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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Currency exchange
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Chapel/shrine
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Grocery deliveries
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Allergy-free room
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Public Bath
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Internet access
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Housekeeping on request
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Covered parking
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Property Description
Convenient Location
Mercy Hotel, located in Hanoi just 3.3 km from Hanoi Opera House, offers a central hub for exploring the city. Situated close to popular attractions, guests can easily immerse themselves in the vibrant culture of Hanoi.
Modern Amenities
With well-equipped guest rooms featuring air conditioning, flat-screen TVs, and free WiFi, Mercy Hotel ensures a comfortable stay for all guests. The shared lounge, private parking, and on-site restaurant add convenience and luxury to your experience.
Exceptional Service
Experience top-notch service at Mercy Hotel with a 24-hour front desk, airport transfers, and room service. The attentive staff and city views from the rooms guarantee a memorable stay in Hanoi.
Book your stay at Mercy Hotel now for a delightful and hassle-free experience in Hanoi.
Location
Guest Reviews
Staff were helpful and attentive. Hotel was quiet. Location was convenient for the international hospital but otherwise the neighbourhood was nothing special. It was fine, but I might try somewhere else next time
It was clean enough, but pretty aged and not super clean,some surfaces needed a wipe and lots of dust in corners. The bedsheets were clean though. Hotel was much more aged than the photos looked.
Be aware the snacks are not free.
Perfect.
Bedroom and bathroom are just perfect.
Well placed, near a lot of streetfood and market.
Hardly recommend!
around the hotel ,there are something to eat
The hotel is clean and the staff are very friendly and courteous. Will definitely come back.
· Excellent attention and service, all staff super polite, helpful and friendly. Hotel very clean, confortable and nice atmosphere. I recommend it 100%!
Nothing
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