder
Pros:

Die Lage ist gut, nur wenige Fußminuten vom Hbf entfernt.

Cons:

Das Zimmer und das Bad waren sehr schmutzig. In den Bettlaken waren Brandflecken. Die Balkontür war undicht. Kabel schauten aus der Wand raus. Wir haben uns dort absolut nicht sicher gefühlt.

2026-05-24 • via Nuitee
O
Oksana • solo_traveller • ua
4
Pros:

Не смотря на весь ужас, постель была достаточно чистая . По просьбе дали чайник.

Cons:

Фотографии не соответствуют реальности. Очень грязно. Воняет мочой. Всё старое и обшарпанное.

2026-05-17 • via Nuitee
S
Soukayna • solo_traveller • de
1
Schlecht
Pros:

Gar nicht

Cons:

Gibt’s kein fahrstuhl , muss ich mit zwei koffer bis zum 2 étage alleine steigen , kein seife und der bad und toilette sind gemaisam und sehr träglich , alles schmutzig

2026-05-14 • via Nuitee
M
Mehmet • extended_group • tr
6
Keyifsiz çok kötü
Pros:

Elle tutulur bişey yok

Cons:

Asansör yok çok kirli duşa kabin su kaçırıyor gideri tıkalı ayrıca dışardan çok ses geliyor ve otelde kızartma korkuları sarhoş eden kokular da var

2026-05-10 • via Nuitee
A
Amani • extended_group • de
1
2026-05-07 • via Nuitee
S
Shahrukhi • family_with_children • be
6
2026-05-02 • via Nuitee
R
Rosimeire Ribeiro • solo_traveller • br
8
2026-04-30 • via Nuitee
Q
Quentin • solo_traveller • fr
3
Cons:

Chambre sale et mauvaises odeur.
Ne ressemble pas du tout aux photos du site booking.
Toilettes et douche communes sale.

2026-04-29 • via Nuitee
S
Samir • solo_traveller • de
3
2026-04-27 • via Nuitee
H
Hamed • solo_traveller • de
1
Pros:

Nothing.It was a terrible experience.

Cons:

Dear Booking Team,

I am writing to express my deep dissatisfaction with my recent booking through your platform. I chose this accommodation based on the photos displayed on your website, which appeared to be clean and comfortable. Based on these images, I decided to book the room for three nights.
However, upon arrival, I was shocked and disappointed to find that the reality was completely different. The room was extremely dirty, the environment was unpleasant, and the heater was damaged. It was working at a high temperature, making the room uncomfortably warm. Additionally, there was no bathroom inside the room; the bathroom was located outside and was very inconvenient.
Due to these unacceptable conditions, I immediately left the room and checked out at 3:30 a.m. I also took some photos of the room to document the situation.
Afterward, I received an email from your team asking whether I stayed in the room or not. I explained the situation in detail, but I have not received any response since then.
I believe that the photos published on your website are misleading and do not reflect the true condition of the accommodation. I expect your platform to take responsibility for this matter and ensure that such false advertising is addressed to prevent other customers from experiencing similar issues.
I look forward to your prompt response and a resolution to this matter.

Sincerely,
Hamed Atajafari

2026-04-25 • via Nuitee
H
Hamed • solo_traveller • de
1
Pros:

Nothing, it was a terrible experience.

Cons:

Dear Booking Team,
I am writing to express my deep dissatisfaction with my recent booking through your platform. I chose this accommodation based on the photos displayed on your website, which appeared to be clean and comfortable. Based on these images, I decided to book the room for three nights.
However, upon arrival, I was shocked and disappointed to find that the reality was completely different. The room was extremely dirty, the environment was unpleasant, and the heater was damaged. It was working at a high temperature, making the room uncomfortably warm. Additionally, there was no bathroom inside the room; the bathroom was located outside and was very inconvenient.
Due to these unacceptable conditions, I immediately left the room and checked out at 3:30 a.m. I also took some photos of the room to document the situation.
Afterward, I received an email from your team asking whether I stayed in the room or not. I explained the situation in detail, but I have not received any response since then.
I believe that the photos published on your website are misleading and do not reflect the true condition of the accommodation. I expect your platform to take responsibility for this matter and ensure that such false advertising is addressed to prevent other customers from experiencing similar issues.
I look forward to your prompt response and a resolution to this matter.

Sincerely,
Hamed Atajafari

2026-04-25 • via Nuitee
M
Mohammadi • extended_group • de
1
Pros:

Nichts

Cons:

Alles

2026-04-25 • via Nuitee
N
Noori • solo_traveller • iq
1
Pros:

Nein nicht gut

Cons:

Toilette und warte draußen nicht in der Zimmer

2026-04-24 • via Nuitee