Hotel Embassy

Hotels
7 (366 reviews)
Tubman Road , Nairobi , ke

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Fax/photocopying
Ironing service
Packed lunches
Currency exchange
Grocery deliveries
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable price
Cons:
Poor cleanliness
Old and dated rooms
Noisy environment

Categories

Cleanliness
5.08
Many reviews criticized cleanliness, noting dirty bathrooms and unclean sheets.
Service
8.05
General sentiment mentioned friendly staff and good service.
Location
8.59
Location is frequently praised for being central and convenient for tourists.
Room Quality
5.04
Complaints about the age and state of the rooms were common; many found it dated.
Amenities
7.07
Basic amenities available, but several were noted as lacking, such as weak internet.
Value for Money
7.03
Some reviews felt it was good value for the price, but others commented it was overpriced.
Food and Beverage
8.08
Breakfast and in-house dining options received positive feedback.
Overall Experience
7.05
Mixed experiences noted, but many appreciated the overall comfort despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:32

Property Description

Central Location

Hotel Embassy is perfectly located in the heart of Nairobi, just a stone's throw away from major attractions like the Kenyatta International Conference Centre and Nairobi National Museum. With easy access to key landmarks, you can truly immerse yourself in the vibrant culture of the city.

Comfortable Accommodation

Experience comfort like never before in our well-appointed rooms featuring modern amenities such as flat-screen TVs, cozy bedding, and private bathrooms. Whether you're here for business or leisure, our rooms provide the perfect retreat after a long day of exploration.

Culinary Delights

Indulge your taste buds at our on-site restaurant offering a delectable array of local and international dishes. From vegetarian to halal options, we cater to every palate. Savor the flavors and enjoy a memorable dining experience during your stay at Hotel Embassy.

Book your stay now at Hotel Embassy and make your Nairobi trip truly unforgettable!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 366 reviews
Cleanliness: 5.08
Service: 8.05
Location: 8.59
Room Quality: 5.04
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 7.05
N
Nakiryowa • solo_traveller • ug
6
Relatively comfortable
Pros:

Staff are friendly and welcoming.
They have various payment options.
Good location near City Market and within the City Centre, minimum noise at night.

Cons:

Facilities were old
Dirty mosquito nets
No water in showers
No hot water

2026-05-07 • via Nuitee
• solo_traveller • zw
8
2026-04-25 • via Nuitee
S
Susan • couple • ke
10
2026-04-23 • via Nuitee
P
Paul • solo_traveller • ug
7
N/A
Pros:

limited in culture

Cons:

integrated other cultural foods especially after knowing the visitors in the hotel

2026-04-20 • via Nuitee
F
Funmilqyo • solo_traveller • nl
8
2026-04-13 • via Nuitee
M
Mamboininga • solo_traveller • zw
7
It was good
Pros:

It was good

2026-03-27 • via Nuitee
L
Lorenza • solo_traveller • tz
6
Pros:

The property is basic, but very clean, with well working hot water,and in a very central position. It is definitely value for money.

2026-03-17 • via Nuitee
C
Cyprien • couple • fr
8
2026-03-15 • via Nuitee
M
MissJoyceB • family_with_children • ph
10
2026-03-09 • via Nuitee
M
MissJoyceB • family_with_children • ph
10
Prime location, friendly staff, spacious and clean room, affordable rates, and delicious breakfast
Pros:

Airport pickup, friendly staffs, allowed early check-in for free, prime location

Cons:

Old building but it's OK for me.

2026-03-09 • via Nuitee
N
Notsi • family_with_children • ls
3
Pros:

No essentials in the rooms I.e drinking water, bath gel, lotion etc

Cons:

Poor communication

2026-02-24 • via Nuitee
P
Paul Ekal Lokol • family_with_children • ke
5
2026-02-14 • via Nuitee
N
Ndam • solo_traveller • cm
8
It was worth it.
Pros:

The receptionists and workers were really amiable. I loved that my room was also cleaned while I stepped out.

Cons:

I didn't like that not every area was very much clean. I would say to my liking but it was acceptable.

2026-01-21 • via Nuitee
N
Nathnael Getaneh • solo_traveller • et
8
More or less, it is very good hotel
Pros:

I like the location, food and security

Cons:

I didn't like that there is no cleaning everyday and they clean after u leave so no cleaning until you leave

2026-01-20 • via Nuitee
J
Johnson • solo_traveller • ng
4
2026-01-19 • via Nuitee
J
JESUS • couple • co
1
Cons:

las habitaciones viejas y sucias. hicimos el checking a las 4 am y el checkout a las 7 am. pagamos por 2 noches pero no nos quedamos, no dormimos en el hotel. hice la solicitud para que me devolvieran el pago de una noche de hotel, 45 dias despues no me han hecho la devolucion.

2026-01-19 • via Nuitee
G
GEOFREY • solo_traveller • tz
7
Embassy Hotel nice place for accommodation in Nairobi.
Pros:

The breakfast was excellent, and the hotel is located at the good place

2026-01-19 • via Nuitee
V
Vijay • extended_group • zm
1
2026-01-19 • via Nuitee
O
OneLove1959 • couple • de
9
2026-01-19 • via Nuitee
A
Aboyade • family_with_children • ng
9
2026-01-07 • via Nuitee