Feza Otel

Hotels
7.1 (61 reviews)
Mht. Mehmet Sk. No:2, İskenderpaşa Mahallesi, , Trabzon , tr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Ideal location
Helpful staff
Cons:
Poor cleanliness
Small rooms

Categories

Cleanliness
4.78
Multiple reviews indicate poor cleanliness and lack of maintenance.
Service
9.75
Standard quality for this hotel tier; some helpful staff mentioned.
Location
10
Ideal location near the square; convenient access to transportation.
Room Quality
6.24
Rooms are frequently described as small and old, with some comfort.
Amenities
6.77
Basic amenities available; lacks sufficient maintenance.
Value for Money
7.23
Value perception is low due to cleanliness and service quality.
Food and Beverage
5.78
Breakfast is described as poor quality.
Overall Experience
6.27
General dissatisfaction noted, despite a good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:56

Property Description

Central Location in Trabzon
Feza Otel, centrally located in Trabzon, offers air-conditioned rooms with free WiFi and free private parking. Enjoy the convenience of room service and explore the city easily with a garden, shared lounge, and terrace on the property.

Comfortable and Well-Equipped Rooms
Relax in rooms equipped with essential amenities such as a wardrobe, TV, private bathroom, and cozy bed linens. Some rooms offer stunning sea views from a patio, while others feature balconies with city views. Guests can also enjoy in-room facilities like a kettle and minibar.

Multilingual 24-Hour Front Desk
Feel at ease with our multilingual staff fluent in Arabic, English, and Turkish, available at the 24-hour front desk. Whether you need assistance or local recommendations, we are here to cater to your needs.

Book your stay at Feza Otel now and experience a comfortable and convenient stay in Trabzon.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: TZX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 61 reviews
Cleanliness: 4.78
Service: 9.75
Location: 10
Room Quality: 6.24
Amenities: 6.77
Value for Money: 7.23
Food and Beverage: 5.78
Overall Experience: 6.27
A
Awais • family_with_children • pk
7
Very good
Pros:

Ideal location, clean room and helpful staff

Cons:

Washroom was too small and no exhaust fan

2026-01-20 • via Nuitee
N
NATALIA • extended_group • ru
10
Pros:

Отличное местоположение!
Номер маленький, но комфортный, есть все необходимое

Cons:

Шумновато от дороги

2026-01-19 • via Nuitee
A
AHMED • family_with_children • eg
10
2026-01-03 • via Nuitee
U
Ugo • solo_traveller • it
6
2025-12-17 • via Nuitee
G
Güneycan
8
Pros:

Günü birlik rahatıkla merkezde kalabileceğiniz otoparkı olan güzel bir otel.

2025-10-09 • via Nuitee
O
Orkhan • couple • az
10
2025-10-02 • via Nuitee
E
Elvin • couple • az
7
Pros:

Yeri çox yaxın idi. Meydan adlı yerə 3 dq məsafədə idi. Yanında BİM var idi. Lakin nəzərə alın ki, dolu dərə-təpədir. Ordan şəhərin istənilən yerinə avtobuslar ilə gedə bilərsiz.

Cons:

Hotel nömrəsi çox balaca idi.

2025-10-02 • via Nuitee
A
Alesawi • family_with_children • iq
3
2025-09-16 • via Nuitee
A
Alshareef • family_with_children • sa
4
Pros:

القرب من البحر ومن الميدان

Cons:

النظافة سيئة والغرف صغيره جداااا

2025-09-05 • via Nuitee
V
Verified traveler
2
Pros:

El hotel esta muy viejo y falta mantenimiento.la limpieza es deficiente.
Es muy ruidoso,pues pasa cerca una carretera y las ventanas no están insonorizadas.
El water está dentro de la ducha.
El desayuno escaso y malo.
Solicite un paraguas, para dar una paseo, xq en ese momento llovia y ,el conserje con bigote,me cobró100 liras turcas.
Solicitamos el servicio de lavanderia y nos devolvieron la ropa sin doblar y arrugadisima

2025-09-04 • via Nuitee
8
821mafaza • Family
2
My experience at Visa Hotel was extremely disappointing.
Pros:

My experience at Visa Hotel was extremely disappointing.
The rooms, bed linens, towels, and even the bathroom facilities were old and visibly dirty. I was shocked on the very first day by the lack of cleanliness. Unfortunately, we had already paid for a full week in advance, and it was not possible to get a refund or move to another hotel.

We requested the management to clean the room and change the sheets, but they insisted the room had already been cleaned, which was absolutely not true. During our 7-day stay, the room was cleaned and supplied with basic hygiene items only once, despite our repeated reminders.

The breakfast was very poor, and even the vegetables served were wilted and old.

The only positive point is the hotel’s convenient location near the square. As for cleanliness and services, they were among the worst I have ever experienced. I do not recommend staying here at all.

تجربتي في فندق فيزا كانت مخيبة جدًا للآمال.
الغرف والمفارش والمناشف وحتى المرافق الصحية قديمة ومتسخة بشكل واضح. فوجئت منذ اليوم الأول بمدى سوء النظافة، لكن للأسف كنا قد دفعنا أجور أسبوع كامل مقدّمًا، ولم يكن بالإمكان استرجاع المبلغ أو الانتقال إلى فندق آخر.

طلبنا من الإدارة تنظيف الغرفة وتبديل الشراشف، لكنهم أصروا على أنها نظيفة مسبقًا، وهو أمر غير صحيح. وخلال فترة إقامتنا (7 أيام)، لم يتم تنظيف الغرفة أو تزويدها بمستلزمات النظافة سوى مرة واحدة فقط، رغم التنبيه المتكرر.

أما وجبة الإفطار فكانت فقيرة جدًا، والخضروات المقدمة كانت ذابلة وقديمة.

النقطة الإيجابية الوحيدة هي موقع الفندق القريب من الميدان. أما النظافة والخدمات فهي للأسف من أسوأ ما واجهته. لا أنصح بالإقامة فيه إطلاقًا.

2025-08-26 • via Tripadvisor
Y
Yaren • family_with_children • at
10
2025-08-14 • via Nuitee
C
Can
10
Güzel
Pros:

Çalışanlar güler yüzlü ve yardım severdi. Odalar temiz ve güzeldi. Fiyatı da çok uygun. Çok memnun kaldık.

2024-10-26 • via Nuitee
R
remzi
10
Pros:

Süper

2024-10-18 • via Nuitee
A
Ayse
10
Otelimiz
Pros:

Herşey gayet iyiydi, memnun kaldım

2024-08-12 • via Nuitee
S
Salim • young couple • se
8
Very good
2024-08-01 • via Nuitee
A
Abbas • review category business travellers • iq
2
Very poor
2024-07-28 • via Nuitee
H
husnu
10
Pros:

Personel ilgili,tesis lokasyonu güzel,Trabzondaki evimiz.

2024-07-21 • via Nuitee
K
Khalid • family with young children • sa
6
Pleasant
Pros:

Good Location and staff

Cons:

Bad breakfast...no flexibility in check in and out at all they charge me 25 USD bec of 3 hrs early check in

2024-07-09 • via Nuitee
R
Ramzi • group • us
7
It was ok
Pros:

Location and price

Cons:

Very Small room

2024-07-06 • via Nuitee