Four Points Flex by Sheraton Shin Osaka

Hotels
•
Four Points Express
8.4 (2990 reviews)
7-5-15 Nishinakajima, Yodogawa-ku , Osaka , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and neat
Good location
Friendly staff
Cons:
Small rooms
Limited breakfast options
Inconsistent cleaning

Categories

Cleanliness
8.33
Many reviews highlight cleanliness positively, but some mention issues with cleaning staff not being professional.
Service
9.1
Staff is generally described as friendly and helpful, with good communication in English.
Location
9.34
Multiple reviews emphasize the excellent location near transportation and amenities.
Room Quality
7.79
Rooms are often described as small and cramped, detracting from the overall experience.
Amenities
7.82
Some amenities are self-serve and limited, which may not meet expectations for a hotel of this brand.
Value for Money
8.78
Generally perceived as good value due to location, though prices were noted as high when booked later.
Food and Beverage
7.33
Breakfast options were repetitive and limited, receiving less favorable comments.
Overall Experience
8.7
While some aspects were disappointing, overall feedback suggests a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:59

Property Description

City Views and Convenient Location
Nestled in Osaka, UNIZO INN Shin-Osaka offers captivating city views and is just a stone's throw away from Eki Marche Shin-Osaka. With Shin Osaka Station a mere 5-minute walk, convenience is at your doorstep.

Modern Amenities for Comfort
Enjoy air-conditioned rooms equipped with all essentials including a flat-screen TV, safety deposit box, and a private bathroom with a bidet. The bilingual staff is ready to assist with local tips ensuring a seamless stay.

Nearby Attractions and Accessibility
Explore nearby attractions like Yamaguchi Honcho Park and Shin-Osaka Marunouchi Building Annex. With Itami Airport in close proximity, UNIZO INN Shin-Osaka is the perfect hub for your Osaka adventures. Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Location

Guest Reviews

8.4
Based on 2990 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.7
S
SHIGERU • solo_traveller • jp
7
2026-10-24 • via Nuitee
M
MEGUMI • solo_traveller • jp
5
Pros:

清掃など行き届いている事が感じられてとても良かったです
寝具なども清潔感があり良かったです

Cons:

個人的な事情ですが、香料に敏感な体質で具合が悪くなることもある為フロントフロアや使わせていただいたお部屋などにルームフレグランスの施しがされていて今回は軽い鼻炎ほと軽い頭痛などですみましたが、どうか香料で困る人がいても無香料で困る人はいない事を知っていただけたらと思いこちらに書かせていただきました。他のサービスはとても良いホテルだと感じました。

2026-10-24 • via Nuitee
Y
YUUSEI • couple • jp
10
2026-10-24 • via Nuitee
H
HIDETO • solo_traveller • jp
9
立地の良さ！
Pros:

新大阪駅から徒歩3分と立地は最高。
また施設も新しくとても快適に過ごすことが出来た。

Cons:

朝食はビュッフェ形式ではなく、メニューからの選択形式なのでビュッフェ形式が良い人にはちょっと物足りないないかもしれない。

2026-10-23 • via Nuitee
T
takashima • solo_traveller • jp
8
2026-10-22 • via Nuitee
J
Jorge • extended_group • es
8
2026-10-22 • via Nuitee
T
Trinidad • couple • ph
10
Very good breakfast
Pros:

Very near Shinkansen, JR and Metro

Cons:

None

2026-10-22 • via Nuitee
M
MARUME • solo_traveller • jp
8
2026-10-21 • via Nuitee
S
Simon • solo_traveller • ch
6
2026-10-20 • via Nuitee
K
KONDO • solo_traveller • jp
6
2026-10-19 • via Nuitee
O
osanai • solo_traveller • jp
8
2026-10-19 • via Nuitee
S
SUMIYO • extended_group • jp
8
GOOD!
Pros:

清潔感のある綺麗なホテルでした

Cons:

BSの視聴の方法がわからなかった

2026-10-18 • via Nuitee
L
Loyola • couple • ae
9
Pros:

Good location, a few minutes walk from the central exit of Shin Osaka station. We had a comfortable and pleasant stay.

Cons:

Nothing to dislike.

2026-10-17 • via Nuitee
H
HIROKI • couple • us
10
2026-10-17 • via Nuitee
H
HIROSHI • solo_traveller • jp
7
2026-10-16 • via Nuitee
Y
YASUYOSHI • couple • jp
10
2026-10-16 • via Nuitee
R
Rudolf • couple • de
5
2026-10-15 • via Nuitee
M
MASATOMO • solo_traveller • jp
5
微妙
Pros:

料金が比較的お得。

Cons:

駅からたどり着くのが大変だった。すぐ近くなのに駅施設とか道路とかを迂回するのに苦労した。
チェックイン時のフロント(外国の方？)の手際が悪い。

2026-10-15 • via Nuitee
K
Kayoko • solo_traveller • jp
8
Pros:

駅が近く、セキュリティもしっかりしていたこと

2026-10-15 • via Nuitee
L
LITING • couple • tw
10
Pros:

早餐採套餐方式選擇,足夠吃飽。服務人員服務態度好

Cons:

無

2026-10-14 • via Nuitee