Quetta Serena Hotel

Hotels
Serena Hotels
7.6 (61 reviews)
Quetta Serena Hotel, Shahrah-e-Zarghoon, Quetta, Pakistan , Quetta , pk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good reception staff
Location is good
Cons:
Unclean linen
Air conditioning issues
Room smell

Categories

Cleanliness
5.48
Linen was not very clean and room was a little smelly.
Service
9.45
Reception staff was good and helpful.
Location
8.99
Location is good, facilitating guest access to attractions.
Room Quality
5.94
Air conditioning did not work well, leading to discomfort.
Amenities
7.97
Standard quality for this hotel tier, with basic amenities like breakfast.
Value for Money
7.43
Considering the issues, value for money could be improved.
Food and Beverage
7.48
Breakfast was average at 7/10.
Overall Experience
8.05
Mixed feelings due to the stay, but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:40

Property Description

Luxurious Accommodation
Quetta Serena Hotel, located in Quetta, is a 5-star property offering a restaurant, tennis court, and an outdoor pool. The hotel provides free shuttle service, room service, WiFi, and private parking for a comfortable stay.

Delicious Dining Options
Guests can indulge in a scrumptious continental breakfast during their stay at Quetta Serena Hotel. The on-site restaurant offers a diverse menu to cater to every palate.

Exceptional Service
The dedicated staff at Quetta Serena Hotel ensures a seamless experience for guests, with 24/7 availability at the reception. For convenience, the hotel also offers information assistance to make your stay memorable.

Book your stay at Quetta Serena Hotel now for a luxurious and convenient experience.

Important information:

The property does not accept American Express cards as a form of payment.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UET

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 10 years old and over stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 61 reviews
Cleanliness: 5.48
Service: 9.45
Location: 8.99
Room Quality: 5.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 7.48
Overall Experience: 8.05
F
Fahim solo_traveller pk
10
Excellent
2026-01-28 via Nuitee
H
Hafiz Muhammad solo_traveller pk
10
2025-12-07 via Nuitee
H
Hasad couple au
10
2025-11-02 via Nuitee
S
Saad Durrani solo_traveller pk
10
2025-08-30 via Nuitee
S
Salman solo_traveller pk
8
2025-08-13 via Nuitee
M
Muhammad family_with_children pk
6
Pros:

Reception staff was good.

Cons:

Linen was not very clean, room was little smelly though I requested for non smoking room.

2025-08-11 via Nuitee
S
Syed family
10
Pros:

I thought it would get old but to my surprise it is still more younger than any new modern hotel.

It has its own class and glory, which is unmatched!

2025-07-17 via Nuitee
S
Sohrav review category business travellers pk
10
Exceptional
2025-06-21 via Nuitee
J
Jdm review category business travellers pk
1
With such a big name, yet the AC dint work ,making it one of the worst nights I have ever spent.
Pros:

Breakfast was ok. 7/10. Location is good

Cons:

The only think I like was the staff. Nothing other than this was ok. The Air Condition dint work. I couldnt sleep the all night in such a suffocation that too in the mont of June. There was no switches to find far turning off the 10% of lights despite searching every corner.

2025-06-20 via Nuitee
Z
Zafar review category business travellers pk
9
Recommended
Pros:

Everything was good

Cons:

Nothing noticeable

2025-05-29 via Nuitee
Z
Zafar solo traveller pk
9
Recommended
Pros:

Everything was good

Cons:

Nothing noticeable

2025-05-29 via Nuitee
D
Dodhy review category business travellers pk
8
Very good
2025-04-24 via Nuitee
A
Andrea review category business travellers it
9
Superb
Pros:

Breakfast very good! Gym well equipped with a lot of treadmils , weights and machinary for fitness.

Cons:

treadmils at the gym doesn't work very well. If I try to put an higher speed they don't work properly

2025-02-05 via Nuitee
R
Rahim review category business travellers pk
5
Passable
2025-02-04 via Nuitee
G
Ghazanfar
8
Overall stay was satisfactory but fruit basket wa.
Pros:

Overall satisfactory

2025-01-31 via Nuitee
S
Sajid review category business travellers pk
10
Exceptional
Cons:

Food at evening buffet was pathetic .
Room keys were not working it was so bad experience .

2025-01-21 via Nuitee
M
Muhammad family with young children pk
10
Exceptional
2025-01-01 via Nuitee
S
Shahid
8
Pros:

Serena is an excellent place to stay.
Problems are the security measures which I believe is not the fault of the hotel management. There is no control over the loud guests and their friends in other rooms. You will suddenly wake up in the night with a loud laugh outside your door. The rest is good.

2024-12-20 via Nuitee
U
Umar solo traveller pk
1
Bad
2024-12-12 via Nuitee
U
Umar
10
Pros:

Amazing amd friendly staff 👏

2024-12-05 via Nuitee