Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful decor
Excellent food
Great location
Cons:
Limited facilities
High drink prices

Categories

Cleanliness
9.36
Rooms are described as spotlessly clean, contributing to a positive perception.
Service
9.83
Numerous mentions of friendly and helpful staff with exceptional service.
Location
9.77
Perfectly situated near the castle and within easy walking distance to the town.
Room Quality
9.32
Rooms are described as beautiful, comfortable, and well-decorated.
Amenities
8.55
Limited facilities noted, lowering the overall score slightly.
Value for Money
9.31
Stunning decor and beautiful food suggest good value for the experience.
Food and Beverage
9.36
Food quality mentioned as excellent with beautiful dining experiences.
Overall Experience
9.73
General sentiment indicates a highly positive overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:41

Property Description

Luxurious Accommodation
Formerly a Convent of Mercy, The Cookie Jar in Alnwick offers pet-friendly accommodation just steps away from Alnwick Castle. Enjoy the comfort of Hypnos beds, rainfall showers, and complimentary cookies upon arrival.

Relaxing Lounge and Dining
Unwind in our fully licensed residents lounge or savor a delicious evening dinner in the bistro, available 7 days a week.

Convenient Amenities
Stay connected with super fast WiFi throughout the property and make use of the 24-hour front desk for any assistance needed. Additionally, indulge in activities like golfing and fishing in the surrounding area.

Book your stay at The Cookie Jar (Alnwick) for a memorable and relaxing experience.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 1 year old and over stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 673 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.77
Room Quality: 9.32
Amenities: 8.55
Value for Money: 9.31
Food and Beverage: 9.36
Overall Experience: 9.73
A
Alison couple gb
10
Perfect base to explore the local area - we will be back
Pros:

Great location in a quiet, historic area of the town but within walking distance of the town centre and Alnwick Castle. The hotel was a former convent and has been beautifully converted. It’s a small friendly hotel and the staff were lovely - we were well looked after. Great breakfast. The staff gave recommendations for things to do and places to eat in the local area.

Cons:

Food and drink in the hotel was a little pricey.

2026-03-28 via Nuitee
N
Nina couple gb
9
Worth it for a treat
Pros:

Chapel room is very impressive - big, quirky, fantastic shower and standalone bathtub. Suitable for a treat. Very professional staff and great breakfast. Best pancakes, syrup and bacon we've ever had!

Cons:

Quite expensive and a very hard mattress!

2026-03-23 via Nuitee
A
Aileen couple gb
10
Fabulous little hotel.
Pros:

I loved the decor throughout the hotel it was beautiful. I loved the quiet atmosphere. The bed was very comfortable and we slept very well. The bathroom was spacious with plenty of towels and toiletries. The hospitality tray was well stocked and we appreciated the homebaked cookies..a lovely touch. The location of the hotel was excellent and we had no problem with parking. The staff were all very friendly.

Cons:

There was nothing I didn't like.

2026-03-23 via Nuitee
N
Nicola couple gb
10
Pros:

Beautiful place, everything you could ever need for a overnight stay including fresh milk for your tea with homemade biscuits.

2026-03-23 via Nuitee
L
Lesley couple gb
9
Pros:

Very comfortable hotel, lovely decor. Each room is individual. Excellent choice at breakfast with lots of healthy options. Position opposite gate into Alnwick Castle would be great. Unfortunately it wasn't open yet when we visited.

Cons:

Slightly too warm for me but a Dyson fan is provided in our room.

2026-03-21 via Nuitee
P
Paul couple gb
7
A good overnight stop
Pros:

Location, clean and tidy

Cons:

The room was comfortable but small.

2026-03-14 via Nuitee
S
Saffi couple gb
10
2026-03-13 via Nuitee
M
Mark couple gb
9
Excellent hotel with very friendly and helpful staff
2026-03-13 via Nuitee
R
Roanne couple gb
10
Pros:

Gorgeous hotel, lots of history. Our bed was so comfy and the room was lovely and warm.
We were greeted by Louise on reception who was very warm, friendly and helpful. Gave us a little tour of the place and showed us up to our room, helped with parking too.
Breakfast was lovely, Lynn was very welcoming and helpful taking our order etc

Cons:

Nothing

2026-03-13 via Nuitee
V
Valerie couple gb
9
Gorgeous hotel in the centre of Alnwick. Lovely rooms, fabulous breakfast and friendly staff.
2026-03-12 via Nuitee
W
Wendy couple gb
9
Wonderful stay, we will definitely be booking again
Pros:

Tasteful and cosy decor throughout - it felt really welcoming. The front of house team were lovely, knowledgeable of the local area, and happy to share recommendations. Great breakfast selection. Fantastic location and the on-street parking wasn’t an issue at all (visited in march).

Cons:

Only a minor point but consideration for a mini fridge in the room would be a good extra. Needed to get dressed and go down to the gun room for fresh milk for our morning cup of tea 😬 no real hardship though.

2026-03-10 via Nuitee
G
Georgina couple gb
10
2026-03-09 via Nuitee
M
Mark couple gb
10
2026-03-06 via Nuitee
M
Marion couple gb
10
Thoroughly enjoyed our stay, everything excellent, accommodation, staff and food.
Pros:

Lovely character property. Cosy and welcoming.

Cons:

N/a

2026-03-06 via Nuitee
K
Katie couple gb
10
2026-03-03 via Nuitee
J
Jenny couple gb
10
Subtle luxury!
Pros:

Everything! Beautiful hotel, fabulous room (we stayed in the Chapel), great breakfast and very friendly staff. We loved it!

Cons:

Very very tiny gripe - could have done with more light to apply makeup!!

2026-03-03 via Nuitee
S
Sally couple gb
9
Lovely hotel - great option for a Northumberland coast mini break!
Pros:

Really lovely, comfortable hotel with great staff & a fab breakfast - felt like a nice little treat!

2026-02-28 via Nuitee
K
Ken couple gb
9
2026-02-10 via Nuitee
L
Lee couple gb
8
Chic and comfortable
Pros:

Had a fabulous location just opposite the castle. though out of season it was quiet and Parking was no problem just opposite.

The decor was of a very high standard and it was very clean. It had a lift to upper floors which made it a really convenient with lots of bags.

The decor in room was room itself was very compact (Sweethope Lough ) and the bed was very comfortable. The shower was fantastic and the bathroom was lovely.

The dining area to rear was absolutely lovely.

Staff were very helpful and friendly.

Cons:

Nothing. The dining area needed some signposting though.

2026-02-09 via Nuitee
H
Holly couple gb
10
Pros:

Really friendly staff, amazing location for exploring Alnwick. Easy to park. Beautiful decor and really clean.

Cons:

Absolutely nothing

2026-02-08 via Nuitee