AC Hotel by Marriott New York Times Square

Hotels
AC Hotels by Marriott
9 (927 reviews)
260 West 40th Street , New York , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Noise issues
Small room size

Categories

Cleanliness
8.39
Generally clean and well-maintained, but some noise issues might affect perception.
Service
9.86
Many reviews highlight excellent and professional service from staff, particularly Peter and Ricardo.
Location
9.4
Perfect location, close to attractions with easy access to transport options.
Room Quality
8.35
Clean rooms but some noise from the elevator noted by guests.
Amenities
9.38
Good breakfast options and fantastic views, with easy access to local stores and restaurants.
Value for Money
8.84
Competitive pricing for the location and services offered.
Food and Beverage
8.39
Excellent food options nearby, with a good restaurant experience mentioned.
Overall Experience
9.36
Overall very positive experiences with customers eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:37

Property Description

Central Location in New York City

Located in the heart of New York City, AC Hotel by Marriott New York Times Square offers a convenient stay near iconic landmarks and attractions. Just steps away from Penn Station, Radio City Music Hall, and the New York Public Library, our hotel provides easy access to the best of the city.

Modern Rooms and Amenities

Our air-conditioned rooms are designed for comfort and functionality, featuring a range of amenities including a desk, flat-screen TV, and a private bathroom. Select rooms offer balconies with city views, adding a touch of luxury to your stay. Stay connected with free WiFi and keep your valuables secure with a safety deposit box.

Convenient Facilities and Services

Whether you're here for business or leisure, our hotel has you covered. Take advantage of our business centre, stay energized with snacks from vending machines, and enjoy assistance from multilingual staff at our 24-hour front desk. Close proximity to Macy's, Madison Square Garden, and Times Square ensures you experience the best of the city during your stay.

Ready to experience the best of New York City? Book your stay at AC Hotel by Marriott New York Times Square now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 58 per day.

Location

Guest Reviews

9
Based on 927 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
T
Thompson family_with_children us
10
2026-07-17 via Nuitee
J
Jeffrey couple ca
6
Very overpriced.
Pros:

Location

Cons:

Small room. Too expensive. No valet.

2026-07-15 via Nuitee
S
Stefan couple at
8
2026-07-11 via Nuitee
M
Mourya couple in
5
2026-07-08 via Nuitee
N
Nelson family_with_children il
9
Pros:

צוות המלון מאוד אדיב, במיוחד Ricardo.
.החדר שהיינו בו מרווח
מיקום המלון מעולה, 2 דקות מport authority bus station ומתחנות המטרו.

Cons:

התאורה בחדר לא מחולקת נכוןת החדר קצת חשוך.

2026-07-08 via Nuitee
K
Krowe1403 Business
10
Great stay!
Pros:

We stayed at AC Hotel as a group, and it was such a great experience. The hotel has a really nice, modern feel, the rooms were clean and comfortable, and everything was well maintained.

The biggest highlight for us was the staff. Everyone we interacted with was friendly, welcoming, and always willing to help. Raheen deserves a special mention for going out of his way to make sure everything was taken care of. It’s the kind of service that makes you feel genuinely valued as a guest.

Overall, we had a fantastic stay and wouldn’t hesitate to stay here again. Highly recommended if you’re looking for a hotel with a great atmosphere and even better service.

2026-07-07 via Tripadvisor
J
jose family_with_children us
10
Muy acogedor las personas de limpieza muy agradable por favor hacerles ver que estoy muy agradecida que limpiaran muy bi
Pros:

La ubicación y que tienen personas latinas en limpieza

Cons:

No tiene parque ,me ofrecieron cuando ice la reserva pero al llegar me mandaron a un parqueadero público fuera del hotel y sobre de eso me cobraron cada vez que sacaba mi vehículo tienen que mejorar eso

2026-07-07 via Nuitee
M
Mourya couple in
1
Not safe and bad
Pros:

Not much

Cons:

There is not breakfast given. The picture frame fellow on us during the sleep which hurt us badly and the hotel just did nothing much.

2026-07-06 via Nuitee
V
V7163WGkristas Family
10
Fantastic experience
Pros:

This was our first time to New York City and the hotel made it a great experience for us. The location was perfect. Right off of TimesSquare so you didn’t feel like you were right in the middle of everything but in the perfect location to walk anywhere you wanted to go. Also a subway station right across the street, along with a Starbucks. The staff was amazing and so accommodating. Everybody was so nice and Ricardo was always so helpful and had a smile on his face the entire time. The rooms were very clean and they have an awesome rooftop bar to get drinks and food. We will definitely stay here again the next time we come to NYC!

2026-07-05 via Tripadvisor
L
Luciana couple ch
9
2026-07-04 via Nuitee
M
mohammedzD6918XH Solo travel
10
Best hotel in manhattan
Pros:

“Excellent stay at AC Hotel New York Times Square. The location is perfect—close to everything in Times Square yet still comfortable and quiet. The rooms were clean, modern, and well-maintained. What really stood out was the service, especially from the receptionist Peter. He was professional, attentive, and genuinely helpful throughout my stay. His warm attitude and quick assistance made the experience smooth and welcoming. Highly recommend this hotel, and special thanks to Peter for going above and beyond.”

2026-07-03 via Tripadvisor
J
Javarus couple us
10
Exceptional
Pros:

The staff was exceptional and the highlight of an already amazing facility. The rooms were modern, clean, and well kept. The gym was spotless and the restaurant connected to the hotel was a bonus for those mornings we didn’t want to go very far for food.

2026-07-03 via Nuitee
B
barronm2015 Business
10
World Class!!
Pros:

This hotel and its staff are wonderful and exceeded my expectations! Sasha did a 10/10 at check in and my room is spectacular!

2026-07-02 via Tripadvisor
M
Michael couple us
10
2026-07-02 via Nuitee
B
Barbara couple gb
8
2026-07-02 via Nuitee
9
982stava Friends getaway
10
A great place with a great host
Pros:

Peter made it more than then perfect experience!

2026-06-28 via Tripadvisor
B
Benfarfuri Friends getaway Colombo, Western Province
10
Smooth arrive
Pros:

Smoothest check in ive ever had thanks to Peter

2026-06-28 via Tripadvisor
2
270christinam Family Longmont, Colorado
10
Great service
Pros:

Peter did a great job at check in and went above and beyond. He was friendly and fast too.

2026-06-27 via Tripadvisor
9
992shellyg Friends getaway
10
Great Staff
Pros:

This is my third time staying at this hotel. It’s comfortable, clean, and reasonably priced (for NYC). The service is exceptional, and everyone—both at the hotel and the rooftop bar—is attentive and friendly.

I didn’t get everyone’s name, but a special thanks to Jonathan, Joshua, and Ricardo.

The location is good—slightly close to Times Square, but just walking a few blocks in another direction quickly takes you out of the bustle. I’ve stayed at 20+ other hotels in the city, and while I enjoy exploring different neighborhoods, this is a place worth returning to.

I’ll say it again: the staff really makes this hotel one you want to come back to.

2026-06-24 via Tripadvisor
R
Rusty solo_traveller us
10
The best of the best
Pros:

This is my third time staying at the hotel, and it just gets better every time. The staff is so friendly, the location is perfect ( if you love being near Times Square, but not on Times Square), and it's just within walking distance of so much.

2026-06-23 via Nuitee