Sheraton Petaling Jaya Hotel

Hotels
•
Sheraton
8.8 (1003 reviews)
Jalan Utara C , Petaling Jaya , my

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Issues with cleanliness
Location was not ideal for some guests

Categories

Cleanliness
8.34
There were issues reported with room cleanliness, such as hairs on the bed and unclean comforters.
Service
9.31
Multiple reviews highlighted excellent service from staff, including friendly and accommodating help.
Location
8.35
While some guests found the location acceptable, others noted a lack of nearby amenities and convenience.
Room Quality
8.8
Rooms were described as comfortable and modern, though some had minor issues.
Amenities
8.83
Good amenities were noted, such as the pool and breakfast options, despite some complaints.
Value for Money
8.79
Guests felt the pricing was reasonable for the offerings, though some issues with parking fees were noted.
Food and Beverage
8.84
The breakfast had a variety of options and was generally appreciated by guests.
Overall Experience
9.11
The overall sentiment from the guests was positive, with many considering their stay enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:38

Property Description

Luxurious Accommodations
Experience the comfort of elegantly designed rooms complete with modern amenities, ensuring a relaxing stay at Sheraton Petaling Jaya Hotel.

Dining Excellence
Indulge in a culinary journey with a variety of dining options, ranging from local Malaysian dishes to authentic Japanese cuisine, satisfying every palate.

Recreational Activities
From relaxing by the infinity pool to exploring nearby attractions, guests can engage in exciting activities like cycling and hiking for a memorable stay at Sheraton Petaling Jaya Hotel.

To book your stay at Sheraton Petaling Jaya Hotel and discover unparalleled hospitality, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
The Sheraton Club Lounge is open daily 1pm-9pm. The evening cocktail is currently served in the Club Lounge daily 6pm-8pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 5 per day.

Location

Guest Reviews

8.8
Based on 1003 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.11
珂妤 • family_with_children • my
10
2026-03-02 • via Nuitee
N
Nur syakira • family_with_children • my
10
2026-03-01 • via Nuitee
K
KEOK ING • couple • my
8
2026-02-28 • via Nuitee
Y
Yerkezhan • extended_group • kz
5
Pros:

Все отлично

2026-02-14 • via Nuitee
надежда • couple • ru
10
Pros:

Прекрасный отель

Cons:

-

2026-02-12 • via Nuitee
S
Sailajha • solo_traveller • gb
9
2026-01-30 • via Nuitee
D
Dominic • solo_traveller • my
8
2026-01-26 • via Nuitee
S
Sanjilatheeban • couple • my
10
Pros:

Room is big, comfortable and clean. Staff are friendly and helpful

2026-01-26 • via Nuitee
A
ary_widayana • family_with_children • id
10
2026-01-25 • via Nuitee
S
Srivastava • solo_traveller • in
8
2026-01-21 • via Nuitee
S
Susie • family_with_children • au
7
2026-01-19 • via Nuitee
R
Riaz • solo_traveller • us
9
Excellent stay... Wish to stay again with you.
Pros:

Breakfast and meals were great. Such good taste. Staff is so cooperative, polite and very helpful.

Cons:

I can say that all were so good.

2026-01-19 • via Nuitee
M
Masaki • family_with_children • my
8
アクセスしやすくて快適
Pros:

快適な部屋

Cons:

セルフで洗濯できるランドリーがあると嬉しい

2026-01-19 • via Nuitee
A
ALBALUSHI • couple • om
6
Pros:

The room

Cons:

The car noise at night you can hear in the room , no near super market or resturens,the break fast is normal comparing the many paid for room .the food menu with less options and mostly Chinese food

2026-01-19 • via Nuitee
M
Muhammad • solo_traveller • ae
9
2026-01-19 • via Nuitee
D
Den • couple • th
9
2026-01-19 • via Nuitee
N
NURUL AZLINA • couple • my
9
2026-01-19 • via Nuitee
F
Farah • couple • my
8
2026-01-17 • via Nuitee
F
Farah • couple • my
8
2026-01-14 • via Nuitee
K
Karen • extended_group • my
10
2026-01-13 • via Nuitee