Royale Signature Hotel

Hotels
7.2 (2468 reviews)
78,Jalan Lumpur , Alor Setar , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Comfortable beds
Cons:
Poor cleanliness
Inconvenient service policies
Old and outdated facilities

Categories

Cleanliness
5.2
Several reviews indicated poor cleanliness, including stained sheets and dirty rooms.
Service
7.7
Mixed reviews on service quality, with some complaints about professional training for staff.
Location
8.2
Location was frequently praised as central and strategic.
Room Quality
7.2
Rooms were generally comfortable but noted to be outdated and in need of maintenance.
Amenities
7.2
Amenities were acceptable, but upgrades are needed and some were missing.
Value for Money
6.7
Many guests felt the quality did not match the price, especially with cleanliness issues.
Food and Beverage
8.2
Breakfast and food options were generally good.
Overall Experience
7.2
Overall experience mentions some positive aspects but significant issues noted with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:33

Property Description

Luxurious Accommodation
Indulge in comfort with air-conditioned rooms and flat-screen TVs for a relaxing stay.

Convenient Location
Explore nearby attractions like Menara Alor Setar and Aman Central Mall, both within walking distance.

Exceptional Service
Enjoy seamless hospitality with 24-hour front desk assistance and free WiFi throughout the property.

Book your stay at Royale Signature International Sdn Bhd for a memorable experience in Alor Setar.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The property requires a refundable security deposit of MYR 100 (per room) upon check-in via cash or credit card only. Tourism Tax of MYR 10 net per room per night will be imposed effective from 1st June 2017. This Tourism Tax applies to rooms booked by tourists holding International Passport and will not affect domestic tourist or Malaysian permanent residents holding a PR status.

Early check-in is available at an additional charge of MYR 100 from 07:00AM to 11:00 AM and MYR 50 from 11:00 AM - 02:00 PM and is subject to room availability. Late check-out is available at an additional charge of MYR 50 from 12:00PM to 03:00 PM and MYR 100 from 12.00 PM to 06:00 PM.

The property does not permit food from outside. For the safety and convenience of all our guests which will be inclusive of our effort to meet Shariah compliance requirements. We kindly request that no food and beverages be brought into our hotel rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 2468 reviews
Cleanliness: 5.2
Service: 7.7
Location: 8.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 6.7
Food and Beverage: 8.2
Overall Experience: 7.2
T
Thiyagaa • solo_traveller • my
7
Will patronize again
Pros:

The room ambiance.

Cons:

Toilet spacing to narrow.

2026-06-22 • via Nuitee
J
Jin Kim • solo_traveller • sg
6
Pros:

Good location

Cons:

The bathroom is not properly maintained. Occasional leaking from shower cubicle.

2026-06-21 • via Nuitee
N
Nuratiqah • solo_traveller • my
8
2026-06-19 • via Nuitee
A
Aarya • couple • au
1
2026-06-16 • via Nuitee
S
Sulaiman • solo_traveller • my
9
2026-06-16 • via Nuitee
A
annashaafeez • solo_traveller • my
9
2026-06-14 • via Nuitee
M
Muhd Naim • solo_traveller • my
6
2026-06-14 • via Nuitee
Z
zahrina • family_with_children • my
9
2026-06-06 • via Nuitee
A
Abdul Rahman • family_with_children • my
8
👍
Pros:

I like your hotel all staf very good and your conditions good

Cons:

Car parking not more

2026-06-05 • via Nuitee
S
Surhaizat bin su • solo_traveller • my
8
Selesa
Pros:

Harga yg murah

2026-06-04 • via Nuitee
S
Siti Aishah Binti • solo_traveller • my
9
Pros:

Bilik besar..

2026-06-03 • via Nuitee
F
Fatin • family_with_children • my
5
Don’t come to this hotel. Not worth your money
Pros:

Location

Cons:

No properly maintained room, the room was dusty. Pillow has unpleasant smell. Not to mentioned the toilet is so dirty and moldy

2026-06-01 • via Nuitee
H
Hazlen • couple • my
5
2026-06-01 • via Nuitee
C
Cheng Wah • solo_traveller • my
8
2026-06-01 • via Nuitee
S
Shah Rizal • solo_traveller • my
7
2026-05-31 • via Nuitee
D
DECHA • extended_group • th
10
Easy to find several kind of Halal food
Pros:

Near by Aman Central

Cons:

None

2026-05-31 • via Nuitee
A
AZLINA • solo_traveller • my
3
2026-05-31 • via Nuitee
F
FADHLIZA • couple • my
7
2026-05-30 • via Nuitee
M
Mawar Musfirah • family_with_children • my
2
Pros:

Hassle free check in and check out.

Cons:

I’m a regular guest during every Raya season but unfortunately this visit was extremely disappointing. The room carpet had a strong musty smell, while the bathroom was in unacceptable condition and clearly in need of deep cleaning. There was visible mould, filthy floors, a damaged shower head and a faulty flush with water constantly running. In addition, the bathtub had a sewage-like smell which made the overall experience very unpleasant. These issues are honestly very disappointing and far below the standards expected of a hotel.

2026-05-28 • via Nuitee
H
HASNAH BEE • couple • my
8
2026-05-27 • via Nuitee