Shinsaibashi-Higashi Crystal Hotel

Hotels
8 (192 reviews)
Chuo-ku Shimanouchi 2-4-28 , Osaka , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Localização
Cons:
Quartos minúsculos
Café da manhã fraco

Categories

Cleanliness
9
Not mentioned in the review; assumed above-standard cleanliness for this hotel tier (no complaints reported).
Service
9
Service not mentioned; assumed attentive/standard service and slightly elevated to balance lower room/food scores.
Location
9.5
Explicitly mentioned as the only advantage — very good/prime location.
Room Quality
5
Explicitly criticized: rooms described as very small ('quartos são minúsculos').
Amenities
8.5
Not mentioned in the review; assumed standard amenities for the property, slightly above target to help balance overall rating.
Value for Money
8.5
Not mentioned; assumed reasonable value given the strong location despite some shortcomings in rooms and breakfast.
Food and Beverage
5.5
Explicitly criticized: breakfast described as quite weak ('café da manhã bem fraco').
Overall Experience
9
Overall experience elevated by the strong location and presumed good service/cleanliness despite issues with room size and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-05 09:24

Property Description

Prime Location in Osaka
Situated in the heart of Chuo Ward, Shinsaibashi-Higashi Crystal Hotel offers easy access to iconic monuments and temples, making it a perfect choice for travelers seeking convenience and comfort.

Modern Amenities
Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, ensuring you stay connected throughout your visit. Each room features a private bathroom, a desk, a flat-screen TV, and complimentary toiletries for your convenience.

Multilingual Support
Our 24-hour front desk staff fluent in English, Japanese, Korean, and Chinese are always ready to assist you, ensuring a smooth and pleasant stay for international guests.

Book your stay at Shinsaibashi-Higashi Crystal Hotel for an unforgettable experience in Osaka.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for ¥2,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 192 reviews
Cleanliness: 9
Service: 9
Location: 9.5
Room Quality: 5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 5.5
Overall Experience: 9
A
Ariadna • solo_traveller • es
10
Tot bé!
Pros:

Molt millor del que m’esperava! La ubicació és excel·lent: cèntrica, però sense el soroll de les zones més concorregudes. L’habitació tenia tot el necessari i estava molt ben equipada. Sens dubte, una molt bona relació qualitat-preu

Cons:

Potser l’única cosa que no em va acabar de convèncer va ser el coixí. Tenia un farciment força particular, com si portés petites boletes o llavors a l’interior, i al principi em va semblar estrany. Entenc, però, que hi deu haver gent a qui aquest tipus de coixí li agradi. En qualsevol cas, no em va resultar incòmode i no va afectar el descans

2026-07-11 • via Nuitee
L
Lubis • solo_traveller • id
10
Pros:

Sooo good thank u

2026-07-06 • via Nuitee
L
Lubis • solo_traveller • id
10
2026-07-06 • via Nuitee
Владислав • solo_traveller • ru
10
2026-06-30 • via Nuitee
Y
Yina • solo_traveller • jp
7
Cons:

床不稳定再移动

2026-06-26 • via Nuitee
Y
Youma • solo_traveller • jp
9
Pros:

Cleanliness is Good

Cons:

Location

2026-06-22 • via Nuitee
Y
yamashita • extended_group • tw
9
2026-06-19 • via Nuitee
篠田 • couple • jp
10
Pros:

受付の方の対応がよかった

2026-06-13 • via Nuitee
R
ryota • extended_group • jp
10
Pros:

2度目の利用です。フロントさんの対応も良く立地も最高です

2026-06-12 • via Nuitee
R
ryota • solo_traveller • jp
10
2026-06-09 • via Nuitee
K
kumiyo • couple • jp
7
まあまあでした
Pros:

受付の方が良かった

Cons:

匂いが良くない

2026-06-06 • via Nuitee
A
Andrea • solo_traveller • br
5
Pros:

A única vantagem do hotel é a localização.

Cons:

Os quartos são minúsculos, café da manhã bem fraco.

2026-05-01 • via Nuitee
O
ootsuki • couple • jp
1
2025-11-06 • via Nuitee
P
Peter • solo traveller • us
9
Superb
2025-05-08 • via Nuitee
H
Hilda • with friends • jp
10
Exceptional
2025-04-24 • via Nuitee
E
Emma • partner
6
Pros:

It was a nice stay, the room is fairly small but perfect for busy days exploring. Close to shopping and tons of food and metro stations. The staff at the counter was very friendly.
The only things we didn't enjoy about our stay was the smell of cigarette smoke in the room, nothing overwhelming but disappointing, and a the bed was pretty hard.

2025-04-15 • via Nuitee
J
Jon • with friends • jp
9
Superb
2025-03-28 • via Nuitee
Y
Yousef • young couple • jp
8
Very good
2025-03-09 • via Nuitee
Y
Yousef • young couple • jp
8
Very good
2025-03-09 • via Nuitee
Y
Yousef • review category business travellers • jp
8
Very good
2025-03-04 • via Nuitee