Four Points Flex by Sheraton Shin Osaka

Hotels
•
Marriott
8.4 (2534 reviews)
7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011 , Osaka , JP
81-66306-6830

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Clean and neat
Good location
Friendly staff
Cons:
Small rooms
Limited breakfast options
Inconsistent cleaning

Categories

Cleanliness
8.33
Many reviews highlight cleanliness positively, but some mention issues with cleaning staff not being professional.
Service
9.1
Staff is generally described as friendly and helpful, with good communication in English.
Location
9.34
Multiple reviews emphasize the excellent location near transportation and amenities.
Room Quality
7.79
Rooms are often described as small and cramped, detracting from the overall experience.
Amenities
7.82
Some amenities are self-serve and limited, which may not meet expectations for a hotel of this brand.
Value for Money
8.78
Generally perceived as good value due to location, though prices were noted as high when booked later.
Food and Beverage
7.33
Breakfast options were repetitive and limited, receiving less favorable comments.
Overall Experience
8.7
While some aspects were disappointing, overall feedback suggests a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:59

Property Description

Experience the perfect blend of comfort and convenience at Four Points Flex by Sheraton Shin Osaka.

Unwind in Modern Guestrooms
Our 225 spacious guestrooms are designed for your relaxation, featuring flat-screen televisions, refrigerators, and private bathrooms. Enjoy complimentary toiletries and stay connected with free wireless internet access.

Savor Delicious Meals
Start your day with a hearty breakfast served daily at our restaurant, available from 6:30 AM to 10 AM. Treat yourself to delightful meals that cater to every palate, ensuring a fulfilling dining experience.

Convenient Amenities at Your Service
Enjoy a hassle-free stay with our 24-hour front desk, dry cleaning services, and a computer station for your business needs. With easy access to the city's attractions, you're never far from fun and excitement.

Book your stay at Four Points Flex by Sheraton Shin Osaka today for an unforgettable experience!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 2534 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.7
H
Hansalak • couple • th
8
Good for solo travelers
Pros:

A few walking minutes to Shin Osaka station. Nice and cozy room for solo travelers.

Cons:

Room is a bit old.

2026-04-18 • via Nuitee
G
Gianluigi • couple • it
8
Comodo
Pros:

La vicinanza alla stazione Shin Osaka e alla metro

Cons:

Pur essendo vicinissimo alla stazione non è così facile da raggiungere, soprattutto di sera, causa la grandezza della stessa ed il groviglio di strade che la circondano (confonde anche Google Maps) sarebbe meglio che la struttura inserisse indicazioni dettagliate.
Prezzo un pó alto (anche se nella media)a mio avviso rispetto alla qualitá

2026-04-18 • via Nuitee
M
MAYUMI • solo_traveller • jp
10
2026-04-18 • via Nuitee
松野 • solo_traveller • jp
8
2026-04-17 • via Nuitee
C
Csaba • couple • hu
8
A good option for a few days if you want to be close to the railway station to facilitate travel
Pros:

Nice little hotel very close to Shin-Osaka Station (5 min walk) with new, clean facilities, including a big comfy lobby with a panoramic window letting in lots of natural light. The staff was very kind, friendly and helpful. There is small self-service restaurant right next to the hotel used mostly by local people with cheap but delicious food. You need some basic Japanese to manage in the restaurant though.

Cons:

The room was quite small for two people, it was not so comfortable with two big suitcases, and a bit noisy due to the close proximity of the railway line that runs right next to the hotel.

2026-04-17 • via Nuitee
A
Ayaz • family_with_children • se
8
2026-04-16 • via Nuitee
T
TOMA • couple • jp
8
2026-04-16 • via Nuitee
Y
Yılmaz • couple • tr
10
2026-04-16 • via Nuitee
M
marsha • solo_traveller • il
7
Pleasant stay
Pros:

Location near the central railway station

Cons:

The breakfast was poor and only Japanese
The receptionists didn’t know English

2026-04-15 • via Nuitee
J
Joey • couple • my
10
Clean and simple.
Pros:

The location, clean and tidy environment. Minimalist.

Cons:

Nothing

2026-04-15 • via Nuitee
E
ERIKO • solo_traveller • jp
8
結構快適
Pros:

一階にやよい軒が併設されてて朝食をそこで食べられるのが良かった。

Cons:

特になし

2026-04-15 • via Nuitee
T
thi lan • solo_traveller • pf
8
Pros:

Bien situé pour tous les déplacements en direction de Kyoto, Kobe...et les villes aux alentours. De nombreux restaurants à proximité, ainsi que les petits commerces . Très bon point de chute pour la découverte du Kansai.

2026-04-14 • via Nuitee
M
misaki • solo_traveller • us
10
2026-04-13 • via Nuitee
O
Okada • solo_traveller • jp
5
2026-04-12 • via Nuitee
T
Takenori • solo_traveller • jp
10
素晴らしい
Pros:

全て

Cons:

なし

2026-04-12 • via Nuitee
B
Britt • family_with_children • au
7
2026-04-10 • via Nuitee
Y
yena • couple • kr
8
6번 출구 찾기가 어렵지만 출구만 찾으면 좋다
Pros:

전철과 온도를 보여주는 전광판뷰가 아주 맘에 들었습니다 전철 지나가는 소리도 그닥 신경쓰이지 않을 정도

Cons:

아침식사를 할 수 있는 1층 식당 직원의 태도가 몹시 별로였다~~

2026-04-10 • via Nuitee
D
Denise • couple • us
8
Convention
Pros:

It was good.

Cons:

I wish booking.com had included a map.

2026-04-09 • via Nuitee
H
Harald • family_with_children • se
9
centralt i osaka nära stationen shin osaka
Pros:

rent trevlig personal fräscht

Cons:

små rum

2026-04-08 • via Nuitee
S
SAKIKO • family_with_children • jp
10
Pros:

ホテル周辺に色々あるのでアクセスしやすく便利だと思います。
良い旅行になりました。

2026-04-08 • via Nuitee