Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great food options
Cons:
Cold pool water
Lack of designated smoking area

Categories

Cleanliness
7.86
Limited change of linens and towels during the stay.
Service
9.83
Staff were polite, fast service, and attentive to guest needs.
Location
9.37
Convenient shuttle service and easy walking distance to the center.
Room Quality
8.32
Room is spacious but stated it was cold during the stay.
Amenities
8.35
Spa center acceptable but missing some expected features.
Value for Money
8.81
Overall a good experience relative to the price.
Food and Beverage
9.36
Food was tasty, fresh and diverse; breakfasts were excellent.
Overall Experience
9.33
General satisfaction with facilities and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:56

Property Description

Luxurious Mountain Retreat

Indoor Pool and Shuttle Service: Enjoy a refreshing swim in the indoor pool and convenient shuttle service to the lifts.

Fitness Center and Sauna: Stay active in the fitness center or unwind in the relaxing sauna.

Fine Dining and Entertainment: Indulge in fine cuisine at the 2 restaurants, one offering a traditional 'Mehana' experience with a Bulgarian show. Cap off your day by the lobby bar's cozy fireplaces.

Book your stay at Lion Hotel Borovets for an unforgettable mountain getaway!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BGN 10 per day.

Location

Guest Reviews

8.9
Based on 1226 reviews
Cleanliness: 7.86
Service: 9.83
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 9.33
Αναστασία • couple • gr
5
A 3-star hotel masquerading as a 4 star one.
Pros:

Although breakfast was catered purely towards a British crowd, I enjoyed it, as I did the saunas and steam rooms. Bedroom was also spacious. The shuttle bus worked like clockwork every 20 minutes as suggested, which made life easy when it came to visiting the centre of Borovets.

Cons:

Most of the staff working there with a couple of exceptions, seemed like they weren't happy to be there, and in some cases were unhelpful. Rooms are not sound proofed and you could hear people being loud at all hours of the day and night. The radiator in the room was broken and was working almost all day making the room too hot, and having to sleep with the terrace door open at times. Cleanliness is also not a word I would necessarily use for this hotel either as elevators were not clean, and when it came to the room they just seemed to make the beds, and put extra toilet paper, but no dusting or mopping. It also has no room service, and although the hotel manual says that the tavern is open until midnight it actually closes at 10pm, so one night we had to go without dinner. All in all, the hotel claims that it is a 4 star hotel that charges 160+ euros a night, but at best I would give it a 3 star rating, and wouldn't go back there. It is overpriced, and as it underdelivered.

2026-02-14 • via Nuitee
Любомира • family_with_children • bg
10
2026-02-12 • via Nuitee
Александър • extended_group • bg
4
Цена-качество тотално несъотвествие (относно нова година) този хотел е всичко друго,но не и 4 звезди!Банята беше меко ка
Pros:

Беше топло

Cons:

Беше пълно с невъзпитани крайно нагли румънци

2026-02-11 • via Nuitee
J
Janeta • couple • bg
2
Никога повече не бих отишла на това място.
Pros:

Единственото приятно преживяване бе това, че сервитьорката в механата ми даде хапче против киселини, за което безкрайно благодаря…
Само си направете изводите..

Cons:

Наистина кошмарно изживяване. Отношението, цялостното отношение на персонала е под всякаква критика. Хотелът и като локация и като удобства не става..

2026-02-10 • via Nuitee
S
Siyana • family_with_children • bg
7
2026-02-09 • via Nuitee
D
Dimovski • family_with_children • mk
10
Pros:

Great hotel one of the best

2026-02-09 • via Nuitee
K
Kristijan • family_with_children • hr
7
2026-01-31 • via Nuitee
Нели • couple • bg
10
2026-01-30 • via Nuitee
I
Ivana • solo_traveller • bg
10
Very nice and clean hotel, near nature
Pros:

The hotel is very nice, welcoming staff, spa zone well made, very clean. We enjoyed the location however a bit far away it was good to connect with nature. Restaurant food was not exceptional, it was just okay, not exactly tasty, but for a hotel restaurant good food. We really liked the jacuzzi outside, in the winter it's a wonderful experience

