Courtyard by Marriott Surat

Hotels
Courtyard by Marriott
10 (427 reviews)
Earthspace, Hazira Road, Near ONGC , Surat , in

Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent Service
Great Food
Friendly Staff
Cons:
Limited Amenities
Location Issues

Categories

Cleanliness
10
Staff maintained hygiene in the dining and rooms, but some areas weren't clean as noted.
Service
10
Exceptional service noted across multiple reviews, especially highlighting staff like Ajoy and Ajay.
Location
10
Location is quiet and surrounded by greenery, but in an industrial area making transportation difficult.
Room Quality
10
Studio room was spacious with good overall quality, but few issues with key activation reported.
Amenities
10
Amenities are limited with suggestions for more family-oriented facilities like a salon and shopping.
Value for Money
10
Overall dining experience and food quality considered worth the money.
Food and Beverage
10
Food was highly praised with several dishes mentioned while some specifics were found average.
Overall Experience
10
Guests felt treated like royalty and highlighted an excellent overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:39

Property Description

Luxurious Amenities
Experience luxury at its finest with air-conditioned rooms featuring private bathrooms, flat-screen TVs, and balconies. Indulge in exotic rain showers, bathrobes, and complimentary toiletries for a lavish stay.

Culinary Delights
Savour a buffet breakfast at the breakfast area, relish International and regional cuisine at The Bistro, or unwind at the 24-hour Café CoCo. Culinary bliss awaits at every corner of Courtyard by Marriott Surat.

Convenience and Comfort
From an outdoor pool to car rentals and day trip arrangements, this hotel ensures convenience. Enjoy express laundry services, a business centre, and airport shuttles for a stress-free stay. Courtyard by Marriott Surat - where comfort meets sophistication.

Important information:

Please note that there will be a 28 percent tax on rates above INR 7499.

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 25000 and above will require a pan card copy during check out.

Please note that a pre authorization of INR 10 will be taken from guest credit card after the booking. he same will be adjusted in the final billing and balance amount for room and taxes will be charged on the day of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,770 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 427 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
K
Krunal family_with_children in
9
2026-03-10 via Nuitee
V
Viral family_with_children in
1
Pros:

Food had a wide spread god number of options. Location is very far from city and basic ammentinites. Not ideal for famalies. Although near to highway and airport.

Cons:

Rooms very in a very bad shape, interiors were fine but was constantly stinking. Even after several complaints, no reponse from Hotel staff. Staff in not trained enough, very young and unexpereienced staff.

2026-03-10 via Nuitee
C
Chheda extended_group in
10
2026-03-06 via Nuitee
C
Chheda extended_group in
10
2026-03-06 via Nuitee
A
Anoop solo_traveller in
9
2026-03-06 via Nuitee
M
Malhotra couple in
10
2026-02-24 via Nuitee
N
neera family_with_children in
8
2026-02-09 via Nuitee
J
Jaynesh Nileshkumar family_with_children au
7
2026-02-09 via Nuitee
T
Thaker couple in
10
2026-02-08 via Nuitee
R
Rohan family_with_children in
7
Pros:

Big Rooms with terrace overlooking swimming pool
All good

Cons:

Check in was a bit weird.

2026-01-29 via Nuitee
R
Rajesh solo_traveller au
10
My stay at Courtyard Marriot was great. The young staff were exceptionally great and helpful, always with a smile. SAI a
Pros:

Location was great. Very calm n peaceful. Clean and great staff. Young staff exceptionally great. Also helpful with a smile.

Cons:

Everything was absolutely nice.

2026-01-19 via Nuitee
A
Arjinder solo_traveller in
10
2026-01-16 via Nuitee
B
Bibhuti extended_group in
4
2026-01-06 via Nuitee
N
Natasha family_with_children in
5
Pros:

The staff war courteous.

Cons:

Location is off the main city
There was no clear confirmation for early check-in even after asking 3 times
The room was unclean, small with no TV working. The price for high.

2026-01-05 via Nuitee
R
Roving14983024916 Business
10
Business Trip
Pros:

Excellent food and service specially mention Ajoy. South Indian dishes are tasty. Worth for money. One must visit with its family and friends.

2026-01-02 via Tripadvisor
K
keluozenuos Business
8
Compliments to Ajay Kumar
Pros:

Ajay Kumar delivered the laundry on time with great care and a warm attitude. Truly appreciated his excellent service.
Happy with the service

2026-01-02 via Tripadvisor
P
Passenger67383374638 Family
10
Excellent Service
Pros:

Excellent food and Services. Today best experience specially with hospitality by Mr. Ajoy. Hope to carry on experience.

2026-01-01 via Tripadvisor
F
FarAway53384454676 Business
10
Appreciation for excellent service
Pros:

Hello,
Just wanted to appreciate how good the staffs were and the hygiene maintained in the dining and the room.
Staffs were very friendly and nice.
Took down few names of the staffs such as Mr AJOY, SOUMEN, BIPUL and ARVIND from the dining and Mr CHANDAN at the reception. I’m very pleased with the quality of service provided. The process was efficient, and my concerns were addressed promptly. Keep up the good work.
Thank you so much would really like to visit again.

2025-12-30 via Tripadvisor
V
VISHESH family_with_children ch
7
Decent hotel for a short business stay. Not so good for families.
Pros:

Staff is polite and responsive. They were generous in packing us picnic and travel meals as complimemtary. Studio Room that we opted for was spacious. Veg options in each buffet lunch or breakfast are way more than you will find elsewhere. Location is quiet and surrounded by open space with greenery.

Cons:

Location is outside main city located in industrial area. It is difficult to get uber/ola taxis at peak times. Hotel should consider cimplimemtary drops to airport and train station. We were charged havily by hotel while we could not get any regular alternatives for station drop.

Hotel should also consider adding few more facilities like salon, sovenier shopping etc. from family perspective.

Staff is new and gaining experience. Keys got deactivated ecery few houra of our 4 days stay. We were told it is due to magnetic effect of our mobiles keot in proximity. That did not seem true and helpful.

Food -Taste wise aveage for most dishes. Breakfast menu was almost same in first 2 days of stay. Chhole in breakfast was hard and did not seem fully cooked.

2025-12-29 via Nuitee
R
Resort30017755480 Family
10
5 star
Pros:

Mr. Vishal and priyanjali served us. Very humble. They both make us feel comfortable and pleasent dinner. Here nonveg is also mild juice . Excellent service enjoyed ambiance and food.

2025-12-28 via Tripadvisor