InterContinental Hanoi Landmark72 by IHG

Hotels
InterContinental Hotels & Resorts
9.6 (365 reviews)
Keangnam Hanoi Landmark Tower, Plot E6, Cau Giay Urban Area , Yen Hoa Ward , Hanoi , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service and staff
Spacious and comfortable rooms
Excellent food options
Cons:
Bidet in toilet was not functioning
Location somewhat far from city centre

Categories

Cleanliness
9.4
Generally clean with no major complaints; however, one mention of a bidet issue.
Service
9.9
Staff received numerous compliments for professionalism and attentiveness.
Location
9.4
While somewhat far from city center, location near business areas and beautiful views were noted.
Room Quality
9.9
Rooms were noted as spacious, comfortable, and well-maintained.
Amenities
9.4
Extensive facilities including a well-maintained gym and large club lounge.
Value for Money
9.4
Competitive pricing given the quality of offered services and amenities.
Food and Beverage
9.4
Breakfast and lounge meals were praised for variety and quality.
Overall Experience
10
Overall positive experiences with several memorable moments highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:52

Property Description

Luxurious 5-Star Stay in Hanoi

Stunning Amenities: Enjoy the outdoor swimming pool, fitness center, and bar at InterContinental Hanoi Landmark72, an IHG Hotel.

Culinary Delights: Indulge in a variety of cuisines at the on-site restaurant, offering American, Chinese, and British dishes, with special dietary options available.

Relaxation and Convenience: Unwind in the sauna, take advantage of the 24-hour front desk, and explore nearby attractions like My Dinh Stadium and Vietnam Museum of Ethnology.

Experience luxury and comfort at InterContinental Hanoi Landmark72, an IHG Hotel. Book your stay now for an unforgettable experience.

Important information:

For bookings with breakfast, dinner package or Club Lounge access included, benefits apply to a maximum of 2 registered adults sharing the same room.

Additional charges for children from 6 years old apply as per hotel policy.

If only 1 guest is registered at check-in, extra guest/child charges will apply at the public rate.

The spa is currently closed until further notice.Spa/wellness center is closed from 2026-05-31 until 2026-03-19

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 339,281 per person per night when using an existing bed.
    People no matter the age stay for VND 1,175,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 365 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 9.9
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 10
E
Escape67613798406 Business
10
5 star service
Pros:

Excellent service of all 5 star hotels in Hanoi that I have experienced.

Ms Hang, Chi, and Dieu are really friendly with guest.

2026-05-30 via Tripadvisor
S
Sceats couple au
10
2026-05-30 via Nuitee
R
risivav Business
10
A MUST VISIT
Pros:

True hospitality at its finest. The culinary experience was exceptional, with breakfast, conference tea breaks, lunch and dinner all beautifully executed. The “insider experience” was a highlight, especially the opportunity to enjoy a variety of authentic Vietnamese coffee during the tea breaks.
The room offered a stunning view and was impeccably clean. Thoughtful touches such as the turn-down service, amenities, and fresh roses made the stay even more special.I truly loved every detail.
I thoroughly enjoyed my time in Hanoi. While the hotel is located a bit further from the Old Quarter, the vibrant and bustling atmosphere is very much part of the city’s charm. Coming from a developing country, I could appreciate that the lively energy particularly the endless stream of motorbikes—is simply part of Hanoi’s unique culture .Traveling to Hanoi or anywhere in Vietnam is an incredibly worthwhile experience, rich in culture and discovery.

2026-05-25 via Tripadvisor
C
Claudia extended_group ca
10
2026-05-25 via Nuitee
S
Susumu couple vn
10
最高のラグジュアリー感を得られます
Pros:

ラウンジアクセスのベネフィットが大きい。

Cons:

特になし

2026-05-23 via Nuitee
A
Aysha solo_traveller gb
10
Pros:

We were scammed by a different so called 5 star hotel, so we checked out early and checked into the intercontinental. This hotel was great and actually a 5 star- clean, comfy, staff were courteous and the best was the breakfast, such a variety!

Cons:

The location is far from the old town and tourist sites but we were fine with getting a grab in the morning, spending time in the main touristy area and then returning in the evening.