2026-01-28 • via Nuitee
A
Anton • couple • bg
10
2026-01-28 • via Nuitee
R
royden • family_with_children • gb
8
2026-01-27 • via Nuitee
K
Krasi • family_with_children • bg
10
2026-01-27 • via Nuitee
D
Dimitris • family_with_children • gr
8
2026-01-26 • via Nuitee
Теменуга • family_with_children • bg
6
Pros:

Доволна съм от престоя си,за 3ти път сме в хотела. Чисто е, стаите са просторни. Уютно е, топло. Ресторантът предлага вкусна храна.

Cons:

Не ми хареса това, че когато пристигнахме разбрахме , че трябва да заплатим паркинг 8 евро на ден.
Халатите за СПА са вече допълнителна услуга, за която също доплащаш 6 евро за целия престой.
По-добре е тези неща да са упоменати на сайта или в офертата.
Като допълнение, леглата според мен имат нужда от подобрение. Не са удобни.

2026-01-26 • via Nuitee
S
SERKAN • family_with_children • tr
8
2026-01-25 • via Nuitee
D
Diogenis • couple • gr
8
2026-01-25 • via Nuitee
F
Funda • couple • tr
8
Pros:

Konumu cok guzel, ormanla iç içe , spa harika idi. Oda ve banya yeterince buyuktu. Pencereleri geniş ve sineklik olması cok guzeldi. Hersey dusunulmuş, cok rahat bir tatil gecirdik :) Havuz, spa, jakuzi yeterli ve guzeldi, cok begendik.
Otelde hiç üşümedik. Odalar ve otelin içi sıcaktı. Sıcak seven birisi olarak bu cok hosuma gitti :)

Cons:

Kahvaltısı biraz daha iyileştirilebilir. Genelde hep domuz ürünleri vardı, daha fazla ceşit eklenebilirdi. Domates ve zeytinler iyi değildi. Otopark olması ve arabamızı sarj edebilmemiz cok guzeldi. Otopark ücretliydi, otel müşterileri için ucretsiz olmasını beklerdik. Bunlara ragmen genel olarak otelden cok memnun kaldık. Herkese tavsiye ederiz.

2026-01-23 • via Nuitee
B
BATUHAN • family_with_children • tr
8
Merkezin biraz dışında ağaçların arasında zengin bir kahvaltı edebileceğiniz ve bahçe jakuzisinde dinlenebileceğiniz hoş
Pros:

Etrafı ağaçlarla çevrili huzurlu bir yerde. Kayak pistlerine araçla çok yakın. Sık şekilde organize edilmiş shuttle lar var. Dışarıdaki hot tub çok iyi düşünülmüş. Kayak sonrası iyi dinlendiriyor. Kahvaltı çeşitleri güzel.

Cons:

Yattığımız yataklar bir miktar içeri doğru çökmüş durumdaydılar. Kimi insanlar bundan rahatsız olabilir. Saat 23 ten sonra oteldeki her şey kapanıyor. Dışarıdaki -8 derece soğuktan döndükten sonra sıcak birşey içmek istiyorsunuz. Ne restoran,ne bar, ne de herhangi başka bir yer açık. Odanızda elektrikli ısıtıcı yok. Ücretini vererek sıcak bir içecek alabileceğiniz bir makine dahi yok. Kayak/dağ tatili konseptinde hizmet veren bir tesiste bu kadar yoksunluk olmamalı. Açık büfe kahvaltı sırasında size çatal-bıçak, içecek servisi yapan garsonlar yok. Benzer otellerde bu servisin çokça yapıldığını gördüm. Gerekli herşeyi alıp temiz bir masaya oturabilmek için 4-5 sefer yapmak zorunda kalıyorsunuz.

2026-01-22 • via Nuitee
C
Chumak • couple • ua
9
2026-01-22 • via Nuitee
Георги • couple • bg
8
2026-01-21 • via Nuitee