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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Table tennis
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Currency exchange
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Mini golf
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Pool with view
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Heated pool
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Hot spring bath
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Shallow end
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Steam room
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Pool cover
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
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Temporary art galleries
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious 5-Star Stay in Hanoi
Stunning Amenities: Enjoy the outdoor swimming pool, fitness center, and bar at InterContinental Hanoi Landmark72, an IHG Hotel.
Culinary Delights: Indulge in a variety of cuisines at the on-site restaurant, offering American, Chinese, and British dishes, with special dietary options available.
Relaxation and Convenience: Unwind in the sauna, take advantage of the 24-hour front desk, and explore nearby attractions like My Dinh Stadium and Vietnam Museum of Ethnology.
Experience luxury and comfort at InterContinental Hanoi Landmark72, an IHG Hotel. Book your stay now for an unforgettable experience.
For bookings with breakfast, dinner package or Club Lounge access included, benefits apply to a maximum of 2 registered adults sharing the same room.
Additional charges for children from 6 years old apply as per hotel policy.
If only 1 guest is registered at check-in, extra guest/child charges will apply at the public rate.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 11 years old stay for VND 339,281 per person per night when using an existing bed.
People no matter the age stay for VND 1,175,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I would like to share my feedback regarding my booking experience this morning.
Today, I contacted three different 5-star hotels in Hanoi to make a reservation. Unfortunately, my experience with InterContinental Landmark72 Hanoi was very different from the others.
I was informed that, according to hotel policy, bookings can only be made by email. While I understand that every hotel has its own procedures, the conversation made me feel as if I was dealing with a government office rather than a luxury hotel. As a local resident, I expected a more flexible and customer-friendly approach to communication. Still, I did not feel that the hotel was willing to make the booking process easier for its guests.
I am a frequent guest at your hotel, and I have always recognized both the strengths and areas for improvement. However, this booking experience highlighted a significant difference in service compared with the other hotels I contacted today. In my opinion, this was not the level of service I would expect from a 5-star hotel.
If the team was particularly busy at the time, I can certainly understand that. However, I hope you will review your customer communication process so that loyal guests can enjoy a warmer and more helpful booking experience in the future.
Just a short word, excellent service.
We are very satisfied with our stay!!!
thanks for the staff at the lounge
Especially “Chau” and “Dilee”They’re providing us the best service that we can think of and make our check out smoothly.
The lobby level had a great view of the city, Room had a greater view . It was a great short stay .
一切都非常美好
地點位置不好
Staff attentive, big room, quite old fashioned with the minimal coffee & tea amenities
HARD BED needed x 3 toppers, buffet breakfast geared up the 80% samsung korean employees who work from there...very few Europeans
We had a great stay at this amazing property.
Special mention to the Club Lounge staff and in particular to Ms Hang Thao. She went over and above every day to ensure all our needs were met and even arranged for pho soup to be served to us though it was not on the menu that day .
Great service, beautiful and spacious property.
very strategic location, staffs are friendly and nice, room is clean and the bed is comfy. breakfast is yummy and location is near to convenient stores and markets.
nothing
Excellent service of all 5 star hotels in Hanoi that I have experienced.
Ms Hang, Chi, and Dieu are really friendly with guest.
True hospitality at its finest. The culinary experience was exceptional, with breakfast, conference tea breaks, lunch and dinner all beautifully executed. The “insider experience” was a highlight, especially the opportunity to enjoy a variety of authentic Vietnamese coffee during the tea breaks.
The room offered a stunning view and was impeccably clean. Thoughtful touches such as the turn-down service, amenities, and fresh roses made the stay even more special.I truly loved every detail.
I thoroughly enjoyed my time in Hanoi. While the hotel is located a bit further from the Old Quarter, the vibrant and bustling atmosphere is very much part of the city’s charm. Coming from a developing country, I could appreciate that the lively energy particularly the endless stream of motorbikes—is simply part of Hanoi’s unique culture .Traveling to Hanoi or anywhere in Vietnam is an incredibly worthwhile experience, rich in culture and discovery.
ラウンジアクセスのベネフィットが大きい。
特になし
We were scammed by a different so called 5 star hotel, so we checked out early and checked into the intercontinental. This hotel was great and actually a 5 star- clean, comfy, staff were courteous and the best was the breakfast, such a variety!
The location is far from the old town and tourist sites but we were fine with getting a grab in the morning, spending time in the main touristy area and then returning in the evening.
I had a very pleasant stay at the InterContinental Hanoi. The rooms were spacious, comfortable, and very clean, with beautiful views and great amenities. The view was just amazing. 63rd floor, WOW something new and we don't have in Fiji :).
Overlooking the busy day and light life of Hanoi. The location is excellent — peaceful and convenient for getting around the city. The staff provided outstanding service throughout the stay, always friendly, professional, and helpful. Also, the facilities provided, was just great, Spa, the Pool and Sauna. Cleanliness was maintained to a high standard in both the rooms and common areas. The hotel was surprisingly quiet and relaxing, making it easy to rest well.
Highly recommended.
Simply perfect, the level of hospitality was just wonderful. I was there for a conference and had a wonderful time. The room is spacious, the amenities are absolutely luxurious but the staff makes the whole difference. From the concierge to reception, the restaurant staff, and everyone was so hospitable and helpful. The speed of service is unmatched. Thank you everyone!
夜景
浴室很滑，週末附近有活動，音樂持續到晚上12點多在67樓也非常的大聲
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