Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable room
Cons:
Front desk manager's service
High value perception

Categories

Cleanliness
8.25
The glass panels at the Infinity pool were stained and obscured the view.
Service
8.75
Most staff were friendly, although the front desk manager was not as pleasant.
Location
9.75
Great location with easy access to attractions, restaurants, and MRT.
Room Quality
9.25
Spacious rooms with comfortable beds and good amenities.
Amenities
9.25
Great amenities including an outdoor pool and complimentary snacks.
Value for Money
8.25
Standard rate feels disproportionately high for the value offered.
Food and Beverage
9.25
Very satisfied with dining experience, especially the dim sum lunch.
Overall Experience
9.25
Overall pleasant stay, would return for another visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:33

Property Description

Luxurious Accommodations and Convenient Location

Nestled between Kampong Glam and Bugis, Andaz Singapore offers a unique stay with locally-inspired designs and breathtaking city views. The hotel's prime location near Bugis MRT Station and Bugis Junction makes exploring Singapore a breeze.

Unparalleled Dining Experience

Indulge in a culinary journey at Andaz Singapore with a variety of dining options to choose from. Whether it's savoring Singapore street food at Alley on 25, enjoying premium cuts at 665°F steakhouse, or relishing refined Cantonese cuisine at 5 ON 25, there's something to satisfy every palate.

Rooftop Bar with Stunning Views

Unwind at the rooftop bar, Mr. Stork, and sip on your favorite drink while marveling at panoramic views of downtown Singapore. The perfect spot to relax and soak in the vibrant cityscape.

Experience luxury and convenience at Andaz Singapore – book your stay now for an unforgettable getaway.

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. If you are making payment using another cardholder's credit card, kindly contact the property directly using details from the Booking Confirmation. Please note that hotel may contact the cardholder for verification purposes.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Property Video

Guest Reviews

9
Based on 1391 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.75
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
N
Neomi • couple • il
8
מיקום קרוב ל- mrt ולאטרקציות רבות
Pros:

שירותיים מאוד ונענו מיד לכל בקשה שלנו

Cons:

המעליות לא נוחות וכך גם הגישה למלון - הגעה רגלית לא כל כך ברורה

2026-09-09 • via Nuitee
A
Andreas • family_with_children • de
9
2026-09-07 • via Nuitee
Кинтюхина • family_with_children • ru
10
2026-09-06 • via Nuitee
S
sofer beserglik • family_with_children • il
10
2026-09-04 • via Nuitee
D
Debs • couple • gb
9
Very high standards maintained - would recommend and return!
Pros:

We were very impressed with this hotel, it was even better than we had hoped! Highlights included: a meticulously clean suite which was serviced each day with thought (e.g. not throwing away things we were still using), an incredible view of the city, a fabulous rooftop pool open good hours each day, staff who offered solutions rather than excuses whenever we needed something, free soft drinks from the minibar each day and snacks from the snack room, great location, great shower, nice bar and food on the top floor. I could go on!

Cons:

The only slight issue we had was not being able to find the right place to check in. There are so many entrances on different floors that it is a little confusing, but that's not a big deal. I found the room air con a little cold and would've preferred to be able to have some fresh air from a small window - but I get that this isn't really possible in such a high tower block.

2026-09-04 • via Nuitee
L
Luca • solo_traveller • it
9
2026-09-02 • via Nuitee
H
Hoyt • family_with_children • us
10
Every aspect of the hotel was excellent. I would stay here again if I ever return.
Pros:

Service and staff were excellent, very friendly and effective.

Cons:

The only criticism is the lack of towel racks in the bathroom.

2026-09-01 • via Nuitee
S
Shein • solo_traveller • sg
10
2026-09-01 • via Nuitee
A
Aklesi • couple • nz
10
Amazing
Pros:

Location, hospitality and everything else in general was great

Cons:

Needed more English breakfast tea sachets in the room with a packet of liquid milk

2026-08-31 • via Nuitee
Y
yokang • couple • us
9
Great time, the hotel was very safe and excellent customer service.
Pros:

The staff, location and rooms were great.

2026-08-29 • via Nuitee
P
PEI PEI • family_with_children • tw
10
2026-08-24 • via Nuitee
A
Alanna • family_with_children • au
10
Pros:

This hotel was exceptional, felt very luxurious and actually exceeded my expectations. The room was bigger then expected, the cot provided was of to a great standard, the facilities in the hotel were also great! The access to the train system makes the location very convenient.

2026-08-24 • via Nuitee
P
PEI PEI • family_with_children • tw
10
2026-08-24 • via Nuitee
S
Sapphire • family_with_children • nz
6
2026-08-24 • via Nuitee
L
Lee Stafford • solo_traveller • au
8
2026-08-20 • via Nuitee
V
VUILLERMOZ • couple • nc
8
Super séjour, très confortable, très agréable et personnel sérieux et disponible
Pros:

Chambre très lumineuse et agréable, bien équipée. Super petit déjeuner et restaurants dans l'hôtel.
Station de métro dans le sous-sol ce qui est très pratique et facilite grandement les déplacements.

2026-08-19 • via Nuitee
D
deniz • family_with_children • at
9
2026-08-16 • via Nuitee
2
244marissat • NONE
10
Awesome Hotel!
Pros:

Loved the hotel room and grounds. Excellent service. The rooms were clean and the design was very cool. Checking was smooth and staff was very helpful and friendly.

2026-08-12 • via Tripadvisor
L
LailaRosy • NONE • Singapore
2
Quality of service drop
Pros:

The service was not up to standard and was significantly worse compared with my previous two visits. The phone operators were unhelpful and often came across as arrogant when I called, and on one occasion my call was not returned. I had also specifically requested maintenance for the air conditioning because when I check in I feel like I’m in a sauna room, but it is still not cold and the issue has not been properly resolved. Overall, I am very disappointed with the service and would expect much better follow-up and customer service. Will i come back, still a question

2026-08-12 • via Tripadvisor
M
mogeteew • Family
2
UNPROFESSIONAL
Pros:

un-friendly front desk staffs, uncommunicative or unconcerned service attitudes.

2026-08-11 • via Tripadvisor