Andaz Singapore, By Hyatt

Hotels
Andaz
9 (1296 reviews)
5 Fraser Street , Singapore , sg

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Comfortable room
Cons:
Front desk manager's service
High value perception

Categories

Cleanliness
8.25
The glass panels at the Infinity pool were stained and obscured the view.
Service
8.75
Most staff were friendly, although the front desk manager was not as pleasant.
Location
9.75
Great location with easy access to attractions, restaurants, and MRT.
Room Quality
9.25
Spacious rooms with comfortable beds and good amenities.
Amenities
9.25
Great amenities including an outdoor pool and complimentary snacks.
Value for Money
8.25
Standard rate feels disproportionately high for the value offered.
Food and Beverage
9.25
Very satisfied with dining experience, especially the dim sum lunch.
Overall Experience
9.25
Overall pleasant stay, would return for another visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:33

Property Description

Luxurious Accommodations and Convenient Location

Nestled between Kampong Glam and Bugis, Andaz Singapore offers a unique stay with locally-inspired designs and breathtaking city views. The hotel's prime location near Bugis MRT Station and Bugis Junction makes exploring Singapore a breeze.

Unparalleled Dining Experience

Indulge in a culinary journey at Andaz Singapore with a variety of dining options to choose from. Whether it's savoring Singapore street food at Alley on 25, enjoying premium cuts at 665°F steakhouse, or relishing refined Cantonese cuisine at 5 ON 25, there's something to satisfy every palate.

Rooftop Bar with Stunning Views

Unwind at the rooftop bar, Mr. Stork, and sip on your favorite drink while marveling at panoramic views of downtown Singapore. The perfect spot to relax and soak in the vibrant cityscape.

Experience luxury and convenience at Andaz Singapore – book your stay now for an unforgettable getaway.

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. If you are making payment using another cardholder's credit card, kindly contact the property directly using details from the Booking Confirmation. Please note that hotel may contact the cardholder for verification purposes.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for S$ 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for S$ 0 per person per stay when using an existing bed.
    People no matter the age stay for S$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs SGD 2.57 per hour.

Location

Guest Reviews

9
Based on 1296 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.75
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
A
Akimitsu couple sg
10
2026-05-09 via Nuitee
Z
ZHAOHUl family_with_children cn
9
Pros:

地点、环境、服务非常出色

Cons:

中央空调出风口噪音加大,虽然已经是调最小风量了,有点影响睡眠

2026-05-09 via Nuitee
M
mehaul11 Couples Orlando, Florida
10
Fantastic Stay with an Unforgettable Local Experience
Pros:

Stayed at the ANDAZ SINGAPORE and had a fantastic experience from start to finish. The location is excellent, easy access to so many parts of Singapore while still feeling relaxed and upscale. The staff throughout the hotel were genuinely friendly and welcoming.

One of the highlights was the multicultural breakfast selection, which offered a great variety of local and international options each morning.

A special thank you to Zul (Zulhaiqal), the hotel experience curator, who made the stay even more memorable. Joining his run around Singapore was a unique and enjoyable way to experience the city, and his enthusiasm and hospitality really stood out.

Would absolutely stay here again on a future trip to Singapore.

2026-05-08 via Tripadvisor
C
Christopher solo_traveller gb
9
2026-05-07 via Nuitee
N
Nicola solo_traveller gb
9
2026-05-06 via Nuitee
H
hassan solo_traveller jp
8
2026-05-06 via Nuitee
T
Traveler679354 NONE Singapore
10
Wonderful experience at the Andaz Singapore at 5 Fraser Street
Pros:

All areas were outstanding, from customer service to the decor of the rooms & suites & the hotel, & cleanliness. Truly value for money, in our opinion.

The location was great, linked by sheltered underpass to the MRT mass rapid transit train networks, 24 hours 7-Eleven minimart, to eateries, coffee places, Bugis Junction shopping mall, etc.

