Holiday Inn Express & Suites - Lake Charles South Casino Area by IHG

Hotels
•
Holiday Inn Express
8.6 (477 reviews)
1150 West Prien Lake Road , Lake Charles , US
+1 337-564-6877

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Excellent location near casinos, shops and restaurants
Friendly, helpful front desk and housekeeping staff (majority of reports)
Comfortable beds and generally clean/spacious rooms
Good breakfast with a variety of hot options
Cons:
Frequent AC problems (noisy or not cooling) and hot public hallways/elevators
Occasional serious cleanliness issues (stains, mildew/mold, patched walls)
Inconsistent housekeeping timing (early knocks, laundry in halls) and low water pressure reported
At least one report of rude front-desk service and room assignment inconvenience

Categories

Cleanliness
7.8
Generally reported as clean in many rooms and suites, but several guests noted stains, mildew/mold in bathrooms and housekeeping lapses (dirty laundry in halls), lowering overall cleanliness sentiment.
Service
9.2
Mostly positive: multiple comments about friendly, helpful and polite front desk and housekeepers; isolated reports of rude/front-desk service lowered this slightly but overall service is strong.
Location
9.4
Consistently praised for proximity to casinos, shops and restaurants; location cited repeatedly as a primary positive.
Room Quality
7.9
Rooms described as comfortable, spacious and well-equipped in many reports, but frequent issues with noisy or non-working AC, hot hallways and low water pressure negatively affected room quality.
Amenities
8.8
Breakfast and on-site conveniences received positive mentions; smoking terrace and updated/remodeled feel cited by guests, supporting an above-average amenities score.
Value for Money
7.9
Mixed sentiment: some guests call it good value, others found the nightly price high for the issues experienced (AC, cleanliness), resulting in a slightly below-target score.
Food and Beverage
9
Breakfast repeatedly described as good with a good variety and satisfying portions; food & beverage sentiment is clearly positive.
Overall Experience
8.8
Most stays described as positive or ‘highly recommended’ with comfortable beds and convenient location, though occasional service or room issues tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location
Located in Lake Charles, Holiday Inn Express & Suites - Lake Charles South Casino Area is just minutes away from popular attractions like L'Auberge Casino and McNeese State University.

Modern Amenities
Enjoy free WiFi, an outdoor swimming pool, a fitness centre, and a 24-hour front desk during your stay. The rooms feature a flat-screen TV, air conditioning, and comfortable bedding for a relaxing experience.

Nearby Entertainment
Explore Isle of Capri Casino and Delta Downs Racetrack and Casino, located a short drive away. For travelers, the hotel is conveniently situated just 7 km from Lake Charles Regional Airport.

Book your stay at Holiday Inn Express & Suites - Lake Charles South Casino Area now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 477 reviews
Cleanliness: 7.8
Service: 9.2
Location: 9.4
Room Quality: 7.9
Amenities: 8.8
Value for Money: 7.9
Food and Beverage: 9
Overall Experience: 8.8
K
Kara • couple • au
10
2026-10-27 • via Nuitee
I
Ian and Tammy • couple • nz
10
Highly recommended. Good value for money!
Pros:

Friendly, helpful staff. Comfortable room. Convenient to local shops and restaurants.

2026-10-15 • via Nuitee
R
RIMA • couple • us
8
2026-10-14 • via Nuitee
A
Anna • couple • us
10
2026-09-14 • via Nuitee
P
Phyllis • couple • us
5
Alls well that ends well.
Pros:

The location was very good. Check in/out was easy. Easy to get to the property.

Cons:

Check in is was 4 o’clock, we arrived shortly after 5.
Walked in to our room and it was not ready, towels on floor, bed unmade. Went to desk and was assigned another room. It was clean but the air conditioner was NOT working, & the room was hot. Back to the front desk. They asked if we wanted to “wait in the lobby until maintenance could repair the ac”. We said no thank you…..Third room was clean and cool, tho we were late for our dinner reservation. A bit inconvenient, but it all worked out.

2026-09-10 • via Nuitee
B
Brenda • couple • us
10
Quiet and clean
Pros:

It was a great location

Cons:

N/A

2026-09-07 • via Nuitee
R
Richard • extended_group • us
8
2026-09-02 • via Nuitee
S
Schoenfeld • extended_group • us
10
Collette the reception clerk was friendly, professional, and very helpful.
2026-08-31 • via Nuitee
M
Marilyn • solo_traveller • us
10
2026-08-31 • via Nuitee
J
Jose • solo_traveller • us
8
Pros:

Great Breakfast, comfortable room.

Cons:

AC very noisy

2026-08-24 • via Nuitee
O
Olga • solo_traveller • cr
10
2026-08-20 • via Nuitee
C
Chasidy • family_with_children • us
10
2026-08-18 • via Nuitee
R
Robyn • family_with_children • us
4
Room was clean, the bed was comfortable, just hot in public spaces and no water pressure
Pros:

The location was great

Cons:

No water pressure, the hall ways and the elevator was always so hot

2026-08-17 • via Nuitee
M
Mike Jefferies • solo_traveller • us
1
Do not stay here!
Pros:

Location is close to the casino's and shopping.

Cons:

This hotel is trash. Customer service at the front desk was horrible, seemed like the young lady at the desk was mad about something and spoke very rudely to myself and other hotel patrons. Our room was not what I expected. Stains on the lounge chair and carpet. Mold in the bathroom, bathtub, tiles missing off the base board, holes in the wall that looked recently patched. The AC wouldn't get below 70 degrees. We had a king room, on the 3rd floor, facing west, there was a parking lot light right outside the window, could not get enough of the shades pulled to cover the light while we tried to sleep. Definitely not worth the price we paid for 1 night, I do not recommend this hotel. Staff and entire facility is trash!

2026-08-11 • via Nuitee
N
Nan • couple • us
10
Great! Quiet.
Pros:

Location

Cons:

N/a

2026-08-10 • via Nuitee
G
Grecia • extended_group • us
10
2026-08-07 • via Nuitee
V
Vincent • couple • us
8
2026-08-03 • via Nuitee
R
RaKoshia • couple • us
7
Ok
Pros:

The staff, cleanliness, & breakfast

Cons:

The air condition wasn’t working properly in our room. The price I paid for 1 night was expensive

2026-08-03 • via Nuitee
8
807corinnag • Family
10
Very Nice & Clean! Love this Hotel!
Pros:

This Holiday Inn is super close to Golden Nugget & L’auberge casinos. We stayed in one of the King Suites on 1st floor. Super convenient as we were on end by doors so we parked right by the doors. The suite was very clean, spacious and well equipped. This place is very well kept and upgraded or newly remodeled/built and Very quiet as well. Front desk was very helpful and polite. Breakfast was good with a good variety of food. This is one of the nicer hotels in the area. Will definitely come to this one again!!

2026-08-01 • via Tripadvisor
V
valerie • couple • re
9
Au top à recommander
Pros:

Bien situé , confortable, personnel accueillant, et une terrasse extérieure où il est possible de fumer et un petit dej très copieux

Cons:

Rien

2026-07-22 • via Nuitee