The Smith Hotel

Hotels
•
Nightsbridge
6.4 (5 reviews)
Magadi Road, Ongata Rongai , Ongata Rongai , KE
254-733-280000

listing image 1
Show all photos

Facilities

Meeting rooms
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Excellent restaurant
Friendly staff

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-25 10:19

Property Description

Escape to The Smith Hotel, where comfort meets convenience in the heart of Ongata Rongai.

Recreation & Relaxation
Unwind in our spectacular outdoor pool or energize your day at our state-of-the-art fitness center. Whether you're here for leisure or business, our hotel offers a perfect blend of relaxation and activities to suit every guest.

Dining Delights
Savor delectable cuisines at our two on-site restaurants or enjoy room service from the comfort of your room. Don't forget to visit our poolside bar for a refreshing drink while soaking in the sun.

Modern Amenities
With 73 air-conditioned rooms fitted with complimentary Wi-Fi, cable programming, and rainfall showerheads, you'll experience unparalleled comfort. Our business center and versatile meeting spaces ensure you can balance work and play seamlessly.

Book your stay at The Smith Hotel today and elevate your travel experience!

Important information:

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Adam
10
Pros:

Excellent restaurant and staff

2025-04-23 • via Nuitee
V
Verified traveler
6
Pros:

Bonsoir
Je fait le réservation une chambre de 2 personnes
Ma mere et mon petit frère montant 125 euros mes fami sont arrivées on augmenté le prix des 125 au 175 euros

2019-09-02 • via Nuitee
S
Samuel
2
Pros:

The Rooms were NOT at ALL as advertised. The Beds were not what we had reserved. The staff gave us the accommodations that we had payed for online, but the rooms and beds were all smaller than advertised. We had booked a queen and King suite with two separate bedrooms and we were given a Double and two twin beds. The Rooms were very tiny without room to turn around in, the Bathroom sink Flooded up out of the floor drain if you ran the water for more than 8 seconds. The water in the shower had no temperature control and flooded out from under the glass walls to soak the entire bathroom floor. To the credit of the hotel the facility was very clean and tidy, but I can't recommend staying there without knowing exactly what you are paying for. Do not book online!

2019-07-15 • via Nuitee
M
Mayo
6
Pros:

まずホテルの所在地ですが、ナイロビの空港からだいぶ離れていたので、少し不便でした。
ホテルにたどり着くまでの道は雑然とした田舎。
ホテルはこぢんまりしていますが従業員の方々がとても親切でした。
設備面についてはヘアドライヤーがなかったり、バスルームがシャワーのみだったり、お国柄あまり髪の毛を洗わないのか、郷に入っては郷に従えといったところ。
ホテル検索の時に空港からとか、ナイロビ市街地からどれくらい距離があるのかを示すべきだと思います。
ホテルで両替ができませんでしたので、現地通貨は予め用意しておくと安心です。

2019-01-22 • via Nuitee
D
Deanna
8
Pros:

I was impressed with the beautiful property. The staff was excellent and very helpful in my solo travels.

2018-08-31 • via Nuitee