Hotel Indigo - Kansas City Downtown by IHG

Hotels
•
Hotel Indigo
9 (521 reviews)
101 West 11th Street , Kansas City , us
+18162838000

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good food quality
Cons:
Cleanliness issues
Check-in problems
Inconvenient restaurant hours

Categories

Cleanliness
7.64
The room was not clean, shampoo and gel were missing, and the coffee machine was not cleaned.
Service
9.61
The staff was friendly and accommodating, although there were check-in issues.
Location
9.65
Convenient location close to attractions and venues, as noted in multiple reviews.
Room Quality
9.1
Beautiful property and spacious rooms with modern touches.
Amenities
8.63
Facilities were good, but no self-parking and some issues with the restaurant hours.
Value for Money
9.09
While the price was not cheap, it was reasonable compared to alternatives in the area.
Food and Beverage
8.64
Food was praised for its quality, though service hours were inconvenient.
Overall Experience
9.61
Despite some issues, overall the hotel met expectations and was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:14

Property Description

Chic Urban Retreat

Luxurious Amenities: Hotel Indigo - Kansas City Downtown offers concierge services, allergy-free rooms, a fitness centre, and free WiFi, ensuring a comfortable stay for all guests.

Delightful Dining: Enjoy a variety of breakfast options every morning, including à la carte, American, and vegetarian choices, setting the perfect tone for a day of exploration in Kansas City.

Convenient Location: Situated near major attractions like Union Station Kansas City and the Sprint Center, this 3-star hotel is the ideal choice for travelers seeking both leisure and business amenities.

Experience the vibrant heart of Kansas City at Hotel Indigo - Kansas City Downtown. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 35 per day.

Location

Guest Reviews

9
Based on 521 reviews
Cleanliness: 7.64
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.61
M
Maria • extended_group • co
10
Gran hotel
Pros:

Todo

Cons:

Nada que mencionar

2026-07-04 • via Nuitee
F
frederik • couple • gb
10
A great base for our stay in wonderful Kansas City
Pros:

Great location, good facilities and spacious and well equipped rooms.

Cons:

Nothing

2026-07-01 • via Nuitee
G
Grayson • couple • us
10
Hotel Indigo is the best place to stay in downtown!
Pros:

Everything from the front desk to the valet, room and restaurant/bar was amazing!! The bed was comfortable the temps perfect!

Cons:

The shower setup caused water to get on the floor, which caused it to be slippery.

2026-06-18 • via Nuitee
S
Stephanie • family_with_children • us
10
Pros:

Great staff and cool property - great location

2026-06-18 • via Nuitee
S
ShaoChun • solo_traveller • us
9
2026-06-15 • via Nuitee
L
Lisa • solo_traveller • us
10
Pros:

Loved the location and how quiet it was.

2026-06-15 • via Nuitee
D
Douglas • solo_traveller • us
10
2026-06-11 • via Nuitee
H
Heather • couple • us
10
Pros:

Beautiful!

2026-06-05 • via Nuitee
D
Duke • solo_traveller • us
10
2026-06-02 • via Nuitee
D
Duke • solo_traveller • us
10
2026-06-01 • via Nuitee
J
Journey52801288297 • Couples • Lexington, Kentucky
10
Loved the Indigo!
Pros:

Loved the hotel! Our Room was very clean & cozy with nice extra touches including robes and slippers for us to wear. Staff was friendly and attentive. Bar had delicious fresh food and drinks. Would return!

2026-05-31 • via Tripadvisor
J
Jeremy • couple • us
10
2026-05-20 • via Nuitee
L
leroy • extended_group • pa
9
Pros:

Gran ubication, cerca de importantes atracciones.
Se puede caminar desde el hotel, facil estacionamiento
Excelente servicio en el restaurante
Las habitaciones espaciosas
Atencion excelente en recepcion, vallet parking

2026-05-19 • via Nuitee
R
Ron • couple • us
10
I would book this place again, especially if I could find a discounted rate.
Pros:

Beautiful hotel downtown among the others.

Cons:

Parking is always an issue and can be expensive. I got two tickets but it was less or about the same as valet for the night.

2026-05-19 • via Nuitee
G
Goertzen • family_with_children • us
9
2026-05-17 • via Nuitee
C
Cathy • extended_group • us
9
Enjoyable
Pros:

Clean, quiet, comfortable

2026-05-10 • via Nuitee
R
Richard • couple • us
10
2026-05-01 • via Nuitee
D
djoe105 • Couples • Edwardsville, Illinois
10
A Very Nice Hotel Experience
Pros:

Typically I will write lengthy and detailed reviews. Not necessary for the Hotel Indigo Downtown Kansas City. Every aspect of this stay was what a guest would hope for: Great check in experience with a friendly staff, bright and active lobby area. The elevator was clean and smelt fresh, the corridors orderly and then to feel good about entering a clean and well organized room.

Corner room 810 had comfortable beds, good views and was quiet. Breakfast the next morning in the hotel restaurant was delicious with a variety of both interesting original and traditional choices.

Great location for downtown attractions, one block from the Main Street street car. I want to stay at this hotel again. And will.

2026-04-25 • via Tripadvisor
K
Keegan • solo_traveller • us
9
2026-04-23 • via Nuitee
E
Excursion14100825020 • Family • La Canada Flintridge, California
4
DONT USE THE PULLOUT
Pros:

Honestly really really cool up to date hotel in a prime location…BUT unfortunately the valet service isn’t reliable with really really slow service and the prices shouldn’t be that expensive for subpar service in my opinion.
Also if your advertising rooms with pullout mattresses they better be comfortable not a glorified 2x4 with feathers and rods-
As you may have figured it out by now I had to sleep on the awful pullout

2026-04-04 • via Tripadvisor