Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Outstanding central location with great views
Friendly, attentive staff who assist with transport and parking
Excellent breakfast (quality ingredients, not a buffet)
Upgraded rooms/apartments with large bathrooms and laundry option
Generally very clean
Cons:
Parking is expensive and charged extra
Access by car through pedestrian-controlled streets is complicated
Some rooms suffer noise/privacy issues (notably rooms 101/102 and terrace-facing rooms)
Occasional dampness or room-specific issues; some rooms small or lacking daylight
Perceived poor value/overpriced by several guests

Categories

Cleanliness
9.4
Generally described as extremely clean and very tidy by multiple guests; one damp-room incident was resolved by staff after a day.
Service
9.6
Staff repeatedly described as friendly, attentive and helpful (arranged transport, assisted with parking/room issues and upgrades).
Location
10
Consistently praised as perfect/central, next to the Old Town and harbour with superb views and easy walking access to attractions.
Room Quality
8
Many upgrades and large, well-equipped rooms and apartments praised (roof apartment outstanding), but some rooms had privacy, noise or daylight issues and a few were small or damp.
Amenities
9.4
Breakfast service (non-buffet, quality ingredients), laundry option, and on-site parking/garage available; terrace space limited and privacy variable.
Value for Money
7
Multiple guests complained prices were high or exorbitant, parking charged extra and some felt price did not match perceived value.
Food and Beverage
9.6
Breakfast repeatedly praised for quality and choice (non-buffet format); generally positive comments about breakfast offerings.
Overall Experience
9
Overall very positive stay driven by excellent location, friendly service and good breakfast; some negative notes around room privacy, occasional dampness and perceived high price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 14:14

Property Description

Prime Location in San Sebastián's Old Town

Hotel SANSEbay offers a prime location in San Sebastián's old town, just steps away from popular attractions like Calle Mayor and Constitución Plaza. The Kursaal Congress Centre and Victoria Eugenia Theatre are also within walking distance, making it the perfect choice for both leisure and business travelers.

Stunning Sea Views and Modern Accommodations

Enjoy breathtaking sea views from the comfort of your room at Hotel SANSEbay. The bright and modern units are equipped with amenities such as flat-screen TVs, private bathrooms with free toiletries, and some even feature a terrace. The apartments come with kitchenettes and dining areas for added convenience.

Relaxing Lounge, Bar, and Complimentary Breakfast

Unwind in the hotel's inviting lounge, grab a drink at the bar, or start your day right with a delicious breakfast served every morning. With free WiFi available throughout the property, you can stay connected during your stay. Don't miss the chance to explore La Concha promenade just a stone's throw away.

Ready to experience the charm of San Sebastián? Book your stay at Hotel SANSEbay now and make unforgettable memories!

Important information:

When booking [4] rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

9
Based on 2838 reviews
Cleanliness: 9.4
Service: 9.6
Location: 10
Room Quality: 8
Amenities: 9.4
Value for Money: 7
Food and Beverage: 9.6
Overall Experience: 9
R
Ryan • couple • au
10
Awesome spot to stay with lots of activity near by and very cool vibes
Pros:

Fantastic location, helpful staff and great breakfast

Cons:

That I had to leave

2026-09-19 • via Nuitee
J
Jann • couple • nz
8
Memorable and positive
Pros:

Great location. Friendly and helpful staff

Cons:

I didn’t get the room I originally booked

2026-09-18 • via Nuitee
S
Sadie • couple • gb
10
A brilliant little hotel in a perfect position
Pros:

Perfect position

Cons:

Nothing

2026-09-18 • via Nuitee
A
Amelia • couple • gb
10
2026-09-17 • via Nuitee
C
Craig • couple • us
10
2026-09-17 • via Nuitee
C
Clare • extended_group • gb
10
Pros:

Great location. Very helpful staff and lovely rooms

2026-09-16 • via Nuitee
C
Christine • couple • au
10
2026-09-16 • via Nuitee
S
Sarah • family_with_children • us
10
2026-09-16 • via Nuitee
A
Alex • couple • gb
9
Would highly recommend and would be very happy to return.
Pros:

Clean, cool and comfortable room with excellent shower. Andrea, Iker and the team were very friendly and helpful in suggesting and helping with restaurant reservations and travel and tour ideas.

2026-09-15 • via Nuitee
E
Elaine • couple • gb
9
Would recommend this hotel for location, views and comfort
Pros:

Great hotel in a superb location. Very easy to walk to all attractions and restaurants. The view of the bay was amazing and although in a busy location, the room was very quiet. The bed was large and very comfortable. The staff too were lovely. If you have a hire car I would recommend you book the underground car parking at the hotel.

2026-09-14 • via Nuitee
C
chris • couple • gb
10
2026-09-14 • via Nuitee
L
Luis Eduardo • couple • co
8
Buen hotel pero muy costoso para lo que ofrece
Pros:

Buena ubicación pero difícil acceso y permanencia en el Hotel ... poca posibilidad de estar en el hotel ... parece más un B&B a precio de 5 estrellas

Cons:

Su infraestructura muy pobre lo que ofrece para el precio que cobran

2026-09-14 • via Nuitee
C
Chatowers • couple • co
9
Un excelente lugar si buscas muy buena ubicación, comodidad y buena relación precio-calidad.
Pros:

Excelente ubicación. Personal amable y conocedor de los posibles requerimientos. Habitación muy cómoda y muy limpia.

2026-09-14 • via Nuitee
A
Alexander • couple • gb
10
Pros:

Location - right next to the old town
The pub next door for evening drinks

2026-09-14 • via Nuitee
P
Paula • couple • us
9
Excellent hotel.
Pros:

Terrific location, clean, friendly staff, excellent breakfast. We didn't experience the noise issues that some travelers have complained about.

Cons:

Room is small, as you'd expect, and all hotels in San Sebastian are expensive.

2026-09-13 • via Nuitee
C
Chris • couple • au
9
2026-09-09 • via Nuitee
M
MARIA ASUNCION • extended_group • es
8
Maravilloso
Pros:

Alojamiento excelente

Cons:

En la semana grande está la fiesta tan cerca q es casi imposible dormir bien

2026-09-09 • via Nuitee
C
Christine • couple • au
9
2026-09-08 • via Nuitee
C
Chedes • couple • gb
10
2026-09-08 • via Nuitee
I
Ilse • couple • be
10
2026-09-08 • via Nuitee