Holiday Inn Express & Suites - Cincinnati South - Wilder by IHG

Hotels
•
Holiday Inn Express
8.9 (410 reviews)
8 Hampton Lane , Newport , US
+1 859-815-8855

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Very clean rooms and property
Friendly, helpful staff
Excellent location (near ballpark, concerts, Riverbend)
Comfortable beds
Spacious rooms and walk-in showers
Quiet location
Pool described as clean and peaceful
Easy access to local venues
Cons:
Low or room-temperature shower water and poor water pressure
TV issues: remote not working and lack of smart apps
Pool occasionally cold or closed
Construction/paint smell and elevator out of order during remodel
Leaking refrigerator in one report
Unexpected $10 fee and some guests felt pricey
Breakfast limited/overcooked and lacked protein options (no hard‑boiled eggs)
Noisy air conditioner and nearby traffic
Cracked toilet bowl / intermittent flushing

Categories

Cleanliness
9.4
Multiple guests repeatedly praised how clean the property and rooms were ("very clean", "super clean"); a few reports of paint smell, a wet spot on the floor and a leaking refrigerator indicate occasional maintenance/housekeeping issues but overall cleanliness was a strong positive.
Service
9.6
Staff were described consistently as friendly and helpful across many reviews; isolated service lapses (slow check-in while staff on phone, an unfriendly morning staff member) were noted but overall service sentiment is very positive.
Location
9.8
Location was frequently praised (close to ballpark, concerts, Riverbend and other destinations); one mention of traffic nearby that is out of the hotel's control, but location is clearly a strong asset.
Room Quality
8.2
Mixed reports: beds and room space were often praised, but multiple guests reported issues with shower water temperature/very low pressure, TV/remote problems, cracked toilet, noisy AC, no bathroom fan and occasional construction-related disruption — solid but several functional problems.
Amenities
8.6
Pool described as clean and peaceful by some, but also reported cold or closed at times; TV lacked smart apps for streaming, elevators/outages and noisy AC were mentioned; overall amenities are decent but with notable shortcomings.
Value for Money
8
Some guests found the rate reasonable for location and cleanliness, while others cited an unexpected $10 fee and a $274 charge with dissatisfaction; value perception is slightly below the overall score.
Food and Beverage
8
Breakfast received criticism for being overcooked, lacking flavor and limited in healthy/protein options (notably no hard‑boiled eggs); F&B is an area where guests wanted better variety and quality.
Overall Experience
9.6
Despite some maintenance and amenity issues, the consistent positives — cleanliness, helpful staff, excellent location and comfortable rooms — led many guests to report an enjoyable stay; overall sentiment is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Heated Indoor Pool for Relaxation
Holiday Inn Express & Suites – Cincinnati South – Wilder boasts a heated indoor pool, perfect for unwinding after a day of exploring nearby attractions like Newport on the Levee and Newport Aquarium.

Convenient Amenities for Business and Leisure
Each guest room is equipped with modern amenities such as a flat-screen HDTV, microwave, refrigerator, and coffee maker. The hotel also offers a fitness center, business center, and guest laundry facilities for added convenience.

Proximity to Popular Attractions
Situated just a short drive from the University of Cincinnati, Findley Market, and Riverbend Music Center, this hotel is ideally located for both business and leisure travelers.

Book your stay at Holiday Inn Express & Suites – Cincinnati South – Wilder now for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 410 reviews
Cleanliness: 9.4
Service: 9.6
Location: 9.8
Room Quality: 8.2
Amenities: 8.6
Value for Money: 8
Food and Beverage: 8
Overall Experience: 9.6
I
Ison • family_with_children • us
10
Pros:

Everything was very clean and quiet. Staff was friendly and helpful

Cons:

Not a fan of traffic near the hotel, but that can't be helped

2026-10-26 • via Nuitee
K
Katherine • couple • us
10
2026-10-24 • via Nuitee
N
Nathan • family_with_children • us
10
2026-10-24 • via Nuitee
G
Gardner • family_with_children • us
4
Pros:

Close to where we had to go.

Cons:

Water in the shower was room temp at best, refrigerator was leaking water across the floor, waited for 5 minutes for the staff to help me check in while they were on the phone and the morning staff guy just sat in the chair in the lobby and wasn't real friendly when we wanted to check out.

2026-10-18 • via Nuitee
M
Melissa • couple • us
8
2026-10-18 • via Nuitee
M
Mary • couple • us
10
2026-09-19 • via Nuitee
J
Jennifer • solo_traveller • us
10
Pros:

Staff was really friendly and helpful

Cons:

There was some construction going on really early in the morning. Out of their control but would have been nice to know

2026-09-17 • via Nuitee
S
Samantha • couple • us
10
2026-09-17 • via Nuitee
F
Fuller • solo_traveller • us
3
Pros:

The hotel was clean and staff was friendly

Cons:

When I booked the room I asked for two beds and got 1 bed. The TV did not turn on with remote. When I called the front desk I was told to physically walk to the TV and turn it on by pressing a button. The shower water pressure was extremely low. It literally dribbled out of the shower head. I called the front desk again and was told the service/ maintenance person can fix it the following morning at 9am, which was about an hour after I checked out. The pool water was beyond cold. The room with tax was $274.16. I was disappointed and won't stay there again.dont stay hear

2026-09-17 • via Nuitee
H
Harold • solo_traveller • us
10
2026-09-14 • via Nuitee
B
Brittany • solo_traveller • us
8
Pros:

Room was very clean. Good location.

Cons:

I believe there was remodeling going on on the 3rd floor where we stayed. Paint smell was very strong. One elevator was our of order and the hallway was messy from the painting. Other than that the room was great no complaints.

2026-09-14 • via Nuitee
A
Amber • couple • us
3
2026-09-13 • via Nuitee
T
Tiffany • family_with_children • us
7
2026-09-11 • via Nuitee
E
Erin • couple • us
10
2026-09-09 • via Nuitee
A
Angie • solo_traveller • us
8
Pros:

Staff was very helpful
Easy access to riverbend

Cons:

Noisy air conditioner
Remote control for TV not working

2026-09-07 • via Nuitee
K
Kimberly • couple • us
9
Cons:

an additional $10 fee that was not discussed upon booking that i remember.

2026-08-31 • via Nuitee
E
Esther • couple • us
6
Great location for concert
Pros:

Bed was nice and comfortable. Location was excellent. Staff was friendly.

Cons:

Newly Renovated room had a toilet that sometimes wouldn’t flush with a huge crack in the bowl. Low flow shower water pressure. Floor was wet in a spot that would not dry. I know this sounds silly but they offered no hard boiled eggs like other IHG I stayed at. I really think for those wanting egg protein for breakfast that it needs to be an everyday offering of selection. Not everyone want breakfast nuggets or pancakes or cheesy eggs. Some really like a simplified healthy breakfast.

2026-08-30 • via Nuitee
A
Andrea • couple • us
5
ok, average.
Pros:

The room was just ok. You could tell the bathroom/shower were old and worn. No fan in the bathroom. The bed was nice. The breakfast was not so great. Looked old, over cooked and had no flavor. I did not talk with staff other then check in. She was nice.

Cons:

The room was just ok. You could tell the bathroom/shower were old and worn. No fan in the bathroom. The bed was nice. The breakfast was not so great. Looked old, over cooked and had no flavor. I did not talk with staff other then check in. She was nice.

2026-08-28 • via Nuitee
D
Dustin • couple • us
9
Pros:

Cleanliness, friendly staff, location

2026-08-27 • via Nuitee
W
WARD • couple • us
10
very good
2026-08-27 • via Nuitee