Sunnys Hotel & Residence

Hotels
•
Independent
Am Kesseltal 6, Mainz, 55129 , Mainz , DE
49-178-8218095

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Pets allowed

Facilities

Free WiFi
Terrace
Front desk (limited hours)
Smoke-free property
Free self parking
Airport transportation - pickup (surcharge)
No elevator (single level property)
Well-lit path to entrance
Stair-free path to entrance

Review Highlights

Pros:
Good price-performance mentioned by several guests
Quiet location and easy access (near autobahn, peaceful)
Friendly/helpful staff in multiple reports
Free/available parking in many reviews
Some rooms with large/comfortable beds
Cons:
Poor cleanliness: stained bedding, hair, dirty bathrooms
Broken, old or falling-apart furniture in many rooms
Unpleasant smells reported on arrival
Pest issues: ants and reports of cockroaches
No breakfast available
Booking/check-in problems for some guests (no room despite payment)

Categories

Cleanliness
1
Multiple reports of dirty rooms: stained and hair-covered bedding, dirty walls, unclean bathrooms, visible traces from previous guests, ants and reports of cockroaches — clearly poor cleanliness.
Service
1
Mixed but several positive mentions: friendly and helpful staff, smooth code-based check-in when arriving late; some guests did report unreachable or slow-to-respond staff, but there are consistent instances of good service.
Location
1
Frequently praised: quiet, good position near the autobahn, easy access, balconies with views and convenient nearby amenities (tankstelle).
Room Quality
1
Many reports of very poor room condition: old/broken furniture (falling wardrobes, missing feet on nightstands), damaged fixtures, leaking/defective shower hose, unpleasant odors in some rooms — though some guests noted large/comfortable beds in specific rooms.
Amenities
1
Limited amenities: no breakfast offered (noted by guests), parking present but sometimes chaotic (cars occupying multiple spaces), basic facilities only.
Value for Money
1
Several guests explicitly said the price-performance was very good or acceptable for the price; despite shortcomings, multiple reviewers found the cost acceptable, which supports a positive score here.
Food and Beverage
1
No breakfast service reported and no other food/beverage offerings mentioned — treated as a slight negative but limited data.
Overall Experience
1
Overall impression is negative: many reviewers warn against staying, citing cleanliness and room-condition problems; scattered positive notes (quiet, some good staff, occasional comfortable beds) do not outweigh frequent serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-18 23:58

Property Description

Experience the charm and comfort of Sunnys Hotel & Residence, nestled in the heart of Mainz.

Stunning Views
Relax and take in breathtaking views from our inviting terrace, the perfect setting for a tranquil escape.

Modern Amenities
Stay connected with complimentary wireless internet access and unwind with flat-screen TVs in our well-appointed guestrooms, designed for your convenience.

Convenient Services
Enjoy the flexibility of room service during limited hours and take advantage of our roundtrip airport shuttle for easy access to and from Frankfurt Airport, along with free self-parking on-site.

Your ideal retreat awaits—secure your stay at Sunnys Hotel & Residence today!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
Diane • solo_traveller • de
7
Komme gerne wieder
Pros:

Die Lage und das gemütliche Zimmer

Cons:

Die Tür vom Haupteingang schlägt immer sehr laut zu und man wird dadurch regelmäßig wach.

2026-04-04 • via Nuitee
R
Rostyslav • solo_traveller • de
10
2026-03-31 • via Nuitee
Цебиев • family_with_children • fr
10
2026-03-31 • via Nuitee
N
Nikolai • extended_group • de
7
Insgesamt eigentlich ein gutes Hotel, jedoch das Zimmer leider nicht ganz sauber.
Cons:

Das Zimmer war leider nicht wirklich sauber. Der Boden war nicht abgewischt. Im Bad war keine Seife, (wurde uns auf Nachfrage ein Duschgel gegeben) Tisch und einiges Mobiliar war zerkratzt und zum Teil stark abgenutzt.

2026-03-26 • via Nuitee
L
Lukas • family_with_children • de
5
2026-03-25 • via Nuitee
V
Vanessa • solo_traveller • de
1
Es lag an einer sehr schlechten Lage. Uns wurde nicht geholfen.
Pros:

Nichts.

Cons:

Der Betreiber sehr unfreundlich

2026-03-23 • via Nuitee
Y
yildirim • family_with_children • de
1
Pros:

Personal war in Ordnung. Und Parken umsonst, preiverhältnis gut

Cons:

Zimmer beisende Geruch, Möbel gebrauch Spuren, leisten kaputt, Kühlschrank Dreckig, Toilette Spüle kaputt und ........

2026-03-17 • via Nuitee
I
Ibrahim • solo_traveller • xk
1
Price was ok. But after you get in room. You understand it was expensive.
Pros:

Not clean

Cons:

Paid a room for two even I was alone. I got one room total damaged, bad smell.

2026-03-16 • via Nuitee
D
Daniel • family_with_children • de
4
2026-03-12 • via Nuitee
M
Maria Ysabel • couple • es
2
2026-03-02 • via Nuitee
S
Serdar • solo_traveller • hu
7
2026-03-02 • via Nuitee
B
Birgit • family_with_children • de
3
Pros:

Außer der Lage NICHTS

Cons:

Äußerst unangenehmes Zimmer, Wände schmutzig, sehr dürftig mit alten kaputten Mobiliar ausgestattet, unangenehmer Geruch. Auf keinem Fall nochmals.

2026-02-23 • via Nuitee
C
Claus • couple • de
7
Für einen kurzen Aufenthalt würde ich immer wieder buchen
Pros:

Sehr gutes Preis Leistungs Verhältnis

2026-02-23 • via Nuitee
M
Marie • extended_group • de
2
War leider nicht so angenehm
Pros:

Das Zimmer war schön groß

Cons:

Es war nicht so sauber, vieles war kaputt und verrostet, die Badezimmertür konnte man nicht wirklich zu machen

2026-02-23 • via Nuitee
T
Thomas • solo_traveller • de
1
Leider keineswegs empfehlenswert.
Pros:

nichts

Cons:

Wie man sich hier Hotel oder Residence nennen kann, ein Rätsel.
Möbel scheinbar von Sperrrmüll, Schrank beim Öffnen auseinander gefallen, Nachtkonsole hat sich an der Wand festgehalten, weil Füße fehlten. Sauberkeit naja, Spuren von den Gästen zuvor unübersehbar. Haupteingang nachts nicht abschließbar usw....

2026-02-22 • via Nuitee
V
VerEx • solo_traveller • de
4
Es ging
Cons:

Es waren Ameisen in der Zimmer, die mich gebissen haben

2026-02-12 • via Nuitee
H
Hatice • couple • de
1
2026-02-08 • via Nuitee
P
Petrit • extended_group • ch
6
2026-01-29 • via Nuitee
A
Ahmadzai • couple • de
10
🥀🥀
Pros:

Alles sehr gut

Cons:

Alles gut

2026-01-29 • via Nuitee
G
Gergard • family_with_children • de
8
Pros:

Чисто уютно хорошая кровать в принципе неплохо фактически я доволен

Cons:

Персонал не сразу отреагировал на меня плохая шумоизоляция и парковка полный бардак некоторые стояли занимали фактически два места поскольку было холодно по долгу стояли заведённые машины под окнами

2026-01-27 • via Nuitee