Facilities

Boat tours nearby
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Hot springs nearby
Books
Free WiFi
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable room
Cons:
Room was a little hot

Categories

Cleanliness
9.24
The room was very clean and well maintained.
Service
9.71
Lovely helpful staff who go out of their way to help you.
Location
9.75
Brilliant location on the edge of the Old Town in San Sebastian.
Room Quality
9.2
The room was comfortable and the bed was great.
Amenities
9.23
Small breakfast/bar area with great food.
Value for Money
9.19
Paid for a bigger room and received good value.
Food and Beverage
9.24
Food in the breakfast/bar area was great.
Overall Experience
9.61
Despite minor issues, would stay again and recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:05

Property Description

Recreational Opportunities
Enjoy activities such as renting bicycles and take advantage of amenities like complimentary wireless internet and concierge services.

Dining Options
Indulge in delicious meals at the hotel's coffee shop or snack bar. Don't miss the opportunity to savor cooked-to-order breakfasts every day.

Featured Amenities
Experience seamless check-in and check-out with express services. Benefit from conveniences like dry cleaning, a shuttle service, and onsite parking.

Book your stay at Hotel SANSEbay for a centrally located beachfront experience in San Sebastián. Unwind just steps away from Monte Urgull and Donostia-San Sebastian Aquarium.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 196 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
M
Mandar • extended_group • us
9
Pros:

Great property in a nice location.

2026-06-27 • via Nuitee
L
Lars • couple • no
8
Central located and nice place
Pros:

Central located, very ok place

Cons:

All well

2026-06-26 • via Nuitee
N
Naomi • solo_traveller • ie
10
2026-06-26 • via Nuitee
S
Shaun • couple • gb
9
Excellent 2 night stay. Great location for beach and bars. We had a room looking over the port which was greatly
Pros:

Location was ideal, lovely rooms

Cons:

Nothing all good

2026-06-26 • via Nuitee
C
Craig • couple • au
10
We really enjoyed our stay the staff were really friendly and the location was great, close to the beaches and right in
Pros:

Nice and clean and great location

2026-06-25 • via Nuitee
K
Koen • family_with_children • sg
10
Pros:

Location, parking, babysit service

Cons:

Na

2026-06-25 • via Nuitee
M
Maedy • extended_group • au
10
Will come back and highly recommend
Pros:

The upgrade!!! Many thanks!!!!

Cons:

Leaving

2026-06-25 • via Nuitee
B
Barbara • couple • ch
9
Tolle Lage und stylische Einrichtung.
Pros:

Super Lage in Altstadt und Meeresnähe. Schöne Aussicht auf den Hafen vom Bett aus bei Zimmer mit Meerblick. Freundliches Personal und gute Unterstützung beim Parken des Autos

Cons:

Nichts zu bemängeln

2026-06-25 • via Nuitee
J
Julie • couple • au
9
Fabulous
Pros:

Excellent property, great location, courteous and friendly staff.

2026-06-24 • via Nuitee
D
Diana • solo_traveller • de
9
2026-06-24 • via Nuitee
R
René • couple • ch
8
2026-06-23 • via Nuitee
M
Marco • couple • ch
10
Überraschendes San Sebastian
Pros:

Das Hotel befindet sich am Rand der Altstadt und dem Hafen. Vom Zimmer konnten wir die Bucht sehr gut sehen und auch die Aussicht geniessen. Vor allem am Abend beim eindunklen (Licht).
Das Hotel hat uns, vor unserer Ankunft, informiert, das wegen einer Baustelle vor dem Hotel uns ein Upgrade zusteht. Das neue Zimmer im Dachgeschoss war super perfekt. Apropos Baustelle, wir haben gar nichts von dieser Baustelle etwas bemerkt.
Die Ausstattung war sehr gut und schön. Ein geräumiges Badezimmer und ein sehr bequemes Bett runden das Zimmer ab.
San Sebastian ist eine sehr lebendige Stadt mit vielen kleine Bar‘s. Die Lage um das Hotel ist allgemein sehr ruhig trotz der Lebendigkeit der Stadt.

2026-06-23 • via Nuitee
R
Rinat • solo_traveller • il
10
מלון מצוין, מומלץ בסאן סבסטיאן
Pros:

המיקום מעולה. חדר האמבטיה: החל במיבש השער, שעובד מצוין, המקלחת האטומה, שהמים לא יוצאים ממנה. זרם מים חמים חזק. המיטה הנוחה ומיזוג מעולה.

Cons:

אהבתי הכל. מצטערת שלא לקחתי חדר גדול יותר

2026-06-23 • via Nuitee
A
Alejandro • solo_traveller • uy
6
2026-06-22 • via Nuitee
F
Francis • couple • fr
7
Pros:

La situation

2026-06-18 • via Nuitee
T
taylor • couple • us
9
2026-06-18 • via Nuitee
C
Corrine • couple • nz
10
We had a lovely 2 days enjoying San Sebastián
Pros:

Good clean room by the beach and the old town. Staff were very good with communication. There was a lift which was great with luggage

2026-06-17 • via Nuitee
K
Karin • couple • se
10
2026-06-16 • via Nuitee
J
Jackie • extended_group • gb
10
Perfect 4 days away
Pros:

The staff were all friendly and helpful . Our breakfast was very well presented and very tasty. The location is perfect with only minutes to walk to the old town , fantastic view of the beach and a perfect base to explore .

Cons:

Nothing

2026-06-16 • via Nuitee
M
Meeta • couple • gb
9
Fabulous location and comfy beds
Pros:

Fabulous location, close to all of the main sites. Lovely staff.
We arrived by bus from Bilbao and the hotel is about 15-20min walk from the bus station. We arrived late at around 11:30pm but the check in process via the codes was very easy and well communicated by the staff.
The hotel is close to a couple of bars, so depending on where your room is located, it might be noisy of a night and when the bottle bins are emptied the following morning. This didn't bother us, but something to bear in mind if you are a light sleeper, but don't let it put you off otherwise, it'a lovely hotel!

2026-06-16 • via Nuitee