Embassy Suites by Hilton Houston West - Katy

Hotels
•
Embassy Suites Hotels
9.2 (837 reviews)
16435 Katy Freeway , Houston , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Comfortable rooms
Good breakfast
Cons:
Food variety at happy hour
Professionalism of staff in some instances

Categories

Cleanliness
9.3
Consistently mentioned as clean and welcoming.
Service
9.8
Staff, especially Van and Gustavo, received high praise for friendliness and helpfulness.
Location
9.3
Standard quality for this hotel tier.
Room Quality
9.3
Rooms noted as spacious and comfortable.
Amenities
8.8
Generally positive with some need for improvement in happy hour offerings.
Value for Money
9.3
Good value based on overall experience and satisfaction.
Food and Beverage
8.3
Breakfast items praised but happy hour needs improvement.
Overall Experience
9.5
Guests reported excellent overall stay experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:18

Property Description

Luxurious Accommodation
Embassy Suites by Hilton Houston West - Katy, just 11 km from CityCentre Plaza, offers 4-star accommodation with top-notch amenities. Enjoy a fitness centre, free parking, and a restaurant and bar on-site.

Comfort and Convenience
Relax in air-conditioned rooms equipped with modern facilities like a flat-screen TV, safety deposit box, and free WiFi. The hotel also features an indoor pool and an ATM for your convenience.

Business and Leisure
Whether you're here for work or play, make use of the business centre and 24-hour front desk. Explore nearby attractions like Constellation Field and Memorial Park.

Book your stay at Embassy Suites by Hilton Houston West - Katy for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 837 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.5
J
Jennifer • family_with_children • us
4
2026-03-14 • via Nuitee
C
Caihong • solo_traveller • us
10
2026-03-12 • via Nuitee
A
Ahkea • extended_group • us
10
Pros:

Customer service. The esthetic. All you can complimentary drink. Clean.

Cons:

Location. Away from everything but not too far

2026-03-12 • via Nuitee
G
Geovanni • extended_group • us
8
Good
Pros:

Clean

Cons:

N/a

2026-03-09 • via Nuitee
R
Rosa • solo_traveller • us
10
Would recommend 100% will stay there again loved the stay
Pros:

Everything was absolutely wonderful super friendly staff

Cons:

Did not find anything I did not like

2026-03-09 • via Nuitee
J
Jimelia • couple • us
10
2026-03-09 • via Nuitee
M
Mark • extended_group • us
10
I'll be staying at Embassy Suites for all my traveling
Pros:

Van at the front desk was courteous, professional and extremely helpful. The evening happy hour was very unexpected but very welcome. Good drinks and appetizers. And free! The room is large and the bed is very, very comfortable.

Cons:

It was great!

2026-03-09 • via Nuitee
E
Ebonique • couple • us
10
2026-03-08 • via Nuitee
C
Caruthers-Campbell • family_with_children • us
10
Pros:

The staff was very accommodating and pleasant.

2026-02-27 • via Nuitee
C
Christopher • couple • us
10
2026-02-27 • via Nuitee
M
Maria • family_with_children • us
10
2026-02-23 • via Nuitee
J
Jacinda • family_with_children • us
10
2026-02-22 • via Nuitee
R
Randy • family_with_children • us
10
2026-02-22 • via Nuitee
E
EVAN • couple • us
10
2026-02-11 • via Nuitee
C
Chelsie • family_with_children • us
9
Pros:

The breakfast was great, the room was very clean, and the staff was extemely nice and helpful.

Cons:

The pillows were terrible. They didn't keep their shape.

2026-02-10 • via Nuitee
W
wavy • couple • us
10
2026-01-31 • via Nuitee
V
Victoria • extended_group • mx
9
2026-01-29 • via Nuitee
Y
Yasir • family_with_children • ca
1
2026-01-23 • via Nuitee
P
Payton • family_with_children • us
8
Cons:

Pool too cold

2026-01-22 • via Nuitee
P
Patricia • couple • us
10
2026-01-22 • via Nuitee