Andaz Singapore, By Hyatt

Hotels
•
Andaz
9 (1239 reviews)
5 Fraser Street , Singapore , sg

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Comfortable room
Cons:
Front desk manager's service
High value perception

Categories

Cleanliness
8.25
The glass panels at the Infinity pool were stained and obscured the view.
Service
8.75
Most staff were friendly, although the front desk manager was not as pleasant.
Location
9.75
Great location with easy access to attractions, restaurants, and MRT.
Room Quality
9.25
Spacious rooms with comfortable beds and good amenities.
Amenities
9.25
Great amenities including an outdoor pool and complimentary snacks.
Value for Money
8.25
Standard rate feels disproportionately high for the value offered.
Food and Beverage
9.25
Very satisfied with dining experience, especially the dim sum lunch.
Overall Experience
9.25
Overall pleasant stay, would return for another visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:33

Property Description

Luxurious Accommodations and Convenient Location

Nestled between Kampong Glam and Bugis, Andaz Singapore offers a unique stay with locally-inspired designs and breathtaking city views. The hotel's prime location near Bugis MRT Station and Bugis Junction makes exploring Singapore a breeze.

Unparalleled Dining Experience

Indulge in a culinary journey at Andaz Singapore with a variety of dining options to choose from. Whether it's savoring Singapore street food at Alley on 25, enjoying premium cuts at 665°F steakhouse, or relishing refined Cantonese cuisine at 5 ON 25, there's something to satisfy every palate.

Rooftop Bar with Stunning Views

Unwind at the rooftop bar, Mr. Stork, and sip on your favorite drink while marveling at panoramic views of downtown Singapore. The perfect spot to relax and soak in the vibrant cityscape.

Experience luxury and convenience at Andaz Singapore – book your stay now for an unforgettable getaway.

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. If you are making payment using another cardholder's credit card, kindly contact the property directly using details from the Booking Confirmation. Please note that hotel may contact the cardholder for verification purposes.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for S$ 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for S$ 0 per person per stay when using an existing bed.
    People no matter the age stay for S$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs SGD 2.57 per hour.

Location

Guest Reviews

9
Based on 1239 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.75
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
P
Paul • couple • de
10
2026-03-02 • via Nuitee
R
roger • couple • gb
10
Absolutely brilliant loved the hotel and Singapore
Pros:

Fabulous hotel great location staff were fantastic.

Cons:

Nothing it was superb.

2026-03-02 • via Nuitee
H
He • solo_traveller • sg
9
2026-02-23 • via Nuitee
A
Alexander • solo_traveller • nl
8
Prima en behulpzaam personeel. Prijs / Kwaliteit la la
Pros:

Vriendelijkheid en behulpzaamheid van personeel en de Rooftop

Cons:

De verbinding met de metro en afstand naar daar waar iets meer te doen is

2026-02-23 • via Nuitee
H
He • solo_traveller • sg
9
2026-02-23 • via Nuitee
Y
Yongliang • family_with_children • sg
8
2026-02-22 • via Nuitee
M
Muhammad • couple • sg
10
Great stay!
2026-02-09 • via Nuitee
P
Patrik • couple • se
10
2026-02-08 • via Nuitee
M
Mei Choo • couple • my
9
Pros:

Everything

Cons:

Toilet paper and tissues were pretty low grade

2026-02-08 • via Nuitee
H
Hertha • couple • at
8
Würden wir wieder buchen.
Pros:

Zentral, sehr nettes Personal. Zimmer sehr schön und sauber.
Metro gleich unterhalb vom Hotel.

2026-01-31 • via Nuitee
M
Maria Oesanty • couple • id
9
2026-01-31 • via Nuitee
C
Catherine • extended_group • au
10
Pros:

Excellent location, great service! Staff were exceptional.

2026-01-28 • via Nuitee
G
Gunther • solo_traveller • es
8
2026-01-27 • via Nuitee
J
Jose • couple • ph
9
2026-01-25 • via Nuitee
K
Kylie • family_with_children • au
9
Very enjoyable stay
Pros:

Lovely spacious rooms, and great location for easy access to MRT and restaurants / shopping.

2026-01-20 • via Nuitee
J
Jo • solo_traveller • gb
9
A beautiful and luxurious stay and one I am keen to repeat
Pros:

A beautiful, modern property in a great location and complemented by the most friendly staff, in every area in the hotel (but especially the bellboys at the front , who could not have been more helpful; & the lovely ladies in the lobby area where one had complimentary lemonade and snacks)

Cons:

Slightly short when I asked for a late check out, though to be fair the hotel was fully booked the day I checked out so I suspect it was a simple no.

2026-01-20 • via Nuitee
S
Sungkyun • couple • kr
9
2026-01-19 • via Nuitee
V
Vorapol • family_with_children • th
8
2026-01-19 • via Nuitee
D
Dolores • family_with_children • au
10
Superb in every way.
Pros:

Loved the little extras, like the free mini bar and tea and snacks in the sun room. The staff were always helpful. The location was great and having the train just below made travelling to places so easy. The room was clean and spacious. The infinity pool with a great view over the city was an added bonus. Could not fault the hotel. A big thanks to Bernadette who was so helpful.

Cons:

Honestly there was nothing we did not like about the hotel

2026-01-19 • via Nuitee
T
Tias • solo_traveller • id
10
Excellent price
Pros:

The Shower and bath absolutely satisfying!!!
And unlimited mineral water, tea and coffee and soft drinks and many other
Definitely love to stay again

Cons:

Anything except the gym is a bit too dusty 🙃
And the lifts are too confusing 🫤

2026-01-19 • via Nuitee