Four Points Flex by Sheraton Shin Osaka

Hotels
•
Marriott
8.4 (2534 reviews)
7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011 , Osaka , JP
81-66306-6830

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Clean and neat
Good location
Friendly staff
Cons:
Small rooms
Limited breakfast options
Inconsistent cleaning

Categories

Cleanliness
8.33
Many reviews highlight cleanliness positively, but some mention issues with cleaning staff not being professional.
Service
9.1
Staff is generally described as friendly and helpful, with good communication in English.
Location
9.34
Multiple reviews emphasize the excellent location near transportation and amenities.
Room Quality
7.79
Rooms are often described as small and cramped, detracting from the overall experience.
Amenities
7.82
Some amenities are self-serve and limited, which may not meet expectations for a hotel of this brand.
Value for Money
8.78
Generally perceived as good value due to location, though prices were noted as high when booked later.
Food and Beverage
7.33
Breakfast options were repetitive and limited, receiving less favorable comments.
Overall Experience
8.7
While some aspects were disappointing, overall feedback suggests a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:59

Property Description

Experience the perfect blend of comfort and convenience at Four Points Flex by Sheraton Shin Osaka.

Unwind in Modern Guestrooms
Our 225 spacious guestrooms are designed for your relaxation, featuring flat-screen televisions, refrigerators, and private bathrooms. Enjoy complimentary toiletries and stay connected with free wireless internet access.

Savor Delicious Meals
Start your day with a hearty breakfast served daily at our restaurant, available from 6:30 AM to 10 AM. Treat yourself to delightful meals that cater to every palate, ensuring a fulfilling dining experience.

Convenient Amenities at Your Service
Enjoy a hassle-free stay with our 24-hour front desk, dry cleaning services, and a computer station for your business needs. With easy access to the city's attractions, you're never far from fun and excitement.

Book your stay at Four Points Flex by Sheraton Shin Osaka today for an unforgettable experience!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 2534 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.7
H
Hsuan-Jui • family_with_children • tw
8
Pros:

距離新大阪地鐵站很近，出站2分鐘即抵達

Cons:

牆壁有些髒汙

2026-03-13 • via Nuitee
N
Nagano • couple • jp
8
2026-03-12 • via Nuitee
史 • solo_traveller • tw
10
2026-03-12 • via Nuitee
I
Isabelle • couple • ca
8
Pros:

Abordable rapport qualité prix

Cons:

Difficile de trouver l’hôtel la première fois

2026-03-11 • via Nuitee
A
Andrea • extended_group • es
7
Limpia, muy cerca de la estación.
Pros:

Al lado de la estación, genial para dormir una noche y al día siguiente coger el tren. Muy limpio. Habitación y cama cómodas.

Cons:

Se escuchan mucho los trenes… pero si es para una noche está bien

2026-03-10 • via Nuitee
M
Miko • couple • jp
8
2026-03-09 • via Nuitee
F
FNU • solo_traveller • ca
10
2026-03-09 • via Nuitee
T
Tamara • solo_traveller • hu
10
Nice hotel near the railway station
Pros:

Great location for the railway station, clean room, friendly staff, free coffee. The room was small as usual in Japan, but good for two nights.

Cons:

No English language TV channels (BBC, CNN, Al Jazeera, something).

2026-03-08 • via Nuitee
N
NOBORU • solo_traveller • jp
8
2026-03-08 • via Nuitee
綾 • solo_traveller • jp
8
2026-03-07 • via Nuitee
N
Nurul Aishah • solo_traveller • my
9
Pros:

Near the station. Value for money.

Cons:

None

2026-03-07 • via Nuitee
C
Craig • couple • us
8
Fit our needs perfectly. Could have been a little more comfortable though with some more space
Pros:

Great location next to Shin Osaka. 5 min walk up some stairs though. Clean and comfortable. Coffee in the lobby, wonderful staff and easy check-in and checkout. Cheap eats next to entrance at Yayoikin. Two konbini around the corner and Komeda's coffe close by.

Cons:

A bit small, even for Japan standards.

2026-03-06 • via Nuitee
T
takeuchi • couple • jp
10
2026-03-06 • via Nuitee
S
Saki • solo_traveller • jp
7
2026-03-06 • via Nuitee
D
Damian • solo_traveller • be
7
2026-03-06 • via Nuitee
J
Jason • solo_traveller • ca
7
There are better choices in the area.
Pros:

Location is right next to the train station. Very convenient location. The rooms were clean and had everything you needed.

Cons:

The breakfast is in the restaurant on the first floor and really doesn’t have much to offer. The breakfast is very basic. You get a better breakfast at McDonalds.
The views from the hotel are not good.

2026-03-04 • via Nuitee
りんりん • solo_traveller • jp
10
また泊まりたいです
Pros:

駅から近い

Cons:

特にありません

2026-03-04 • via Nuitee
D
Daniel • couple • es
9
2026-03-04 • via Nuitee
S
SHIGERU • solo_traveller • jp
5
2026-03-03 • via Nuitee
A
Ann-Kristin • family_with_children • de
9
Feines sauberes Hotel zum guten Preis
Pros:

Super Lage, sehr sauber, freundliches Personal

2026-03-03 • via Nuitee