Harbourside Resort, a New Hotel Collection Property

Nice and clean. Awesome family waterpark! Good value!

Very good

Lovely location, great apartment, second visit, would do it again in an instant.

Thought it was a hotel.. it was a time share. Consistently asked you to join. Groups of people go by your room. Have to park across street and you have to get your own towels.

We had a 1 bedroom suite that overlooked the water park. Large balcony. Very clean. We loved our room. There is also a sundeck on the 5th floor that was fantastic to watch the sunset. Kids loved the waterpark especially the fast slide. Will definitely stay again.

Family Friendly/ Great Location

I liked how convenient the location was to the beach and water park. I did not like how moldy and dirty the bathrooms were and rooms. Parking was another problem. Especially travelling with infants. But good location

We had a Beautiful 2bdr apartment, very spacious clean and huge. Highly recommend to those who are planning to go with families

Very spacious 2bd 2bth room. This is our 2nd time going and love it. The kids love the water park/pool area

I didn’t like that we were locked out of our room for one hour.

Harbor park and Indian rocks beach can’t beat the views in a spacious clean room.

I am not one to write bad reviews but this was crazy. The pros first---great location near restaurants and beach and a nice waterpark
Cons--The bathroom definitely needed a deep cleaning, the shower had mold and the shower walls were just "spot caulked" leaving me to assume covering up mold. There was way too much smoking on the balconies around us, cigarettes, pot, cigars, everything. I don't care what people do but there should be a dedicated area to smokers,even tho they say smoke free property, we could barely sit out on the balcony it was so bad and would go back in the room smelling like smoke. They need to make a rule for parents/guardians to watch their kids at the waterpark. I saw kids running and playing in the water and on slides as young as if I had to make a guess, 4 or 5 years old. Way too many bad things can happen way too quick! Also, only 1 free pass to the waterpark. If more than one person in the room, you need to pay for everyone else. Lastly, as an FYI they are trying to get you to sign up for timeshare/vacation club presentation. They should state that on hotels.com

Overall our trip was wonderful, the units nice but could use fresh paint. There was a major safety hazard as one of the outlets had a metal outlet socket plug sticking out/ broken inside. Other then that the experience was great as well as the staff. The water park was a nice add although a little overwhelming as some guest have to pay. The pool area is open to guest after 6pm for those who dont want to pay the additional fee. The shops around the property were great. There's live music everyday at 6pm from the venue across the hotel. Plenty of bars and restaurants to eat from. Bait shop less then 5 min away. Beach is a block and a half away.

Pool hours were not conducive for families not wanting to pat fir the water park.

Pool only was suffice! For my family and I.

Yet it said 10-6 pm you must purchase a 23.00 wrist band, Ridiculous!!!!

Great service and very nice place to stay!! Definitely will be coming back.

Nice and clean good view me and the wife will be back. The only thing we didn't like that water splash close early but everything else we love it. We will be back September 10 on my wife birthday.

Great accomidations..having the water park connected was the bonus. Rented the 2 bedroom condo and it was huge!! Tons of room for the kids and adults. Would definitely stay there again for longer next time!

Close to beach.

The 1 bdrm condo was serviceable. Nice space inside. The beds were very loud. Need replacing. Liked view on balcony to waterpark. TV screen was pink, but maintenance brought in a new one quickly. That was nice. The floors in condo were terribly dirty. Our feet were black by the end of the day. Seems that they sweep unit but don't mop them. For the price expected something a little more upscale. All in all, still had a good time though.

Nice area, friendly staff, great water park, but the rooms were worn down and need updating.