2026-05-05 via Tripadvisor
A
Aini solo_traveller sg
9
Pros:

The room and bed was big

Cons:

Should have more pillows (perhaps a bolster)

2026-05-04 via Nuitee
R
Rosh72 Couples London, England
10
Outstanding hotel with some of the best service we have ever experienced
Pros:

We stayed at Andaz Singapore for 2 nights and honestly had one of the best hotel experiences we have ever had.

From the moment we arrived, the service was exceptional. Every single member of staff we met was warm, smiling, caring and genuinely attentive. Nothing ever felt forced. Everyone made us feel so welcome and looked after.

The room was top quality, beautifully presented, comfortable and exactly what you would expect from a hotel of this standard. The rooftop swimming pool on the 40th floor was a real highlight, with stunning views across Singapore. We also loved the rooftop bar, especially in the evening. The views, atmosphere and cocktails were absolutely superb.

A very special mention has to go to Debbie, the rooftop bar manager. She was such a lovely person with a great personality. She sat with us for a proper chat and really took care of both me and Anita during our stay. All the bar staff were amazing too, friendly, fun and professional.

We would also like to mention Teresa, the manager of the Asian food restaurant, who looked after us so well and made the experience feel personal and memorable.

This was our first time visiting the East, and the warmth, kindness and hospitality we experienced completely blew us away. We have travelled to many countries in the West, but honestly, we have never experienced service quite like this. The people were warm, helpful, inviting and genuinely caring.

We will definitely be coming back to Singapore, and Andaz Singapore will be very hard to beat.

A beautiful hotel, amazing views, superb cocktails and truly outstanding staff. Highly recommended. 🌟

2026-05-03 via Tripadvisor
V
Vanessa solo_traveller au
8
Pros:

Good location. Lovely size room. Good amenities.

2026-04-30 via Nuitee
V
Vacation60705602616 NONE
10
Amazing Stay. Beautiful Hotel !!
Pros:

We had a wonderful stay at the beautiful Andaz Singapore, great location, our room was amazing, breakfast is excellent, we had drinks at the roof top with a beautiful view, everything was perfect.

2026-04-29 via Tripadvisor
B
Baleegh Afridi solo_traveller ae
9
2026-04-29 via Nuitee
J
jmG5698IB NONE
10
Birthday week in Andaz Singapore
Pros:

Highly recommend if on vacation or business in Singapore. Location is excellent, hotel quality is tops, and the room was very quiet for a good night rest. Would stay again.

2026-04-27 via Tripadvisor
K
Karelhron couple cz
9
2026-04-26 via Nuitee
G
Gina solo_traveller au
10
2026-04-25 via Nuitee
K
kevinn458 Business
10
Great stay at Andaz
Pros:

Spent 4 days at Andaz and it was a great experience with King room and fantastic view of the Singapore city skyline. The room is spacious and very comfortable.

2026-04-23 via Tripadvisor
6
698emeraldr NONE
10
Bigger room than expected based on photos
Pros:

Bugis is a good location to be near affordable food, shopping, and a Mosque. Andaz is definitely the best hotel in the area, modern and roomy.

2026-04-23 via Tripadvisor
A
Alexandra solo_traveller gb
8
2026-04-23 via Nuitee
A
Amal solo_traveller bn
10
We definitely would come back to Andaz!
Pros:

The size of the room. Value for money!
Excellent hotel service upon arrival to check in and check out.
Thank you for the Anniversary cake!

Cons:

Nothing

2026-04-23 via Nuitee
A
ameera1422 NONE Brighton, Finger Lakes, New York
10
It’s a “yes” for me!
Pros:

Loved! A little hard to find/navigate but youll forget all about that once you get situated and see how nice the hotel is. The people working there are even nicer! Breakfast is wonderful- high quality and lots of variety. Views from the pool are stunning.

2026-04-22 via Tripadvisor