Staybridge Suites - Rock Hill by IHG

Hotels
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Staybridge Suites
9.1 (747 reviews)
493 Galleria Blvd , Rock Hill , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Friendly and helpful staff
Cons:
Breakfast quality could be improved
Cleanliness issues in certain areas

Categories

Cleanliness
8.49
Cleanliness was highlighted positively, but issues such as bugs and not enough cleanliness in some areas affected the score.
Service
9.46
Most guests appreciated the friendly staff, but customer service during check-in could improve.
Location
9.5
The location is seen as safe and convenient, close to shopping areas, which guests liked.
Room Quality
9.95
Rooms were described as clean, spacious, and comfortable with good amenities.
Amenities
8.48
Indoor pool cleanliness issues impacted the score slightly, but overall amenities were good.
Value for Money
9.44
Guests felt that the accommodations offered good value, especially for spacious rooms.
Food and Beverage
7.99
Breakfast had several complaints regarding variety and quality, leading to a lower score.
Overall Experience
9.46
Despite some issues, many guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:10

Property Description

Modern Amenities
Staybridge Suites - Rock Hill offers a range of modern amenities including a fitness centre, free WiFi, and a business centre. Guests can enjoy the convenience of free private parking and a 24-hour front desk.

Comfortable Accommodation
The hotel features rooms with kitchen facilities, including a fridge, dishwasher, and microwave. This provides guests with the option to prepare their own meals and enjoy a homely stay.

Convenient Location
Located just 22 km from Carowinds Amusement Park and within close proximity to SouthPark Mall and Bank of America Stadium, Staybridge Suites - Rock Hill is the perfect choice for travelers looking to explore the area.

Book your stay at Staybridge Suites - Rock Hill, an IHG Hotel, for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 747 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 9.95
Amenities: 8.48
Value for Money: 9.44
Food and Beverage: 7.99
Overall Experience: 9.46
N
Nartasha • family_with_children • us
10
2026-04-15 • via Nuitee
M
Meagon • solo_traveller • us
10
2026-04-14 • via Nuitee
D
Dionne • solo_traveller • us
10
I enjoyed my stay and will definitely choose this location again.
Pros:

Convenience and location to local stores and restaurants.

Cons:

I liked everything about this property.

2026-04-08 • via Nuitee
T
Tamika • family_with_children • us
9
2026-04-07 • via Nuitee
T
Teresa • couple • us
10
We were pleased with our stay, and we would stay there again if we were in the area.
Pros:

The breakfast was adequate, everything was fresh. There was fruit, muffins, different breads, bagels, hot items, etc. we did not leave hungry.


,

Cons:

One of the two elevators wasn’t working, which meant longer wait time going up and down. At least the other one was working.

2026-04-07 • via Nuitee
V
Valentine • family_with_children • us
10
Pros:

Everything

2026-04-07 • via Nuitee
J
Jeffery • solo_traveller • us
7
It was clean; staff was friendly; breakfast was versatile 🙂
Pros:

Convenient location

Cons:

We checked and and dropped our bags off, left for 3 hours. Came back around 10pm ish to eat. Got 2 calls from the front desk saying the person under us was complaining about noise and it’s been for hours. When we were literally not there. We heard it when we got there but it wasn’t complaining worthy. There were ALOT of families with kids staying at the hotel. Staff was really nice. But my son is autistic and it made me feel like he had to be on pins and needles whenever he moved

2026-04-06 • via Nuitee
M
Mary • family_with_children • us
10
Pros:

Comfortable, clean, great price. Great breakfast. Close to everything

2026-03-31 • via Nuitee
S
Stacey • couple • us
10
Excellent
Pros:

Clean and the location

Cons:

N/a

2026-03-28 • via Nuitee
M
m • family_with_children • us
4
Please make sure there is no hair on the bedding or towels!
Pros:

Pool
Comfort
Happy hour is a nice touch
Staff
Ethernet option
Basketball court

Cons:

Very disgusted w the amounts of hair found. Attempted to use sheets in the closet that were bagged but they were clearly not clean. There was hair on it I could see through the plastic bag. Went down to get more bedding and that bedding also had multiple strands of hair on it. I ended up buying bedding at Walmart. 2 strikes. Went to the pool and a towel also had hair on it. I’m disappointed and disgusted honestly. Besides that the stay was ok. But that was just too many instances where I found hair.

2026-03-27 • via Nuitee
R
Robert • couple • us
10
Nice
2026-03-24 • via Nuitee
B
Bessent • family_with_children • us
10
Pros:

Clean, comfortable, and everything 😌 i needed

Cons:

Channels on tv

2026-03-23 • via Nuitee
R
Rhodes • solo_traveller • us
6
2026-03-23 • via Nuitee
F
Fishing • family_with_children • us
8
2026-03-19 • via Nuitee
L
Leonard • couple • us
10
2026-03-15 • via Nuitee
A
annie • family_with_children • us
10
2026-03-08 • via Nuitee
G
Gretchen • family_with_children • us
8
2026-03-06 • via Nuitee
R
Ronile • couple • us
10
Comfortable and great location
Pros:

It is in a great location , always clean and I love the fact it has a kitchen if we decide that we wanted to eat in

Cons:

Cleanliness

2026-03-06 • via Nuitee
M
Mary • family_with_children • us
10
Pros:

The staff is always friendly. The hotel is so clean and comfortable. I LOVE the Social hours on M,T&W night from 5:30-7. Thats such a wonderful perk. This is by far my favorite hotel. We come here every year to visit family and we only stay here.

Cons:

The elevator was having issues. 1 of them was moving extremely slow and the other one the door wouldn't shut properly. So we had to use the stairs the whole visit. Which was a bit of an inconvenience for my cousin who is handicapped. But things happen, and even with this it was still a great stay as usual.

2026-03-03 • via Nuitee
M
Mary • family_with_children • us
10
Pros:

This is by far my favorite hotel. The staff is always friendly. The hotel is clean everywhere, including the pool. We come here every year when we come into town.

2026-03-03 • via Nuitee