Royale Signature Hotel

Hotels
7.2 (2442 reviews)
78,Jalan Lumpur , Alor Setar , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Comfortable beds
Cons:
Poor cleanliness
Inconvenient service policies
Old and outdated facilities

Categories

Cleanliness
5.2
Several reviews indicated poor cleanliness, including stained sheets and dirty rooms.
Service
7.7
Mixed reviews on service quality, with some complaints about professional training for staff.
Location
8.2
Location was frequently praised as central and strategic.
Room Quality
7.2
Rooms were generally comfortable but noted to be outdated and in need of maintenance.
Amenities
7.2
Amenities were acceptable, but upgrades are needed and some were missing.
Value for Money
6.7
Many guests felt the quality did not match the price, especially with cleanliness issues.
Food and Beverage
8.2
Breakfast and food options were generally good.
Overall Experience
7.2
Overall experience mentions some positive aspects but significant issues noted with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:33

Property Description

Luxurious Accommodation
Indulge in comfort with air-conditioned rooms and flat-screen TVs for a relaxing stay.

Convenient Location
Explore nearby attractions like Menara Alor Setar and Aman Central Mall, both within walking distance.

Exceptional Service
Enjoy seamless hospitality with 24-hour front desk assistance and free WiFi throughout the property.

Book your stay at Royale Signature International Sdn Bhd for a memorable experience in Alor Setar.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The property requires a refundable security deposit of MYR 100 (per room) upon check-in via cash or credit card only. Tourism Tax of MYR 10 net per room per night will be imposed effective from 1st June 2017. This Tourism Tax applies to rooms booked by tourists holding International Passport and will not affect domestic tourist or Malaysian permanent residents holding a PR status.

Early check-in is available at an additional charge of MYR 100 from 07:00AM to 11:00 AM and MYR 50 from 11:00 AM - 02:00 PM and is subject to room availability. Late check-out is available at an additional charge of MYR 50 from 12:00PM to 03:00 PM and MYR 100 from 12.00 PM to 06:00 PM.

The property does not permit food from outside. For the safety and convenience of all our guests which will be inclusive of our effort to meet Shariah compliance requirements. We kindly request that no food and beverages be brought into our hotel rooms.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 2442 reviews
Cleanliness: 5.2
Service: 7.7
Location: 8.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 6.7
Food and Beverage: 8.2
Overall Experience: 7.2
M
Megat Hasnol • family_with_children • my
5
Passable but not a 1st choice
Pros:

Used to be really good when it first opened. Quality has dropped. Location is good! Rooms quite spacious.

Cons:

Dated. Don’t even on the Aircond at the lift lobbies nor the corridors. Makes it very musty and stuffy. Rooms wall papers coming off.
In house food was so-so.

2026-05-07 • via Nuitee
M
Muhammad • couple • my
1
Horrible
Pros:

Location and parking was good. Other that than nothing to say

Cons:

The bathroom. No privacy. Linen has dirt and smell of someone else. Amenities in the bathroom has stains. This is definitely not 4 star. Never coming back again.

2026-05-07 • via Nuitee
A
Amirul Fitri • solo_traveller • my
9
Pros:

Bilik luas & bersih

2026-05-06 • via Nuitee
U
umar • couple • my
5
2026-05-04 • via Nuitee
I
Ibrahim • solo_traveller • my
3
Pros:

Near shopping mall

Cons:

Limited parkingl and the cleaness of the room need to improve

2026-05-04 • via Nuitee
A
Aini Athifa • couple • my
7
Cons:

My room's toilet is a bit poor. Flush doesnt stop, i think the flush sensor is broken. And the smell of the toilet was foul. Maybe the drainage system is bad.

2026-05-02 • via Nuitee
N
Nurul Azlinda • family_with_children • my
10
2026-04-29 • via Nuitee
M
Manaf • solo_traveller • my
8
2026-04-28 • via Nuitee
K
Khang Suon • solo_traveller • my
5
2026-04-27 • via Nuitee
Y
Yeap • solo_traveller • my
5
2026-04-27 • via Nuitee
S
Shafiq • family_with_children • my
10
2026-04-26 • via Nuitee
S
Sharul • couple • my
8
2026-04-19 • via Nuitee
I
Irfan • solo_traveller • my
10
2026-04-15 • via Nuitee
N
NOR AZRIL EIMEL • family_with_children • my
10
2026-04-15 • via Nuitee
Y
Yuli • couple • my
10
2026-04-15 • via Nuitee
Z
Zarina • family_with_children • my
10
The staff were welcoming, helpful, and always ready to assist. The room was spotless and comfortable, and the overall ex
Pros:

Room Interior, cleanliness and staff

Cons:

The building need to be painted.

2026-04-13 • via Nuitee
A
Aini Athifa • couple • my
8
2026-04-10 • via Nuitee
K
Kuak • couple • my
7
Pros:

都很不错，就是不能带东西去房间吃

2026-04-07 • via Nuitee
Y
Yoges • family_with_children • my
10
2026-04-06 • via Nuitee
S
Siva • family_with_children • my
8
2026-04-05 • via Nuitee