Holiday Inn Express & Suites - Lake Charles South Casino Area by IHG

Hotels
Holiday Inn Express
8.7 (603 reviews)
1150 West Prien Lake Road , Lake Charles , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious breakfast
Cons:
Noise from AC
Hot water issues
Cleaning complaints

Categories

Cleanliness
8.26
Overall sentiment was positive about cleanliness, with some complaints about hair in the shower and a need for more towels.
Service
9.13
Staff were consistently described as friendly and accommodating.
Location
9.17
Mentioned as a great location, close to attractions like the Casino.
Room Quality
8.12
Rooms were generally comfortable, but some guests noted issues like noise from AC or hot water supply.
Amenities
8.65
The breakfast was frequently praised, but some amenities like streaming options were lacking.
Value for Money
8.61
Guests felt the value was acceptable considering location and overall service.
Food and Beverage
8.96
Breakfast received high praises for variety and quality.
Overall Experience
8.73
Most reviews expressed a positive overall experience, with many mentioning they would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:02

Property Description

Convenient Location
Located in Lake Charles, Holiday Inn Express & Suites - Lake Charles South Casino Area is just minutes away from popular attractions like L'Auberge Casino and McNeese State University.

Modern Amenities
Enjoy free WiFi, an outdoor swimming pool, a fitness centre, and a 24-hour front desk during your stay. The rooms feature a flat-screen TV, air conditioning, and comfortable bedding for a relaxing experience.

Nearby Entertainment
Explore Isle of Capri Casino and Delta Downs Racetrack and Casino, located a short drive away. For travelers, the hotel is conveniently situated just 7 km from Lake Charles Regional Airport.

Book your stay at Holiday Inn Express & Suites - Lake Charles South Casino Area now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 603 reviews
Cleanliness: 8.26
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.96
Overall Experience: 8.73
M
Mike Jefferies solo_traveller us
1
Do not stay here!
Pros:

Location is close to the casino's and shopping.

Cons:

This hotel is trash. Customer service at the front desk was horrible, seemed like the young lady at the desk was mad about something and spoke very rudely to myself and other hotel patrons. Our room was not what I expected. Stains on the lounge chair and carpet. Mold in the bathroom, bathtub, tiles missing off the base board, holes in the wall that looked recently patched. The AC wouldn't get below 70 degrees. We had a king room, on the 3rd floor, facing west, there was a parking lot light right outside the window, could not get enough of the shades pulled to cover the light while we tried to sleep. Definitely not worth the price we paid for 1 night, I do not recommend this hotel. Staff and entire facility is trash!

2026-08-11 via Nuitee
N
Nan couple us
10
Great! Quiet.
Pros:

Location

Cons:

N/a

2026-08-10 via Nuitee
G
Grecia extended_group us
10
2026-08-07 via Nuitee
R
RaKoshia couple us
7
Ok
Pros:

The staff, cleanliness, & breakfast

Cons:

The air condition wasn’t working properly in our room. The price I paid for 1 night was expensive

2026-08-03 via Nuitee
V
Vincent couple us
8
2026-08-03 via Nuitee
8
807corinnag Family
10
Very Nice & Clean! Love this Hotel!
Pros:

This Holiday Inn is super close to Golden Nugget & L’auberge casinos. We stayed in one of the King Suites on 1st floor. Super convenient as we were on end by doors so we parked right by the doors. The suite was very clean, spacious and well equipped. This place is very well kept and upgraded or newly remodeled/built and Very quiet as well. Front desk was very helpful and polite. Breakfast was good with a good variety of food. This is one of the nicer hotels in the area. Will definitely come to this one again!!

2026-08-01 via Tripadvisor
V
valerie couple re
9
Au top à recommander
Pros:

Bien situé , confortable, personnel accueillant, et une terrasse extérieure où il est possible de fumer et un petit dej très copieux

Cons:

Rien

2026-07-22 via Nuitee
O
Omosefe solo_traveller us
10
2026-07-20 via Nuitee
H
Hamilton couple us
10
2026-07-20 via Nuitee
D
Demetrius solo_traveller us
8
2026-07-18 via Nuitee
M
michelle extended_group us
10
2026-07-14 via Nuitee
K
Krystal family_with_children us
10
2026-07-12 via Nuitee
W
Wilson couple us
8
Pros:

location

Cons:

the restroom tub/shower had mildew. The shower was hard to come home to where my husband though it was broken

2026-07-10 via Nuitee
A
Angie solo_traveller us
10
2026-07-08 via Nuitee
C
Cecelia couple us
10
Beautiful
Pros:

Very clean staff excellent every member of team Desk clerks and housekeepers staff I have no complaints

2026-06-30 via Nuitee
J
Jerry couple us
10
Excellent stay
Pros:

It had a very comfortable bed, very clean, a great breakfast and friendly staff

Cons:

Nothing

2026-06-29 via Nuitee
J
James couple us
10
The customer service was great and the room that we stayed in was ok
Pros:

It was in a good place

Cons:

Price

2026-06-20 via Nuitee
T
Tony Coombs solo_traveller gb
10
2026-06-17 via Nuitee
B
blakes couple us
10
Great
Pros:

Great choices and great hot food

Cons:

I didn't stay longer

2026-06-17 via Nuitee
J
Jorge couple us
1
They can be more careful with the charges
Pros:

Is close to everything targe walmart casinos love it

Cons:

They didnt clean my room and also charge me doble in my card and the front desk lady say is not her fault and i will get my money doble charge in 7 days depending on the bank very rude

2026-06-15 via Nuitee