Home2 Suites By Hilton Birmingham Downtown

Hotels
•
Home2 Suites by Hilton
8.3 (657 reviews)
250 18th Street South , Birmingham , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Close to hospital
Friendly staff
Cons:
Room cleanliness issues
Loud employees

Categories

Cleanliness
7.59
Some guests reported issues with room cleanliness and dust buildup.
Service
8.56
Mixed reviews; however, staff friendliness noted positively.
Location
9.1
Convenient central location with easy access to downtown and hospital.
Room Quality
7.55
Some rooms require upgrades, but reports of comfort in some accommodations.
Amenities
8.58
General amenities are satisfactory; however, improvements needed in some areas.
Value for Money
8.04
Generally perceived as good value, though issues impacted overall satisfaction.
Food and Beverage
8.59
Reportedly good breakfast offerings, although service issues noted.
Overall Experience
8.36
Guests enjoyed their stay despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 03:14

Property Description

Modern Amenities and Comfortable Stay

Located in the heart of Birmingham, Home2 Suites By Hilton Birmingham Downtown offers a range of modern amenities for a comfortable stay. From a fitness centre and shared lounge to a sun terrace with a swimming pool, guests can relax and unwind during their visit. The buffet breakfast is a perfect start to the day.

Convenient Facilities and Services

This 3-star hotel provides a 24-hour front desk, an ATM, and free WiFi for guests' convenience. Private parking is available on site, ensuring a hassle-free experience for those with vehicles. The rooms are well-equipped with air conditioning, a kitchen, and a flat-screen TV with cable channels.

Business and Leisure Options

Whether traveling for business or leisure, guests can take advantage of the business centre, vending machines, and barbecue facilities available at the hotel. With popular attractions like BJCC and McWane Center nearby, Home2 Suites By Hilton Birmingham Downtown is the perfect choice for your stay.

Ready to experience comfort and convenience in Birmingham? Book your stay at Home2 Suites By Hilton Birmingham Downtown now.

Important information:

When traveling with pets, please note that the following extra fees apply: 1-4 night stay: US$75 and 5+ night stays: US$125. The property can allow a maximum of 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 657 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.36
A
Amber • couple • us
10
2026-04-15 • via Nuitee
K
Kimberly • couple • us
10
2026-04-06 • via Nuitee
• couple • gb
8
2026-04-06 • via Nuitee
B
Bolanle • couple • us
7
The management needs to step up . Do like before
Pros:

I like the close proximity to UAB

Cons:

This property was always nice and clean, coffee available most time at the lobby But This time the the cleanliness is nothing to write home about. The elevator was not clean sticky stuff on the floor, hallway carpet needed shampoo. Bed comfortable but the kitchenette canter top was not clean. I think this place is declining

2026-04-05 • via Nuitee
K
Kandace • family_with_children • us
10
2026-04-04 • via Nuitee
C
Cathy • couple • us
10
We will definitely stay here again if the opportunity presents itself!
Pros:

Clean facilities, great location to events, and exceptionally friendly staff!

2026-04-02 • via Nuitee
S
Summer • family_with_children • us
8
Loved the location and safety of the hotel!!
Pros:

Closeness in proximity to Regions Field. We were able to conveniently walk to the park.

Cons:

The mobile app was good for getting into the room an ice room, but did not work well for the parking lot. Sort of inconvenient but nothing getting a key card couldn’t fix.

2026-03-30 • via Nuitee
T
Tina • couple • us
6
Some positives but overall very disappointing stay.
Pros:

Location and parking were great! Richard (server) on the dining side was great. Lobby was inviting. Loved the patios. Really I’m was very spacious. Variety of pillow firmness options. Kitchen area was well stocked.

Cons:

Breakfast was awful. Food was cold, there were hairs in the eggs & on the cheese slices…when pointed out to staff, nothing was done. :( Out of several items and napkins, cutlery, etc were not stocked. My friend ate nothing and I ate just cereal. Appalled at staffs lack of response & we were very nice about the hairs…it happens but the offending food should have been removed.
Bed uncomfortable & sheets were scratchy. Lamps were broken & dangling. Room was dreary…no “artwork”. Mirror was dirty, stains on sofa & walls.
Shower poured water after turning off for about 30 mins and then dripped loudly all night. Used a washcloth to muffle the sound. Sink was dirty & lotion bottle had “gunk” all over it. “Greasy” smears on door. Shower door was incredibly “tight”. Large person would find it difficult to enter. Toilet tank took forever to refill so had that noise repeatedly too.
Available channels on TV were pitiful & the guide was soooo slow.
Overall very disappointed. Sign in lobby said “we will make it right”. We did surveys as requested & gave management a chance to reach out before posting this review but haven’t heard a work. We think atleast a refund of breakfast is in order.

2026-03-30 • via Nuitee
B
Brandi • family_with_children • us
9
2026-03-29 • via Nuitee
C
Caitlin • family_with_children • us
9
2026-03-29 • via Nuitee
K
Kenneth • extended_group • us
10
2026-03-29 • via Nuitee
J
Jasmine • couple • us
10
I will stay there every time I’m in Birmingham!
Pros:

I liked everything from the staff to the location

Cons:

I had not one dislike

2026-03-29 • via Nuitee
J
Jamecia • couple • us
7
2026-03-28 • via Nuitee
S
stephenm469 • Friends getaway • East Greenwich, Washington County, Rhode Island
2
Staff shouldn't be in a people facing job
Pros:

I've never wasted my time with a negative review before but after 4 decades of travelling this was the worst hotel experience I've ever had. The hotel was nice and clean but the woman working the front desk on the evening of March 19tth and the morning of March 20th should not be in a people facing position. She was ignorant and a liar. They charged for parking even though the lot was full and would not give a refund. Then changed the bill after we had checked out and added more parking charges and a $40 pantry fee. We never used any pantry items. She was foul mouthed as well. It was the 2nd Hilton property i stayed in on this trip and there would have been 3 more had she not completely soured me on Hilton. After 30 minutes on hold with Hilton Honors support we got disconnected. They have my contact info but i doubt I'll hear back. Time to close my Hilton Honors account and move on.

2026-03-23 • via Tripadvisor
M
Melina • couple • us
10
2026-03-23 • via Nuitee
A
Aundrey • solo_traveller • us
1
2026-03-22 • via Nuitee
D
Deariya • couple • us
9
2026-03-21 • via Nuitee
S
Shirley • couple • us
8
Overall it was a good stay and the location was excellent!
Pros:

It was clean and tidy!

Cons:

The clerk would not give me a final bill!

2026-03-19 • via Nuitee
B
Briana • family_with_children • us
10
We thoroughly enjoyed our stay, very comfortable.
Pros:

Friendly staff and cleanliness.

Cons:

The chaos at the pancake station for breakfast😅

2026-03-18 • via Nuitee
H
Hazzard • extended_group • us
10
Pros:

Great customer service

2026-03-14 • via Nuitee