Children allowed

Facilities

Non-smoking rooms
Terrace
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Packed lunches
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Great staff
Cozy atmosphere
Cons:
Noisy from street
Small rooms

Categories

Cleanliness
8.65
Cleanliness was noted as an issue due to poor soundproofing and other minor concerns.
Service
9.62
Staff were frequently praised for their friendliness and service quality.
Location
10
Centrally located, convenient to restaurants and attractions.
Room Quality
8.61
Rooms were described as cozy and well decorated, but some guests mentioned they were smaller than expected.
Amenities
9.14
Amenities were good, though some mentioned a lack of options during breakfast.
Value for Money
9.1
Some felt the hotel was overpriced, impacting perceived value.
Food and Beverage
9.65
Breakfast and food options received positive feedback for quality and variety.
Overall Experience
9.65
Overall, guests had a wonderful experience, enjoying their stay despite a few minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:05

Property Description

Vintage Atmosphere and Garden Views
Experience a stay at Vinnhaus, a fully-renovated historical house in Puerto Natales' city centre. Enjoy the vintage atmosphere and relax in the garden surrounded by native plum trees. Some rooms offer picturesque views of the garden or city, providing a unique accommodation experience.

Convenient Location and Tour Desk
Situated just 100 metres from Puerto Natales' main square, Vinnhaus offers easy access to nearby amenities, including a supermarket and the national History Museum. The property also features a tour desk to help guests plan their adventures in the area.

Accessible to Attractions and Transportation
With a 5-minute drive to the bus terminal and a 10-minute drive to Teniente Julio Gallardo airport, Vinnhaus ensures convenient travel arrangements. Explore Torres del Paine National Park, located just a 2-hour drive away, and discover ATMs, agencies, bars, restaurants, and more in the hotel's surroundings.

Book your stay at Vinnhaus for a memorable vintage experience in Puerto Natales!

Important information:

Please note that Vinnhaus does not provide a kitchen for cooking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

9.3
Based on 305 reviews
Cleanliness: 8.65
Service: 9.62
Location: 10
Room Quality: 8.61
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 9.65
Overall Experience: 9.65
E
Edison • solo_traveller • cl
10
Pros:

Servicio y amabilidad

Cons:

Nada

2026-04-24 • via Nuitee
E
Edison • solo_traveller • cl
10
Pros:

Muy bonito y cómodo

Cons:

Nada

2026-04-22 • via Nuitee
J
José Carlos • solo_traveller • br
9
Um lindo e aconchegante hotel vintage!
Pros:

A localização e a decoração do hotel são espetaculares. É um hotel pequeno, mas muito aconchegante com ambientes muito bonitos e agradáveis. Os funcionários e o próprio dono foram muito amáveis durante toda nossa estadia.

Cons:

O isolamento acústico entre os quartos deixou a desejar, pois se ouve muito a movimentação no quarto vizinho.

2026-04-16 • via Nuitee
E
Emily • couple • gb
10
Great place to stay in Puerto Natales!
Pros:

Amazing place to stay! Beautiful hotel, very friendly and helpful staff, and central location!

Cons:

Nothing to dislike

2026-04-12 • via Nuitee
D
deirdre • couple • gb
9
A welcoming, luxurious peaceful place to stay
Pros:

We thoroughly enjoyed our stay at Vinnhaus. Great staff particularly Estefanía was so welcoming, cool and helpful. Breakfasts were great , bathroom and room amazing. It was a highlight!

Cons:

Nothing

2026-04-12 • via Nuitee
O
Oliver Beck • couple • gb
10
A beautiful place to stay
Pros:

The room and breakfast area were beautiful. The location was perfect in the center of Puerto Natales. The staff were also very friendly

2026-04-06 • via Nuitee
R
Roman • extended_group • us
10
2026-04-03 • via Nuitee
R
Roman • couple • us
10
2026-04-03 • via Nuitee
C
Chris • couple • us
9
2026-04-01 • via Nuitee
Y
yossi • couple • il
10
Pros:

מלון בוטיק מעוצב באופן יוצא דופן צוות נהדר ובמקום מרכזי.מומלץ בחום

2026-03-26 • via Nuitee
A
Abdulla • couple • ae
10
Pros:

Very beautiful place , cozy , well furnished, clean good internet friendly staff

2026-03-24 • via Nuitee
N
Nicole • couple • de
7
2026-03-22 • via Nuitee
S
Susan • solo_traveller • au
10
Perfect comfort and position
Pros:

This is a real home away from home with extra designer touches…so lovely

Cons:

Nothing

2026-03-22 • via Nuitee
J
Jennifer • couple • us
10
Great hotel
Pros:

We stayed here before and after completing the W-trek. The room was very comfortable, the breakfast was great, the hotel was walking distance to everything in town, and the hosts were wonderful. Would definitely stay here again.

Cons:

Nothing

2026-03-18 • via Nuitee
F
Filip • couple • be
10
GREAT
Pros:

Fantastische plaats. Zeer stijlvol ingericht, heeeeerlijk ontbijt, super vriendelijke mensen en onthaal. Echte aanrader. Dankjewel Vinnhaus voor de heerlijke tijd dat we bij jullie mochten verblijven. 😻

2026-03-18 • via Nuitee
G
Gail • solo_traveller • ca
10
Highly Recommend
Pros:

The location was center of town, so easy to walk to all the restaurants and shops. However, when you enter the hotel, you feel like you are in the country with gardens. The atmosphere is elegant and tasteful. The inside of both the room and main area has the feel of inside a heritage home. Such a big surprise from the outside. Everything about this hotel makes you feel pampered. We used the same day laundry service. It was affordable and they handled my Marino wool sweater expertly. The breakfast was lovely with hot and cold choices and ample servings. The coffee was excellent.
The staff was friendly and offered help when needed. Always greeting you with a smile and wanted to know how your day was.
Our room was serviced daily if we wanted, or they were fine allowing us to relax and skip the service. Highly recommend this hotel.

Cons:

Only thing was that there was a light that turned on automatically overhead as you entered the room. This was appreciated in the evening when returning from dinner, but not so much in the middle of the night while going to the bathroom.
Other than that, there was nothing I would complain about.

2026-03-06 • via Nuitee
E
Elizabeth • couple • cl
10
Pros:

Todo muy limpio, cuidando todos los detalles sin duda es una experiencia que te transporta en el tiempo y todo el personal trabaja para hacerte sentir único. Muy recomendable

2026-03-02 • via Nuitee
S
SYU LUN • family_with_children • tw
10
2026-02-23 • via Nuitee
J
John • couple • us
10
2026-02-10 • via Nuitee
M
Michael • couple • nl
10
Vinnhaus is a classy oasis of calm and comfort in Chile’s rugged Patagonian region.
Pros:

We liked the sumptuous decor, helpful staff, modern conveniences, and lovely breakfast.

2026-02-09 • via Nuitee