Sheraton Petaling Jaya Hotel

Hotels
•
Sheraton
8.8 (1029 reviews)
Jalan Utara C , Petaling Jaya , my

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Issues with cleanliness
Location was not ideal for some guests

Categories

Cleanliness
8.34
There were issues reported with room cleanliness, such as hairs on the bed and unclean comforters.
Service
9.31
Multiple reviews highlighted excellent service from staff, including friendly and accommodating help.
Location
8.35
While some guests found the location acceptable, others noted a lack of nearby amenities and convenience.
Room Quality
8.8
Rooms were described as comfortable and modern, though some had minor issues.
Amenities
8.83
Good amenities were noted, such as the pool and breakfast options, despite some complaints.
Value for Money
8.79
Guests felt the pricing was reasonable for the offerings, though some issues with parking fees were noted.
Food and Beverage
8.84
The breakfast had a variety of options and was generally appreciated by guests.
Overall Experience
9.11
The overall sentiment from the guests was positive, with many considering their stay enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:38

Property Description

Luxurious Accommodations
Experience the comfort of elegantly designed rooms complete with modern amenities, ensuring a relaxing stay at Sheraton Petaling Jaya Hotel.

Dining Excellence
Indulge in a culinary journey with a variety of dining options, ranging from local Malaysian dishes to authentic Japanese cuisine, satisfying every palate.

Recreational Activities
From relaxing by the infinity pool to exploring nearby attractions, guests can engage in exciting activities like cycling and hiking for a memorable stay at Sheraton Petaling Jaya Hotel.

To book your stay at Sheraton Petaling Jaya Hotel and discover unparalleled hospitality, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
The Sheraton Club Lounge is open daily 1pm-9pm. The evening cocktail is currently served in the Club Lounge daily 6pm-8pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 5 per day.

Location

Guest Reviews

8.8
Based on 1029 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.11
S
Suradi • family_with_children • sg
10
2026-04-30 • via Nuitee
N
Nur Baiti • couple • my
8
2026-04-29 • via Nuitee
L
lila • couple • my
10
Excellent service and stay!
Pros:

Clean and comfortable

Cons:

Nothing

2026-04-28 • via Nuitee
T
Tan • family_with_children • my
9
Pros:

hotel very cosy environment

Cons:

swimming pool not in good design..size too narrow, hard to cater if more than 2 swimmers at same time. Room aircon seems cant adjust the temperature, it still very cold even though temperature change higher degree.

2026-04-20 • via Nuitee
G
Gabriel • solo_traveller • sg
9
Pros:

The buffet at FEAST is good

Cons:

Surrounding traffic during late afternoon is bad

2026-04-16 • via Nuitee
B
BEN • solo_traveller • bn
9
2026-04-14 • via Nuitee
S
Syamsul • family_with_children • my
10
2026-04-12 • via Nuitee
A
Ang • couple • ie
10
2026-04-12 • via Nuitee
K
karl izkandar • couple • my
10
2026-04-11 • via Nuitee
A
Azizul Faiz • couple • my
10
2026-04-06 • via Nuitee
W
Weng Choong • family_with_children • gb
8
Good and clean rooms, and friendly staff.
2026-04-02 • via Nuitee
A
Aditya • family_with_children • my
5
Pros:

Clean and good facilities

Young and eager trainees willing to help

Cons:

Arrogant reception and senior staff.

2026-04-01 • via Nuitee
S
Santiago • solo_traveller • es
9
Muy buena estancia
Pros:

Habitación de buen tamaño. Limpieza excelente. Amabilidad del personal

Cons:

Entrada un poco confusa

2026-03-28 • via Nuitee
T
Toh • solo_traveller • sg
9
one of the best breakfast i had
Pros:

Staff . the first lady who received me was amazing. upgraded my room and explain to be clearly the hotel facilities

Cons:

not much places to go at the surrounding

2026-03-24 • via Nuitee
A
Anbarasu • couple • my
9
2026-03-15 • via Nuitee
M
Mohd • couple • my
10
2026-03-15 • via Nuitee
M
Muhamad Shafiq Zarawi • couple • my
10
2026-03-14 • via Nuitee
S
Saravanaa • family_with_children • my
10
A perfect place to stay
Pros:

Everything about it was just amazing

2026-03-08 • via Nuitee
T
Travelworldwonder • Business • Dubai, Emirate of Dubai
8
Very good
Pros:

Sheraton PJ to be unexpectedly comfortable and convenient. Appreciated the room upgrades and good hospitality shown by their staff - front desk, concierge, f&b, club lounge. All in all, had a pleasant 5 star stay here, found it to be positively different from their property in KL.

2026-03-03 • via Tripadvisor
珂妤 • family_with_children • my
10
2026-03-02 • via Nuitee