Grand Royal Swiss Hotel

Hotels
•
Travelbook Group
7.6 (15 reviews)
Vihiga Road, Kisumu, 894-40100 , Kisumu , KE
254-742091343

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Facilities

Meeting rooms
Fitness facilities
Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
See all facilities

Property Description

Recreational Amenities
Enjoy a relaxing time at our hotel with an outdoor pool and a fitness center, perfect for unwinding and staying active during your stay.

Dining Experience
Indulge in a delightful culinary experience at Flavours Restaurant, or opt for 24-hour room service for a cozy meal in the comfort of your room. Don't forget to grab your favorite drink at the bar/lounge or the poolside bar.

Convenient Features
Benefit from complimentary wireless internet, concierge services, and a picnic area. Our hotel also offers a business center, dry cleaning services, and a 24-hour front desk for all your needs.

Ready to experience luxury and comfort at Grand Royal Swiss Hotel in Kisumu? Book now for a memorable stay near major attractions and convenient amenities.

Important information:

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Guest type

    Essential workers only - NO

  • General

    Property is cleaned with disinfectant

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

7.6
Based on 15 reviews
J
jeffrey
10
Pros:

This is an expertly run hotel with an amazingly friendly, helpful and attentive staff who speak excellent English. A nice, safe resort that westerners will feel at home visiting.

2023-08-27 • via Nuitee
V
Valerie
10
Pros:

Lovely place, friendly staff, and the food especially the fish was amazing.

2022-12-30 • via Nuitee
E
Edgar
4
Pros:

Music was blasting restaurant ( banquet going on ) we were in room 205 .. the party didn't stop until 2am
Then next morning the music started back at 7am

2022-09-26 • via Nuitee
V
Valerie
10
Pros:

Great value for your money and very serene

2022-05-17 • via Nuitee
D
Daniel
10
Good
Pros:

Amazing

2022-02-21 • via Nuitee
V
Verified traveler • self
8
Pros:

Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied

2021-02-22 • via Nuitee
V
Verified traveler • family
2
Pros:

Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least.
Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.

2019-12-27 • via Nuitee
V
Verified traveler
8
Pros:

Great staff and facilities - location a bit far from Kisumu but peaceful.

2019-10-04 • via Nuitee
L
Lutta
2
My First Stay at the Kisumu Grand Royal
Pros:

Overall comfortable. Our meeting was facilitated very well.

2019-08-22 • via Nuitee
A
Andrew
10
Pros:

GREAT TRIP

2019-07-24 • via Nuitee
V
Verified traveler • family
8
Pros:

Check in was slow. It took me over 30min to check in. The property is great and a good place to relax. However, the pool is at the conference area and one might not enjoy the swim if there is a meeting in progress, which means swimming is limited to evenings after most meetings are done

2019-04-13 • via Nuitee
A
Alex
8
Pros:

Secure hotel in attractive grounds. Rooms are large and well appointed. Staff helpful and friendly. Occupancy seemed low though which detracted from the ambience.

2019-02-02 • via Nuitee
V
Verified traveler • family_with_children
8
Pros:

I lost a smart phone, a power bank and international socket adapter

2019-01-05 • via Nuitee
M
Mark
8
Luxury in Kisumu
Pros:

The Grand Swiss Hotel is a taste of luxury at a good price.

2018-08-08 • via Nuitee
A
Andrew
10
Pros:

They went out of their way to ensure that you are comfortable.
Similar to a 4 star hotel in the USA.

2018-04-15 • via Nuitee