bai Hotel Cebu

Hotels
9 (2539 reviews)
Ouano Ave. Cor. Seno Blvd, North Reclamation Area , Cebu City , ph

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Room maintenance issues
Some dining experiences were subpar

Categories

Cleanliness
8.39
Several mentions of cleanliness but some concerns about room maintenance.
Service
9.36
Staff were consistently praised for being friendly and helpful.
Location
9.4
Conveniently located near the airport and amenities.
Room Quality
8.85
Rooms were described as clean, but some noted issues needing updates.
Amenities
8.88
Decent pool and buffet, but the quality of specific areas (like the pool bar) could improve.
Value for Money
9.34
Considered great value compared to competing hotels.
Food and Beverage
8.39
Breakfast appreciated, but some mixed experiences with dinner service.
Overall Experience
9.36
Guests generally had a positive overall stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:55

Property Description

Skyline Views and Modern Design
Enjoy breathtaking views of Cebu City's skyline from the chic and modern rooms at Bai Hotel Cebu. The contemporary design and state-of-the-art amenities ensure a comfortable stay.

Dining Options and Rooftop Bar
Indulge in a culinary journey with 8 dining options, including a daily buffet breakfast and unique dining experiences at the pool bar, Cafe Bai, and the Twilight Roofdeck Lounge + Bar. Taste the flavors of Cebu while enjoying the city's panoramic views.

Convenience and Hospitality
With valet parking, car rental services, a business center, and a dedicated 24-hour front desk, Bai Hotel Cebu ensures convenience and top-notch hospitality for all guests. Your urban escape in Cebu awaits!

Book your stay at Bai Hotel Cebu for a memorable experience in the heart of the city.

Important information:

Please note that the property is undergoing constructions works. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CEB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 2539 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
N
Nafisah • solo_traveller • gb
9
2026-03-08 • via Nuitee
M
Maria • extended_group • us
8
2026-03-07 • via Nuitee
M
Mélanie • couple • fr
7
Pros:

Bed very comfortable. A lot of restaurants and beautiful view from the rooftop

Cons:

Too much freshener everywhere. As asthmatic person that triggers my lungs a lot..

2026-03-07 • via Nuitee
K
Kevin • solo_traveller • ca
10
Great place, great people.
Pros:

Great staff. Everyone is so friendly and professional. I have only stayed at the Cebu Radisson and will never stay there again. The Bai is where you want to stay.

Cons:

Leaving.

2026-03-06 • via Nuitee
M
Marie José • couple • ch
7
2026-03-06 • via Nuitee
R
Robert • couple • us
10
2026-03-05 • via Nuitee
P
pedersen • family_with_children • dk
7
Fint nok hotel med godt personale
Pros:

Hotellet personale er rigtig godt og meget venlige.

Cons:

Bygningen virker meget billig og flere steder kan man se murværket skalle af samt ting som vandhand og vask passede ikke rigtig sammen.

2026-03-05 • via Nuitee
F
Freek • couple • nl
8
Good stay
Pros:

Rooftop restaurant is very nice
Friendly staff
Great breakfast

Cons:

The elevators are pretty bad
Sauna is located at the gym

2026-03-05 • via Nuitee
D
Debra Ann • solo_traveller • us
10
Great Accommodations at Bai Hotel!
Pros:

Friendly staff, great accommodations, 24 hour massage spa at great rates delicious breakfast buffet!

Cons:

N/A

2026-03-04 • via Nuitee
M
MyKieu • couple • nl
9
Heerlijk verblijf met vriendelijk personeel, een mooie kamer, goed ontbijt en een prachtig uitzicht vanuit het zwembad o
Pros:

De kamer was prachtig, sfeervol en comfortabel.

Cons:

Enige kleine minpuntje was de bank op de kamer; die stond er wel, maar was niet echt praktisch in gebruik.

2026-03-02 • via Nuitee
T
Teresa • family_with_children • es
8
Pros:

La cama

Cons:

El olor en el baño

2026-03-02 • via Nuitee
M
Mr. Marcell • family_with_children • us
10
Pros:

The staff all friendly courteous and helpful

Cons:

The bed is too firm and pillows too soft

2026-03-02 • via Nuitee
R
Rosette • couple • de
8
It was a wonderful stay.
Pros:

It was within the city and easy to reach.

Cons:

So the staffs would take your luggage, but instead of taking it immediately to your room, it would take few minutes to an hour until they will send to your room. So what we did, we just took our own luggages and brought it to our room.

2026-03-01 • via Nuitee
K
Katherine • couple • us
7
2026-03-01 • via Nuitee
C
Carlota • solo_traveller • us
7
2026-02-28 • via Nuitee
S
Sébastien • family_with_children • fr
10
2026-02-28 • via Nuitee
C
Chris • couple • hk
8
2026-02-28 • via Nuitee
D
Dian Rose • solo_traveller • au
9
I still go back and try again
Pros:

The venue and the staff at the counter are so friendly and nice to talk to.

Cons:

When I suddenly left my key in the room, then the feeling that the staff thought that the room number or key that I said I left inside, they felt that it wasn't mine, but later the staff sHe realized that it was really mine.Towards the end, she apologized and said it was just to be awareness 🙄haha but the key she gave me was blocked so I still couldn't go up to my room. Untill she found out it was my room and under my name ..

2026-02-28 • via Nuitee
A
Adriaan • couple • za
7
Very friendly and helpful
Pros:

Was awesome

Cons:

All good

2026-02-28 • via Nuitee
C
Carrie Anne • family_with_children • ph
10
Will definitely come back
Pros:

Staff are very courteous and I was upgraded to an executive room

Cons:

Massive group on tour. Noise

2026-02-28 • via Nuitee