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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Facilities for disabled guests
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Non-smoking throughout
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Free wired internet
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Golfing on site
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Secured parking
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Fishing nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Formerly a Convent of Mercy, The Cookie Jar in Alnwick offers pet-friendly accommodation just steps away from Alnwick Castle. Enjoy the comfort of Hypnos beds, rainfall showers, and complimentary cookies upon arrival.
Relaxing Lounge and Dining
Unwind in our fully licensed residents lounge or savor a delicious evening dinner in the bistro, available 7 days a week.
Convenient Amenities
Stay connected with super fast WiFi throughout the property and make use of the 24-hour front desk for any assistance needed. Additionally, indulge in activities like golfing and fishing in the surrounding area.
Book your stay at The Cookie Jar (Alnwick) for a memorable and relaxing experience.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible on site (reservation is not possible).
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 1 year old and over stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Breakfast was amazing. Staff were super amazing and friendly and helpful. Room was big. Steps from the castle
Room very hot although air con provided. View of scaffolding and bins.
Beautiful boutique hotel with lots of lovely personal touches. Staff were all friendly and attentive. Best hotel breakfasts I’ve had for a long time. Cosy guest lounge. Great location just by Alnwick Castle. So much to do and see in the area will definitely be back.
Bedroom could have done with a bit more cupboard space.
Lovely boutique hotel with relaxed feel. Staff were exceptionally friendly. Restaurant for dinner and breakfast was very good.
Just note that our third floor room had two low beams for any guest above 5’ 8” or so. This isn’t obvious from photo or room description and needed a bit of avoidance! However the room was cozy and extremely comfortable
Location was excellent
The room was very small and unbearably hot.
We did complain and asked to be moved but no other available rooms. We were given a fan but it was very noisy and had to turn it off. We got no sleep the whole time due to the temperature of the room. The ceiling very low so explained heat and window only opened a fraction. Such a shame as a lovely hotel. Thus spoiled our stay and it had a terrible view. Think very unlucky with the room given.
The service was outstanding. The staff serving us both lunch and breakfast made the trip more enjoyable, being both friendly and prompt when taking our orders. We both agreed the lunch and breakfast were delicious, and there were lots of choices appealing to everybody.
The room was clean, comfortable and the finishing touches (cookies and treats for our dog) were appreciated.
This is a lovely one of a kind boutique hotel with beautiful rooms and friendly service.
Comfy bed, great bathroom, excellent breakfast and perfect location.
Friendly welcome
Overcharged for what we ordered at dinner. No one asked us at breakfast or on check out if everything was ok. It wasn’t.
Everything
Nothing
The owners have thought of every luxury possible. Freshly made cookies in the room, great choice of current magazines in every room and public space. Fresh flowers at the tables, gorgeous decoration throughout. A lift from reception. Right in the centre of a beautiful town filled with pubs, restaurants and independent shops, not to mention the amazing castle. All the hotel staff were lovely, so friendly and welcoming. So good that we stayed an extra night. Had the lamb for evening meal which was delicious, also home made pancakes at breakfast, what a treat
Muito bom o hotel. Bem localizado, bonito e agradável. Funcionários muito educados e solicitos. Quarto maravilhoso, bastante confortável. Chuveiro excelente.
Gostei de tudo, muito bom
Brilliant location , all the staff professional and very helpful , the decor and design of the interior is exceptional
we were a group of 3 couple staying for 2 nights
nothing negative about our stay
Breakfast was excellent and the staff extremely friendly and helpful.
More choice for evening meals possibly.
From the moment we arrived till the minute we left the staff were excellent
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