Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Value for money
Cons:
Cleanliness issues
Rude staff

Categories

Cleanliness
8.45
Multiple comments mention dirty furniture and unclean floors.
Service
9.92
Some complaints about rude staff, but overall standard service for this hotel tier.
Location
9.46
Good location, quiet street close to the sea.
Room Quality
8.41
Rooms were generally clean but furniture was dirty and some issues reported.
Amenities
8.94
Includes a small pool, billiards, and gym but lacks elegance.
Value for Money
9.97
Good value for the price, especially for longer stays.
Food and Beverage
7.95
Breakfast lacking variety, especially for vegan options.
Overall Experience
8.92
Mixed feelings but overall reasonable experience given the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:20

Property Description

Luxurious Amenities
Rigel Hotel offers an array of luxurious amenities including an outdoor swimming pool, fitness centre, and a beautiful garden for guests to unwind and relax.

Exquisite Dining Experience
Indulge in a delightful culinary experience at the hotel's restaurant and bar, serving delectable dishes and refreshing beverages in a cozy ambiance.

Convenience at Your Fingertips
With a 24-hour front desk, airport transfers, room service, and complimentary WiFi, guests can enjoy a seamless and convenient stay at Rigel Hotel.

Experience luxury, comfort, and convenience all in one place at Rigel Hotel. Book now to create unforgettable memories during your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CXR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for VND 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 77 reviews
Cleanliness: 8.45
Service: 9.92
Location: 9.46
Room Quality: 8.41
Amenities: 8.94
Value for Money: 9.97
Food and Beverage: 7.95
Overall Experience: 8.92
T
TRUNG Q • couple • vn
7
Ổn
2026-04-06 • via Nuitee
D
Dzmitry • family_with_children • by
10
Pros:

Everything was fine

Cons:

-

2026-03-25 • via Nuitee
H
hong • extended_group • vn
8
2026-03-22 • via Nuitee
M
Mikhail • solo_traveller • ru
8
цена соответствовала отелю
Cons:

Припаркованные автобусы на ночь. Рано утром они заводят мотор и стоят под окнами.

2026-03-04 • via Nuitee
A
Anne • family_with_children • gb
7
Ok
Pros:

Large room with comfortable double bed ( 2 twins together), good hot shower and excellent WiFi. Buffet breakfast was OK, maybe more choices for Westerners. Pool is clean but quite small with only about 6 beds and the busy road backs on to.it.

Cons:

One side of the hotel backs onto wasteland on the edge of town

2026-02-13 • via Nuitee
J
Jaqueline • couple • de
8
2026-02-10 • via Nuitee
P
Petr • family_with_children • cz
1
Pros:

The best thing about Hotel Rigel is definitely its location. It is perfectly situated within walking distance of both the beach and the city center, which was very convenient. However, that is unfortunately where the positives end. Aside from the location, the rest of the stay was quite disappointing.

Cons:

The entire hotel is filthy and has a pungent odor. There is dust, grime, and mold everywhere—in the rooms and the corridors. The AC was so dirty and smelly that we couldn't use it; we had to leave the window open and pray for a breeze.
​Communication was difficult as the staff speaks very little English (thankfully I understand Russian, which was the only way to communicate). To make matters worse, there are electrical issues—every time the fridge cycled on or off, there was a loud pop in the wall and the ceiling lights flickered. On top of that, the building is old and constantly creaks and cracks. I definitely wouldn't stay here again."

2026-02-10 • via Nuitee
F
fatih alp • solo_traveller • gb
8
2026-01-28 • via Nuitee
S
Sang Keun • family_with_children • kr
9
2026-01-23 • via Nuitee
B
Bui Ngoc • family_with_children • vn
7
Pros:

Giá phải chăng

Cons:

Vị tri tốt, thuận lợi nhưng kiến trúc, trang trí không tương xứng.Ghế ngoài hiên không có, chỉ 1 băng ghế săt trông tạm bơ. Hồ bơi nhỏ, không sang trọng và chiếm hết măt tiền rất đẹp. Không có khay để xà phòng trong chỗ tắm.

2026-01-05 • via Nuitee
A
Andrei • extended_group • ru
3
Pros:

Цена

Cons:

Все

2025-12-30 • via Nuitee
E
Elena • couple • ru
8
2025-10-18 • via Nuitee
E
Elena • couple • ru
8
Pros:

Расположение не на оживленной улице и это плюс. Раньше заселили, удобные кровати, у нас был отличный вид на горы. Хороший и чистый бассейн. Есть бильярд. Всегда есть горячая вода.

Cons:

Завтраки для веганов. Мяса не было. Хорошо хоть яичница была. Уборка чисто поставить воду. Ничего не меняют и полы не моют.

2025-10-14 • via Nuitee
H
Ha • extended_group • vn
8
2025-09-16 • via Nuitee
K
Kim • extended_group • ae
6
Good value for money if rude staff and and drty passageways don’t bother you.
Pros:

Close to the beach. Wonderful breakfast.

Cons:

Staff all very rude, especially the women

2025-09-15 • via Nuitee
M
Minh Luân • couple • vn
7
2025-09-14 • via Nuitee
K
Kim • family_with_children • ae
6
2025-09-14 • via Nuitee
T
Thị Thanh Bình • family_with_children • vn
10
2025-09-01 • via Nuitee
I
Iuliia • family_with_children • ru
3
В нашем случае соотношение цена качество нас устроило, так как мы за 24 ночи за двухкомнатный номер за 3 взрослых заплат
Pros:

Хорошее место где находится отель, на тихой улице, ночью было спокойно, ничего не мешало сну. Близко до моря, рядом есть хорошее кафе, кофейня, кондитерская. В номере было относительно чисто, без насекомых. Номер был большой, комфортный, двухкомнатный.

Cons:

Данный отель не соответствует 4 звездам, он находится между 2 и 3 звездами. В номере мебель грязная, с пятнами, полы во время уборки в комнатах не моют, их подметают, в ванной комнате моют. Сама ванна стоит далеко от стенки и соответственно есть зазор через который вода проливается на пол. Шторы очень старые и местами порваны. В общих коридорах на этажах очень много волос, видно их выметают из комнат и оставляют там. И это очень не приятное ощущение идти по такому коридору. Мы говорили персоналу на ресепшен, но к сожалению ничего не изменилось. Полотенца белые, постельное белье уже серое, но без пятен. На завтраки за 24 дня нашего пребывания ни разу не было морепродуктов, молока и сливочного масла, много зелени, фруктов. Мясо очень мало и то оно идет как дополнительный ингредиент к блюду, например овощи тушеные с курицей.

2025-08-29 • via Nuitee
M
Maria Valeria • couple • co
10
2025-08-28 • via Nuitee