Courtyard by Marriott Singapore Novena

Room is clean and decent with good location as there is linkway connecting u to the 2 malls and train station, so travelling around is convenient and will have wide F&B selection. Staff service at the front desk was disappointing as there is no genuine service being provided during check in / check out. One of the staff stationed at Level 1 was friendly and always smiling but I forgot to take a mental note on his name.

I recently stayed at the Courtyard by Marriott Singapore Novena and found it to be a solid, no-frills Marriott property that delivers exactly what it promises.

This is a more basic Marriott hotel, and it’s important to set expectations accordingly. There are no suites available for upgrade, which is absolutely fine for this category. To make up for the lack of an executive lounge, the hotel provided daily credit for snacks and drinks, which was a thoughtful and much-appreciated touch.

The pool area is small and simple, but perfectly adequate if you’re looking for a quick swim or somewhere to relax briefly. The rooms were clean and well-maintained, and everything functioned as expected. The breakfast was a small selection, but good quality and did the job well for a business trip.

A real highlight was the staff, consistently friendly, welcoming, and helpful throughout the stay. The hotel is also very well located, making it a convenient base for getting around Singapore.

Overall, this property does a good job of delivering exactly what you’d expect. My rating reflects the value for money and the fact that it executes its offering reliably and comfortably.

While Marriott maintains an extensive presence in Singapore with over 15 properties across different brands, Courtyard Novena is currently the only property operating under the Courtyard brand with a strong emphasis on convenience and simplicity. First, the property is part of the Royal Square conveniently situated directly atop Novena MRT Station and just steps away from shopping malls such as Velocity and Square 2. Dining and shopping options are plenty on the spot. With direct MRT connectivity, iconic attractions such as Orchard Road, The Merlion, Gardens by the Bay etc. are easily accessible within 15-30 minutes. Second, from facilities to services and from interior design to in-room amenities everything on offer is kept simple and catered to the essential comfort of business as well as leisure travellers. In line with its thousands of Courtyard-branded sister properties across the globe, I am in love with Courtyard Novena’s offer of a streamlined experience from checkin all the way through checkout with modern guest rooms, flexible workspaces, technology-driven services and else. Grateful to the team’s recognition of my Bonvoy elite membership, I was assigned a corner room on the highest available floor with panoramic view of the Novena area and beyond. The room was cosy, spotlessly clean and carefully designed with flexible and intuitive spaces to enable guests to work and recharge efficiently. The built-in amenities were neither fancy nor extensive, yet capable of having my basic needs essentially covered. There were plenty of standard and USB charging ports throughout the room. Lastly, I have to thank the Front Office and Loyalty teams of this property for their attentive and caring services. Despite that I only stayed for two nights, for every single interaction that I made with the team I could experience their exceptional professionalism in demonstrating the finest standard of hospitality as well as commitment to excellence. Associates like Megan, Nicholas etc. actively assisted me with whatever enquiries I raised pertaining to not just my stay at this property but also the navigation of commuter, dining and shopping options around. I totally enjoyed my time with Courtyard Novena, which I believe is among the best choices of Marriott-branded accommodation in Singapore with the price that I paid for the experience that I had.

Everuthing about the hotel

Clean and modern. Location is perfect near mount E hospital and MRT. Also connected with the mall

Good location
Service
Spacious room

We finally visited this hotel after many months of consideration, largely because the price point was very competitive compared with nearby options. That said, at a similar rate, other hotels might include breakfast or club lounge access, so we felt we could potentially have obtained better overall value.

The absolute highlight is the location. The hotel is extremely accessible, connected to two to three shopping malls and situated directly above an MRT station, making it just minutes from the city. Rooms are generally on higher floors, offering pleasant, unblocked views of the skyline. While the room size was smaller than we had hoped, it was clean and functional.

In terms of areas for improvement, the service did not quite meet the standards we have come to expect from other properties within the Marriott group. It wasn’t bad, but it felt somewhat average and lacked a memorable touch. As a result, we are unlikely to return in the future, as we did not feel the stay represented strong value for money.

The rooftop bar and swimming pool