Casa Prim Hotel Boutique

Hotels
8.7 (357 reviews)
General Prim No. 72 , Mexico City , mx

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Cons:
Limited breakfast options
Noise from the lift

Categories

Cleanliness
8.55
Clean and comfortable as mentioned, but some concerns with room conditions.
Service
9.25
Staff was very attentive and helpful, contributing positively to the experience.
Location
9.25
Great location with easy access to major sites.
Room Quality
8.75
Rooms described as comfortable, though some noise issues were noted.
Amenities
8.25
Basic amenities available but lacking some expected features.
Value for Money
8.85
Decent value, though some complaints about services received.
Food and Beverage
7.75
Breakfast options limited and coffee quality criticized.
Overall Experience
8.95
Overall positive experiences highlighted despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:36

Property Description

Luxurious Amenities
Casa Prim Hotel Boutique offers a fitness center, shared lounge, terrace, and restaurant, ensuring guests have a comfortable and enjoyable stay.

Modern Comforts
Guests can expect air-conditioned rooms equipped with a coffee machine, flat-screen TV, and a private bathroom with a shower, providing the perfect blend of comfort and convenience.

Convenient Location
Located near popular attractions such as Museo de Memoria y Tolerancia and just 11 km from Benito Juarez International Airport, Casa Prim Hotel Boutique is the ideal choice for travelers seeking both leisure and convenience.

Book now for an unforgettable experience at Casa Prim Hotel Boutique in Mexico City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 357 reviews
Cleanliness: 8.55
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.85
Food and Beverage: 7.75
Overall Experience: 8.95
C
Cruz reyes solo_traveller mx
10
Pros:

La amabilidad i disposición de los empleados

Cons:

Es algo pequeño pero cómodo

2026-07-19 via Nuitee
S
stefan couple fr
8
2026-07-11 via Nuitee
R
Raúl solo_traveller mx
9
Pros:

La ubicación es muy buena, y el numero de habitaciones es adecuado.

Cons:

Se genera ruido durante la madrugada despues de que el restaurante termina el servicio.

2026-06-29 via Nuitee
V
Vázquez solo_traveller mx
10
2026-06-28 via Nuitee
R
Rafael Rene solo_traveller mx
10
Pros:

El colchón y la habitación

Cons:

La lluvia, fuera del hotel, me encantó el hotel

2026-06-25 via Nuitee
M
Madalena solo_traveller pt
6
2026-05-04 via Nuitee
P
PKN couple us
6
Friendly staff but limited facilities. Overall decent place but do not expect too much
Pros:

Staff

Cons:

No windows. Stuffy. No creamer for in room coffee? No breakfast to buy on weekdays

2026-05-01 via Nuitee
T
Teresa solo_traveller ca
8
Pleasant staff, great location and safe and clean room room. I would
Pros:

The room was nicely appointed with some nice additional touches.

Cons:

It was a bit loud as my room was next to the restaurant. Also the internet in my room was extremely slow although the tech support person on staff helped me switch to a faster platform. The closet space was quite minimal but I could make do

2026-04-26 via Nuitee
E
Emma couple es
9
Muy bien!
Pros:

estaba limpio, ordenado, era agradable, no había ruido

Cons:

cada día que quisimos desayunar en el hotel en el horario que indicaban, no pudimos porque nos indicaron que el cocinero no había llegado

2026-04-16 via Nuitee
J
Jorge Alfonso couple mx
9
Pros:

La ubicación y la amabilidad

Cons:

La nula variedad en el desayuno

2026-04-09 via Nuitee
E
Evelin couple us
10
Cute place in a busy town
Pros:

Very nice, clean, comfortable rooms, staff super helpful and friendly.

2026-04-01 via Nuitee
R
Roberto couple mx
9
2026-03-30 via Nuitee
Y
Yasmine solo_traveller gb
8
Clean and friendly hotel in a great location
Pros:

Really lovely staff, great location. Everything nice and clean

Cons:

My room did not look anything like the pictures, dark and no leafy view/french balcony

2026-03-30 via Nuitee
V
Vivienne couple us
5
Probably wouldn’t book again.
Pros:

The staff was pleasant and helpful

Cons:

We were sold a suite with separate bedroom. What we got was a dark corner room with no windows. Each day we asked to change to the room type we ordered. There was a promise, but no action. Finally, we made a bigger fuss and were given the option to move to another room, slightly better with a window over the interior and two meters from the front desk.
The staff was pleasant, particularly the supervisor. The manager was not helpful - all smiles and no action.

2026-03-25 via Nuitee
M
Maria Cecilia solo_traveller ar
9
Recomendable
Pros:

Todo impecable!

Cons:

El unico comentario es que hay habitaciones en el primer piso a las que hay que ir por escalera, lo que es muy complicado cuando llevas maletas.

2026-03-24 via Nuitee
T
Tania Rojas solo_traveller ni
10
Peace, with genuine care for guests.
Pros:

I loved this hotel. I travel a lot for business, and after three consecutive weeks of traveling among four cities, two countries, and five hotels and Airbnb, I finally got to sleep. No vulgar inconsiderate neighbors slamming doors at midnight, no weird noises, no humidity smell, just pure peace and a clean & comfortable room. Amenities are great and the mattress invites deep sleep. This hotel has a wonderful environment, the wall garden is beautiful, the decor, and its staff genuinely care for you!!! I do appreciate that a lot! They made sure to accommodate me in a room close to the street as I requested to have a well-ventilated space. I have a light sleep and was able to be well-rested.
Location is convenient, a bit dark at night, but I still felt safe. Thank you for the kindness!

Cons:

I wish there were at least a small desk, and a chair for me to work more comfortably inside the room.

2026-03-21 via Nuitee
R
Roberto solo_traveller mx
9
Nive hotel, great attention from the staff.
Pros:

Beautiful building in a close to everything location.

2026-03-21 via Nuitee
S
Silvia Bottiroli solo_traveller be
9
2026-03-17 via Nuitee
C
Christin family_with_children us
8
Quiet, comfy, Starbucks in walking distance, nice staff, lovely rooms, warmed bathrooms.
Pros:

The rooftop restaurant had some delicious meals. The staff was prompt and courteous. We were sad that we didn't dine at this place from the beginning of our stay.

2026-03-17 via Nuitee
D
Daniel couple gb
8
Enjoyable stay in CDMX
Pros:

We enjoyed our stay at Casa Prim. We booked it for it's convenient location, not too far from the historical centre but also not in the trendier districts. However, it is a bit isolated in terms of places around there so if you don't want to walk or get taxis to and from places maybe stay elsewhere. We walked to Centro Historico a couple of times in the mornings but would always come back with an Uber in the evenings. The room itself was decently sized although at an odd shape. The staff were friendly and asked every day if we wanted the room cleaned

Cons:

While there are shops around the hotel there are not obvious places to go out for food or drink so if that is a dealbreaker would suggest staying in Roma/Condesa instead.

2026-03-15 via Nuitee