2026-05-18 via Nuitee
Y
Yo Ju solo_traveller tw
10
2026-05-15 via Nuitee
I
I7106LOninat Friends getaway
10
Great Location, Clean Rooms, and Friendly Staff
Pros:

I had a very pleasant stay at the InterContinental Hanoi. The rooms were spacious, comfortable, and very clean, with beautiful views and great amenities. The view was just amazing. 63rd floor, WOW something new and we don't have in Fiji :).
Overlooking the busy day and light life of Hanoi. The location is excellent — peaceful and convenient for getting around the city. The staff provided outstanding service throughout the stay, always friendly, professional, and helpful. Also, the facilities provided, was just great, Spa, the Pool and Sauna. Cleanliness was maintained to a high standard in both the rooms and common areas. The hotel was surprisingly quiet and relaxing, making it easy to rest well.

Highly recommended.

2026-05-14 via Tripadvisor
A
annagP197KB Business
10
It is the Staff that make the big difference!
Pros:

Simply perfect, the level of hospitality was just wonderful. I was there for a conference and had a wonderful time. The room is spacious, the amenities are absolutely luxurious but the staff makes the whole difference. From the concierge to reception, the restaurant staff, and everyone was so hospitable and helpful. The speed of service is unmatched. Thank you everyone!

2026-05-13 via Tripadvisor
Y
Yiping couple de
8
Pros:

夜景

Cons:

浴室很滑,週末附近有活動,音樂持續到晚上12點多在67樓也非常的大聲

2026-05-11 via Nuitee
S
Sang Uk solo_traveller vn
10
2026-05-01 via Nuitee
T
Tomonori solo_traveller vn
9
2026-05-01 via Nuitee
P
Penangkia1976 Business
10
Warm Service, Great Food & A Stay Worth Coming Back For
Pros:

From the moment I arrived, I had such a great stay at InterContinental Landmark72 Hanoi.

The service really stood out, warm, attentive and always genuine without feeling over the top. The front office team deserves a special shoutout; they were so well-mannered, welcoming and helpful from check-in all the way through my stay. Honestly, everywhere I went in the hotel, the staff were friendly and approachable, which made the whole experience feel very comfortable and easy.

The room was spotless and very well maintained, clean, comfortable and a really nice space to come back to after a long day. Housekeeping did a great job keeping everything in perfect condition.

Food-wise, I was impressed... Both breakfast and lunch were excellent. There was a great selection, everything was fresh and you could really tell there was attention to quality. From local dishes to international options, it never felt repetitive and there was always something to look forward to. It definitely made a difference to my stay I honestly couldn’t get enough, even on the morning I had to leave.

All in all, it’s the little things done really well that made this stay special. Big kudos to the entire team for such a memorable experience. Would definitely love to come back again.

2026-04-30 via Tripadvisor
J
jitjotes Couples
10
We would definitely consider to stay here again one of these days.
Pros:

Experience was great. Full service minded staff that cares for your needs.
Room is very clean. Staff were very polite, friendly, attentive service and well spoken English. The lounge staff name was Chau Dieu and Check in staff name Lan Dieu.

2026-04-27 via Tripadvisor
C
Culture27655596501 Family
10
Exceptional Teppanyaki Experience with Chef Lâm
Pros:

We had a wonderful experience at Stella Teppanyaki, thanks to Chef Lâm. The food was top quality—fresh, flavorful, and beautifully prepared right in front of us.

What made the evening truly special was Chef Lâm’s kindness and attentiveness. We were dining with a child and a pregnant woman, and he went above and beyond to make sure everyone felt comfortable and well taken care of.

Great food, great service, and a warm, thoughtful atmosphere. Highly recommend!

2026-04-25 via Tripadvisor
P
Perry solo_traveller us
10
2026-04-23 via Nuitee
N
Nguyen couple vn
10
Tuyệt vời.
Pros:

Vị trí. Sạch

Cons:

Gửi xe mỗi lần lấy xe đều phải có vé miễn phía

2026-04-18 via Nuitee
S
Stefan family_with_children pl
10
2026-04-11 via Nuitee
D
Departure30453909081 Business
10
Wonderful people
Pros:

I asked a staff Hong to find out more about Vietnam and she shared her personal experiences and recommendations with me. Her hospitality and enthusiasms were clearly demonstrated. I had a wonderful evening because of the friendliness and helpfulness of the team of staff at Club Intercontinental. Being first time in Hanoi, that experience gave me a good impression of Hanoi because of these wonderful people.

2026-04-09 via Tripadvisor
7
771ThomasM Friends getaway Atlanta, Georgia
10
Excellent stay and property
Pros:

My group of 4 had a 3-day vacation at this hotel. The rooms were extremely quiet, well appointed, and with very comfortable beds. The bathrooms were superb, with a great soaking tub that a few of us used more than once.

2026-04-08 via Tripadvisor