Swat Serena Hotel

Hotels
•
Serena Hotels East Africa
8.4 (5 reviews)
Saidu Sharif, Swat, Khyber Pakhtunkhwa, 19200 , Swat , PK
92-94-6711637

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-11 21:20

Property Description

Recreational Amenities
Unwind by the outdoor pool or work up a sweat at the fitness center, ensuring a relaxing and active stay.

Dining and Bar Options
Satisfy your cravings at the hotel's restaurant or enjoy a drink at the bar/lounge and poolside bar for a delightful culinary experience.

Convenience and Comfort
Stay connected with complimentary wireless internet, make use of services like concierge and room service, and enjoy a restful night in air-conditioned rooms with modern amenities.

Explore the nearby landmarks and attractions with ease while enjoying the upscale comforts of Swat Serena Hotel. Book your stay now for a luxurious and memorable experience.

Important information:

  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (WHO)

See all policies

Location

Guest Reviews

8.4
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
J
Jose
4
Pros:

Lovely old colonial area hotel. Everything works (heat, hot water, gym etc) but it’s just a bit dated. Excellent service. Grounds are beautiful. Great detail to security.

2025-01-24 • via Nuitee
A
Ahmed • family_with_children
6
Pros:

The food they served was pretty average

2024-12-25 • via Nuitee
S
Sohaib • family_with_children
10
Pros:

The hotel was overall a good place to stay with comfortable amenities, but I did encounter some bats and mosquitoes during my visit. This was concerning enough that I decided to check out earlier than planned. While the stay was pleasant, the presence of these pests impacted my experience.

2024-08-19 • via Nuitee
J
Jose • friends
10
Pros:

Beautiful rooms in a former palace. The grounds and buildings are lovely. The service is very good. The breakfast buffet is not as good as similar hotels in larger cities, but still very good. The a la carte menu is better than the evening dinner buffet. Over all, a great experience.

2024-01-15 • via Nuitee
R
Rahul
10
PEACE, HOSPITALITY AND PRIVACY
Pros:

I LOVED THE HOSPITALITY OF THE PEOPLE OF SWAT, AND STAFF OF SERENA WAS THE MOST AMAZING HOTEL STAFF I HAVE EVER EXPERIENCED.
YOU WILL JUST HAVE A RESPONSE AS "YES" FOR EVERYTHING.

WOULD HIGHLY RECOMMEND TO NEW COUPLES FOR A PEACEFUL QUALITY TIME WITH BEAUTIFUL ENVIRONMENT AND SUCH FRIENDLY PEOPLE AROUND.

MEET A GEM OF PERSON, FAZAL SAHAB, ONE OF THE MOST SENIOR EMPLOYEE OF SERENA SWAT.-0xvc

2021-08-21 • via Nuitee