Four Points Flex by Sheraton Shin Osaka

Hotels
•
Marriott
8.4 (2534 reviews)
7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011 , Osaka , JP
81-66306-6830

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Clean and neat
Good location
Friendly staff
Cons:
Small rooms
Limited breakfast options
Inconsistent cleaning

Categories

Cleanliness
8.33
Many reviews highlight cleanliness positively, but some mention issues with cleaning staff not being professional.
Service
9.1
Staff is generally described as friendly and helpful, with good communication in English.
Location
9.34
Multiple reviews emphasize the excellent location near transportation and amenities.
Room Quality
7.79
Rooms are often described as small and cramped, detracting from the overall experience.
Amenities
7.82
Some amenities are self-serve and limited, which may not meet expectations for a hotel of this brand.
Value for Money
8.78
Generally perceived as good value due to location, though prices were noted as high when booked later.
Food and Beverage
7.33
Breakfast options were repetitive and limited, receiving less favorable comments.
Overall Experience
8.7
While some aspects were disappointing, overall feedback suggests a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:59

Property Description

Experience the perfect blend of comfort and convenience at Four Points Flex by Sheraton Shin Osaka.

Unwind in Modern Guestrooms
Our 225 spacious guestrooms are designed for your relaxation, featuring flat-screen televisions, refrigerators, and private bathrooms. Enjoy complimentary toiletries and stay connected with free wireless internet access.

Savor Delicious Meals
Start your day with a hearty breakfast served daily at our restaurant, available from 6:30 AM to 10 AM. Treat yourself to delightful meals that cater to every palate, ensuring a fulfilling dining experience.

Convenient Amenities at Your Service
Enjoy a hassle-free stay with our 24-hour front desk, dry cleaning services, and a computer station for your business needs. With easy access to the city's attractions, you're never far from fun and excitement.

Book your stay at Four Points Flex by Sheraton Shin Osaka today for an unforgettable experience!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 2534 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.7
K
koji • solo_traveller • jp
8
快適
Pros:

施設も部屋もキレイでスタッフの対応はとても良かったです。駅も近いので利便性は抜群に良いと思います。

Cons:

なし

2026-07-04 • via Nuitee
M
Makoto • solo_traveller • jp
7
Pros:

駅に近く、コンビニもすぐ。
部屋が清潔。
チェックアウトが楽。

Cons:

電車の音が小さいが聞こえる。
机の明かりが少し暗い。作業するには向かない。
エレベーターがタバコの匂いがしました。

2026-07-04 • via Nuitee
G
Glauber • solo_traveller • br
7
2026-07-04 • via Nuitee
F
FUKUDA • solo_traveller • jp
8
2026-07-03 • via Nuitee
R
Ryo • solo_traveller • jp
8
2026-06-30 • via Nuitee
C
Corisse • family_with_children • au
9
Comfortable and convenient to Shin-Osaka station
Pros:

We only stayed one night after a long flight but the beds were comfortable - not too hard which is good for a Westerner in Japan.
Breakfast was lovely with traditional Japanese options.

2026-06-30 • via Nuitee
M
Maria • couple • es
10
Ubicación excelente!
Pros:

Personal muy amable, ubicacion fantàstica, a dos minutos de la estacion Shin-Osaka, la habitacion estaba genial

2026-06-30 • via Nuitee
R
Ruth Joy • couple • ae
10
Definitely going back!
Pros:

Clean, nice staff and good location…

Cons:

Small space

2026-06-30 • via Nuitee
Y
yui • solo_traveller • jp
7
2026-06-30 • via Nuitee
M
Ma Kriscel • solo_traveller • qa
8
2026-06-30 • via Nuitee
E
Eric • solo_traveller • us
7
2026-06-29 • via Nuitee
麻椰 • solo_traveller • jp
7
2026-06-29 • via Nuitee
Y
yukihiro • solo_traveller • jp
10
2026-06-28 • via Nuitee
K
Kazutoshi • solo_traveller • jp
7
2026-06-28 • via Nuitee
S
Sophie • solo_traveller • gb
9
Pros:

Super convenient and lovely staff. Very easy to leave bags on last afternoon before travelling out of Osaka

Cons:

It's a no frill business hotel, and room was a little tight. For two nights it was absolutely fine

2026-06-28 • via Nuitee
O
OKU • solo_traveller • jp
8
Pros:

急遽当日ホテルとったんですが､スタッフの方が親切で対応してくださりよかったです。また大阪行くとき、泊まりたいと思いました。

2026-06-28 • via Nuitee
O
okubo • solo_traveller • jp
10
2026-06-28 • via Nuitee
S
saki • couple • jp
8
2026-06-27 • via Nuitee
C
Chin chu • couple • tw
9
2026-06-26 • via Nuitee
C
Chin chu • couple • tw
9
是一間以旅人為尊的方式對待，各項設施都很貼心
Pros:

房間設施，

Cons:

無

2026-06-26 • via Nuitee