bai Hotel Cebu

Hotels
9 (2539 reviews)
Ouano Ave. Cor. Seno Blvd, North Reclamation Area , Cebu City , ph

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Room maintenance issues
Some dining experiences were subpar

Categories

Cleanliness
8.39
Several mentions of cleanliness but some concerns about room maintenance.
Service
9.36
Staff were consistently praised for being friendly and helpful.
Location
9.4
Conveniently located near the airport and amenities.
Room Quality
8.85
Rooms were described as clean, but some noted issues needing updates.
Amenities
8.88
Decent pool and buffet, but the quality of specific areas (like the pool bar) could improve.
Value for Money
9.34
Considered great value compared to competing hotels.
Food and Beverage
8.39
Breakfast appreciated, but some mixed experiences with dinner service.
Overall Experience
9.36
Guests generally had a positive overall stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:55

Property Description

Skyline Views and Modern Design
Enjoy breathtaking views of Cebu City's skyline from the chic and modern rooms at Bai Hotel Cebu. The contemporary design and state-of-the-art amenities ensure a comfortable stay.

Dining Options and Rooftop Bar
Indulge in a culinary journey with 8 dining options, including a daily buffet breakfast and unique dining experiences at the pool bar, Cafe Bai, and the Twilight Roofdeck Lounge + Bar. Taste the flavors of Cebu while enjoying the city's panoramic views.

Convenience and Hospitality
With valet parking, car rental services, a business center, and a dedicated 24-hour front desk, Bai Hotel Cebu ensures convenience and top-notch hospitality for all guests. Your urban escape in Cebu awaits!

Book your stay at Bai Hotel Cebu for a memorable experience in the heart of the city.

Important information:

Please note that the property is undergoing constructions works. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CEB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 2539 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
F
Flo • solo_traveller • au
8
2026-04-18 • via Nuitee
A
Amanda • couple • au
8
2026-04-18 • via Nuitee
O
O'Donnell • family_with_children • au
10
Very lovely hotel, the employee’s are very professional and polite.
Pros:

The shower had plenty of pressure and hot water.

Cons:

Would of liked to know that the dinner hall requires a booking.

2026-04-18 • via Nuitee
R
Rogers • couple • au
9
Very pleasant stat
Pros:

Great place

Cons:

The going through security check on every entry

2026-04-16 • via Nuitee
M
Marco • couple • be
9
Very comfortable place very well trained Mapagkumbaba staff. Don’t understand the fridge too warm not cold enough for be
Pros:

Very friendly and clean place

2026-04-16 • via Nuitee
T
Tina Thanawala • solo_traveller • gb
9
2026-04-15 • via Nuitee
E
Elmare • family_with_children • ca
7
Pros:

Great staff

Cons:

Found 2 Cockroaches and wear/tear (floors, shower, ceiling, etc)

2026-04-15 • via Nuitee
Y
Yannshin • extended_group • tw
7
2026-04-15 • via Nuitee
C
campbell • couple • au
9
2026-04-15 • via Nuitee
K
Kelley • extended_group • au
10
Highly recommended - 10 out of 10
Pros:

The buffet breakfast was probably the best that I have ever had. Everything especially your staff, Clay at the front counter and the staff at the Japanese resturant were a credit to the bai hotel.

Cons:

the bed was really hard & didnt make for a good night sleep

2026-04-15 • via Nuitee
D
Drizzt • couple • tw
9
Pros:

地點好, 早餐也美味, 房間乾淨且安靜, 接待人員也非常的熱情,

Cons:

唯一可以嫌棄大概是頂樓游泳池的玻璃很髒, 在泳池看外面的風景很模糊。

2026-04-14 • via Nuitee
A
Adolphus • couple • sg
8
Comfortable stay
Pros:

Comfortable and large room

Cons:

Internet slow

2026-04-13 • via Nuitee
G
Genesis • family_with_children • ph
10
2026-04-12 • via Nuitee
S
Sharinah • couple • ph
10
2026-04-12 • via Nuitee
J
jean-paul • couple • fr
9
2026-04-12 • via Nuitee
J
jean-paul • extended_group • fr
9
2026-04-12 • via Nuitee
C
Craig • family_with_children • au
9
2026-04-11 • via Nuitee
M
Maria Leonette • solo_traveller • ph
9
2026-04-11 • via Nuitee
C
Craig • solo_traveller • au
9
2026-04-11 • via Nuitee
T
tyrene • solo_traveller • us
8
2026-04-09 • via Nuitee