Four Points Flex by Sheraton Shin Osaka

Hotels
•
Marriott
8.4 (2534 reviews)
7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011 , Osaka , JP
81-66306-6830

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Clean and neat
Good location
Friendly staff
Cons:
Small rooms
Limited breakfast options
Inconsistent cleaning

Categories

Cleanliness
8.33
Many reviews highlight cleanliness positively, but some mention issues with cleaning staff not being professional.
Service
9.1
Staff is generally described as friendly and helpful, with good communication in English.
Location
9.34
Multiple reviews emphasize the excellent location near transportation and amenities.
Room Quality
7.79
Rooms are often described as small and cramped, detracting from the overall experience.
Amenities
7.82
Some amenities are self-serve and limited, which may not meet expectations for a hotel of this brand.
Value for Money
8.78
Generally perceived as good value due to location, though prices were noted as high when booked later.
Food and Beverage
7.33
Breakfast options were repetitive and limited, receiving less favorable comments.
Overall Experience
8.7
While some aspects were disappointing, overall feedback suggests a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:59

Property Description

Experience the perfect blend of comfort and convenience at Four Points Flex by Sheraton Shin Osaka.

Unwind in Modern Guestrooms
Our 225 spacious guestrooms are designed for your relaxation, featuring flat-screen televisions, refrigerators, and private bathrooms. Enjoy complimentary toiletries and stay connected with free wireless internet access.

Savor Delicious Meals
Start your day with a hearty breakfast served daily at our restaurant, available from 6:30 AM to 10 AM. Treat yourself to delightful meals that cater to every palate, ensuring a fulfilling dining experience.

Convenient Amenities at Your Service
Enjoy a hassle-free stay with our 24-hour front desk, dry cleaning services, and a computer station for your business needs. With easy access to the city's attractions, you're never far from fun and excitement.

Book your stay at Four Points Flex by Sheraton Shin Osaka today for an unforgettable experience!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 2534 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.7
G
Giulia • couple • it
9
Ottimo hotel vicinissimo ai mezzi
Pros:

Tutto: super vicina alla stazione della metropolitana Midosuji (ingresso 7 ad un minuto) e molto anche alla stazione degli Shinkansen (5 minuti a piedi). Stanza abbastanza grande per gli standard giapponesi, anche il bagno. Distribuite d’acqua ai piani, cambio completo ogni giorno. Rumore della ferrovia molto ridotto nonostante la vicinanza. Ottimo davvero

Cons:

L’unico minimo difetto: gli ascensori molto lenti, negli orari “di punta” a volte c’era da aspettare un po’

2026-06-06 • via Nuitee
M
Murata • couple • jp
7
2026-06-05 • via Nuitee
A
Andrew • solo_traveller • gb
9
Comfortable, clean, convenient and economic
Pros:

Perfect easy location for Osaka Shinkansen station, super easy check in and out. No frills but perfectly clean and comfortable, complimentary toiletries etc as a hotel of 10 x the price.

Cons:

Route from the station was outdoors under the bridge arches which may worry some people but not a big issue in Japan

2026-06-05 • via Nuitee
M
MEGUMI • family_with_children • jp
10
最後
Pros:

交通の便がとても良くて、移動しやすい。
またお荷物の預かりやスタッフの対応が良かった。

Cons:

特にないが、３人１部屋でお泊りできる部屋があると嬉しい。

2026-06-05 • via Nuitee
Y
YUKARI • solo_traveller • jp
10
2026-06-04 • via Nuitee
M
mariko • solo_traveller • jp
9
Pros:

清潔でスタッフの方も親切でした。

Cons:

場所が分かりにくかったです。

2026-06-04 • via Nuitee
E
Erkan • couple • tr
4
Çok kötü kokuyor du
Pros:

Kötü

Cons:

Küçük ve bakımsız

2026-06-03 • via Nuitee
N
Nohara • couple • jp
9
2026-06-02 • via Nuitee
H
HIDEKO • solo_traveller • jp
3
Pros:

駅から近い

Cons:

洗面台が狭い、便器の形状が使いにくい

2026-06-02 • via Nuitee
P
Penpilai • couple • th
7
พนักงานดูแลใส่ใจดี
Pros:

หาง่ายมาก ออกสถานีเดินลงบันไดก็เจอเลย(บันไดชันมาก)แต่มีทางออกหลายเส้นทาง

Cons:

มาครั้งแรกจะงงหน่อยเพราะเช็คอินชั้น2

2026-06-02 • via Nuitee
Y
YUMIHO • solo_traveller • jp
9
十分満足
Pros:

駅から近いこと。
バスルームにメイク用拡大鏡。
フリーのコーヒー。

Cons:

フロントが2階で、外への出入りが声かけワンクッションだけなんだけどちょっとだけ面倒。
近過ぎて電車の音。

2026-06-02 • via Nuitee
S
Sandra.N. • solo_traveller • it
9
Pros:

Facilità di accesso, vicinanza metro e treno

Cons:

Niente

2026-06-01 • via Nuitee
O
Okumura • solo_traveller • jp
8
ライブでのひとり旅だったのですがとてもよいホテルでした
Pros:

宿泊翌日に帰りの新幹線の時間前まで荷物を預かっていただけたのがほんとにすごく助かりました
荷物の心配がなく観光に出かけることができました
新大阪駅のすぐ近くだったのでまたライブとか大阪に行くことがあればぜひ予約しようと思いました

Cons:

高層階だったためか？車、バイクとかの音が少し気になりました

2026-06-01 • via Nuitee
T
Tony • solo_traveller • au
10
Pros:

Location next to Shin-Osaka station, clean, comfortable for overnight short stays, multiple convenience stores located downstairs, Hotel is next to the train line, however I did not hear any trains at all.

Cons:

Location

2026-06-01 • via Nuitee
A
Amy • solo_traveller • jp
7
Convenient and comfy
Pros:

It was very conveniently located next to the Shin-Osaka station.

Cons:

The bathroom had a smell of pee, even after flushing it multiple times. It made it unpleasant to use the bathroom. but all other amenities were great.

2026-05-31 • via Nuitee
C
carlo • solo_traveller • it
8
2026-05-31 • via Nuitee
Y
Yiğit • solo_traveller • tr
9
2026-05-31 • via Nuitee
S
Saida • couple • it
10
Perfetto
Pros:

A pochi passi dalla metro, reception aperta 24h, lombi o a fianco, struttura pulita e molto carina, bagno grande rispetto alla media giapponese!

2026-05-31 • via Nuitee
R
RITSUKO • couple • jp
9
Pros:

新しくてキレイでした
ベッドも寝心地よかった

Cons:

少し狭い

2026-05-30 • via Nuitee
R
Riri • solo_traveller • nl
6
It was pretty easy for a one dag stay
Pros:

The convenience mext to the station.
For one day before going to the airport ita ideally

Cons:

The location !! It was hard to find so had to go up allot of stairs with my suitcase

2026-05-29 • via Nuitee