Hotel X Toronto, a Destination by Hyatt Hotel

Hotels
Destination by Hyatt
9.2 (622 reviews)
111 Princes' Boulevard , Toronto , ca

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Nightclub
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great amenities
Excellent service
Cons:
High prices
Inconsistent room rates

Categories

Cleanliness
8.84
The rooms were clean and exactly as described; however, some guests reported issues with water pressure.
Service
9.81
Service was excellent from check-in to room service, with friendly and professional staff.
Location
9.35
Great location for attending events; proximity to the airport was a bonus.
Room Quality
9.3
The rooms were amazing, big, clean, and well-appointed.
Amenities
9.33
Outstanding amenities including a heated rooftop pool and fantastic restaurant options.
Value for Money
8.29
While generally a great value, some guests felt the cost was high compared to the rates they observed for similar rooms.
Food and Beverage
9.34
Food quality was excellent with generous portions; numerous dining options available.
Overall Experience
9.31
The overall experience was exceptional, making it a perfect place for special occasions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 22:19

Property Description

Luxurious Waterfront Retreat

Exceptional Rooftop Hospitality: Enjoy stunning city skyline views and exceptional service at Hotel X Toronto's rooftop facilities.

Guerlain Spa & Wellness: Indulge in luxury at the Guerlain Spa with unique treatment rooms, beauty boutique, and relaxation lounge overlooking the lake.

Elegant Accommodations & Suites: Experience comfort in elegantly designed guest rooms with premium amenities and enjoy exclusive perks in the suites including daily breakfast and turndown service.

Experience luxury and convenience at Hotel X Toronto. Book now for an unforgettable stay.

Important information:

Please note the hotel's entrance is located at the intersection of Lakeshore Blvd and Newdfoundland road.

The card and cardholder utilized to make this reservation, must be present at check-in along with valid government issued photo ID. An exception will only be made if the guest presents a signed authorization form with valid government issued photo ID from the cardholder, along with a signed copy of the front & back of credit card.

The resort fee includes:
- High-speed WiFi
- 24-hour access to 10XTO gym
- En suite bottled water
- Access to property's film series and screening room (based on availability)
- Business center access
- Year-round, heated rooftop swimming pool

During the summer months (June – September) reservations for the rooftop pool are required for all registered guests. Reservations are available in 2 hour increments from 7am - 11pm and can be made upon check-in. We do our absolute best to ensure everyone has an opportunity to enjoy the pool however popular times may not always be available.

Beginning January 1, 2025, the check-in time at Hotel X Toronto will be adjusted to 4:00 PM EST

The swimming pool will be unavailable for guest use due to annual maintenance from April 9th to April 30th, 2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Apr 9, 2026 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 622 reviews
Cleanliness: 8.84
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
S
Shelida solo_traveller ca
8
2026-02-08 via Nuitee
M
martin couple gb
10
2026-01-31 via Nuitee
I
Ish couple ca
9
2026-01-28 via Nuitee
J
Jens couple ca
10
2026-01-28 via Nuitee
L
Long solo_traveller us
9
Beautiful hotel by the lake with exceptional view!
Pros:

Very nice staff- especially the bellman (bellmen!) 10/10. The receptionists are very nice, but not to the level of the bellmen. 8/10.
The bed was exceptionally well made (I’m sure the sheets/comforter were ironed- tell me if I’m wrong). Hotel very well kept- even the public bathrooms downstairs in the lobby were very clean. Location was a little bit off of the tourist areas, but Uber took me there in five minutes.

Cons:

They have a great team! The room, bed. Hallway, the showers,… everything was exceptionally clean. They are very nice restaurants downstairs as well as at the top floor… perhaps the staff can promote their restaurants more, I would have given it a try and probably would have like them as well! But I did not try. I only found out how nice they were on the day I left.

2026-01-26 via Nuitee
B
Barbara solo_traveller us
8
2026-01-26 via Nuitee
S
Sullivan solo_traveller ca
10
So luxurious and comfortable
Pros:

Everything! It’s perfect

Cons:

Not one issue

2026-01-25 via Nuitee
B
Bill couple ca
9
2026-01-22 via Nuitee
M
Matt couple ca
10
2026-01-20 via Nuitee
A
Autumn couple ca
10
Beautiful hotel!
Pros:

Beautiful hotel! Enjoyed everything about our stay. Staff were friendly and helpful.

2026-01-20 via Nuitee
J
Jennifer family_with_children ca
8
2026-01-20 via Nuitee
Y
Yasmine couple ae
2
Not worth the money
Pros:

Location

Cons:

1. Not worth the price
2. Pictures don’t match reality
3. Very old for a 5 star hotel
4. Parties every night, there’s so much noise that goes on until 2 am
5. I found a worm and a spider in the room

2026-01-19 via Nuitee
V
Valerie solo_traveller ca
9
The Hotel X is one of my favorite hotels.
Pros:

It's a beautiful hotel. Very warm and inviting. Perfect location to stay for concerts at budweiser stage. I always stay at the X for easy concert access.

Cons:

I really wish it had a whirlpool. And the café closed very early. All i wanted was a coffee & a snack. No restaurants outside of the hotel that you can easily walk to.

2026-01-19 via Nuitee
O
oksana family_with_children be
1
A DISASTROUS HOTEL
Pros:

The staff, responsible for transportation.

Cons:

At check-in the extra beds in the room were not prepared.
Restaurants close without any announcements, although the websites claim 7-days per week opening hours till 8 pm.
No vending machines, that could be an alternative.
Most people, that were running the pool were impolite to the guests. Were never controlling extremely loud screaming children.

2026-01-19 via Nuitee
S
savanna couple ca
10
2026-01-19 via Nuitee
K
Kemal couple ca
10
2026-01-19 via Nuitee
M
Michael couple ca
10
Amazing staff, excellent location, perfect for a one night stay!
Pros:

Excellent location within walking distance to the Budweiser stage. Staff was extremely attentive, polite and exceeded our expectations. In room dining was a little pricey, but everything tasted great and bigger portions than expected. Overall amazing stay!

Cons:

Beds were a bit uncomfortable. One night stay was a little expensive.

2026-01-19 via Nuitee
P
Penny couple ca
8
It was a wonderful stay
Cons:

The elevator doors need to stay open longer, example people with luggage loading on the elevator the door is already closing while there loading

2026-01-19 via Nuitee
J
Jimmy couple ca
10
Great stay…will be back for sure!
Pros:

This was my second stay at the hotel…the location worked for me both times…first time was for a boating show next door and the latest stay was for a concert at Budweiser Stage…cost a little more than we normally spend but so worth it…thnx

Cons:

The switches for the lighting are a little odd and took some getting used to…very minor issue

2026-01-19 via Nuitee
R
Rachel family_with_children us
10
2026-01-19 via Nuitee